So far so good. They've answered my many questions that my friends have about a few rentals. Let…read moreyou know when we finish up in June how it went

We stayed at the Grand Landing 209-Grand Landing West. That we found through Lake Michigan…read moreCottages. This location was disgusting, the carpet was dirty and the furniture was worn and torn. The place needs new carpet and furniture and a complete deep cleaning. The bathtubs were filthy. We were supposed to be supplied with basics, like hand soap and dish soap and the containers were all empty. The microwave didn't work at all. The internet did not work for part of our stay. It was $389.79 a night. They did take off $150 for our complaints. I would have picked up and went somewhere else but there was no availability the weekend we were there.

As a homeowner, dealing with Unsalted as our vacation management provider was a nightmare. We are a…read moremilitary family who is stationed nowhere near Spring Lake and we thought we had chosen a great company to trust with our property. We were so wrong. We dealt directly with the owner, Aaron May, who never returned phone calls or emails in a timely manner (if at all) so communication is NOT their strong point. I received an email from Aaron May (again, the owner) that was meant to be for someone on his team that spoke about my family in a negative light. He lacks any type of leadership skills and also lacks basic human decency. I can say with almost certainty that this company does not have it together and I wouldn't recommend any homeowner leaving their livelihood in their hands.

This rental company was great. They had a wonderful place for us to stay in Grand Haven MI. They…read moreeven came by with gifts! Highly recommend booking through them. Great experience.

Still no drapes and not enough towels. However, when we called to tell them about the towels, they…read morequickly brought over a big fresh bundle. We bought black tarp from Meijer and strung up over the windows in order to get a little sleep in the morning once the sun came up. Overall, good location and friendly staff. No updates i.e. still worn.

No need to read any other reviews. Don't waste your time with this place. It is awful and…read moreoverpriced for what it is. My husband booked Tusken House #1 for several days when he couldn't find anything else in the area. There is a reason this was the only room left in town. We arrived after 11 PM as we took our time coming up and stopped at various towns along our trip from Illinois. The door was unlocked (as expected), all the lights were on, and our last name was written on the white board. I really didn't like that part due to safety. Nobody needs to know our last name and what is there to stop anyone from the street who knows the operations from entering and taking one of the two keys left inside? The "cottage room" had the smallest bathroom ever, right off the kitchen. There is no way two people can get ready at the same time. The curtains were wide open and were a complete joke. They were sheer, so everyone could see in while the lights were on. Not so much a big deal until we needed to get changed for bed, or dressed in the morning. The only two places to do that with privacy were the large closet, which was bigger than the bathroom, and the miniature bathroom, that is so small my 6th grader even had to dress in the shower. The main room had a chair that was filthy and it had a stain left from someone who needed a shower who instead sat on it naked. I'd leave it to your imagination, but I took pictures to post as proof. The futon was in worse condition than the one I had in my college days, but the main room was the only room with a window A/C unit and a ceiling fan, so that's where I slept. While some rooms on the website show ceiling fans above the beds, this is purposefully cropped because the bedroom was beyond stuffy on a hot, sticky summer night. My husband slept in one bed and my son in the other. They slept with the door open in hopes of getting the air to circulate into the bedroom, but it wasn't a large enough window unit for two rooms. Additionally, because this is an old house, the electricity should have been updated. Instead, there were multiple extension cords for the window unit and lamps. In the bedroom there even more extension cords for the lamps and clock, and no place to plug in a charger. It amazes me that this place hasn't had an electrical fire. It was actually quite worrisome. The kitchen had a coffee machine and I finally found coffee in the cabinet, but there were no coffee mugs. The toiletries included body soap and shampoo. No conditioner. They said they don't supply conditioner. What? I found that our when we had to call for a hair dryer that didn't exist either. The reviews all over the internet about this place rave about the pool. Well, the sold the pool last year. They conveniently did NOT mention this when my husband booked the room. The back of the house is gated off and locked with do not trespass signs posted everywhere. There was no mention of the pool in the note left on the desk by the keys, yet there is still a picture of the pool hanging in the main office behind the desk where we took the keys when we checked out first thing in the morning. The parking for this house had three spots as there are three different rental spaces. The people in the second unit had a very large pick up truck that was not parked in the center of their space and our spot mark for unit 1, has the back of the a/C unit in the way, in addition to needing to drive over the grass to get into a spot. It was useless. Thankfully there was plenty of street parking across the street. No car could have parked there with the window air conditioner in the way, not even a smaller compact car. Thankfully they found someone else to book the room so we weren't changed two more nights. We would have had the credit card company disputed it if they had. This was that bad. They are clearly hurting for money, selling the pool and several of the properties had for sale signs in front of them. We were lucky enough to find another room at the newly renovated hotel at a neighboring town. Same price with all the luxuries of a nice hotel and everything was brand new and super clean, plus a coffee shop in the lobby. This is by far the longest and most detailed review I've ever posted. All the reasons why are posted. If they aren't there, I've blocked them out. Don't make the same mistake we did.

Okay, not a B&B unless you call cooking your own breakfast counts. This is a lodge built in 1837…read moreand opened to lodging in 1919, it is furnished with antiques and very cozy. Us and another guest were staying here this quiet weekend. We enjoyed the use of the kitchen to make late night popcorn, and the family room to watch one of the dvd's supplied. I would bring your own movies if you want to watch something special. The Lodge is located very close to the beach, a short walk down some steps and across Lakeshore Dr. It is 5 mins. to downtown Grand Haven. Just a nice place with very friendly staff.

Great place, huge rooms, clean + comfortable. Amazing value for price as well.read more

I had a nice stay. It was very relaxing. Had the pleasure of meeting the owner and his daughter at…read morecheck in. Both were very friendly and welcoming. Nice family run business with waterfront views right across from the beach and Noto's.

Stayed at the motel's location downtown. Walking distance to most everything. As mentioned by other…read morereviewers, the apartment felt a bit in disarray and felt unclean - especially the bathroom. (I tried to avoid it.) The fridge didn't work properly, the sheets were extremely thin and pilling; the mattresses were old / poor quality. Tried to open the windows to get some fresh air, but weren't operable and really, kind of filthy. Advertising that it sleeps four is misleading; the loveseat "sleeper sofa" offered a paper-thin mattress. Understandably you get what you pay for, but minor investments and cleaning practices would go along way; simple amenities like better towels & sheets. And some major improvement in the bathroom area.