I had a relationship with this grooming lady, and she failed.
We had had both our dogs groomed by her (fairly good grooming, though)
BUT, in the end, it was her greed got the best of her business model.
She demanded a $50 deposit without any return possibilities AT ALL.
DON'T GIVE HER MONEY; she takes it. : (
I had no intention of "quitting" her services, but I moved, and according to what she said, when you move, or change groomers, she refunds this $50!
Not so, due to unforeseeable circumstances (family matter), I needed cash fast to help out someone here on the Sunshine Coast where I live now, and she REFUSES to refund me, although we were her customers for over 4 years or so. I can't believe that greed is the main operator here, over customer service, relationships, AND good reviews that she would otherwise have gotten. To this day, I haven't seen a penny back despite different text messages or emails to her. Bad service, hate to say, don't choose her. read more