The owner is super rude pushy and mean. She owns a toy store but doesn't let kids even pick…read moresomething up to look at it. Don't waste a dime on her store you can buy it cheaper on Amazon anyway

It's very ironic that the cashier/owner works at/operates a toy store when she so obviously HATES…read morechildren and would be a better fit at some elite and bitchy art studio or museum. It's sad that I'd rather shop at target or amazon because the staff at a locally owned shop is obviously annoyed with your basic presence in her store. The selection of toys is very good but think of the Seinfeld episode entitled "soup nazi" when you attempt to browse or purchase ANYTHING.

As a newcomer to the world of coins, from day one, the service I've received at H.B.R. has been…read morenothing short of FANTASTIC. Harold, Larry, Robin & Michael (especially) has shared in my enthusiasm and answered many questions I've given them, with insight, patience and understanding. I've come to meet several others in the area who have said the exact same thing; that H.B.R. is truly the BEST coin shop in Western New York. The prices are extremely reasonable, fair and in many cases, a great value compared to what you'll find online or at other shops. I'm truly fortunate to have found a "home" in H.B.R. and will continue to give them my business exclusively!

Everything went very well I was referred to them by a friend, and I had a good amount of Silver to…read moreturn in. There were 3 Gentlemen. Daryl, another fella sorry forgot his name and Harold the father / owner of the company. All three were fantastic, very honest and helpful. We did our transaction, and I received a fairly Large Check. I left the store and did deposit my check into the bank. then a day or two after that I went in for a major 4.5 Hour surgery on my back. spent a week in the hospital and when I got home from hospital, check was still not in the bank. The bank screwed up, and the check never got deposited and the bank knew their system screwed up. Unfortunately for me the Bank requested that I ask H.B Rice for another check. This is where everything fell apart. Once I started to deal with Harolds daughter (Who i feel sorry for Dad because he is turning the Business over to her and she is just terrible with people. I hope Harolds hard work after all these years doesn't go down the drain when she takes it over. She already feels empowered and above others. SO, i am now in a recliner and I have a back brace on and could barely walk across the floor without special equipment, and it still was almost impossible. I explained to her my situation and believe me it went in one ear and out the other. No Mercy, kindness or empathy from ROBIN. I'm telling you this is NOT a kind or caring person! I called and needed to speak with ROBIN because she was the person who wrote the checks. As always and I mean every single time she will answer the phone and tell you she has like 12 eyes staring at her and she is VERY BUSY! Throughout this ordeal I called to speak with her like 3 maybe 4 times and I kid you not She is always in a hurry. She has a wonderful way of making you feel like your really getting in the way of her success and she has 2.3 Seconds for you to explain your problem. I explained it to her and she immeaditly went right to "Oh No , I can not do that. I would need the check that she gave me in order to write another check. I asked her why she can't do a stop payment on that check that I no longer have because it was deposited in the bank and the next day it was taken out due to a problem with the bank. She was very insistent that I go to the bank and make them find the check so that I can return it. I told her the bank can print a copy of the check, but they would not be able to produce the original check. ROBIN it must be the original. Each time I called she went into her extremely busy and likes to display herself as important. I would suggest they move her much further back into a different room because the poor thing always has 6 to 18 eyeballs on her as she is speaking on the phone. Anyways Harold stepped in and went to the bank where they told him he can stop payment on the check and write another check. No Problem. They knew I didn't cash it (Or no one has) because the large sum of money was still in HB Rice account. They mailed me the check because i was in pain and trying to heal from surgery. Thank you Harold. I must say that my favorite part dealing with ROBIN was when she told me that she has gone way above and beyond for me. And she said you're going to have to take it up with the bank. I'm thinking are you kidding me. You see the money is in your account and I have NOT been paid yet (Banks Fault) but I said so what do you want me to do. Bank cannot do anything without another check. She refused and hung up on me. I called back and she would not answer my call. Like wow, I had one chance to deposit this check without failure and now she basically says oh well we are keeping the money. Of course, I am going to say we might have to go to court. like she had no idea what was going on. And she sounded like she held all the power, and she believed I would just whimper down and forget the well over $10,000. That is what I was dealing with. it's incredible. I could not believe what she was saying. I kid you not. She left me no choice what else can I do; other than we will have to go to court and then she lost it completely. She leaves me no other option Like Ok I guess I will forget about it. She is just completely unreasonable. I had a business for 37 years and employed 11 employees. The future does not look good for H B Rice. Maybe if they can convince her to stay away from people, I mean don't answer a phone, probably not even an email. Anyways I got the check, and it deposited I called to let her know it was all good and I was set. This was a day later, and she still wasn't taking my call. thank God Harold (A man with a brain) stepped in. Otherwise, there is NO DOUBT in my mind we would be going to court and Harold, and the other employees don't deserve that. Please call HB Rice and ask for ROBIN. she will tell you she is very busy and then she will provide the #of eyes that are placed upon her. Poor thing. Sorry Harold You built a beautiful biz. Convince her to go elsewhere! Dan .

