Great experience with last weekend's move. When researching moving companies and opting for the…read moreYelp service of allowing several to solicit my business via direct messages, I immediately gravitated towards LA Moving Pros due to prompt replies (from Oscar) + the quotes were significantly lower than others. What I also appreciated was how Oscar was transparent about how they're a fairly new company (so not as many reviews as others) so trying to amp up their reputation.
My requested job was fairly easy: moving within the same apt complex between floors, from a studio to a 1BR. No truck was needed, and I had reserved an elevator to help ease the move. The minimum 3 hour job felt more than enough, and after a few communications with Oscar a couple did require me having to prompt a re-confirmation/re-issuing of quote with the right address info), I chose them as my moving company.
Well, my procrastinating self was a mess when the 2 guys arrived, 30min early. I was stressed as I hadn't packed up my closet, bed area, or kitchen. But both were super supportive and chill, especially Matt (who was the clear leader of the 2, down to his LA Moving Pros t-shirt), who immediately had the foresight given my situation that a wardrobe box would help make things go faster with hauling lots of stuff between apts. So off he went to fetch one, stills staying within my official start time of 10am. Also, when it came to maneuvering tricky, large furniture, or having to dissemble and reassemble my bed frame for moving purposes...he was able to handle with ease. He and Oscar (not sure if it was the same Oscar T. I had been e-mailing,) were both great: friendly but focused on the job.
For the type of move I requested (did not require much special care besides a few big key furniture pieces), this was perfect. After I gave the green light I just needed things hauled and not necessarily organized, they obliged. They packed/unpacked my closet, packed my kitchen, moved all boxes into an area of my request, etc....all at my request. Who would have thought I had THIS much stuff in a studio apartment and was utterly unprepared...so I ended up running 2 hours over, but not after they said it was completely up to me whether I wanted them to stay, as they were flexible for the day.
A job well done; I'd definitely use them again. Do better than I did and come prepared when they arrive...have boxes boxed, or specific instructions on what needs to be handled a certain way vs. more carelessly as I had to make those decisions live, when it was game time (oops!). If you do that, the move will surely go faster than mine did. Also, if there is something they need to be very careful with, make sure to specify that.