Timely and efficient, great communication. Appreciate the quick reply. After I reached out.read more

Awesome! Looking for…read moregreat communication, quick turnaround quotes, transparency in their quote and talking through the job, excellent customer service and great electrical team - pick this company! We love working with Travis and his crew including scheduling, billing and support staff

Emerald State did an excellent job with the upgrades to our new home! They Installed a ceiling fan…read morein the loft, replaced original switches with smart dimmers that we can now control on the Home Phone app! Also had an additional outlet added in closet for the cordless vacuum and an additional outlet box on the exterior for the irrigation system. Very professional and did everything up to Code. Added the latter 2 jobs above by accessing thru crawl space using a general circuit instead of a dedicated Kitchen circuit that would have been easier and less work. We also appreciated the care with using "booties" that came on and off every single time they had to step in and out of our home. I would very highly recommend them and will definitely use them for the future!!!!

They don't make 'em like this anymore. Dennis and his team are extremely professional,…read moreknowledgeable, and responsive. Highly recommend if you want your job done the right way by a trusted local pro without the risk of getting the 'run around' by one of the large electrical service companies. Thanks Dennis!

Friendly service. Expert knowledge. Finished the work on my lawn mower on time and at price quoted…read more Price was even lower because he had a used replacement part on hand. This is my new go to for my lawn and yard gear.

If you need your mower or other small engines repaired, go to Lakeside Small Engine Repair! I have…read moreused Jeff twice to get my mower ready for the year. He is fast, reliable, and very knowledgeable when it comes to small engine repair. I bought my used mower online and it wouldn't start. He fixed it and the thing is still working to this day. The best part is his prices are great!!! I always give a big tip, because his work is worth it. If you live in the Federal Way, Auburn, or Tacoma area, Lakeside Small Engine Repair is the place to go. https://www.lakesidesmallenginerepair.com/services

I bought a Kohler standby generator from a big box store who subcontracted to someone who made…read moremultiple visits and messed up the installation. Mitch from Washington Generators came out this morning and immediately diagnosed and fixed the problem. He was just so outstanding.

Installer Tim and crew went above and beyond to leave this a super clean and well functioning…read moregenerator install. He took extra time to explain options and did great work. Ana who coordinated also made sure interactions were customer centric. We had a few mid steps with others at the company but once Tim and Ana got involved we had a five star experience.

I'm happy that I found this company; I had never used them before so I just requested an onsite…read moreestimate. They are the electrical division of a larger company and I thought my job would be too small (replace two ceiling fixtures and install two can lights in a plaster living room ceiling. They were professional and timely and I'm glad I went with them. I had the estimator come over, talked about options, made a deposit and then it was seamless. Roger the scheduler was fantastic and provided even more details. We share photos and thoughts and the we scheduled it for the next week. Donald came out, super nice guy, talked a little golf while he worked and then before you knew it , he was cleaned up and done. Highly recommend. Attached is a photo of the dimmable ceiling lights .

I hired Rock Electric in April 2026 for a residential electrical job after being provided an…read moreestimate that included $350/hour for two technicians, plus $125 travel time with a 2-hour minimum, and an additional hour billed at $350. Only one technician, Don, actually performed work onsite. According to office manager Jacob, the second technician, Ace, was "running errands" and picking up supplies. The materials list consisted of 24 feet of #2 THHN, 12 feet of #4 THHN, and two switches. I was billed a flat $250 for materials with no breakdown whatsoever of what any of the items actually cost. What makes this even more frustrating is that the job had been scheduled three weeks in advance, yet Rock Electric still claimed they needed a technician running around at $150/hour to retrieve these basic materials. The scope of work included replacing conductors from strike to meter line side, troubleshooting the front porch light, replacing a bathroom outlet, troubleshooting an office light fixture/switch, and installing Ring doorbell transformer wiring. Not all of the work was even completed. The bathroom outlet replacement was never done, and although the Ring doorbell was connected to existing wiring, it still does not function properly and required further investigation. The job also required a disconnect/reconnect from Puget Sound Energy. Rock Electric charged me $890.63 including tax for this service, while the actual charge from Puget Sound Energy to Rock Electric was $595.95 including tax. When questioned about the difference, Rock Electric claimed that Puget Sound Energy rates "change daily," so they charge a set rate. This was never disclosed in the estimate. I requested a refund for the cost of the second technician who never actually worked onsite, as well as for the difference between what Rock Electric charged me for the disconnect/reconnect and what Puget Sound Energy actually charged them. Instead of addressing the concerns directly, Rock Electric responded with a mock invoice attempting to justify the charges and argue that using one technician supposedly would have cost even more than the two-technician rate. Their general manager Ben also left a voicemail trying to re-explain everything, but there is no reasonable explanation for charging $350/hour for two technicians while only providing one onsite, or for heavily marking up a third-party utility service they didn't even perform.

Brandon was very professional, honest, knowledgeable and understanding. Love my local businesses,…read morewould use him again for $90 service fee!

From the owner: BR Electrical Services is your trusted provider for comprehensive residential electrical services…read morein Washington state. Specializing in new construction, rewires, service changes, panel upgrades, troubleshooting, and generator installation, our licensed and bonded team ensures safety and professionalism on every project. Whether you're upgrading your home's electrical system or need immediate repairs, BR Electrical Services delivers quality and reliability. Contact us to make your home safe, efficient, and brightly lit today!

Best business in the entire Pacific Northwest! Quality work, Excellent customer service!!read more

I've had Sunset come out to my "new" house three times. Each time excellent service. The last time…read moreRon suggested something I'd never thought of. I love my new heated bathroom. It makes this island girl almost make it through these winters! Thank you Ron and the team. If I ever need more done I'm calling.

The only positive thing I can say is that they have a good after hours drop off process and were…read moreable to look at our RV generator earlier than our scheduled appointment. Other than that, run away from Cummins Sumner as fast as you can. Our RV is only 3 years old, and the generator stopped working recently despite just over 200 hours of use and regular maintenance. I thought taking it to Cummins was the best idea given they are the manufacturer and surely could be trusted with a quality repair at a reasonable price. I was wrong. I should have asked the cost to diagnose and since I dropped it after hours, assumed they would call and let me know the estimate. Instead, I get an e-mail that says the belt broke (a $37 part) but it would cost $2,500 to fix it. We pleaded with them to split the cost with us given the service history and age (feeling like faulty belt / COVID manufacturing issue) but they would not budge. So we said we'd pick it up and take it elsewhere. To our shock, before they would release it to us, we were told we owed them $580 for the diagnosis! We called our mechanic friend who said he could fix it, and he said the $580 was ridiculous as the belt fragments could be seen by simply opening the generator compartment. We felt totally ripped off. We strongly encourage people to avoid this business.

Couldn't start a generator unit in a recently acquired Sprinter van. They got me in really fast…read more The part that was amazing is typically a malfunctioning generator can cost over $500 just to diagnose the issue. They were able to clear some blocked air in the system and get everything up and running. They only charged me a fraction of what they could have given the work they did. Their honesty and helpfulness needs commending. Shout out to Ashley who was awesome to work with!!