The first time I came it was just me and my mom and the shop was empty so we got everyone's attention it was great. We ended up pushing back our wedding by a year and they had no problem storing my dress at the shop free of charge ! 1st fitting - our appointment was at 630pm in a Friday and we arrived at 6. The shop is FULL and they seem to be running behind but we still didn't have to wait to long. The staff was super friendly and blew me away. I wanted sleeves that could be detachable and they did it. The only negative is I feel like this shop is out of the way? Don't get me wrong it was a beautiful drive out into the country though read more

Bridals By Elena - Bridal Near Me - Gambrills, Maryland

terrible customer service. Tried to get a measurement and absolutely refused. One lady said they would for a fee which I was fine with, and the other lady said absolutely not since I was probably just trying to order online. I'm 7 months pregnant with a wedding coming up and just wanted somewhere to start for when I started trying on dresses. read more

Huge selection of beautiful gowns. Frances and Elena were both amazing and really have a great eye for making brides look stunning. Thank you for helping me find my dream dress! read more

Elena the owner is working with us and has a great eye for the bride. The shop is comfy and has lots of eye candy. Okay, eight months later.... we were told at our first visit that the dress would be in the shop for initial fitting at the end of January. Well one month passed and my daughter was making calls about the status. Mid-Feb rolls around and my daughter pops by to find out what has happened....the dress came in in JANUARY and they didn't know where it was!!!! REALLY!?!? AND it was the wrong color! REALLY!?!? So we bit the bullet, accepted the dress because of the timing and have been miserable ever since. Now we were told that we needed to schedule ANOTHER fitting because they didn't get it right the first time!! They were to make the adjust and NADA. We saw where the pins still remained.... REALLY!?!?! This should be a wonderful experience for us and it is truly lack luster. By the way....where is Frances? read more

Bridals By Elena - Bridal Near Me - Gambrills, Maryland

My fiancé and I had a wonderful brunch and unexpectedly passed Bridals by Elena. I was so excited to browse the store after brunch as I am getting married in March 2021. I was particularly looking for a bridal shop that seemed exclusive in order to receive a non stressful memorable dress shopping experience. As soon as I walked into store I was addressed aggressively by an employee. I was sized from head to to toe to ring. The employee condescendingly asked me questions as if I was doing her a favor to be in the store. Long story short I did not feel like an excited bride to be and left before I could even browse dresses. Is this how you talk to potential customers? The condescending attitude towards future brides who want nothing more to enjoy their once in a lifetime experience is abruptly crushed because your lack of customer service. Such a shame. read more

Elena and her team were incredible at making my last minute wedding a magical day. They went above and beyond on a tight turn around to not only bustle and hem my dress, but made sure every seam, wrinkle and button was immaculately adjusted so I had the perfect wedding gown. Even during this pandemic, they went above and beyond to help me as I know they would do for any bride. I can not recommend enough - 5 stars! read more

Bridals By Elena - Essence of Australia dress from Bridals by Elena - Bridal Near Me - Gambrills, Maryland

