Chelsea the receptionist is extremely rude, for the face of the business... totally unacceptable.

Dr. Thomas has been my surgeon for the past 4 years. He listens to the concerns and approaches with a high level of care and compassion. His goal is to get his patients back to functioning at their best. The staff are all pleasant, friendly and helpful with all necessary insurance forms and disability paperwork. Highly recommended!! read more

Dr. Thomas is an amazing physician and I'd recommend him to anyone in a heartbeat! In 2014, I totally severed my ACL on right leg and needed ACL reconstructive surgery. When I met with Dr. Thomas, he was warm, friendly, and assured me that he would do an amazing job and he did just that! My results were excellent and I haven't had an issue with my right knee since. I recently visited Dr. Thomas for pain I was experiencing in my left knee and he gave me a thorough examination and prescribed an MRI. I have comfort in knowing that I am in the best hands possible, and whatever the MRI results are, I am confident that Dr. Walter will have me back on track in no time! He's very thorough and knows what he is doing! I trust him and his ability to repair any damages. He is also very conservative, in that he will not force you to put unnecessary pressure on your injury that may damage the work he's done to repair area surgery was performed on. Dr. Thomas is one of the most compassionate doctors that I know and he is excellent at explaining any and everything you could ask...one of the main reasons I will choose him always if I need an orthopedic surgeon. His office is about 40 - 50 minutes away from where I live depending on traffic, but I would drive 2-hours in distance just to have him treat me, that's how good he and his team are! read more

Regarding Ann H's review of Dr. Walter A Thomas is absolute BS coming clearly from a hypochondriac without medical training who thinks she knows better than the doctor and his staff. Look at his reviews, better yet meet Dr Thomas and his professional ,kind staff and judge for yourself!! I can say this since I am a patient who had successful extensive shoulder surgery done on Nov 13th 2025 and currently working on gaining range and strength with his wonderful PT staff!! I had rotator cuff and anterior labrum tear shoulder 13 years ago on my left shoulder by another orthopedist and there is No comparison to Dr Walter Thomas's skill and genuine patient care!! Highly recommend him and his office 5+ stars Thank you Dr Thomas & your staff!! read more

Great orthopedic doctor and staff. Everyone was friendly, helpful, and made me feel comfortable. The doctor explained everything clearly and took time to answer my questions. I had a very good experience and would highly recommend this office. read more

Great physician & staff. Had an excellent result with his PCP treatment for a 50% tear in my rotator cuff. 1 year later - no pain. Very satisfied. read more

Dr Thomas did a great job on my shoulder. I was able to get my initial appointment quickly (within 1 week, other surgens were 2-3 months of for initial apt). He was able to identify the issue right away and had me in for surgery the following Week. My physical therapist mentioned that the scar from surgery was the cleanest she had seen for this type of injury. Thank you Dr Thomas for saving my shou read more

I want to share my experience to make others aware. I had a rotator cuff injury several months ago with severe pain where I couldn't move my arm at all for weeks, and I couldn't write for months. My arm was almost fully healed, but then I injured it again and went to see Dr. Walter Thomas. Before the doctor even saw me, the assistant told me the insurance company needed X-rays. I told her I wasn't sure I needed them so she sent Dr. Walter Thomas in to see me. I told him I wanted to avoid unnecessary radiation with X-rays and asked him if it made sense for me to get them since this was a tendon issue and not a bone issue and asked if an MRI might be better. He said he'd like to do a thorough exam and X-rays would help with that, so I got the X-rays. He then looked at the X-rays and said everything looks fine and then recommended PT. But if the X-rays didn't show anything, and I had been having shoulder issues for so long wouldn't an MRI be appropriate to see what was going on before I started PT just to make sure? I was still having pain and hearing popping/clicking noises after all, and he said he wanted to be thorough. I didn't want to do PT which could make matters much worse in case I had a partial tear or something that still needed to heal. So I asked him for an MRI and he REFUSED. I then got a second opinion with a different doctor and explained my shoulder issues. He said "I don't think you need an X-ray as it wouldn't tell us very much", and then he recommended getting an MRI to see what was going on since I had been having issues for so long. This made much more sense. Why would this surgeon push X-rays and then refuse an MRI that would have been needed to make a complete and accurate diagnosis? Also, I don't think the technician doing the X-rays on my shoulder made sure my head was out of the X-ray's way. My ear and side of my head have been burning for the last month, and my thyroid and health has been suffering from the unnecessary radiation. I would prefer to see a doctor who cares more about patient's needs rather than insurance company's needs. No wonder this office is empty, and you can get an appointment right away. read more

Very caring doctor and staff. Takes time to address any other issues, besides the reason for coming in. Highly recommend!

