See my review from 5.18.26. Since then I have learned Briarcrest has been purchased by a Private Equity firm - so it is now Corp owned. And the care my Bella received showed it. Why didn't Dr. Collins offer a well tolerated, liquid, arthritic med instead of a 3 day, off label use, and a new Pharma med? Hmmmmmm. read more

Vet techs are like a revolving door. Always a different one. Some know what they are doing and others don't. No consistency. When I requested having the same one to give subcutaneous fluid to. My cat, in renal failure, the office manager was extremely rude. She said it wasn't proper to let me know which vet techs were there on Saturday so I couldn't get the same one. Some hurt my cat with the procedure and don't get the proper amount in. Others are ok. The office manager could not have been more obnoxious. She made a mountain out of a mole hill. I have every right to want a certain vet or vet tech that I feel comfortable with. I will never go back. read more

They are very compassionate about losing an animal. I took my 19 year old kitty, Spyder there to be cremated and I'm was so appalled on how compassionate they are... Thank you for everything you have done. read more

I took my ferret in for a wellness check after first adopting him. The staff was so sweet and gentle with his little body and gave me all the recommendations for what vaccines he'll need once he turns 1. Coming back for sure! read more

We have been using Briarcrest veterinarians for years. Caring and thorough doctors and great staff. Highly recommended!

Dr. Collins and Dr. Maki are so compassionate and gentle. We have a beloved diva, or AKA Greyhound and they are so good with her. Thank you to the entire Briarcrest team! read more

We came to Briarcrest from a recommendation from our neighbor after leaving another clinic. We have 3 dogs currently and had loved our previous vet clinic until the owners sold the practice. It was hard to switch but I knew we needed to, after losing confidence in the previous clinic. We became patients of Dr Collins and she has helped us navigate through some tough issues, such as an enlarged liver, liver nodules, extreme allergies and now our one dog has been diagnosed with lymphoma. She is caring, thoughtful, smart and very thorough. I am so thankful for her! We landed in just the right place. We have also seen Dr Maki and she is amazing as well! They both take plenty of time during the visit, ask many questions and are very kind to our dogs and us! The front office is so professional and also caring, as well as all of techs! We highly recommend this vet practice! read more

I rushed my T-cup Pomeranian, "Kiki" to Briarcrest after she ate something toxic. It was an emergency, and they took her in immediately! Within 90 minutes, she was stable and on the mend. The care was fast, compassionate, and professional and the price was more than fair. These people truly care and know what they're doing! read more

Super accommodating. Mix up with an appt ( my fault). They were very kind and managed to squeeze me in.

Wow. This team continues to impress! (From the second you walk through the door through to the checkout after the appointment--you and your pets are treated with kindness and professionalism.) The Front desk/office team, Veterinary technicians, and Veterinarians are all AMAZING! We continue to receive great care from the Briarcrest's team. Start to finish--smooth and friendly service! On our recent visit, our dogs were able to receive care from Dr Schmieder. Dr Schmieder and her amazing Veterinary Assistant were so caring and helpful and did a very comprehensive exam...super impressed with the care by Dr Schmieder and the entire Briarcrest's team! Highly recommend this Veterinary Clinic. Dr Maki, Dr Collin's, Dr Schmieder and the entire team have all provided such amazing care to our furry family--thank you Briarcrest's team! read more

We had an amazing experience with our first visit to the office. Front office staff was very helpful. Had to bring in one of our three cats. Dr Kerry Collins and her vet tech put us at ease right away. Extremely detailed exam and home care instructions given. We are so excited to have found this amazing veterinary team! We will continue to use this wonderful vet for all of our pets. Thank you for making this experience positive. read more

Be very careful who you hire to answer your phone when you're an employer. That person sets the tone for your business or practice. I called today in the hopes of finding a veterinarian closer to my house. My animal has a life-threatening condition, just diagnosed, and I just needed a little help. I can understand a practice not taking new patients. What I cannot understand is offhand, dismissive, unhelpful and just plain disinterested attitude on the phone. read more

