Industry electric showed up on time and did good work. We had a quoted price for installing 1…read morepre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". Industry electric showed up on time and did good work. We had a quoted price for installing 1 pre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". The workers did a great job, and were very polite. However I can't suggest anyone use Industry Electric because of the shady pricing and business practices. If Jeff would've informed me of the pricing details in advanced we would've had an entirely different convo **edit after the owners comments: your guys asked if I wanted to have the fixture moved, didn't say it would increase the price or how difficult it would be to do. While we are on the topic, there are now 2 holes in my ceiling from the fixture being moved. When I asked the workers about them they stated I should have someone else come and fix the holes. I guess your company only makes holes, and can't fix them. A reputable cmpny would've established a price prior to the work being done. You intentionally increase the perceived difficulty of the work w/o specifically stating it will increase the price. I am the customer, you are the provider, the provider is responsible for keeping me informed of price increase. I wasn't going to be critical of the work, but since you replied with lies, let's just have at it. -In regards to the glue removed from my ceiling, that's a lie, it's still there see picture below. Removing the medallion took them 20 seconds, i watched them pull it down. - In regards to the boxes being missing or broken, how is a customer, who has no electrical experience supposed to know that? Any other provider would've said, hey Ryan this box is broken, I'm going to fix it but it's going to cost X amount of dollars. Oh and you are going to have to hire someone else to fix the ceiling since we don't do that. Your guys arrived to my house then called you and told you the extent of the work. You called me, and told me the only extra price would've been $75/ hr for dressing the chandelier that had the crystals. I specifically asked you if the hrly was only for the dressing of the 1 chandelier and you confirmed it was. If you would've been upfront, I would've understood the extent of the work, We could've agreed to the new price, YOU could've performed the work as stated, and I would've happily paid for the service provided. -in rgrds to $: if you are charging me $450 for the fixtures, then that surely would've included the drive time and from the shop and some of the time that you worked? Nope guess not. that should put us at 4 hours of billable time per man. $600. $1050 total. It's not about the $, it's the way it was handled. It's not my fault that you underquoted a project and lost a team of workers for a day. That's on you!You are the 1sr cmpny I have come across that operated with surprise pricing at the end. Lastly, tell your employees to show up at the job site wearing masks. I shouldn't need to tell them to put a mask on, and I shouldn't have to have them talking to me all day without one on. It's literally the law.

Jeff updated my electrical at my home, he provided me with a honest quote and did not exceed the…read moreestimate. The was job was clean and pass inspections with no issues.

When it's summer and your A/C stops working, there are some things you can try yourself to fix it…read more But, this is the first time I've ever had a merchant try to help me over the phone for free. He first asked, "Are you pretty handy?" I said I was. So, at 5:30 on a Sunday evening, he walked me through a few things that might have helped. He told me that he likes helping people over the phone if he can. Wow. It turned out that expert help was needed, and he was there the next day. He got the system working, temporarily, then came back the next day to put a control module in. It wasn't cheap, because of the control module, but the price was reasonable. Before he left, he asked if I cleaned off the AC unit outside. I told him I did it last year, but apparently I didn't do a good job. You can spend a lot of money with electrical bills if you're not careful about cleaning the fins. That alone made his visit worth it. And, I found out why he lists 24 hour availability. Calls go directly to his phone, and he always picks up. If you are in need of air conditioning repair, make your first call to Jim.

Requested an appointment or a quote/estimate via the Yelp portal. Confirmation was sent over…read morepresumably from the owner about my consultation for exterior lighting. The owner was able to DM me to confirm the appointment and has my number but for some reason ghosted us. They never called, texted, emailed or smoke signaled that they were not coming. We rearranged our morning to accommodate since we both work from home. If you are looking for a business that values their customers go elsewhere and find someone who actually shows for consultations. Or calls.

Top notch! We needed a new system: furnace, a/c, air filter system, and humidifier. Charter was…read morereasonably priced. They came out fast for both the quote and the installation. They cleaned up after themselves. They respected our home. The owner even went the extra mile to make sure to get me the air filter I needed. Highly recommend.

They do good work and are fair. Definitely will call them again. The service tech correctly…read morediagnosed the issue and the job was done correctly the first time.

First rate! Informative, great work, friendly, and detailed! They installed some light fixtures and…read morea ceiling fan.

The team at Executive Electric is second to none! Honestly the very best timely and thorough…read moreservice and follow up. The EV charger installation was like waving a magic wand -- took almost no time at all and was the most affordable quote by far. Highly recommend!!!

I requested a free quote from this company. While the quote is free, there is a service fee…read more Perhaps the techs work on commission? Either way, communication could've been more clear and kind. We're all trying to get by. Further they only have one review from two years ago, so this conversation coupled with the review tells me a lot of what I need to know about the business.

Call anytime 365/24/7! most reliable company to get the job done anywhere in the state of Michigan…read more Licensed & Insured Contractor Brian and Paul are the best !

Highly recommend! Over the past several years, with each…read moretime we have moved, Complete Comfort Heating and Cooling has assisted us with new furnaces, air conditioners and even help to keep a few chugging along in our rental homes. We have recommended them to several friends and family with the confidence they too would be completely satisfied. We have always found them to be reasonably priced, knowledgeable and prompt.

This company was recommended to me by a friend. They have great customer service, very pleasant to…read moredeal with. Daniel, the technician, called when he was on his way to my house and explained everything he was doing. He also cleaned up after he was finished with the job. I was very impressed by this company and their service. I would highly recommend them! Ima C.

We called for service late Tuesday night and by Wednesday at 11:00 Vince was out servicing our AC…read more Great to work with. Will be using them in the future and recommending to others.

Really fast response when I requested a quote. Also was communicative and on time for the…read moreappointment. Most importantly, he fixed the job and did not try to sell me more than I needed either.

Tom at Anchor Bay Mechanical is honest, capable, prompt and professional. We had another company…read moreprovide an estimate (at a $69 charge) that was going to take days to come and complete. Tom came to service our HVAC the next day well prepared with the proper parts based on our thorough phone description at about a third of the lowest estimate from the first company. Search no further and go with someone you can trust.