So dissatisfied. I hired this company the first time I had my fence cleaned and stained and it was…read morewonderful. This time it is horrible. Long story short they pressured washed my fence and forgot about me. They sent me an invoice wanting me to pay for services that weren't even done yet. 6 weeks after the washing of my fence 2 guys show up not to clean the fence again, cause it could of used it but to stain it. They did and it looks awful. It was supposed to be a pecan color, way darker than the gray I got. Dummy me I paid them and then tried to get a hold of them via email but no answer. Well a lesson learned just because they treat you and do you right the first time doesn't guarantee it will happen again. Very disappointing I thought I had a good company here.

From the owner: Deck & Fence Renewal Systems provides deck repair, construction, and improvement services, wood…read moredecks, composite decks, railings, and stairs, fence and gate services, outdoor shade solutions, patio roofs, pergolas, and more to the greater Cincinnati, OH area.

Having an older home, we've worked with numerous contractors. I want to highly recommend one I just…read moreworked with, Tri-State Deck Cleaning. They just cleaned our house, our back deck, and fence, then stained all of it. I've never worked with a more professional contractor. Adam, the owner, was in constant contact, kept his word, and overall just had a highly professional demeanor. If you're looking for this kind of work, I highly recommend.

We love the job Tri-State Deck Cleaning (Adam) did! This past fall we got three quotes to clean and…read morestain our deck. Adam's quote wasn't the most expensive or the least expensive but upon talking with Adam we felt he was the right person for the job. Adam was very helpful and even consulted on what color would go best with the color of our home. He pressure washed our 200ish sq ft deck, and stained it with a solid stain to cover the existing, old worn red stain. We love the results! The job was done in two days and Adam worked hard to get us in before the season was over. Now that it's Spring, we hired Adam to come back out and stain our (insane amount) of privacy fencing. The previous owners really went all in on the fencing. Again, once we were on the schedule, Adam and his team were prompt. Also, our job was complicated. Our fence is shared with neighbors and some have their side painted a different color of their preference (which we were happy to leave) but took a considerable amount of explaining (and diagram drawing) to make sure Adam's team knew what to stain and what to not. They were patient and attentive. Despite it being a ton of fencing, the job was completed in two days, one to clean the fence, the other to stain. It looks great!

They met and exceeded my expectations for the project we ended up adding an additional project…read morewhile they were there. Everything came out better than expected and went smoothly.

I would say that a small child could have painted my house better than they did. It took three…read moremonths of them barely showing up to finish. He kept making excuses that it took three months because I lived far away (an hour) or that I've added work (painting my back porch that's about 4ft by 6ft). He also kept asking for more money through out the job because of some clause that states he can ask for more payment based on percentage of the work done. This lead to me not owing much toward the end and not having anything to withhold from him to get him to do the job. I was swindled. You can see by the photos I uploaded that the work is horrid for a 18.5-20k paint job. It would be horrid for a 5k paint job too. I've tried contacting him to get him to come back because he painted over rotted wood that he was supposed to fix and because of the bad paint job but he keeps putting me off and or not responding- he's always been a bad communicator. If he'd come fix my house I'd give a better rating and remove this one but at this point my house looks like 6 year old painted it unless you're standing thirty feet away. I'd advise that you either go with someone else or hire some one off the streets with zero skill on the cheap - you'd probably get the same results or better and would save several thousand dollars. The photos added aren't one off mistakes. My house looks like that all over. -Paint smudges on other colors -Paint drips - pink drips on white etc -Paint coats too thin -Paint splatters on antique front and back door. -Paint on screen door and screens of windows -Paint splatters on foundation -A gallon of paint found covered by mulch (is that why I had to buy so much extra paint???) -Paint on my roof from spills -Wood areas that were supposed to be fixed that weren't (wouldn't hold this against him if he didn't claim that he'd fix it any wood rot before painting. -Paint drips on light fixtures -Paint spills on decorative rocks and grass (dead grass looking photo is caused by the paint spill) -Paint already cracking in spots due to not removing sagging caulk -Panted over wood rot instead of replacing the wood. Asked that all wood that needed replaced be replaced. -didn't screw all of my down spouts back to the house. -You're supposed to paint over clean surfaces but I have a hard time believing the surface was clean three months after pressure washing. I could go on but I'm sure you all get the point. P.S he texted my personal phone at 11:30 at night after I left my review under his new appearances painting name that he also operates under telling me he won't come fix my house because I left a bad review and said his contract doesn't protect me from poor workmanship anyway (big red flag!). He also said I wasn't patient enough and he was too busy to respond to me - he responded within minutes to my review though with a wall of text so I guess how busy he is is circumstantial. He also justified his workmanship by trying to guilt me since he installed a kiln vent for me for free. I did appreciate this but I didn't ask him to do it for free nor does this negate the poor paint work. He did this to try to tide me over since the paint was taking three months. They are two separate things and one does not justify bad work. I think I paid enough to get better paint results. He also complained that I didn't write a bad review for the roofer he recommended that didn't do a good job - one of his workers fixed some of the poor roof work. I didn't do that because I couldn't find his business name online. Don't have a Justin Kellum do your roofing.... man I need to get better at picking contractors lol. He feels one should remove a bad review BEFORE he fixes the work. That seems backwards to me. He stands by his claim that he did good work but you all can be the judge of that. I'd like for him to fix his work but I doubt that'll ever happen. I'll probably have to talk to a lawyer to see if failing to meet scope of work qualifies as breaking the contract since Michael says my contract doesn't protect me. Probably just screwed

My deck was in need of a good cleaning and staining. The Deck Vets were professional, showed…read moreexcellent attention to detail and did a great job. Helped me pick out a color by bringing different wood samples to set out to see what looked best. Gave their professional opinion on a few I was thinking about. Thank you for that. Took care in knocking down nails that were up. Checked all wood to make sure nothing needed replaced. I had one spindle that was broke. They brought another and replaced it. Highly recommend. Communication was great. Decked looked 100 percent better just after they cleaned it. They took their time cleaning it. Took several hours for that alone. Once painted it looks amazing. Very satisfied.

