The Briarcliff Motel could not have been a better answer for my situation. My Mom is 87 and took a turn for the worse and was in the hospital. Landing at the Briacliff was what got me through it. The Inn Keeper was incredible, the rooms were adorable, clean, comforting and we were coming and going all through the night for about a week. I highly recommend this place it was better for us than a 5 star hotel and even the Ritz! - Amy read more

This place (THE LITTLE LION INN) is a joke. No one works here. The main office area is locked and there is no one on site. No coffee maker or vending machine or breakfast or any sort of place to hang out. It seems haunted or abandoned, and it's super badly maintained. Scratches and chipped paint, dirty floors, wrinkled up rugs, holes in the wall. Even the fire pit is "no longer working". I can't believe this is even a place that can be paid for by tourists. We also found a bug in our bed the first night and switched rooms. They were less than empathetic. There are also "locals" that stay here for long stretches under some sort of mental or physical welfare situation, so be aware if you choose to stay. There is some operation between this motel and the local law enforcement to put up people in need. There is also NO HOUSEKEEPING SERVICE. they don't service the room while you are staying!!! No fresh linens, no garbage clean up, no sheets changed, nothing. I can't believe that. I hope this place gets knocked down and rebuilt. What a joke. The only nice thing here was the new retro mini fridge. I could buy one of those for a nights stay, though. The new owners should be ashamed of themselves for renting this place in the condition it's in. It's not even fit for paying guests. Also... a 20 inch tv? In 2025? Come on. Barely any outlets in the room. No closets. Only some rooms have suitcase stands. There is also no coffee maker in the room so you can't make coffee, tea, or anything. One of the worst hotels I've ever been to. read more

Have been staying at the Briarcliff for the past 5 years. The newly renamed, Little Lion" has certainly lost all sense of appeal. There is no longer an inn keeper on-site and as a result the main lobby is inaccessible. This includes any access to coffee or the delightful breakfast pastries that had been available during previous years. Additionally, the lack of on-site staff meant that as anyone arrived at the inn they were inquiring about the processes, reservations and room accesses. I didn't know that I would be paying for a weekend away only to be put to work as an innkeeper. Highly recommend staying elsewhere. read more

Be aware that this motel closed down its office and offers no coffee or breakfast . And to make it even more frustrating, there are no coffee makers in the room. What a surprise we had to wake up and find this out! After making a call , we were told we could drive a few miles to The Red Lion Inn to get coffee( free) and breakfast( paid)$$ No onsite pool . Thin walls ... can hear neighbors and squeaky doors . read more

Over the past two years we have stayed at our fair share of motels in the Berkshires while looking for a home. The Briarcliff Motel is far and away the cleanest and most charming. Immediately after turning off the road and onto their drive you feel like you are coming somewhere a little more special than other motels. Rhonda, the hotel manager really welcomes each guest and makes them feel at home. Her adorable puppies are like shadows always following behind her. Have I mentioned that this is a very dog friendly motel, each furry friend welcomed to the hotel as additional member of your traveling party. The hotel rooms are somewhat basic but large and clean. My only real knock on the hotel though, are the TVs (yes I know I should be hiking and not watching the idiot box) BUT why even have them if they are going to be the size of a laptop screen? There is a fire pit for all to enjoy that comes on around sun set just steps away from your door. The breakfast, though basic, covers the majority of continental bases, and whatever they don't have Rhonda is willing to help figure out. Don't miss resting your bones at this special Berkshires Gem. One thing to note: the walls on this motel are very thin (somewhat of an unfortunate motel standard I have found) so if you aren't an early riser you may want to avoid the rooms directly next to the lobby/breakfast area. read more

Briarcliff Motel - Fire pit and driveway - Hotels Near Me - Great Barrington, Massachusetts

We had a wonderful stay at The Briarcliff Motel in Great Barrington,Massachusetts. In the Berkshires near the Norman Rockwell Museum. Comfy beds, thick towels, a nice hot shower. Very clean and welcoming. They welcome dogs and even had a dog run chain in the front so our dogs were able to walk around outside with their leashes attached to the long chain. I was enjoying the morning and the manager put the fire pit on for our enjoyment. So thoughtful! It's a five star stay! read more