My experience at this bridal shop started off fairly good. She got to know me in the beginning asked about my wedding. Asked who I brought with me which did make me feel like she cared because I have brought my maid of honor and two of my bridesmaids obviously that was not my entire wedding partyWasn't there my mom was not there. My mother-in-law was not there like other family members weren't there because I wanted to figure out what I wanted or what I liked before I actually brought in more people, but that's neither here nor there said she she got to know about my wedding. She got to know a bit about who was with me and then she took me around the store. Had me pick out dresses that I liked, she took me to a room and told me well. These are plus size dresses and proceeds to start pulling out dresses to show me mind you I'm a size 2, which meant that she should've been pulling me dresses that were a size 4 or a size 6 she showing me dresses that were like 18 on up and then after she starts to show me these dresses, she says well this isn't your size so I'm gonna take you to the other room she takes me to the other room shows me around there and then says well you can go get your girls and they can start to pull some dresses for you so I go and get my girls and they start to pull some dresses that they would like dresses that they like also, she goes to my bridesmaids you I did not really peep that she was also pulling dresses that she liked because I was so excited and so overjoyed with the experience made of honor my best friend and sister informs me that Miss Elena had told her that her dress choice was too basic and that shouldn't have been the look that I was going for so she takes the dress out of her hand and put it back pull another dress and put it with that dress my maid of honor baffled once we're finished dresses, she takes me into the room and starts to show these dresses. Mind you none of them look like dresses that my bridal party would've picked for me because they know what I like and what I like to wear and none of those dresses were really it, I didn't know that the dresses never even made it out of the room because she never put them in the room while we're still talking about wedding dresses was going pretty OK once I got to the second dress that's when things started to take a turn I was taking off one dress when she practically threw the other dress at me for me to put it on I didn't think anything of it because I thought maybe she was in a rush but then when I get to the third fourth and fifth dress, I noticed that she still throwing dresses at me not that dress that she picked a traditional gown I told her that my theme was winter Wonderland. She puts me in a traditional gown, and we go out and show it then she proceeds to say whoever picked this dress did a terrible job, but she picked the dress of the dresses that I put on that day that my bridal party picked that like my mom couldn't come so the statement I got was oh is your mom not important enough for you to have invited her, so that really didn't make me feel very comfortable with anything after that I just was more uncomfortable with her and I wanted to get the appointment over with, but then she continue to body shame me I'm not a very busty person. I'm very slender person, but there is some meat on the bone, because of that, she pretty much tried to say that I was a plus size bride and I was a size 10 while putting me in a size 18 dress after all that I realized I would not come back and get the dress because she didn't listen to my vision, she didn't listen to my bridal party she only worried about getting the sale and me liking the dresses that she picked out like I said the whole experience was terrible and I'm not going back there ever for anything I could give this a lower review then I would read more

Went wedding dress shopping here with a friend for her wedding dress. They never called her to confirm her appointment. While we were there, they were calling other brides to confirm though so I'm assuming they accidentally skipped her. We arrived 10 minutes early and at first they were unable to find her in the system as having an appointment. Finally, they found her appointment. They set us up where her runway would be and the couch and the chair. We had the first runway. Another bride came in and the shop had overbooked and told us we were going to share our runway with this bride for about 30 minutes because it was her last time trying on the dress. This was odd since it was their mistake that they overbooked, yet we had to share what should be a special session. We went to go pick out dresses for her while the other bride tried on her dress. It took longer than 30 minutes. I asked one of the women working at the shop if we would have longer than the 1.5 hours given for the appointment time since over 30 minutes had already been used for the other bride. She replied "that should be possible." Luckily we were given 2 hours and 10 minutes. They definitely corrected the situation but still each bride should be given their time and their own area. Sharing a runway or fitting room should never be an option, especially if the shop makes a mistake. read more

Heard good things about this place and it did not disappoint. Located in a strip mall, parking was not a problem. The store overall is not that big but the choices of dresses is huge! Unlike some other bridal shop websites I checked out, I liked how Elena's had a picture of the dress AND THE PRICE! You could shop according to your budget so not to fall in love with something you can't afford. Prices were reasonable, I mean all wedding dresses are expensive but these ran from about $1500-$3500. I called and made an appointment for a Friday night. I really liked the set up. The "stage" where brides stand not only had a fill length mirror but a camera facing the back. TV screens allowed the bride to see the back of the dress so they didn't have to turn around or rely on someone to take a picture. The lady who helped me was very nice and I was surprised at the amount of dresses I was able to try on! She really had an eye for fit and pinned/clipped/whatever you in the dress to make it look perfect. She never got frustrated with my inability to make a decision or hurried me along, even though they were past closing time. She also was so patient with my four year old niece that was getting very antsy by the end. She even helped her in a flower girl dress even though we had no intention of purchasing. I did "say yes to the dress" and I can't wait till March to see it again! Would recommend Elena's to any bride! read more