This is a long overdue review, because...life. Not only is Dr. Thomas a highly skilled surgeon, but he also possess a warm and compassionate demeanor that truly sets him apart. He and the office staff genuinely care about their patients' well-being from start to recovery, which was evident in the personalized care my husband received pre & post rotator cuff surgery. When you are ready for PT, his wife runs the PT office below and is just as wonderful with her expertise. Win-win combination! We highly recommend Dr. Thomas without hesitation to anyone in need of orthopedic care. His professionalism, skill, and dedication to his patients make him a standout in his field. BONUS - if you are lucky, you'll get to see Cooper, the cutest puppy ever! read more

Dr. Thomas is a great doctor! His bedside manners are excellent and he is a caring and knowledgeable physical. Highly recommended! Thank you Dr. Thomas! Alla Branzburg read more

I saw to Dr. Thomas for the first time last week, and so happy that I did! Although he could not get to the bottom of what is going on, he was kind, patient and willing to spend as much time as necessary talking to me. I am not an easy patient as I am always so nervous on a first time visit but, he put me at ease. On his behalf, my "severe ache" is something new and even I could not tell where it is coming from; all of the X-rays came out as though I had no issues! He made some recommendations and gave me a prescription for physical therapy that I will soon follow up on! For me, patience and a good bed side manners is really important and he supplied all that! The Office staff was great. Each and every person went above and beyond to be kind and make sure all questions were answered. Even, when I called today and spoke to Maya (sp?) with something I needed an answer to! This was a good "find" in my book! read more

Dr Thomas is a great Doctor. He is warm, kind, patient and an excellent communicator. He does not feel rushed and will stay and answer any questions at each visit. It's important to follow his directions exactly for proper healing and expect a full year to get "back to normal". - read more

I had two rotator cuff surgeries performed by Dr. Thomas, one in 2020 and the other shoulder in 2022. After a year of rehab following each, I'm happy to report that I have full strength, range of motion, and zero pain or discomfort. Dr. Thomas's skill is tops and I would encourage anyone in need of orthopedic surgery to contact his office for a consultation. read more

Dr. Thomas repaired my left bicep tendon at the shoulder. Excellent experience. 12 weeks later and I feel like new and I'm back in the gym slowly building back strength. The entire experience with Dr. Thomas was EXCELLENT. From the staff to the doctor himself - all top-notch. Even the surgery center in Westlake is phenomenal. If you have a similar injury, I highly recommend Dr. Thomas if you want to have a perfect outcome. Thank you Dr. Thomas and staff! read more

Wow, just had my first visit with Dr. Thomas. I feel quite fortunate. I've been dealing with a degenerative osteoarthritis condition in both shoulders for over 5 years. They took xrays and the consultation Dr. Thomas was thorough and patient. He presented ALL of the options as I had done lots of research before hand and new them. But he explained in a very clear way without pushing me toward surgery or other and taking into consideration my Medicare costs. When I was able to make an informed choice, he gave me his opinion of it, agreeing, and we started treatment right then and there. And so far, I'm already experiencing less pain and it's just the start. Very happy! read more

We called the office to schedule an emergency new patient appointment and the Dr was on vacation. They spent time with me recommending a new doctor and providing all the information. Extremely grateful. I would definitely come to this office for an appointment. read more

Epic doctor and staff. My family and I have been seeing Dr. Thomas for about 15 years for various sports related injuries and an ankle surgery - no one is better. read more

As a mother, it is very difficult and nerve wrecking to know that your child has to go through surgery. As soon as I met with Dr. Thomas, I knew that he would be the one we would be moving forward with for my sons ACL Repair. I completely trusted him and felt comfortable. He answered all of my questions without me having to ask. He is super nice and has an amazing bed side manner. When surgery was completed he immediately called me to let me know how the surgery went and then met me in the lobby to go over pictures. Kudos to Alex, she was amazing in helping me schedule appointments, getting our CPM machine within a timely manner and filling out all paperwork that was needed for school. In general, everyone at the office was super friendly. I highly recommend Dr. Thomas and staff for anyone that is needing an amazing Ortho Surgeon. read more

What a great experience with Dr. Thomas so far!!! Got an appointment just a few days after my first call to the office, which was very smooth and effortless! The appointment: Very smooth process. From checking in, to some light paper...Was taken into an exam room quickly and then met Dr. Thomas shortly after! The staff here was very attentive and professional and really made a person that's not a fan of doctor visits at ease! Doctor: Was pleasantly surprised to have a doctor actually take his time, ask good questions and checked out both my shoulder and knee without rushing into pain management with pills.... or pushing for surgery! Also, found him very easy to talk to and communicate what was going with me! He recommended Physical therapy and MRI on my shoulder and knee! Office Decor: Very clean, modern and sheik office. Parking: Small Lot in-front of office and tucked away on Thousand Oaks little medical corridor that is Lombard Street! read more