Briarcliff Motel - Hotels Near Me - Great Barrington, Massachusetts

Read a couple of critical reviews and was somewhat surprised because my experience was quite different. When reviewing and rating a business I try and compare it to other similar businesses that I may or may not have patronized. For example, if I order a steak in a diner and it's really good, that will be reflected in the rating. If I was to compare it to Peter Luger, however, my rating would be way lower. Same with a motel. I have stayed at Ritz Carltons before and they are solid 5 Star performers. Does that mean the Briarcliff should be 1 Star? No, not at all. So when I compare them, I do so based on other similar places I have stayed and clearly, they are superior. The owners took what was undoubtedly a run down 1960s era strip motel, modernized it and made it really cool and interesting. Ecclectic and rustic touches abound, adding to a warm and comfortable ambiance. Owners and staff could not have been more accommodating or friendly. We actually had a prior last minute schedule change and they went out of their way to assist us. They even gave us blankets for our ill-fated trek to the fire pit to have a glass of wine. Word of advice: When it's -5 degrees a fire pit is not going to do much to keep you all that warm. Cool touch though. The room and common area were really nice and inviting. Small touches like little signs and photographs were placed in various locations adding a bit of interest and humor. Unlike many photographs I have seen of other motels, the ones on here really do tell the Briarcliff's story quite well. If you are looking to be nestled in the lap of luxury there are certainly better choices, although they may be quite a distance from Great Barrington. But if you want to stay in the area, The Briarcliff is a solid choice. We were more than pleased. You will be too. read more

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My husband and I stayed at Briarcliff Motel after visiting the Norman Rockwell Museum and the Hancock Shaker Village. It is convenient to both. The room was spacious and the bed was comfortable. The decor was a contemporary colonial with Scandinavian influence. The bathroom was updated and had a European feel. The breakfast was great - not the typical vending type food. There were homemade scones and fresh baked poppyseed coffee cake - yum! The view was nice of the nearby mountain with fall leaves. The one odd thing about the room was that one area of the room had no furniture. I did have what I needed, but the arrangement seemed odd. Also just a minor problem was TV volume could not be adjusted on the remote. The Internet was sporadic, but the staff was working to solve the issue. The staff was very nice. I would recommend a stay if you are in the area of Stockbridge MA. read more

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In reality, this Motel deserves zero stars. Dirty toilets, no cable, no ice, and a very rude and condescending innkeeper, made for a very unpleasant stay. with so many other choices to stay in the Berkshire area, don't make the same mistake we did, and stay at the Briarcliff Motel. Rhonda, The Innkeeper, is a very sour, unprofessional & negative person. Her attitude has to be driving away customers (like us) do yourself a favor and skip this joint‼ read more

Really minimalist motel with an incredibly RUDE owner Rhonda. No staff on site and very creepy. TV didn't work, no coffee pot or any food on site. Looks like this great breakfast on the website but you have to drive to another hotel to get it. No dead bolts or security. Not really pet friendly though they advertise that. read more

Do not go by website photos and / or reviews. This place is not well maintained, not clean, the room had the odor of dog urine ( carpeted floors ,) the bed had a sheet and then a very heavy comforter which was far too warm, with no options in between. The check in and check out are contactless which is fine, but the service was poor, and there isn't never someone on the property if there are issues. The "Lobby" is only open from 7:30-10:30, and the continental breakfast was sparse. There was a customer with two ( very sweet) dogs strolling around off leash which would have been an issue if my dog had been there. read more

We found this motel to be substandard. The toilet ran constantly and we were told to "jiggle the handle." We said we'd been doing that all night, and thought the manager should know that the sink also stopped up and the shower head is half clogged. Taking the top off the toilet when I tried to fix it myself (since the manager just said to "jiggle the handle, that's all I'd do) showed that it's filled with lime deposits. She (Rhonda) exploded at me, yelling, "Do you think we don't know that? Do you think we don't live and work here? There's a hard water problem." I said I assumed you don't know or you wouldn't rent a room in this condition. (Consider a water softener???) The toilet seat is also peeling. This motel appears not to have been updated since the 50's or 60's. No amenities, tiny bathroom is cramped with zero counter space, bare sink with exposed pipes. Nothing functional or well-maintained. Broken window shade. We do NOT recommend. It was unpleasant and expensive. No staff on site except to provide morning coffee in the "lobby" plus supermarket "continental breakfast." read more

A friend and I were looking for a dog friendly place to stay with our 2 dogs and someone recommended the briarcliff motel to us. We couldn't be happier with our stay, and Rhonda who runs the whole thing herself was such a delight! We were steps away from the trails of Monument mountain and a short distance from other hikes and trails. We enjoyed the communal fire pit in the evening and the pups had a blast! Would definitely recommend to others and hope to come back! read more