Katiya was rude as hell and I didn't even get a chance to step foot into this place of business. I called simply asking if children were allowed and with a very rude and arrogant demeanor Katyia (not knowing her name at that time) proceeded to say "sure kids are allowed if they are well behaved"... Ma'am. No one asked for anything more than a yes or no and if a child's behavior was of a concern, and if she truly felt the need to say more than what was asked, simply stating that they couldn't be left unattended would have been fine. But to feel the need to assume a child would be misbehaved was rude as hell. Then I called back and respectfully asked to speak with a manager (Katiya ) her response was "I am the manager". There was more to her and her rude tone but it wasn't worth my time or money. Especially during an experience while preparing for my big day. I wanted to give no rating but since I couldn't post without one there it is read more

Worked with Francis and she was the absolute best! Made my experience amazing and felt like she was a long time friend! If you can request a sales person, you should request her! You won't regret it :) the whole experience was wonderful from dress selection, to try on, and ultimate YES!, Francis made us feel like family and made me us all feel so comfortable the whole time. Thank you, Francis! read more

Thank God this wasn't my first appointment to try on wedding dresses, or else I would have left in tears and feeling absolutely hopeless. This appointment was a complete disaster from start to finish, and it blows my mind that so many people are giving this place high ratings. Did we go to the same store? At first, everything started out great. Our consultant, Natasha, sat us all down, asked who was with me, I showed her pictures of our venue and told her what I wanted and didn't want in a dress. She took dutiful notes (that's important). I told her that the week before, I went somewhere else and absolutely fell in love with a Maggie Sottero dress called Emma, but I wanted to keep my options open, as that had been my first time trying on dresses. We asked if they had Emma here so I could try it on and they could see what I was looking for. This is when things started to fall apart. We had to ask three or four times if they had that dress (they didn't, and that's fine). Now it was my chance to try on some new dresses. Natasha took me back to the racks and told me to start pulling dresses that I liked. Not once did she ever step forward and say, "Hey, you're looking for this style of dress, so here are a few that you might like." She also only showed me dresses in my size, which, looking back, was odd as dresses can be ordered for any size, and it's common for brides to try on dresses that don't fit (too big or too small) so they can see the style. I pulled a few dresses that I thought I liked, and we started trying them on. I wasn't a fan of any of the dresses I tried on, which happens. Every time I came out with a dress, I was VERY specific as to what I liked or didn't like (too much bling, lace is too dense, too sparkly, etc.) so Natasha knew what I was looking for. Not once did I just say, "I don't like it" without providing a detailed explanation as to what was and was not working. I had to ask about three or four times if she could pull some dresses for me. I even said, "Do you have some dresses similar to this style but without *insert what I didn't like here*?" She kept saying, "Yes, yes, of course", but she only pulled one or two dresses. One that she pulled, I really didn't like, I didn't even go out to show my family. I think she was insulted by that, because she came in saying that it was one of her favorites. It did fit the style I was looking for, but it had significantly more beading than any of the other dresses I already tried on and said had too much beading for me and what my venue is like. As if this weren't enough, Natasha started talking down about the boutique I went to the week before; saying things like, "I don't know why they still have Emma in stock, we had that dress in 2009. Nobody carries that dress anymore." As if that boutique was less than because they had a dress that she claims is old. I said, "Oh, well maybe it's like a 2.0 version", and she didn't seem to like my answer. All attempts at small talk were horrible as well. Natasha brought up she was Russian, so I asked where in Russia she was from, and she shut that down by saying, "You've never heard of it." In an attempt to continue the small talk, I said, "Oh okay. My family is from that part of the world too. We're Ukrainian." She immediately snapped, "Ukraine isn't in Russia." Yeah, I know that, but I also know that the two countries have incredibly similar cultures, having been to Ukraine and having a friend from there, not to mention several family members who have been to Russia. Towards the end of the appointment, myself and my family got the impression that Natasha was annoyed with us and the dresses I tried on, not that she was helping and using her knowledge of the stock to find dresses that fit what I was looking for. At one point, my mom saw a dress on a mannequin that was very similar to what we were looking for. Unfortunately, they only had 2 left in stock, and neither were my size. That's fine, but we wanted Natasha to see the style. While I was talking to my mom and Natasha about it, Natasha started walking away, which wouldn't have been a huge problem (although it was rude), except she was holding the train of the dress I was wearing, so I had to walk backwards and continue the conversation with my mom. At that point, she was rushing me through the appointment and just wanted me gone. I had to ask to try on the last dress I had in the changing room. Of all the dresses I tried on, that was the one I liked the most, but it still wasn't "the one", even though my mom seemed to like it more than the Emma dress. Apparently that was enough for Natasha, who previously was annoyed with us, but now saw a potential sale. I said multiple times that I wasn't sold on the dress. It was nice, but I loved Emma so much more, and I said that. I also said that I needed to think about it, but that didn't matter to Natasha, all she saw was a sale. It was absolutely awful. read more