I have been taking Miss Muffin to Briarcrest since owning her and the level of care is just fantastic. Appointments are easy to get. My vet treats like Muffin is her own pet. They always report all the issues to one in detail/ A good place to keep ones pet healthy and well. read more

Changed my mind about them. Extremely overpriced and boarding requirements are outrageous! OST more to board there than my entire 2 week vacation. Also all that answer the phone talk over you and only care about getting out how much everything is goin to cost. MONEY DRIVEN ‼ Goodbye won't be back. read more

I have been going to Briarcrest for many years. I have always been treated great. I am very old and almost deaf; they were very kind and understanding and treated me very well. Maggie loved Kerry Collins and her assistant, and they made it easy on me and Maggie. read more

They bumped my appointment with only 2-hours notice, rescheduled me for a Saturday two weeks later. Then they called me to tell me that they're no longer taking Saturday appointments. 2 broken commitments in one day. Take your pets elsewhere.... read more

Dr. Maki knew just how to make friends and establish trust with my very protective dachshund. I was overwhelmed with anxiety as I knew this was going to be a challenge, but man, was she great!! She treated her with patience, love, and many treats (food is the way to her heart) she approached her like she would her own baby. I couldn't recommend her more! We have found her forever vet! Seriously the best. read more

I've been going to Briarcrest for almost 10 years now, and have only seen Dr Maki. She is the only vet I'll trust with my pets issues. Not only is she kind, friendly and attentive to me and what's going on with my life, but also very attentive to my pets issues and their well being. I will follow her anywhere if she decides to leave bc of the relationship we have formed not only as my vet, but as a friend. Thank you Dr Maki for all that you do, and thank you Briarcrest for always being here for me and my pets!! read more

Our family is Absolutely appreciate everyone at Briarcrest..They absolutely take care of our 4 legged son Law..We highly highly recommend them.. read more

Briarcrest Veterinary Care Center - Veterinarians Near Me - Tucson, Arizona

I would just like to start off by saying I've been coming to this office since the first time I owned a dog and my parents have brought their dogs here since I was a kid. Dr. Maki is great and is always very compassionate and gentle especially with my dog who is very shy. The vet techs also do a great job of making sure both me and my dog are comfortable and understand what's going on. I just recently took my dog in for a cleaning and I'm very happy with the result and will definitely be sticking with this office. read more

Our dog had what seemed to be a simple eye problem but had my wife very concerned. We took her in to get her checked out. Dr. Maki gave us several initial diagnoses, one of which was very ominous. They would need to run tests which would take a few days to get results. The next day Dr. Maki called to check how it was going with the eye drops she prescribed and asked how the dog was doing. This was much unexpected and went above and beyond what she had to do. The results came two days later and the news was devastating. Our poor pooch had weeks at most. As she began to deteriorate follow-up visits were necessary to check her progress and make sure the eye problem didn't claim her vision. During this process Dr. Maki seemed genuinely concerned for our dog as a doctor and as a person. Her "bedside manner" was outstanding, treating our dog as though she truly cared about her. It soon became painfully obvious it was time to end our pet's suffering. My wife, daughters and I tearfully gathered to say goodbye. Dr. Maki gently explained how it would all work, what the dog would be going through and what we should expect. She treated our family as well as she treated our family pet. As soon as we get over this and consider getting a new puppy all his/her veterinary care will be handled by Briarcrest because Dr. Maki and staff really do seem to care about pets... and people. R. I. P. Kiki https://s3-media2.ak.yelpcdn.com/photo/vxXFgFynAkOI6VRCnIUHrQ/m.jpg read more

I want to thank Dr Collins and the staff for their thoughtful and kind guidance as we worked through a very difficult decision regarding the beloved Tucker. Their kindness and concern was very appreciated. read more