The human component is lacking and the care for the individual patient not the main focus. Office staff seem not empowered and insecure on one hand - off standish and arrogant on the other. The office seems very hidden and no signs outside. Difficult to find. read more

Doing great after ACL surgery with Dr. Thomas. 41, M, average shape (after lack of activity), doing well in recovery and generally ahead of schedule after 2.5mos. Dr. Thomas did an excellent job and always take the time to answer any questions, even extensive ones. Nice office and staff as well. read more

Great Doctor! I have a tear in my rotator cuff tendon. It was thoughtfully evaluated. All options presented. Very Professional. Go see him

Dr. Walter Thomas, he is an amazing doctor. He explained my husbands MRI report, examined and treated him with care and compassion. He helped my husband with the proper diagnosis of his knee issue. Drained and injected with cortisone. Now my husband is not in crutches (ordered by another ortho surgeon who misdiagnosed him). He is walking with very minimal on and off pain due to arthritis. I recommend Dr. Walter Thomas to anyone who needs proper care. His staff, great set of young ladies with very nice attitude, very professional and compassionate. This is what a medical clinic should be like. Again 5 stars doctor and staff! read more

We are so deeply grateful to Dr. Thomas and his staff for giving our 16 year old daughter her life back. She is was a cross country runner who was absolutely devasted last year after her kneecap dislocated twice and she needed surgery. Dr. Thomas did perfect mpfl reconstructive surgery in December to restore and stablilize her knee joint. She is now a happy, active teenager doing what she loves most in life. She made Varsity XC at her high school this year and won 2nd place at the A Better World Running 5K Labor Day race. We are so appreciative to Dr. Thomas and his staff for bringing joy back into her life and we realize that none of this would be possible without Dr. Thomas' expert surgical skills and supportive post surgical care. There are not enough words to express our gratitude. read more

I had a great experience with Dr. Thomas. His office was well run, very efficient and the staff was kind. Dr. Thomas explained everything clearly, always took the time to answer my questions and I have felt great post surgery with him. read more

Dr. Thomas surgically repaired my damaged knee (ACL replacement and meniscus repair). I completely tore ACL, partially tore MCL and had bucket tear in Meniscus playing basketball back in 2016. Seven (7) years later at age 57 my knee feels like it had never been injured. Beyond his skill as a surgeon, Dr. Thomas' office is nothing but professional always providing kind and thoughtful care in a calm and soothing atmosphere. Certainly a comfort when you need it most. My teenage daughter, a dancer, is now getting same level of professional, kind and thoughtful care. I am eternally grateful. read more

I was referred to Dr. Thomas by a friend of mine who had surgery on her abductor muscle; I have seen him for a hip and most recently a shoulder issue. Both of my issues did not result in surgery although I feel had I seen someone else I could have ended up on the surgery table. My shoulder in fact has a partial torn rotator cuff and a 70% torn labrum and still he did not suggest surgery- went to a little PT, gave up surfing which is what I feel aggravated the issue and continued lifting weights and exercising. My shoulder came good as did my hip issue. Dr. Thomas is definitely accustomed to dealing with athletes and is highly skilled, I know of a number of people who have had successful surgery procedures from him. I feel he leans on the side of conservative therefore if he is recommending surgery then I can only assume that you definitely need it. Great bedside manner, listens to what you have to say and if I am in need of surgery where Dr Thomas's skills are best fit he will definitely be the one that do it- no hesitation. Btw- his surgery center in located in the same building as where his office is located. read more

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I wanted to put an update with more information for wary patients. I went to Dr. Thomas for an arm injury from a broken humerus and subsequent limited movement. I checked with my insurance that it was covered, which the office agreed as well. Dr. Thomas gave me a total of 30 second exam where he moved my arm up and down and then recommended an MRI which wasn't covered by my insurance and cost a lot. So, I refused any further treatment. For this "exam," his office charged me $400 for a treatment plan. And so began a tug of war with his office lasting years. My State of Oregon insurance went back and forth trying to get them to fill out the correct paperwork so they could reimburse me. I sent letters and called dozens of times. Finally, his office agreed to fill out the correct paperwork for which my insurance then reimbursed me, finally, after literally years. Throughout all of this his office staff refused to contact my insurance and showed total apathy to resolve the issue. Their position was it was my problem to get my insurance to reimburse me, not theirs. Ironically, in the end I just went to a local physician in Thousand Oaks (Conejo Valley Family Medical Group), who told me it was just sore muscles from the injury and to have patience and let it heal. Which it did. read more