This was the 6th boutique I went to for my wedding gown search and I finally found THE ONE. I liked that they took Covid precautions and took our temperatures when we came in. Frances assisted me and she was a great. She was the perfect balance of friendly, professional, and direct. Knowing that I had already tried on so many gowns, she gave me her honest opinion if something wasn't as flattering as it could be, which I appreciated. She also pulled a dress for me that was exactly what I had been looking for. I will update when my gown comes in and I go through the fitting process! read more

I highly recommend this establishment I found my dream dress and the staff was remarkable

This store was amazing, we had Natasha and she was wonderful. She was so helpful and definitely had so much information on the all the dresses. She listened to our needs and new exactly what we needed. read more

I got my wedding dress and headpiece from Bridal's by Elena and they did a phenomenal job! Elena did an amazing job listening to what I wanted for a wedding dress, but also helping me to try different styles to make sure I had tried a variety of dresses before I picked my perfect dress. She spent hours with me and my friends and family until I chose my wedding dress. Elena could read the room and my feelings immediately and could change gears based on what I liked or did not like from each dress I tried. In regards to my fitting and alterations, Bridals by Elena did a great job! My dress had a ton of beading and I was worried about the alterations: I had the sleeves tapered and shortened. They were done beautifully. My mother also got her dress there for the wedding and she was given compliments all day. I would hands down suggest Bridal by Elena to EVERYONE! read more

Bridals By Elena - Bridal Near Me - Gambrills, Maryland

This was the third bridal shop I went to and I said, "yes to the dress," at Elena's. Francis was my bridal consultant and she is everything! Over 20 years of experience, personable, funny and she made this entire experience absolutely fantastic! I bought a dress I would have never picked on my own, it has all of the things I said I didn't want but it's perfect! I can't wait to wear it on my big day and to take it home in a few months! Thank you, Bridals by Elena! read more

This review is specifically about my experience today with Francis! She was amazing and I ultimately picked the dress that she chose for me. It was a dress that I wouldn't have chosen for myself but I loved it so much once I put it on. Ask for Francis for your bridal try on! I hope my experience continues to be smooth once the dress comes in! read more

Today I found my perfect dress at Bridals by Elena, and it was a wonderful experience! Frances was amazing - she tells it like it is but makes sure the attention is directed on the bride, making you feel special as you try on dresses. Her expertise, humor, and joy for the job made it a very enjoyable time. What stood out to me about this bridal shop was that when they called me the day before to confirm the appointment, I informed them that I was bringing my bridesmaids, and wanted to them try on dresses too. Frances secured extra time for the appointment, and all of my bridesmaids found [different] dresses! Not to mention they all received 20% off because I bought my dress here...not a bad deal! Elena was also very hands-on; she came to help finish up the appointment, take measurements, and made sure everything was in line for the next steps. I am so happy I decided to come here, and am very thankful I found the perfect dress! read more

