I tried for a week strait to get an answer about my medication and no one would neither return my call or pick up the phone. I had to go to a new doctor just to answer my question. I recommend that no one go here if they want good service. I will never return. read more

This place is a mess! Even in the brand new location. Waited 45 minutes. Nobody seems to care. They went too big I guess. Wouldn't recommend. read more

Had a 3 Fusion surgery with Dr. Grossman and it was the biggest MISTAKE of my life!! I had to have another surgeon at Cedars re-due the fusion because the hardware was falling apart in my back!! I kept telling him I was in pain for almost a year and he said after another CT scan that he see's nothing wrong and he was NOT doing another surgery on me! Oh did I mention he cut the nerves in my back...and I have permanent nerve damage from my back to my foot! Oh Yeah!! RUN... read more

Dr. Grossman performed two lumbar surgeries on me and once was in an emergency situation while I was pregnant. Me and baby survived it all just fine. Recently, I have herniated another disc but unfortunately he does not take my new insurance. I trust Dr Grossman with my life and I'm deeply upset I'll have to find another doctor. I owe him my life twice now. He's a fantastic doctor. read more

ZERO stars to be honest. I truly regret going to the Southern California Orthopedic Institute (SCOI). The front office staff here is inept and rude. I saw Dr. Bawa on May 21. I wanted to like him, but I just can't because he is not engaged in my health outcome. I was supposed to get an MRI at their office. Today is June 27 and I have heard NOTHING. Good luck calling the office. I have called and gotten the runaround. I have called since and cannot even get through on the phone. I was on hold via the automated system waiting for a live human being for an hour then disconnected. I called the doctor-to-doctor line and was transferred back to the main phone queue. I give up. I think the folks who work here (doctors and all others included) just do not give a damn. They don't care. Guess what? Neither do I . . .when all of you see your business drop off to a stand still this will be why. These guys should be ashamed of the way they run their business and how they treat their patients. Ugh. Made an appointment with a new doctor. You should too. read more

Awful. Just awful. Mansplained everything. Told me that I had bulging discs with no option but to get a cortisone shot which is fine. I then schedule a cortisone shot with him, wait for weeks in agony, only to be told when I arrived to the appointment that he doesn't actually do the cortisone shots. Make another appt with another doctor, wait another 2 weeks to get to my appointment to be told that my injuries aren't skeletal and that a cortisone shot won't help. Devastated, invalidated and still in pain. Do not go to Dr Grossman, it's not worth your time or energy. read more

Horrible man and doctor, I was crying from his direct rudeness towards me, I just showed up for my appointment. I'm a little traumatized still because of him all I did was show up for my appointment his assistant with him just looked at me she had tears in her eyes not understanding either, he's simply a horrible doctor and man read more

Expect to wait an hour in the lobby. Even if your appointment isn't at the end of the day. The staff didn't tell me the wait time, I asked myself after 45 mins ... "30 more mins". The guy I saw was mediocre, I couldn't even get a Dr, I got a physicians assistant. No wonder the low rating on yelp and google read more

Great doctor if you are able to speak with anyone. The most incompetent back office I have ever encountered. Seven calls in a week and never a return phone call from Claudia. After speaking with 3 other patients of his they all complained about the exact same issue and gave up. Don't ever use his practice you will be very disappointed and won't receive the proper medical care you need. read more

I got injured while working for the FD, Had severe L clavicle pain that kept me from working and made sleeping a real challenge. I knew it was a pinched nerve as I have been injured enough to know whats up. Lots of information out there about anterior discectomy and fusion, some stories of good success and some bad. This pinched nerve in my neck, caused my fingers to go numb and I really could not do anything without making it worse, life kind of came to a standstill. I knew I needed a surgeon to get in to my neck and take the pressure off the nerve 2 cervical discs was placing on them. I was fortunate to find Dr Grossman he took a look and confirmed my suspicions, I had a pinched nerve in my neck. It took 3 years dealing with Ca work comp to get the operation approved even though within a few months another DR had diagnosed me correctly work comp would not approve the operation till almost 3 years later. Thats 3 years of pain, stress and taking more hydrocodone than prescribed every 4 to 6 hours in hope of a few hrs sleep at night, they really only very minimally worked minimally. Finally after 3 years of waiting on work comp I got my anterior discectomy and fusion from Dr Grossman. Last thing I remember was getting a shot of sleepy go night night from an anesthesiologist. Next thing I knew I awoke a bit groggy and pain free. Thank god after 3 years my nightmare that medically retired me was over thanks to Dr Brian S Grossman. He removed 2 discs in my neck and fused 3 cervical vertebrae. I thought I would have more loss of dexterity in my neck but I really don't feel limited at all. At first after the op I was a bit stiff but that went away. I had some folks advise me against the op saying it would cause more harm than good. I did not believe that would happen with a good surgeon. Thanks to Dr Grossman I have 100% relief and even though I had to retire from my dream job I am an avid outdoorsman so I am now used to retirement. I left Ca for Tx as its much cheaper to live and my freedoms are much less under attack. The fishing and hunting is pretty darn good. I am very thankful for Dr Grossman's help and if he were closer I would be dropping off deer meat to show my thanks all the time. I was in pain, using hydrocodone heavily and stressed out for 3 years and wanted to save my job but could not do that. Dr Grossman, I want to thank you again for fixing me up, I really don't know how much more I could have taken. Your attitude and demeanor is great and your skill as a surgeon has allowed me to enjoy life again. 100% success story, I got to get back to my deer stand, Bambi's dad is delicious and way better than what meat I get at the grocery store. read more