He is - quick to respond…read more- courteous - competent+++ and experienced - honest and not "pushy" - willing to go the extra mile - professional yet personable. I highly recommend John Dean construction for deck evaluation, maintenance, and building.

From the owner: With over 35 years of experience, John Dean Construction is Louisville's premier custom deck builderread more

Matt and the Thomas Deck team completed our deck project in May 2013. We couldn't be happier with…read morethe end result. My wife and I are not always that particular, but when it came to the deck on our new house we had many requirements that we know offered Matt a challenge. We love to be outside and plan (and do) spend a lot of time on our deck. Key requirements included: 1) Limited to no obstruction of view out our back windows. 2) Natural look and flow with wooded backyard. 3) Functionality (dining, grilling, entertaining). Matt was very attentive and responsive to our needs. He set expectations and from design through implementation of our deck Matt and his team put on quite a display of pride, craftsmanship, and professionalism providing our family an outdoor living space we know we will enjoy for many years to come. We had a couple of interviews with Matt where we were able to review our requirements and thoughts and Matt did a fantastic job in conceptualizing what we were looking for. He took measurements of the area behind our house and provided a handful of layouts using computer aided design software. We found a layout that was real close to what we thought would be best and worked with Matt on some refinements. Matt helped us determine that Tigerwood would be the best material to provide the quality, value and look we were going for. Matt came up with an awesome tier design that provided room for easy flow out of the house with a couple deck length steps down to a lower area. This layout provided for both functionality and a solution to limit obstruction to our view out of our house. We also decided to go with a black aluminum rail which also blends well with the woods as a back drop. Thomas Decks has many options for material, solutions, and ultimately a one of a kind outdoor living space. Matt set the tone for the project as a very dedicated craftsman who delivers a quality product with great attention to detail. There were just some things that this team does that display's quality. While the deck frame is your traditional pine, they used larger posts and joists. They added a little extra flare to the actual deck floor by framing it in and adding a couple rows of boards that run down the middle of the deck perpendicular to the floor boards. He poured a nice concrete pad where the steps come down which match the shape of the angled staircase. Considering the grade of our back yard he put in a couple small retaining walls and worked with us on putting in a few stepping stones. Thomas Decks does it all! Thomas Decks is who you will want to work with if you are pursuing a deck or outdoor space project. They delivered us a great design with personal touches, a fantastic looking and quality deck, and met all expectations and then some. You'll find Thomas Decks easy to work with and eager to deliver and meet your expectations. Great work Matt and team!!! Thank you.

Loved my deck after it was completed...can't say thank you enough for the Thomas Decks team...very…read moreprofessional, arrived on time every day, cleaned up every evening, and get so many compliments on their work!

Excellent company for all deck work. Professional, dependable, customer oriented and best of all…read morereasonable. I highly recommend The Custom Deck Guys for new deck construction or deck repair. Your deck visions will become reality. I highly recommend.

Wow! I love the deck you guys made for me! My idea was to have a safe way to get to the yard from…read morethe kitchen and you not only made it safe but also gave me a small deck. From beginning to end you conducted yourselves professionally and creatively, you listened to what I wanted, my budget and created something I hadn't even thought possible. Thanks for the wonderful addition to my outdoor space!

We used them for our deck finishing 4 years ago. It needs refinished again but has lasted along…read moretime through heat and winters. They protected the brick patio below and we're finished pretty quick. They have raised there prices this year but I think everyone has. They did a great job!

After lack of response, call backs, etc from other contractors I was given info on On Deck…read moreService's. Outstanding customer service!!! Responses were truthful, phone calls and emails were returned quickly, they showed up on time to power wash the deck then stain. And the work is excellent. Professional all the way!

I was referred to HLM and am very pleased with the quality of the work they did. We had a perfectly…read morenice and recently updated bathroom but needed a walk in shower conversion. We knew we wanted a tile finish with a custom bench and grab bars. The finished product is outstanding. My mother cannot wait til the grout is try and she can take the first shower! Jason and Michael took everything down to the studs, reinforced the walls with real studs, fixed the wall that was absolutely NOT square (from the original builder 30 years ago) and replaced the original drywall with concrete board. The tile and grout lines are crisp and level looking. We shared we wanted white subway tile with a bench, a soap niche, and grab bars. Jason recommended the blue glass tile for the niche and the top of the bench and we are glad he did. They are gorgeous. Thank you, HLM, Jason, and Michael.

prompt, professional, friendly, service above and beyond expectation. Jason and his crew are very…read moreefficient and polite, taking care of our personal belongings and property with respect. These gentleman made sure that everything was to our satisfaction before leaving. I would recommend HLM to anyone needing work done on their home. 10/10