We have lived in Tucson all of our lives. We found some good veterinarians on the northwest side of town but when we moved to the Far East side of town, we had so many bad experience with vets. One office missed an infection that required surgery, then would not give us muscle relaxers when the same dog (who was recovering after having been hit by a truck and had massive injuries) and told me I should stand by and video her while she writhed and screamed in pain from the spasms. The other office was nice but they were hell bent on removing our dog's leg at the hip, even though she was recovering and walking on it. I told all of this to a friend who recommended Briarcrest. We had the pleasure of meeting Dr. Maki. Amputation seemed to never even occur to Dr. Maki an the Briarcrest staff. They gave us the medications we needed to keep our precious girl comfortable and recommended the very best rehab for her. Dr. Maki also treated our other husky for a skin disorder on her nose that no other vet would help us with unless we spent $1700 on a biopsy. Today, our baby dog that was hit by a truck had an injury to the previously injured foot that required amputation of toes, debridement, and flap closure. The end result was a beautiful closure. Dr. Maki and the Briarcrest staff were there for us without hesitation in a time of crisis. Check the date of this post. It's Christmas Eve. To sum up the point of this post, you will not find a better small animal veterinary office in this city, and I'd venture to say within a 100 mile radius. read more

Dr. Maki and her team are excellent. Over the past 35 years, my cats have received excellent medical care at this clinic. Dr. Maki has been thorough and very caring. Also, I do appreciate that they are a fear free clinic. Thank you all! read more

The staff - efficient the place - clean the docs - actually seem to give a crap about your pet and you They aren't cheap, but they're most definitely honest and up front about what they do. They do have a fixation on mouths, i.e. they're in the camp in that thinking that if the mouth is well taken care off, it prevents a boatload of other bad stuff from happening to your pet read more

Don't bother with the new client form online because you'll invest the time to do this getting everything ready and then go to online appointment which will then refer to call for appointment for new patients. You call introduce yourself and reason why calling like my dog has a bad ear chronic issues but it's becoming more inflamed and infection seriously I'm new to Tucson but family lives here and recommended them. So I get this sincere response of I'm sorry but unfortunately we are not accepting new patients at this time because we are booked solid with our existing and regular patients that we are not taking new patients. I've heard that once in my lifetime and it was a doctors office telling me because I wasn't insured at that time when I owned my own business. I'm okay and I totally understand why they are refusing new clients but hearing the phone hang up on me after I said I understand I'll find something or go to California don't bother with maybe suggesting another Veterinary in Tucson because they should know who is or isn't accepting new patients when it's your competition and if your refusing to take new customers because your overwhelmed with the existing customers demands then it should not be an issue in fact it's should be what you do it's just considered being professional and shows respect towards other veterinarian businesses in Tucson. Good business practice all around I may come back one day but now I'm complaining on Yelp. Oh and grooming wow I used to do that for my pets but the nails I can't and the ears I wouldn't and the excuse my rudeness but the Anal glands expression I refuse to do and my dog wouldn't like me too either. Lol up to now I've had nothing but good experiences and I'm meeting a lot of people business owners and suck from all the work needed on my new house. Nothing but professional, kindness respectful and if they can't help me they have information to offer me as what or whom to call for help. Even I had a need to see a doctor and wasn't turned away. Maybe I take Noah to that urgent care doctor. What would I have done if it was life threatening for my dog. read more

Thank you so much Dr Maki. You did everything you could for Ollie. You and your team went above and beyond.

We recently adopted a very sassy cat and took her to Briarcrest for her adoption examination. The facility is modern, well-designed, quite large, and very pleasant. The staff are also very friendly and helpful, both at the front desk and in the examination room. Our cat, from what we could tell, felt rather comfortable also. The vet that joined us in the examination room was friendly, professional, and knowledgeable. This examination was short and straight-forward, but we had no issues, concerns, or problems during our visit. We are glad that we found this clinic and look forward to working with them to ensure the good health of our cat for many years. read more

I was very impressed by Dr. Maki's explanation of treatment plan, expenses, alternatives, etc. I would highly recommend this doctor. The office is very kind. They empathized with our problems and sent a lovely condolence card when we lost our pet. read more