I have seen Dr . Grossman in 2 occasions. After an MRI showed a 12 cm disc bulge , it was more than likely I would need surgery. 3 months later I returned for s follow up . Dr .Grossman answered my questions. The problem I had was with his staff Claudia . I called several times to check the status of my injection and PT . She did not return my call . Finally when I tracked her down , about the authorization status . She said " that's not my job ". Even though it's still in the same office. It's disappointing to have to get the run around when you are sick and In pain . read more

Very nice doctor who spent a lot of time with me and ordered an MRI for my back pain. As I checked out, his staff told me that they have to get approval from my insurance company for the MRI, so they will call me when it was time to schedule. That was months ago. I never heard back. I have called over and over leaving messages to no avail. They never answer the phone and do not return calls. I give up. I am finding another orthopedic doctor for my back and am writing Dr. Grossman off for his horrible taste in hiring. read more

I made an appointment with Dr. Grossman for my fiance who is suffering from a herniated disc in the C5 area, mild arthritis, and disc degeneration. At the time, we didn't know all that, we just knew he was bed-ridden for the past two weeks from the pain. My fiance had an MRI done in 2010 revealing a herniated disc, and after recently seeing an urgent care doctor who suggested he get a new MRI, we went to Dr. Grossman at the Spine Institute in Simi Valley, assuming getting a new MRI would be the next step. He prescribed physical therapy (scheduled for two weeks after the appointment), and an epidural (scheduled for three weeks after the appointment) based on the 3-year old MRI. We asked what he should do in the mean time for all the pain, suggesting "should he just keep taking Advil?" Dr. Grossman responded, "Oh yes, that's a good idea." We weren't expecting drugs, but when you are suffering for two weeks straight with no end in sight, you expect some sort of fast-acting plan after taking the time and money to see an orthopedic. Maybe he cared, but his attidue and diagnosis did not reflect a caring attitude. We cancelled all future appointments with him. In the time it would have taken to do Dr. Grossman's prescribed physical therapy and epidural, my fiance has seen Dr. Ghilarducci with Ventura Orthopedics in Oxnard, had a new MRI taken, and will be receiving his epidural this week (all within a week's timeframe). Also, the new MRI revealed the area of the herniated disc, which was different from the 2010 MRI, along with the disc degeneration and arthritis. Needles to say, we will not be returning to Dr. Grossman in the future. read more

"Excellent Knowledge and explanation of my medical problem Dr. Grossman is an excellent doctor. He will be performing surgery on me in about 6 weeks. I have complete confidence that he will take care of the problem that I am having with my back. He was very specific about what was going on with my spine and what he will be doing to correct it in surgery." read more

Excited about my upcoming surgery and I got the best surgeon doing it. I'm very lucky to have dr. Grossman doing my surgery. Feel completely comfortable. Not scared a bit. read more

Brian Grossman MD - a great surgeon. He saved my wife's neck by performing a 3 level-ACDF, complete with two fusions and installing a Mobi C disc implant. Six months later, he did a L4-5 laminotomy/microdiscectomy. Wife is doing Janet Jackson moves two weeks later (to Dr Grossman's surprise...and probably concern, haha). I've gone with my wife to all the appointments, both in Thousand Oaks and also at this Simi Valley location. Surgeries took place at Simi Valley Adventist Hospital, also a really great place, with a new "spine operating room," according to Dr Grossman. Forget about the office staff, they're not that important - it's what counts when the spine needs a true surgical professional so the patient can have a great quality of life! read more