This is a post wedding update. I just want to commend bridal by Elena again for working with me! I lived about 5000 miles away so everything had to be done in the 1 week I was there in May and then the one week I was there in August just a week before the wedding! They got everything done on time and my dress was so perfect! Thank you again! You ladies are the best. Especially, the owner. She pays close attention to all of her brides! read more

Bridals By Elena - Bridal Near Me - Gambrills, Maryland

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As another reviewer stated "I would expect the service to match the price tag." Unfortunately at Elena's this isn't the case. This was the first place I shopped for my wedding gown, so I wasn't sure what to expect. The consultant did not listen to what I wanted and told me that what I wanted wouldn't be as flattering to my figure. The dresses she pulled were not my style at all, however I did have her pull two dresses that were more in line with what I wanted, I went in with an open mind and was willing to try on some dresses that maybe weren't in line with what I wanted just to give it a chance. I mean you never know until the dress is actually on. The dresses the consultant chose looked horrible on me while the two that she pulled that I chose actually were flattering. I think I tried on about 7 dresses and it took upwards of 2 hours. The consultant would not allow my mother or friend to assist me in the dressing room- so I of course I assumed the consultant would assist me with the dresses. WRONG. I had to take the dresses out of the garment bags, take them off the hanger and step into them by myself. She would then come in and zip/button/clip them. Then to take them off she'd unbutton them and leave me to step out of them, rehang them and move onto the next dress. The dressing rooms were also very small. When the consultant figured out I probably was not going to buy anything she simply disappeared. This was while I still had the last dress on and I had to flag down another salesperson to unclip/unbutton me. My advice would be to skip Elena's. I had a lovely experience the next day at another boutique and found exactly what I wanted! read more

I purchased a beautiful dress from here thanks to my wonderful consultant, Frances. She is so easy to talk to and helpful! She not only kept me laughing, but she taught me how to put on a dress properly and all the way alterations can be made to fit my desire. She also went through the different bustles with me. My eyes bulged out of my head because they had a HUGE selection of dresses. They have two rooms of designer wedding dresses and a room of sale dresses. They also have the best selection of Mother's dresses too. I like that they build in the bras for you and I got to meet with the owners. They were very nice to me. My mom and future mother-in-law were allowed to take as many pictures as they wanted. After finding the dress, we were told any other dresses we purchase from there would be 15% off. They even gave me 3 different bridal magazines. This was such a relaxing experience. I enjoyed myself, thoroughly. I will recommend this place to anyone. From what I understand, they have made renovations recently to their store. It definitely wouldn't hurt you to check this place out. read more

I couldn't have dreamt of a better experience this past Sunday then the one I had at Bridals By Elena with my girl FRANCES! When I walked in, I could immediately tell they had a great variety of dresses that were also high quality. They also had a lot of dresses on mannequins which was helpful to see their shape instead of on a hanger. I also loved that they had a great seating area for my family, a stage that made me feel like a model AND a camera so that while I was looking in the mirror at the front of my dress I could also see the back on a tv screen (SO COOL!). Frances was the absolute BEST to work with. She got all the dresses ready for my quickly, was masterful and helping me in and out/pinning and unpinning so I could try them all on but also NOT feel rushed. She had my laughing and smiling the whole time and I felt so comfortable throughout the process. I also didn't feel pressured at all to make any choices. When it came down to the final selection it was actually a dress Frances had picked out for me that I chose as my wedding dress and I swear after my experience there I NEED HER AT MY WEDDNG! read more

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I had a great experience! I believe my consultant's name was Teri. She was so nice and listened to exactly what I wanted. She helped me find my wedding dress! The store has a lot of choices and they're organized my designer. The dress garment bags have pictures on them so you know what the dress looks like without having to pull it out of the bag which is great! You know whether you like the dress or not right away. The only thing I didn't like was that they did not list the prices. Initially, I found a gorgeous gown and was ready to buy it until I learned the price was over budget. Teri helped me find another one just like it that I liked even better. I had the pleasure of meeting Elena and she helped me imagine the bustle and the sweetheart neckline I wanted. She was really sweet and I enjoyed working with her to create my vision. So far, I have just purchased my dress so I will update after I get my alterations done. PS - I emailed the store prior to making an appointment to find out whether they carried dresses in my budget ($1500) and they were very prompt with responding. read more