They are more concerned about making money They make you feel guilty if you don't spend the money they present in there "Health Plan" I was told my pet had Valley fever before results were available over charged for the medication. Followed up by overdosing my dog causing liver damage, pneumonia, Their incompetent staff almost cost my dogs life. Incompetent staff and rude reception people read more

Very easy to schedule an appointment and our Vet Dr. Collins was outstanding as was the vet tech in taking care of our dog. Dr. Collins' approach to ordering tests and ruling things out was explained very well, and our dog improved quickly. If you're looking for an honest Vet, with no high pressure guilt and scare tactics, this is the place. The office is very nice and modern, and the unique L shaped waiting room makes it easy to keep your pooch away from other patients while waiting. The front office staff are also very friendly. We'll be back for regular checkups and vaccines. read more

Unhappy with our current vet, so based on friends comments, gave Briarcrest a call. Based on that, made an appointment and was impressed with the staff and Dr Maki. read more

The office staff is nice but they really aren't on top of their game at calling in prescriptions to pick up elsewhere. I love Dr. Mackie she is the reason I go back. NEVER get a prescription filled there if you can get it somewhere else. They charge a flat $15.00 rate to fill the order if it is 1 pill or 100. They also over charge dramatically. Examples: I got an antibotic there for 30 pills it was $40.00 but the next time I had it called into walmart and it was $8.00. My dog had cancer. The medicine was going to be $150.00 there but at costco it was $54.00 for the month. I could give more... love the place but they rip you off for drugs. read more

This place was awesome, they got me right in, they looked over my dog, everything was OK, will be going back to that for my other dog and for the rest of his visits. read more

Two years ago I adopted an ex-greyhound racer. She had lost one of her back legs due to a severe accident at the track here in Tucson. My greyhound was taken care of by Briarcrest for her leg injury. I continued to use Briarcrest and the same doctor that had done my dog's surgery, since I felt that they were fully aware of her health needs. I have had dogs and cats practically all of my adult life and I feel that Briarcrest provides the very best veterinary care that I have experienced. I would highly recommend Briarcrest to anyone looking for great veterinary care. The facility is immaculately clean and up-to-date, the staff are all very pleasant and helpful and my appointments are usually on time. Thank you Briarcrest for being there for me and my companion greyhound! Cecilia and Ashley read more

Our dog has PLE (Protein Losing Enteropathy) and Briarcrest is able to get us the dog food her vet prescribes. We are happy and grateful they are able to do this for us and that we will have such a nice and efficient place to pick it up from. Many thanks to Briarcrest! read more

The entire staff at Briarcrest is truly caring and compassionate. The doctors take the time with you and your pet. They clearly explain your options. The best part is their follow up. I would recommend Briarcrest to everyone whose pet is a family member. read more

Great care, kindness, and understanding about financial concerns. I noticed an oozing crater on the rump of our sons cat this morning. We did not have a relationship with a vet so checked yelp and saw good reviews. Barbara fit us in within the hour and Dr. Maki cared for our cat. She gave us a detailed estimate of costs before doing anything and came up with ways to save some money (giving meds at home vs injections in the office.) in addition, she was willing to try a more conservative treatment approach and to save other, more costly, treatments in the event this was not successful. - although from her exam findings she thought this would be sufficient. The exam was thorough and Dr. Maki explained what was going on. The technician reviewed how to administer the meds before we left. All in all, we were very impressed with the practice and set up an appointment for the routine care of our dog. We are on a fixed, and somewhat limited, income and really appreciated the way we and our animal were treated. read more

Dr. Nausley and crew are the best. They never fail to be there when me kids have needed them. Whether for routine vaccinations or emergency lameness evaluations they have been amazing. Taking time to explain the situations and needs to me, going over costs and possible outcomes. Always professional and providing amazing care. A great time for my performance pets. You won't go wrong with this high quality veterinary team. read more

Think twice before going to this clinic. Very nice atmosphere (office is very high end) explains the costly invoices. The doctors do not go over estimated costs especially with lab visits. We had others warn us about this, too and we should have listened. The office manager Is very unprofessional and she is not compassionate with any situation you might be dealing with. Do not recommend this clinic. read more