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Don't waste your time,, worst staff on the planet. And that's about the only good thing I can say. Takes your money without doing his part. Zero communication with hIs patients. Zero follow through on doing his job. Was suppose to consult with insurance doctors about my neck. Never happened yet he had no problem taking over 300 dollars of my money, while lying right to my face. I called the insurance company, and they told me Dr Grossman never made the call. And now he wants me to visit him again? For what? Another 300 dollars? Believe me when I tell you that this doctor just does NOT CARE. read more

This man is rude and seems mentally unstable. I said something he didn't want to hear ( " so after the MRI, if it's fine, I'll be expected to live in pain?") He snapped and made it a very uncomfortable. Responded with a long pause while staring dead in my face and said " I never said that!" Just a very awkward and hostile man. read more

I went to Dr. Grossman who was a provider in my Anthem Blue Cross PPO network, I was so impressed with his knowledge and ability to diagnose my back problem. His knowledge and experience was a plus for the treatment that I received for my condition. I previously had a fusion of the L-5/S-1 which was performed by another physician 15 plus years ago, the problem had moved to the L-4 and his diagnosis was right on. He completed the surgery on the 21st of July and less than two days later I had no pain in my back or my right leg, six days later I was able to walk several blocks with no pain other than at the surgery site. I just had my 2 week check up with great results on the X-ray and walking about a mile a day with no pain. I definitely recommend Dr. Grossman, he explains things so you can understand what is going on and has great bedside manner. Dr.Grossman thanks so much for everything you have done for me. read more

Dr. Grossman was very unprofessional!! He could never make eye contact with me because he was to busy staring at my tattoos. He looked at my MRI and all he said was that he sees a few bulges in my disc he could not explain where exactly the bulges were, so i started asking questions and he got irritated and sarcastic the more questions i would ask. I can go on and on but bottom line is that its pretty messed up how i had to go research on the internet to see what a bulged disc is because i couldnt get any explanation or any solid answers from a so called professional. read more

Don't waste your time.I came here for herniated disc bringing my MRI result,not contented with the result they ordered more unnecessary xray when they know what's wrong that brought me to have more bills for xray $270.. with PPO insurance ,only to tell me your xray is normal,of couse yes cuz the issue is herniated disc 270 + 15 Co pay for nothing.Not to mention the grouchy clerk lady in front desk is rude,no customer service at all.The nurse inside is better.So don't waste your time I SCOI read more

So far I am very happy with Dr. Grossman I feel bad for the people that are going through their problems listen everyone I am afraid of any orthopedic surgeon. Up to this point I am very happy with him to me he was very caring and forthcoming with me. Very supportive of me taking medications to control the pain I have had to Next surgeries already so far I think he's a great surgeon and a great guy read more

I am very happy with the results of my lower back surgery. Before I could not stand for even a few minutes without having severe pain travelling down the back of my legs. Now just a week after surgery (Lapendectomy at L4-L5 with interspinous stabilization using a Coflex device) I can stand up without pain and am hopeful for continued improvement as the incision area heals. Many thanks to Dr. Grossman and his team for a smooth and quick process in dealing with the Workers' Compensation adjuster and finding the best course of treatment for my condition. read more

In late 2012 I was referred to Dr. Grossman as my future medical doctor from a previous work injury. I had had back surgery in march 2005. It took a long time to be pain free, but when that time came I only had about a year or year and a half before the pain returned. I made an appointment with Dr Grossman, and he said that I needed surgery on my back again. All the old hardware that had be put in the first time had to be replaced along with additional hardware to correct the new problem. After surgery I was up walking the next day, and by the time I left the hospital I was feeling pretty good. Surgery was in Feb. 2013 and by March I was doing light work. And now I feel great most days, of course there are a few days when I hurt if I over do it. If I had to compare my two major back surgeries, or had to have another spinal surgery, I would "DEFINITELY" have Dr Grossman do it. Thanks Dr. Grossman Wendy read more