We cannot say enough about this motel and about Rhonda! The eclectic vintage vibe of a classic roadside motel and the friendliness of Rhonda and her adorable dogs were perfection! We will definitely be planning another stay soon! read more

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For $300.00 a night we made a simple request (3x) for a Keurig to be delivered to the room. Starting at check in at 3:00pm. Was finally told that "it wasn't going to happen". Wish we had stayed at the Holiday Inn down the road. At least coffee would have been included. read more

Stayed at the Briarcliff for a girls weekend away and had an excellent experience! Perfectly located close to everything, and great hiking trails. Rhonda, the inn manager, was so warm and welcoming! We can't wait to come back and will make it a tradition to stay there. Highly recommend! read more

I needed to just get away from the city and enjoy the outdoors. I went to the BEST place EVER, Briarcliff Motel, when I arrived the nicest human(Rhonda) came up to me and said; Welcome to the Briarcliff, if you need anything please do not hesitate to call or come by the office. What a pleasant experience! Everything was so clean and almost perfect... I will keep coming back! If you ever need a good get away please go stay at the Briarcliff Motel, you can thank me later! read more

this place has to be one of the "hidden gems" of the Berkshires you always hear about!!! Rhonda was lovely and very helpful, my dog and myself felt very welcomed there! beautiful surroundings and close to everything! read more

I called to cancel my reservation as my spouse and I fell ill suddenly and wouldn't be able to travel. I knew that the cancellation fell within the 48 hours, and so, by default, would be billed accordingly. However, we wanted to show loyalty to the business and were really looking forward to coming up, so I called to cancel the reservation and ask to find out if the manager would be open to transferring dates. I received an extremely terse response and was talked down to over the phone from the beginning of the phone call. Just based on the words, nothing inappropriate was said. However, please read the following interaction, and apply a cold vocal filter to everything that was said by the manager. Me: Hi, I'm calling because I need to cancel our reservation for this weekend. We both fell ill and so won't be able to come up, but we'd really like to come up still. I was wondering if you'd be amenable to transferring the dates? Mgr: Well, first of all, I'm assuming you're calling to cancel because you're aware of our cancellation policy and you're within the 48 hours. Me: Yes. Mgr: Okay, well your reservation is actually from this Thursday, which is tomorrow, to Sunday. So you were aware of that and decided to call because you are within the 48 hour window. Me: Yes, I am aware. Mgr: Because you said, 'this weekend' and it begins tomorrow. I am sorry that you are sick. I've heard this language before and, unfortunately, you will still have to pay the fee. Me:Okay. So will I receive a confirmation of this? Mgr: Yes. So what else can I do for your? What dates are you looking at? Me: [dates] Mgr: No, we are all booked up that weekend. In fact, we're all booked up every weekend that month because of a group. Me: Okay. Mgr: Any other dates I could look up? Me: No, thank you. Mgr: Okay. I hope you feel better. I really don't appreciate being talked down to like I'm in trouble for something. I know why I'm calling. I know I'm within the cancellation window and, as a business owner myself, I can respect that. I called because I had a question. A simple, "I'm sorry you're not feeling well. Unfortunately, we don't allow date transfers but I'd be happy to see if there is another date for you available" would have been much appreciated. Never once did I say "I'm not going to pay this fee" or "I'm not willing to pay this fee." I had a question, and if the answer was "no," the reply would have been, "oh, okay, I was just curious, thank you." You never know who is on the other end of the line and what they're going through. Treating customers as criminal is entirely unacceptable, especially when they were asking partly out of a desire to show support for a small business. I will not be supporting this business in the future. read more

Worst travel experience ever! Only employee Rhonda was remote and was scary to talk to. She w As angered that we had questions while SHE was on vacation and hung up on me. The room itself was filthy. Had to sleep fully clothed on top of sheets. This seedy motel had an unsafe feeling as there were no employees and the characters rolling through at all hours gave an uneasy vibe. The morning after what was to be night 1 of 2 we briefly left our room to only to return a half hour later to our room locked and the substitute "innkeeper" (he provided no services and didn't work there) had left for the day. All of our things were locked in the room we paid for. I had to reach out to remote innkeeper Rhonda who was once again rude, yelled at me and hung up for interrupting her vacation with my request to be met back into my room. After less than a day of what should've been a nice Weekend trip we packed our things after finally regaining entry and left . They also incorrectly over charged me over $250. The whole place is disgusting and dirty but the worst part by far was Rhonda read more