First of, very disappointed in the selection of dresses. I also felt very rushed during my appointment that it was not enjoyable. Ended up just saying yes because my wedding was soon and it seemed like I had no other option. My appointment to pick up got cancelled due to COVID and I tried to get a refund on the veil and sash because I was not going to be able to wear my dress anymore. The owner and receptionist made it my fault for not coming to pick up during the pandemic because other brides did. However, nowhere did they tell me that was an option. Very disappointed in their customer service and lack of sympathy and understanding for brides during this time. Don't go here. My family and friends certainly won't be. read more

I'm getting married on 9~19~14 and I got my dress from this boutique. Over all I'm pretty happy with my experience here. As a bride who has worked in bridals for many years and has visited every shop between Annapolis and Baltimore to find the dress it was nice to stumble across this shop hidden in Gambrills. The prices are competitive, I actually found "the dress" at another location (courvasious couture) but Bridals by Elena had it for about $400 less. So obviously I saved a few bucks and ordered my gown at the shop with the lower price. read more

Bridals By Elena - Just posting a pic of the gown I was married in. I bought itnat Bridals by Elena - Bridal Near Me - Gambrills, Maryland

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Recently bought my wedding dress here and the entire experience was amazing. We left to go to another appointment in Annapolis (Wren Bridal) and it was so awful that we left halfway through to return to Elenas and buy the dress we all loved. Natasha was our consultant and she was very professional and made the entire experience comfortable and fun. When we returned she was gone but Elena assisted for me to try the dress back on to show my father and was also a pleasure to work with. Highly recommended!!! read more

This was the first shop my daughter and I went to to find her a wedding dress. My daughter is a plus size 18 and there was a limited selection which was make clear by Anastasia. She was curt and dismissive to me and my granddaughter. She made my daughter feel ugly and fat. When she brought her a dress to try on she did not even help her step into the dress and pull it up. She informed her to pull it up to her waist and leave the door ajar at which time she would help fasten the top of the dress. Seeing this I went into the dressing room to assist her. When Anastasia came in she dismissed me immediately. When my daughter left she was in tears. The impression given was minimal interest in fitting a plus size woman as well the unwillingness to spend several thousands of dollars. Luckily my daughter and I went to another shop and she was treated like a princess and felt beautiful. read more

I went in for a consultation appointment with Elena in November 2018. My fiance and I were about ten minutes late. We called ahead and the store was very understanding (thank you!). Elena was very helpful and focused. She allowed me to try on each gown that I wanted, including one or two off of the manikins. I loved the way she pinned the gown to my body for the sake of trying them on; she is very knowledgeable and clearly knows what she is talking about in the area of fabrics and alterations! At the end of my appointment, however, she was unwilling to provide me the information for the dress that I selected (aside from the designer) and held her notes paper close to her chest away from my eyes. This left my fiance and I disappointed because we felt Elena was more concerned with her business than our budget concerns. We were unable to research the dress online, for example, to be sure the price offered to us was fair. We ultimately decided not to go with Elena because of her defensiveness with the gown information. If Elena does offer a reasonable price for her gowns, the dress number should not be a secret. We would have otherwise gone with Elena if she had been more transparent and determined to help us find the best deal on a dress for our special day. The boutique DID call us a few weeks later to follow up, which was appreciated. This call was not bothersome - this follow-up showed that the business is professional and on top of their client information. read more