So I had been seeing Dr. Grossman for over a 2 year period and had been fighting for years to have surgery with him through the worker's compensation system. After so many years of fighting, my attorney was successful in getting approval via a court judge for me to have the much needed surgery. My surgery was supposed to happen July 2016. It got cancelled hours before it was suppose to occur (the day before) because I learned that Dr. Grossman ordered the surgery for approval BEFORE reviewing the results of all my pre-op procedures that he scheduled me for. I'm sorry, why did I go through the hassle of fighting for the surgery and through all those appointments if you weren't even going to bother to check all the tests to make sure you were submitting approval for the correct procedure????? My attorney and I are still furious to this day. It was in inexcusable oversight and there was complete disregard for patient safety. When I brought the MRI results before him from 2014 and 2016, he knew he had to stop the wrong surgery from going forward. The excuse I got from him was I'm stopping the procedure because I'm not going to get paid if we don't have approval for the right procedure. It was about the $$ for him not my chronic pain that worried him. The CA Medical Board has been investigating this surgeon. I highly recommend that you do not utilize his services but then again, it's only your neck or back on the line if you do. read more

I have never been treated as poorly by a medical professional. My fiance injured her back on the job and was referred to him by the insurance company to interpret an MRI. My fiance asked me to come with her to her next appointment because she said Dr. Grossman was rude and condescending to her. This proved to be quite an understatement. We were kept waiting for 45 minutes with no explanation. When he arrived his bedside manner was simply shocking. He looked irritated at my presence and made no attempt to greet either of us or shake my hand. He reviewed the MRI we brought with us for less than five minutes before coming back and simply rereading the initial report we had brought him. He then proceeded to tell us before asking any questions or making any physical examination that the back pain she was suffering was just "part of the normal aging process." When expressed doubt that this was a normal level of pain for a previously healthy 29 year old and I asked him if he could see that vague explanation would be frustrating to us he said: "Can you understand that medicine doesn't have a cure for aging?" I was left speechless. When I asked if we might need a contrast MRI to look for other, less apparent damage he interrupted saying: "Did I say that? No." When I asked if the condition had a name he said it did not. When I asked him about the mechanics of her injury and what part of her back was injured he stated that he did not know. When I asked how we could find out he said that there was no test that would show us ending with "Go get a second opinion." We asked about courses of treatment other than what has been ineffective and he informed us she was not a candidate for any treatment and that "Do what you can. Your just going to have to live with it." When I asked about other anti inflammatories that might be more effective he said: "They're all the same." My fiance has been in debilitating pain for seven months an unable to work. He showed no sign of empathy and expressed we should be happy the workers compensation was paying off. He wrote a prescription for pain killers, made no attempt to explain how to take them or what side effects to watch out for. Because she is a recovering addict with many years sober, we asked about the medication which he assured us was "nonnarcotic." After researching the medication at home we found that it is described as "highly addictive." He became very irritated at my persistent questioning, stood and walked out of the room while I was in mid sentence. My fiance broke down sobbing in the parking lot. I can't express how unprofessional, callous and uncaring our experience with Dr. Grossman was. read more

After seeing another orthopedic surgeon in Ventura who I was unhappy with for a number of reasons, I scheduled an appointment with Dr. Grossman. Dr. Grossman's office was highly efficient and I was in and out in less than 45 minutes. Dr. Grossman showed me the MRI images of my spine and compared the injured areas to healthier areas. He spoke in plain English and asked if I had questions a couple of times. He was personable and pleasant. read more

I agree with you Roger. I am waiting a week for Claudia to call me with my surgery date. I left her two messages and I get no response. I wonder if that is why Dr. Grossman told me who would be responsible for calling me, because he knew she wouldn't. I'm calling the office manager tomorrow and letting them know. I can't plan for my recovery and long term teaching sub without a date. My meeting to discuss my pending absence with my principal is tomorrow and I have no date to give her! Claudia needs to get with it! Doesn't she realize what pain patients who need surgery are in? I'm also going to tell them they have negative yelp reviews. read more

I had a nine level back fusion with Dr Grossman on June 16, 2017. In my opinion, the surgery was not a success. I would never return to this doctor or refer or recommend him. When I woke up the next morning my eyesight had been impaired due to optic nerve damage because of the long surgery and loss of a blood, my right quad muscle had been damaged and I had severe nerve pain. Now it's been almost 15 months, and I still need a cane and have severe back aches and my legs and feet are numb. I just got off the walker about a month and a half ago. I am seeing a neurosurgeon now, as I will never go back to Dr Grossman. The neurosurgeon has told me that Dr. Grossman , did not remove four bone spurs and did not clean out the stenosis. Also, two areas of the fusion did not unite. Therefore, I will need another surgery to fix the problems that heHe did not correct. Dr. Grossman told me he would make me 80% better, instead I am 90% worse. This has been a terrible nightmare, and I wish I had never gone to Dr Grossman. read more