So far so good. They've answered my many questions that my friends have about a few rentals. Let…read moreyou know when we finish up in June how it went

We stayed at the Grand Landing 209-Grand Landing West. That we found through Lake Michigan…read moreCottages. This location was disgusting, the carpet was dirty and the furniture was worn and torn. The place needs new carpet and furniture and a complete deep cleaning. The bathtubs were filthy. We were supposed to be supplied with basics, like hand soap and dish soap and the containers were all empty. The microwave didn't work at all. The internet did not work for part of our stay. It was $389.79 a night. They did take off $150 for our complaints. I would have picked up and went somewhere else but there was no availability the weekend we were there.

We stayed in a rental managed by Unsalted Vacations. They made sure it was well-stocked (including…read moregood toilet paper) and their email about how to check-in was helpful. Unit was as described. Would stay in one of their properties again.

As a homeowner, dealing with Unsalted as our vacation management provider was a nightmare. We are a…read moremilitary family who is stationed nowhere near Spring Lake and we thought we had chosen a great company to trust with our property. We were so wrong. We dealt directly with the owner, Aaron May, who never returned phone calls or emails in a timely manner (if at all) so communication is NOT their strong point. I received an email from Aaron May (again, the owner) that was meant to be for someone on his team that spoke about my family in a negative light. He lacks any type of leadership skills and also lacks basic human decency. I can say with almost certainty that this company does not have it together and I wouldn't recommend any homeowner leaving their livelihood in their hands.

Still no drapes and not enough towels. However, when we called to tell them about the towels, they…read morequickly brought over a big fresh bundle. We bought black tarp from Meijer and strung up over the windows in order to get a little sleep in the morning once the sun came up. Overall, good location and friendly staff. No updates i.e. still worn.

Grand Haven is the 21st century's version of Mayberry. Sitting on the shores of Lake Michigan,…read morethese people knew how to use their massive body of water to their advantage (unlike the folks in Niagara Falls, New York). It was instantly clear why it had been a challenge to find two nights lodging here...this was THE place in Michigan to be for the summer. Generations of families have been flocking here for years to spend a good portion of their summer. My persistant investigating for accommodations paid off...I discovered a gem in Serendipity Resort. (A sure sign that my daughter had acclimated to hostels was her non-chalant reply to my announcement that this place came with a pool..."Is it a blow up pool?" Nope! No beer-guzzling boyman-filled blow up pool this time...but, an "exotic lagoon-shaped pool" complete with a hammock on which I owned for at least 3 hours of our stay here!) Serendipity Resort is a clustering of cottages just a couple blocks off "Main Street, USA". We stayed in Suite L5 in the Lillie House, a quaint three-story grey and white clapboard house. We were warmly welcomed by the owner and a her happy college student crew. After we lugged our way-too-heavy bags up two levels of creaky wooden stairs to the top floor, we ducked into our room. My smile instantly disappeared...I was disappointed. Why must we only stay two nights here??? It felt like we had just climbed into a boat...(except, thank God, it wasn't moving). Every vertical wall and slanted ceiling was lined with richly stained wood planks. It was adorable! Compact, but loaded with charm...in addition to two twin beds, a TV, a quiet reading (or napping) nook, a tiny updated bathroom, and a functional boat-sized kitchen. The staff here was so friendly, they helped me do laundry and didn't charge me a penny. Definitely the place to come for old fashioned small town charm. All for a very reasonable price. Other than our short stay, I was only disappointed we never saw Opie.

Okay, not a B&B unless you call cooking your own breakfast counts. This is a lodge built in 1837…read moreand opened to lodging in 1919, it is furnished with antiques and very cozy. Us and another guest were staying here this quiet weekend. We enjoyed the use of the kitchen to make late night popcorn, and the family room to watch one of the dvd's supplied. I would bring your own movies if you want to watch something special. The Lodge is located very close to the beach, a short walk down some steps and across Lakeshore Dr. It is 5 mins. to downtown Grand Haven. Just a nice place with very friendly staff.

Great place, huge rooms, clean + comfortable. Amazing value for price as well.read more

I had a nice stay. It was very relaxing. Had the pleasure of meeting the owner and his daughter at…read morecheck in. Both were very friendly and welcoming. Nice family run business with waterfront views right across from the beach and Noto's.

Stayed at the motel's location downtown. Walking distance to most everything. As mentioned by other…read morereviewers, the apartment felt a bit in disarray and felt unclean - especially the bathroom. (I tried to avoid it.) The fridge didn't work properly, the sheets were extremely thin and pilling; the mattresses were old / poor quality. Tried to open the windows to get some fresh air, but weren't operable and really, kind of filthy. Advertising that it sleeps four is misleading; the loveseat "sleeper sofa" offered a paper-thin mattress. Understandably you get what you pay for, but minor investments and cleaning practices would go along way; simple amenities like better towels & sheets. And some major improvement in the bathroom area.