Was recommended by Dr. Thomas by a man I saw with an athletic brace on his knee while eating lunch at a restaurant. Never had any prior knee problems. My knee had been in so much pain for about 3-4 years. It finally got to the point where I needed to see someone. Went to Dr. Thomas and he suggested that I get knee surgery but he gave me other options as well. Didn't force me to choose surgery, allowed me the time to think about things and let him know what I wanted to do. Best decision I could have ever made. I came out of the operation pain free. Have already recommended him to several of my friends. His staff at the office is First Class. They are always available if I have any questions or concerns. And they are very professional. I would highly recommend Dr. Thomas. read more

I damaged my right shoulder sometime in mid 2023. I was referred to Dr. Thomas and ever since the first visit he treated me like a human being and said he could help me. Rotator cuff surgery was in December 2023, and today I am healed, recovered and released from treatment. I am eternally grateful for Dr. Thomas and his entire staff! They are an amazing group of people, I felt their dedication and professionalism made my recovery possible. I praise them and recommend them 100%. Now I can return to my life and all activities confident and grateful to have been introduced to them. read more

Diagnosed my shoulder issue with a quick but thorough exam. And the. He spent another 30 ish minutes explaining the diagnosis and my options. It was a first time issue and he really helped me figure out what I wanted to do. He said that this was not at all a surgical issue. We decided together that I would see how I healed over the next 2 weeks. If I was still in pain or was uncomfortable before then I could come back for a steroid shot. He'd explained that with cortisone (a steroid) 50% of people feel relief but 50% don't within a few days. Then another percentage feel better within a few weeks. So.... Final word.... I waited the 2 weeks, and my shoulder was fine and I'm weight lifting and back to my yoga again! Love this docs bedside manner, diagnostic skill, and office staff! I told him I need and general doc who's as wonderful as him-- he smiled and said..."my office will help you with that". I came to understand his smile when the office referred me to Lucille Thomas, his sister! And Thank you to both Dr. Thomases!!! So happy to be growing my medical team in this part of the world! read more

Took exceptional care of my wife when she fractured her foot. Took the time and the office experience was exceptional. Highly recommend.

Dr Thomas performed MPFL reconstruction, cartilage damage and patella fracture clean up from years of lateral patellar subluxation. Surgery went perfect, he has great bedside manners and his staff genuinely care for their patients. My scarring has healed very well and I have full range of motion, minimum pain (osteoarthritis) and good stability. Appreciate it Doc! Thanks again, to you and your staff! read more

Walter A Thomas, MD - MPFL reconstruction - Orthopedists Near Me - Thousand Oaks, California

Thank you Dr. Thomas, for your help with my knees! Coming in with burning, aching pain every time I walked and bent the knees, and moved was a real concern. You stayed by my side, and helped me see that physical therapy could be the true thing I needed! I appreciate you getting to some of my emails, calling me after hours with any concerns that I had, and making me feel really heard. You are a one of a kind doctor, and I am so blessed that I have found you! read more

I went to Dr Thomas with a hip labrum tear which I probably had for many years without realizing it. Dr. Thomas was very reasonable and provided a good, neutral risk benefit analysis of surgery vs continued physical therapy without pressing me for surgery. In the end I chose to have surgery 2 weeks after my initial consult with him. 7 months post surgery and I could not be happier. I had not realized the amount of pain I was in until after the surgery. The pre and post surgery treatment has been wonderful and I am absolutely happy with my treatment and recovery. I feel almost back to 100% and recommend him and his office. Additionally he and his office has always been prompt and polite in my visits. read more

Excellent Doctor and excellent Staff! Knowledgeable, professional, courteous, attentive, on time, answers all questions, take the time to make sure you understand all possibilities! Very impressive! Highly recommended read more

Dr. Thomas was hasty (not thorough) when examining my medical issue for 2 minutes and sent me off with no resolution. He looked at an X-ray for a second and said he didn't see anything. He did acknowledge that there was inflammation in the area. So, I paid for nothing, wasted my time, and now I have to locate someone else who is willing to actually work and determine what is causing the issue. I will never return to this office again. Update: After seeing another physician (on the East Coast), I confirmed that this physician failed to exercise reasonable care because he did not order a blood test and Ultrasound. I stand by my initial review and I am amazed by this doctor's arrogant and defensive response. read more

Best of the best knee guy. Did months of research before deciding on him. Met with Neal ElAttrache weeks earlier. But went with Dr. Thomas. My son is currently weeks ahead of general recovery time. read more

I have seen Dr Walter Thomas three times with in 10 years because of inside of my home injuries. He is always the same patient with a lot of integrity. He does not make up things so he can operate on you. He is a sincere Doctor. L.L. Southern California read more