Ignoring patient needs, trying to milk you for money. Also having too many rude kids there running…read morearound! It's supposed to be a dentist office, not a daycare! Very unprofessional!

I have depended on the Bachman's for many years - probably over 20 years. When I was still working…read moreat the school district office, it was just a walk across the street. Knowing my proximity they sometimes called me when an unexpected opening occurred. Worked for me and them. They have always been friendly, considerate, and professional. They have handled everything I needed.

This place charged me a $400. Cancellation fee for a tentative appointment set knowing I had a…read moresurgery scheduled the month before. The frumpy old woman in the used car looking "finance office" knows I had a surgery scheduled, as the date was on the list of meds I was going to get which I showed her. She never got back to me when I called the office to get an explanation from her, I was ignored. DO NOT DO BUSINESS WITH THESE CROOKS. They have a dirty office and old ass equipment as well. Charging a $ 400 cancellation fee!!!! During a pandemic....They should know better'. What a DISGRACE They canceled two prior appointments on me, I should send them a bill. Licensed thievery They have been reported to consumer affairs (Dental Board of California).

Shoddy work having to be redone less then 2 years later. Also shoddy work caused tooth decay in…read moretooth and tooth next to it. Had to have a root canal, cap replac d and second tooth filled because of bad work. Money money money is all I HEARD from office staff. Feltvlike I was buying a used car. I got second opinion on five other teeth she wanted to cap. Second and third dentist said nothing wrong with other teeth. That says it all.

What a bad experience!! I had an abscessed tooth with a lot of infection. We scheduled an…read moreappointment to pull the tooth in 2 days and he was to call in antibiotics for me. I already was feeling sick from the infection. My husband waited at Walmart till the pharmacy closed and Dr Tran never sent in the prescription! I called the office 1st thing in the morning and found out he forgot!!!! REALLY? I went to another dentist I was so angry. When I called to cancel my appt he answered and denied that he didn't send it in until the next day. Dang what a lie! Staff is amazing!

If you don't have perfect teeth dentist treats patient without much care or concern. Don't get the…read morebest work done. Definitely not careful or attention to details. I have medical issues that reflect in my teeth having problems yet he acts like I purposefully let my perfect teeth go to shite & he behaves as if I don't deserve his time even though I pay cash & it's cost me over $15,000 within a couple years. I'm left with 14 teeth all of which look horrible, out of alignment with no solutions discussed. Refuses to give a referral to a surgeon until he does all the work he wants to do sucking me dry of funds. While I wait for an opening to get work done. Who can drop $3,000 each visit? My cards are feeling the pressure & he has ruined my once pretty smile. I'm embarrassed & ashamed so his treatment of me has succeeded. The despise of dentists is earned. If they want people to like going to the dentist treat them better & put the concerns of the patient first not just the want of money. Overpriced doesn't even adequately describe dentists. The supplies can't cost much & the 10-15 minutes of work put in doesn't warrant $3000, certainly not unfairly judged all of it is earned by him. I'm need a new dentist please help send me a message of who is gentle, attentive, perfectionist to details with a desire to give the best smile possible, solutions not problems.

While I do not have any issues with the dental work done here, their cancellation and charge policy…read moreis horrendous. I received a call on Monday stating that I had missed my appointment and I explained that this was due to my dog being in the hospital and was unable to make the appointment. They stated they understood and that I probably wouldn't be charged the $60 for the missed appointment. The next day I receive a call stating that I still have to pay the fee, but I had a $20 credit (which I did not know about) so I only owed $40. I stated that I would not be paying anything and that my dog is STILL in the hospital. She transferred me to her office manager and I explained the same thing. Life happens, and when there is an EMERGENCY the last thing you are thinking of is your dentist appointment. The office manager was rude, condescending and told me they are running a business. I offered my dogs medical records and she still would not budge. She also told me that because I missed an appointment in Dec 2024 I had a "history" of missing appointments. Then when I became upset she kept saying "wow, wow, wow" and then HUNG UP ON ME. I will never again do business with this practice. One question to Whiting... when were you going to share that you had $20 owed to me?

Been here twice now since moving to Ridgecrest. Once for a cleaning and once for a filling. The doc…read moreis great and patient especially for someone who has some white coat syndrome. I've never had issues with my appointment starting unreasonable late. Only thing is that it's hard to get scheduled because Ridgecrest is a small town with limited medical resources.

Have gotten worse every visit. Went from having a beautiful smile to 9 teeth removed the others…read moremade to look like a hillbilly with poor fillings techniques. Missed cavities that were very visible. Spent over $10k for partial dentures that don't fit look like Halloween teeth a design I've never seen before they look like they aren't finished. Reason I went back is they had an opening when I was in an emergency with puss shooting out of my gums when pressed it was something out of a horror show. Now two years later with only 14 teeth left I'm through! I give up! They just lost their cash cow. I expected better. Anyone who knows a fantastic dentist in Ridgecrest that can prescribed anxiety meds & are gentle please message me. I just want my smile back & a Dr that will communicate with me giving options that will help not just fill their pockets.