Nice selection of everything, they have bulk to the point that you can probably complete a set with…read morehow much you can look through. The MTG selection is good too!

Great sports and hobby card collection store. They have a very organized collection and offer many…read moreservices for card collectors.

This location does have a decent inventory of good products at a good price. The problem is the…read morepeople who work there are straight out mean and nasty when asked a question ect. I was there on 7/7/25 and the three men working treated me like crap even yelled at me at one point. It is very clear the employees are extremely unhappy working there and take it out on customers.

We bought a lot of books & coffee discs at great prices. We joined their program & that's how we…read moredecided to go there. Great place with lots to look at.

Avoid this shop if you have a small or individual project. Waste of time. Will not accept…read moreindividual or outside pieces. Not especially helpful or welcoming.

I recently had some items embroidered with my new company logo. The sales rep was pleasant to work…read morewith and the end products looked great. The holidays did however create an issue. I was scheduled to pick up the items on Christmas Eve and when I got there the store was closed early (even earlier than their stated holiday hours). While I wasn't able to give out the items for Christmas, they did throughly rectify the situation. Enough so that I will definitely order from them again. :)

I prefer Maid In Manhattan, but when you don't have J-Lo around, you may as well hit up this store…read more It's a nice concept for a store - especially if you're the patriotic type who wants all of your money to stay within the country. I'm not that type at all, and what I do know this is that prices are a little bit marked up considering the theme of the store and everything is from right here in the USA. I think that's probably the main downside as well as the massive display of patriotism all over the store, but there are good things about it too - such as a ton of different things available.

I learned about the store from YouTube,…read more https://youtu.be/01zIJsh1tSM it's amazing that the owner Mr. Mark Andol has been doing this since 2008. I will be shopping from their website from now on: https://madeinamericastore.com/ Free shipping on orders over $100. Hey, find a friend on Facebook or neighbor to order together! :-)

The staff is awesome especially John. They are very reasonable and flexible on pricing. They are my…read morego to spot for Pokémon products whether sealed or singles. The store is very organized and they always match market price if the stickers are high. BEST tag store in the area by far.

I've been going to this store for a few years now every time is amazing service and they have…read morereally great deals. if your looking for new cards for your collection or starting a collection you should stop in! the oweners will answer any questions you have about cards or sports memorabilia

This is a great store in Hamburg. Aimed at kids, but adult friendly. Pricing is adult too. All…read moresorts of toys and games, dresses and caps, bags and onesies. Colors. Stripes. Multiple sizes. Tons of choices. It's in what seems to be a newer small retail strip. Easy parking.

My friend suggested I go here because I wanted to buy a nice baby gift for a friend in Wisconsin…read more They had a wide variety of things. ESP solid colored staple pieces for baby. I appreciated all the prints as well and all of the gender neutral options. I bought a beautiful baby blanket, onesie, bib, bow, and a baby book. The staff was VERY helpful and really seemed to know their stock. They helped me put a gift together and then mailed it FOR FREE! For me!!! Very happy. (Side note, this store is not cheap. Some of their merch can be found at Saks fifth Ave. I didn't care abt the cost, so 5 starts it is)