Writing this review breaks my heart. I was a regular guest for many years when Claire and Richard owned it. It was the perfect combination of comfy, a bit retro, homemade food, and great hospitality. It was purchased not long ago by the Red Lion Inn in Stockbridge, and while I tried to continue to stay here, the poor service turned me away. Essentially, the Briarcliff has gone from being its owners' labor of love to the neglected stepchild of a big conglomerate. Three out of four stays in the past year I was given the wrong room, or the wrong key code and stuck out in the parking lot waiting for someone to drive down from Stockbridge to try to let me in. When asking questions about room amenities, I was told by the Red Lion front desk "we don't know what's in those rooms. They are not on our property." Sad to say I'll enver stay there again and I strongly recommend others stay away. read more

Come for the ambiance stay for the scones! This Motel/contemporary B&B was just lovely and perfect. Great view, quiet area, not too far from all sights. The British couple that run it are very friend and helpful. Also, dog-friendly remember "dog people are good people". The decor is so funky yet cozy, giving it a welcoming hip vibe. If you stay here YOU MUST try the SCONES! They are the best scones you will ever have in your life. Trust me! I disagree with some of these reviews about lines I think the bed was very soft and comfy. Overall the best place I have ever stayed I highly recommend it. Thank you, Briarcliff owners and staff for being the cherry on top our spring break trip. read more

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I've stayed here a few times and I gotta say not too happy with my most recent visit. The rooms are all different - some nice and some not as nice. Most recently, the room I was in had cigarette burns on the furniture? Not sure what exactly. But it was unappealing to say the least. Also there was some water damage in the bathroom. Bed was hard as a rock with just 2 small pillows. My back is killing me from the stay here. The heat kept going on and off in chilly November weather... not ok. The toilet didn't work! And the TV was broken. I am really let down and a cute lobby with a few pastries for breakfast and nice people running the place just doesn't make up for it. read more

Stayed here when I came up to MA for a wedding... I love this place so much I want to come back and stay here again! The owners are charming and so helpful! They provided us with suggestions and helpful information regarding local spots, including the wedding destination, and gave us a map of the area to show us how to get around. The room was clean, modern, simple and just adorable. The view from the front and back windows were gorgeous. Breakfast was delicious (the cheddar scones were fantastic!) and the location was perfect. It is close enough to shops and restaurants to get there in a short drive, and within walking distance of hiking trails. In short, if I am ever able to get enough time off and can get back to MA, I will be staying at Briarcliff. read more

We stayed one night in August and had a fine stay. The room was a motel room, but a rather *nice* motel room and a comfy bed. They offered a meager breakfast on-site, but they also offered a $12 voucher for breakfast at the Red Lion a few miles up the road. I'd stay there again. read more

A very friendly English couple has brought charming, cute Euro chic to this old school motor hotel. My wife and I came for two nights during for a summer wedding and we enjoyed our stay. It's really a B&B as there was delicious scones, yogurt and granola and coffee served in the morning in the very cool lobby area with 3 comfortable places to sit. They even had gluten free bread (and see very willing to accommodate requests/needs). The owners had great recommendations on hiking (the Monument Mountain trailhead is a 2 minute WALK down the road) and Great Barrington spots. The location is sweet - being convenient to hikes, the towns of GB, Lenox, and Stockbridge. Free Wifi too is key given the spotty cellular coverage in the Berkshires. Enjoying wine and cheese at the fire pit (they supplied the wine glasses) was superb. The only downside was the linens - they felt stiff and cheap. If I remember right, the unified body wash/shampoo dispenser isn't the best either (i don't mind being economical and environmental with a dispenser vs 1000s of little throw away bottles, but at least do shampoo/conditioner and body-wash). Landscaping is a work in progress and I could see this being even more inviting with the right execution and make the fire pit/picnic area in front a must chill at space. Overall a great value and space for enjoying the Berkshires. read more

We stayed here last weekend and had a lovely experience. Claire and her team are very friendly and the breakfast was excellent. The hotel was pet friendly as well. When we are back in the Berkshires next, we'll definitely be staying here again. Thank you. Matt read more

A motel that is situated just outside downtown Great Barrington. Perfect location to explore the Berkshires and a very short walk to the trail head for Monument Mountain. The motel has been nicely updated with a firepit outside, lounging space in the back, DVDs to borrow in the lobby and a fabulous local breakfast (delicious coffee, granola, juice, scones and muffins) This motel is dog-friendly, but only has a few dog-friendly rooms so it is best to call them to make sure to call ahead to make sure they have space for your pup. read more