I wanted a lace, A-line wedding dress with a sweetheart neckline. The selection at Elena's is good, but they did not have exactly what I wanted. I ended up getting exactly what I wanted at Elena's, though. How can this be, you ask? Well. I DID find a Martina Liana dress that was a lace cocktail dress and had a silk, poofy ballgown skirt that fastened to it. (http://www.martinaliana.com/print-dress/d260.html) I loved the idea of two dresses in one, but the big ballgown was not really my style. Elena had the idea of buying the cocktail dress with a few yards of the matching lace. She custom-made the skirt for me with a beautiful train with covered buttons. It ended up being exactly what I wanted for the same price of the ballgown. The added bonus was that my formal dress became a dancing dress, and I never even had to change or leave the dancefloor. I had a wonderful experience at Elena's from start to finish. I interacted with Katya, Elena, and Frances during my trials and fittings and they were all lovely. I'm surprised by the negative reviews. The main reason I see for visiting Elena's is that prices in the suburbs are lower than in DC. My old roommate also found her wedding dress at Elena's. She waited a bit too long to order, and the dress was sold and discontinued when she finally wanted to pull the trigger. Elena and Katya hunted down a sample of the dress at a Chicago store and altered it for her, so she ended up paying a fraction of what she was prepared to pay. I'd say that is pretty great service. No photos here until you purchase the dress, just like at Hitched in DC and Betsy Robinson's in Reisterstown. It is an unfortunate policy! read more

I am shocked by any review lower than 4 stars for Bridals by Elena. I can only assume they took to heart the reviews and made the necessary changes. This was the third and final bridal shop I visited and I ordered my dress from them. Based on the service I received on that day, I can't imagine any problems going forward. I was helped by Frances and she was amazing! She is very knowledgeable about the dresses, especially on what works for each body type. She can advise on what will make you look your best but in no way keeps you from trying on what you like' she works very hard to make sure you find the dress that makes you feel like the beautiful bride you will be. I was shown 4 rooms of dresses, I believe. (Maybe 3?) Organized by designer, and even the samples that were being sold off the rack because they'd been discontinued. There was something there for every budget. She helped me into the dresses and pinned/laced/clamped me in so that even in the samples that were too large, I would have a decent idea on what the dress would look like on me. I was the first appointment of the day and received 5-Star treatment. I brought along two friends and Frances made sure to know their names and interacted with them during the process, to also share information with them. At previous locations, my friends were not even addressed by the staff, so I appreciated the respect and inclusion they were shown. Overall, I would recommend this shop to any bride-to-be and be sure to request Frances. read more

I stumbled into this store after a hopeless day of prom dress shopping and everyone in the store even the manager helped me find the dress of my dreams. they reassured every fear i had with buying a dress! the dress i wanted was priced at $550 and they brought it down to $320 i couldn't have been happier and they were going to do my alterations for an incredibly low price. I would recommend this store to anyone in need of a prom dress and good customer service! My mother also intends on getting married soon and she looked through the bridal gowns and was so pleased with the selection, she plans on going back for her wedding dress! Pay them a visit the inside of the store is beautiful with runways so you can model your dress, and 10ft dressing rooms so you feel comfortable and the staff was so helpful and gave great opinions and insight! read more

Bridals By Elena - a beautiful dress i tried on at the shop for prom. my helpful assistant pulling it tight so i would know how it would truly fit. - Bridal Near Me - Gambrills, Maryland

Bridals by Elena was the first place I visited while wedding dress shopping, as a recommendation from a friend who purchased her dress there a few years ago. Then I went to 2 other local vendors where I wasn't as pleased with the service or selections, so I went back to BBE and purchased my gorgeous Maggie Sottero dress! The alterations were pricy, but that was expected. I had 4 dress fittings, mostly due to my indecision to add a sewn-in bra. At the end of the day, I had an absolutely beautiful dress. Huge thank you to the staff at BBE for helping me with the most important dress of my life. It would be nice to have reminder/confirmation phone calls before appointments, but that's my only recommendation. Thank you, thank you, thank you! read more

