Hello! I tried calling your business today and the phone seemed to be off the hook or not working?…read moreI need to cancel an appointment I made for 2 dachshunds on May 3 at 10 AM so that you can fill that spot with other business. If you need to reach me the last name is Cortese. Thank you.

The guy was VERY rude when I was trying to make an appt for 2 pets, who would be new for them…read more They had no appts for anytime soon, and were booked until the end of August, which was understandable. I was completely willing to go ahead and book for then, just so we could get in. Everything was going fine until he asked who had groomed them before.....then the conversation went downhill quickly! Would NOT let me make an appt, even as far out as August seemingly because of, get this, who our past groomer was!!! Said lots of customers from that shop had suddenly been calling to try and get in "now", when they left his business before for her cheaper price! (Makes me wonder about HIS price!) Not the case with us at all....never had used them before. He also said that the past groomer ruined dogs, implying that this was the reason people wanted to return to him! The truth IS, which I informed him of, was that the other groomer was injured and has to have surgery immediately. She has had to temporarily had to close her shop for that reason. (We NEVER had any issues with her grooming. The dogs looked great and they LOVED her. She babied them to death and always got us in, even in a pinch.) I thought it was VERY unprofessional for him to speak about her the way he did, and very rude to basically refuse us service because we had used her before??! You really had to HEAR it to understand the coldness of it. I will NEVER call back for an appointment there! Turned me completely off before I even had a chance to see how they do!

My furball had the best grooming experience in quite some time. He's a closeted shorted-haired…read moremutt. In other words, he'd prefer a close, clean cut like my hubby's shaved head over the long, thick coat that he was graced with in order to withstand cold weather. In other words, it's miserable. I recently had extensive health issues hit, and my pup had to miss his regular grooming appointment. (Groomer couldn't fit him in for another six weeks or so.) We tried to make it, but The Scrapinator was miserable. I messaged Alison desperate for an appointment. She checked the calendar the next day, and then got Scrappy in the day after that. From head to toe, not only is Scrap more comfortable and resting better, but there was no judgment whatsoever from Alison. Just a simple, "No worries." We have his next appointment for March 18, the day before his 13th birthday. Thank you, Alison. Scrappy is rockin' his new look! On an added note: After reading the comment below, I can't help but wonder how matted the pup was. Scrappy was pretty matted. Considering he's never outside other than on a leash, it still happened. Considering that Alison DID have to go to the skin with our pup, he wasn't scratched whatsoever and very little abrasion. Thank you again, Alison.

We can't thank Critter Cuts enough for their world class customer service. Wry accommodating…read more Our 9 month old puppy looks great. Thank you

The front desk staff is friendly and knowledgeable. They also have a variety of dog toys and food…read more I am not familiar with the staff in the back. They work on weekends -so you can dayboard weekends.

Central Bark is run by such a joyous and capable set of staff! I SO appreciate them keeping my dogs…read moresafe while I had movers in and out of the house! I will definitely use them again. They even had treats that I could buy to give the dogs at night to chew on. Smooth handoff, good communication, good computer system. I couldn't be happier!

Today I took my Charlie, a large Yorkie, in to see Cherie. He was matted and scruffy and hates to…read morebe groomed or even bathed. She kept him 4 hours so that he could be done in stages so as not to upset him. Cherie did an awesome job and Charlie looks amazing! He did not even seem stressed when I got there. Just happy! Cherie is patient and kind and it looks like she will be my groomer forever! She is amazing!

This is hands down the BEST groomer I have ever worked with. My 14 year old Lhasa Apso had a very…read morebad experience with another groomer and I have been struggling to get him properly groomed for a few years - I was having to sedate him at the Vet just for nail trims which became expensive and too risky given my dogs age. Moni was so kind and gentle with Arthur and let me be there to comfort him the entire time. He was wagging his tail and was so happy when he left. Her facility is clean and calm with no other dogs or animals in the grooming facility so it feels peaceful and comfortable. If you have a fearful or reactive dog because of a bad grooming experience or for whatever reason. I highly recommend this groomer. She is an expert and just an all around amazing and kind human. Thank you Moni!

Thanks Kata for giving me the tools and confidence in training my dog, Tucker. We enjoyed the…read moreclass and have made so much progress since attending. I know that with these new tools, it will pay off for years to come.

I had the pleasure of working with Kata a few years back when she lived in Massachusetts. What a…read morefantastic trainer. She helped me with my very stubborn Olde English Bulldogge puppy. Everything she taught me has stuck throughout the years and Pete is an amazing, obedient dog as a result. Kata was always friendly and available for questions. Regardless of the issue, she always seemed to have the best tips. Residents of Texas, you are lucky to have her!

Derek and his staff were more than accommodating with our 12 year old Great Pyrenees. She has…read moreosteoarthritis and has a difficult time standing for long periods of time and requires multiple rest periods.We so appreciate their willingness to work with a 100 pound elderly dog. She looks like her magnificent self again.

Our mini golden doodle got a lovely thorough grooming at The Refined Pet with Laura today. Zelda…read morehad not been well kept and had some mats, for sure. Now she looks beautiful again. Laura was great with her and very accommodating with me.

When this place was over by the boat shop, I overlooked the rotting floors and the noise level…read more But when her assistant choked my rescue dog till his tongue turned blue, saying in a creepy voice "not for long, not for long", my ability to use this place was over. No thank you.