We wanted to like this funky motor inn, great location, nice staff.... No shower for four days.... Well let me correct that. We checked in on a Friday, went out for a hike and came back needing a shower. Barely a trickle of cold water drip from the shower head. Tried again the next morning and same result. Sent a note to the Inn Keeper and was told a plumber was coming out to fix the issue. Went out for the day for more hiking, returned really needing a shower. Shower went on for about 45 seconds then back to a drip. Notified staff and received a text back- "sorry for the inconvenience." Sunday- no water, checked out Monday morning. No water. We over paid for a bed and room with out functioning water. No solution or offer from the staff to refund or discount . Disappointing. read more

I just left Briarcliff Motel and was so happy with this adorable hidden gem! The rooms are decorated beautifully and very clean. I would highly recommend this place if you are looking for a nice, cozy place to stay up in the mountains. Monument Mountain is across the street if you are looking for a hike. read more

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Nice motel between Stockbridge and Great Barrington. Friendly atmosphere with easy checkin and checkout. Rooms were spacious and clean although the bathroom got a bit cold in the winter. Monument Mountain is right across the street if you want to go hiking and there is a nice fire bowl they lite in the evening if you just want to sit around and relax and talk. Breakfast was nice, good coffee to get the day going. read more

Situated right on the main road, with a dropback from the road, between Great Barrington and Stockbridge, this great roadside reno is about 700 feet elevation which puts it at the same as the towns, and it looks directly up at Monument Mountain, over 1500. Lovely gas fire pit right out front. Modern accommodations in a renovated roadside inn. Great towels, heat and cool. Modern bed, body washes and shampoo. Breakfast is decent coffee, rich farmer yogurt and honey, granola, boiled eggs. Backyard with modern furniture and styling for hanging and looking up at the mountain with a campfire. read more

The briarcliff motel calls itself as a contemporary, stylish motorlodge and advertises a friendly inn keeper with renovated rooms - this couldn't be further from the truth. The website indicates that you can text the inn keeper to request an early check in, but what they don't mention is that they will try to charge you $50 for a guaranteed check in, which we did not need. The website does not state a fee for early check ins, so we asked if the innkeeper could simply inform us if the room would be ready early - this is common practice in my experience. This was our first time to the area and we decided to stop by the motel early to see if we could use a restroom and get our bearings. We asked the Innkeeper if we could use a bathroom - she was visibly upset by our presence. She said "oh, you're the couple that wants to check in early but doesn't want to pay the fee?". We were very much taken aback by her rude attitude as the reviews online said she was so friendly. This was not the greeting we anticipated, especially after driving 3.5 hours. I have never been greeted this way at any establishment. Her attitude was shocking and upsetting. She made us feel incredibly uncomfortable and unwanted. She was clearly angry as she was the only staff member at the motel, which we understand must have been extremely frustrating for her, however, it is no excuse to treat your guests so poorly. We used the bathrooms which were located in the common area where they serve breakfast - it was noticeably disheveled and dirty - not what is advertised on the website as "cool common areas". We returned when our room was ready. The room (room 9) was NOT representative of the images online - it felt very used, not renovated or stylish or contemporary. It was depressing and dirty. We would have taken pictures to share but we couldn't wait to leave. The rugs were stained, the pillows were small and flat and the pillow cases had holes in them. The bathrooms were very old. The briarcliff is falsely advertising itself online - not to mention it isn't cheap at ~$300/night for a weekend night. Our experience truly ruined our trip as we had to scramble to find a new place to stay which was nearly impossible given it is peak season. We would not recommend this motel to anyone. The staff was rude and the accommodations are old and dirty. I recommend avoiding it at all costs. read more