Bridals By Elena - Maggie Sottero gown - Bridal Near Me - Gambrills, Maryland

Run, don't walk to see Ms. Frances at Elena's. If you're looking to be coddled and left with an ill-fitting dress please go elsewhere. Ours was a group of 5 there to try on dresses for the first time. Super organized details about the rooms, dresses and options. The shop is airy and open, but allows for personalized experiences by providing a runway style viewing for each bride. At each runway there is a television that offers the bride and party a view from all sides along with the standard full length mirrors. Frances is candid and has the shapes and details DOWN for the dress styles. Ultimately, she selected the dress that was best liked by our group (and the bride). The dress selection of the shop is wonderful. In comparison to other 3 other local shops, I was impressed by Elena's and one other. As a spectator I learned early that it's SUPER important to make the bride and her party feel as though their opinions matter, that you're an EXPERT in the process and that you can help get them to the happy place. This was done at Elena's... Wonderful experience. Norrelle (Maid of Honor for Janeen G.) read more

Bridals By Elena - T.V. Reflecting the runway... - Bridal Near Me - Gambrills, Maryland

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I said yes to my dress today at Bridals by Elena! I worked with Frances and she was very helpful in finding what I liked. The store is very well organized and has a great system for dress shopping. Frances took the time to pin each dress and explain how it would look in my size. The store was so elegant that I was expecting it to be completely out of my price range but to my surprise, I was able to find a bunch under my budget! They also worked with us on the price at the end. I would definitely recommend Bridals by Elena to future brides! read more

I had a great experience here! I had previously rushed into a decision at another bridal store (my own fault) and they were so helpful and gave me time to try on tons of dresses and come back another time to give me time to think on it. I had some dislikes with how the dress fit at my final fitting and Elena and the seamstress (not sure of her name) didn't even hesitate to help make the touch-ups, and really knew what they were talking about to make it better. I also really liked Katiya she was really helpful. They have an amazing selection that fit well with my budget ($1,500) I LOVE my dress now and would recommend Bridals by Elena to anyone. read more

I went there in January and bought my dress. I love my dress, but the service was a little disappointing. This is supposed to be fun and I felt like I was wasting their time. I was told I needed to purchase it right away so that it would arrive in time. It arrived in April. Ridiculous. And now they are extending my alterations visits and charging at least $100 a time. They said I need 4. I don't think so. And they never mentioned all the different alterations read more

I said "yes to the dress!" at Elena's! Frances was the absolute BEST. She is very knowledgeable, super friendly, and sassy sassy! Love her. She gave me some wonderful tips and recommendations. The store is well organized and I like how they have pictures of the front and back of the dress attached to each gown. I highly recommend this place! read more

Definitely not going here for my wedding dress. I went here with a friend for hers and we had an awkward miserable time. Grant it, we were late, but we called ahead and said that we were going to be late due to traffic. The lady that "greeted" us didn't even give us her name and she seemed completely p-oed that we were late. Whatever. Get over it, we called and it's not like she was doing anything else. This is the first place my friend has looked. So naturally, she didn't really know what style she wanted. Though we didn't expect someone to hold our hands and lead us to the perfect dress, we did expect some inputs on the different dresses she tried on. No such thing. The lady acted like we were just wasting her time. My friend tried on a total of 4 dresses and we were practically shooed out of the place when she found one that she sorta kinda liked. The lady didn't ask if she wanted to try on more dresses, but just gave us a card with her number on it and the cost of the dress that my friend kind of liked. The only reason i'm not giving this one star was because they did have a large variety of dresses. But if you want great service, you might as well go somewhere else (will write about a that one later). Bottom line: totally not worth it if you're going to be late... cuz you may get that rude lady who i still don't know the name of... sooo over it read more

Well, someone hates their job and is happy to share her misery with you! They do have a large selection and it's a beautiful salon compared to most. I just couldn't get past the sales person's attitude. People spend thousands on dresses from here. I would expect the service to match the price tag. Be prepared! read more