Care quality is excellent, great quick checkup's with full details of procedures and how they work…read more I needed an emergency tooth replacement and they got me in asap only a couple days wait. The work was superior and my healthcare AETNA paid for it all great service and nice office staff leaves you with a 1000% happy smile

I had a terrible experience! I can say the front desk staff were very kind and attentive. However…read moreDr. Ahn was short, condescending, and did not listen when I expressed I was in pain. I went in for a simple cavity, in no pain might I add. Left with tooth sensitivity for the past year, even to flossing and I've always been an avid flosser.

I had been having intense pain in one of my upper molars while I was working in Ridgecrest so I was…read morevery reluctant to visit a dentist I didn't know. Thank god I found Dr. Jong! I came in without an appointment hoping he could give me relief after 4 days of intense pain. His staff was very understanding of the situation and every one of the girls were great! Dr. Jong was able to give me the attention needed even without an appointment. I was very impressed with the equipment in his facility and his ability to perform a CT scan finding an abscess in my tooth. Right then and there he performed part one of a root cannel for me, putting me out of my misery. After 4 nights of not sleeping I cannot thank Dr Jong and his staff enough for doing this for me. It's obvious he prioritizes all of his patience and is an amazing Dr. I cannot recommend this facility enough!

Jessica has been a life saver. I fell on my face and ended up with a lot of dental and jaw problems…read morebecause of it. Jessica did her very best to make sure my bridge was right and that I was doing everything I could to really help my issues. I've been coming back for a few months now since the accident and Jessica and Deborah and all the gals at the dentist house have been great. They have been compassionate and friendly and understanding. If you're looking for a dentist that is for you. This is a good one.

Is the worst dentist I never recommend this Dr they lied to me I have very bad infections in my…read morecrown and I went back to them cause I have to much pain at first they told me I have garranty for five years and when I went back they wanted to pay more.They don't even take good care of the veterans that go there

They were all very nice. When it comes to fixing ur teeth 6 months down the road. While everyone…read morewas walking around. Doing nothing!!

My husband and I have been going to Rural Health for over 10 years. We have both been very happy…read morewith the staff and the doctors. When our primary doc retired it was hard but we connected with Dr. Willis after she decided to stay. We also are happy with the specialist connected to the clinic. Most if them come to Ridgecrest. We are never rushed and can talk about our issues in details to ease our minds. Thank you Rural Health Clinic!!!

I'm not giving this place a bad review because the service itself is pretty good, the hygienist who…read moredid my cleaning was both friendly and wonderful at her job, the place was clean, etc. However. I walked out of this dentist's office with a $400 treatment plan (that's AFTER what my insurance covered) for a bunch of cavities the dentist showed me on a monitor and said must be caused by 'eating too much candy.' (I'm a size 4-6. I DO NOT look like I eat a lot of candy. Imagine what he must say to his heavier patients!) The admin staff then pressured me to schedule a series of appointments for fillings, without so much as a 'hey it looks like you're on military family insurance, I'm sorry if this is hard on your budget.' Nope, they acted like a $400 bill was just something I should accept and shut up about for my own good. Instead, I went to another dentist in town, who said that all but one of the 'cavities' they'd shown me were in fact staining, which might SOMEDAY turn into cavities, but might not - he wouldn't recommend any work until he saw it get worse. The treatment plan? One appointment, $34. So, I'm sure these guys aren't bad at what they do, and if you are rolling in dough, or super paranoid about sudden rapid teeth decay, or just love having a bunch fillings in your teeth, AV Dental might be the place for you. If not, go somewhere else.

Quick, painless and Dr. Vasquez was excellent! Found the services to be professional, place was…read moreclean and everyone was friendly

Lack of professionalism. I was told I could stay in the waiting area with my children while my…read morechild got her procedure done and when I was there my children and I were told by the receptionist to leave the office if someone else came in with an appointment. It was 112 degrees outside, I told her it's to hot and she said to go to a store where there is air conditioning. I told her I did not feel comfortable leaving my daughter so far away not knowing If she needed my help. I all, I did not let my daughter get her teeth worked on by them because I lost trust in their work ethic. Dr.Bang defended his employee by saying she always tells people not to bring their children in the office only the patient due to the pandemic. Which is a lie because there were other families in that same waiting area with more than 2 people. I left feeling discriminated against and humiliated.

Dr Bang is amazing with my twins. The staff is so nice also. He has had to pull two teeth. One from…read morea school injury and the other was just too crowded and we couldn't get it out ourselves, he had it done before my son even realized it. they say he's the best!