I was wrongly charged for a smoking fee. No one smoked in the room! The Innkeeper claimed that it smelled of smoke and she had to use some machine to take the room out of service for one night. She implied that I was dishonest when I told her no one smoked in the room. Maybe she was put off when she cleaned the room and found a bag of LEGAL marijuana items, saw my partner smoking in the car, and moved our personal bedroom item... Maybe she was put off because of our sexuality. I don't know. The $100 isn't what hurts, it's the principle of the situation. I am not a dirty person. I am an honest and a well educated (MBA) person with a good job. This is unacceptable. To top it off, my car window was smashed and broken into over the weekend. I broke down crying on the phone to her out of frustration. She acted like she was "helping" me but couldn't resolve the situation. I hope the $100 was worth it... ****I edited the review because despite everything I said being true, it was abrasive. Sorry Jenni, even though I'm still furious at you. I'm sure if someone implied you were being dishonest, you would be hurt and humiliated too. I really wish you told us your concerns or even sent an email as a courtesy and I didn't have to find out from my bank account. I'm sure we could have came to an understanding and had an effective dialog. If you would like, I can show you our impeccable record of hotel stays with my partner with no smoking violations because she does NOT smoke in hotel rooms. Neither of us have a criminal record and I have a property and casualty insurance license that I maintain where I can show you that I have to uphold a high standard of ethics. We also have our employers and a landlord willing to write us a recommendation letter speaking to our character and my partners smoking behaviors. I wish I didn't have to go this far to prove that we are being honest about the situation. I am questioning myself for wasting my energy by having to go to these lengths to show a person that I barely know our character.**** read more

Meh... it's not worth the two hundred dollars a night.....pros the room is clean and the staff the night I checked were friendly and chatty. The room is small and while it's clean it does smell musty. There were very few toiletries in the room. While I don't need a lot, I do expect more for a room of this price. Breakfast was ok, I knew what I was getting, I don't eat dairy, the muffins and breakfast bread were just ok. I was a professional baker and I don't think these were made from scratch. If they were they were certainly a few days old, not what I would expect at this price range. They did have wine glasses, to lend which was lovely. The bed was comfy..... all in all ok, but it could have been so much better with a little effort on the part of the owners.... I don't think I'll be back. read more

The customer service here is fantastic. The decor is great, the rooms are clean, and there are really fun, personal touches. My husband and I stayed here overnight for our anniversary. We wanted to love it, and while there were certainly things to love (the staff, the fire pit, breakfast), we were also disappointed by a couple of things. The walls are paper thin, and while our neighbors were not being intentionally loud, we easily heard every word of their conversations well into the night, as well as every car door open and close throughout the night. We also had a hard time getting comfortable on the beds and pillows. It was a cute little place to stay in the area, but not the romantic, relaxing hideaway we were seeking. read more

We love the Briarcliff! They were perfect for our pre and post wedding lodging. I think people were a little surprised by our choice of location given that generally when you hear "motel" it comes with wonderful memories of moderate levels of sketchiness and sheets of questionable cleanliness. However, the Briarcliff could not be further from that picture. First of all, the owners are so sweet and accommodating. They left my husband and me a bottle of champagne to celebrate our nuptials, provided helpful information to our guests around local places of interest, and oh the breakfast... I haven't even gotten to the breakfast. Homemade granola, AMAZING scones, and colorful hard boiled eggs. Also the coffee was really good and the perfect way to start off what was a long and fabulous day ahead. The rooms are clean, modern and adorably decorated. Also they have this awesome fire pit that was the perfect place for us and our wedding party to land after a long and fun wedding. Overall, we LOVED this place! Family lives close by, otherwise we would stay here every time we came out to the Berkshires. At the very least I've definitely been tempted to stop by and steal a few scones on occasion. read more

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My husband made a reservation for us at the Briarcliff Motel. It asked for a phone number and he gave them the number of our primary phone, a landline. We have cellphones but rarely use them. When we arrived, the office was locked. Though he had not been told anything about this, it was necessary to send a text to get a code to enter the room. Apparently a text would have been sent to us earlier, if he hadn't given them the number for the landline, but the website did not explain that a cellphone was necessary. Neither of us texts often and we would not have thought to check for a text. Standing outside the locked office door, my husband managed to send a text, but nobody replied. There was a phone number posted on the locked door but nobody answered that either. He left a message but did not get a reply. We drove away without getting into a room. An hour or so later, a message arrived telling us which room to use but it was too late. read more

I love love love this place from the top to the bottom. Wonderfully situated. Great Barrington can be a bit much in terms of taking its reputation a bit too seriously and the Briarcliff has the perfect amount of whimsy to combat that. It is a motel done right. I love the design. People were great and the bed was SUPERRRR comfy. While I was unable to take advantage of the wonderful fire pit, it looked fab! The breakfast is spot on as well - living for those cheddar/chive scones...Place is a keeper. And oh yes, the place is kept impeccably clean! read more

The rooms were clean although a little outdated. I think they were striving for '60s and the succeeded. Pricey for what you got.