Excellent customer service, great timing and overall good business a/c back working !read more

This is not to be confused with Comfort ZONE, which is also in Royal Oak - this is Comfort ZONES…read moreHeating & Air Conditioning. I made a Yelp page for them since the other business already has an established Yelp page. Last Tuesday, I noticed my hot water heater making odd noises, after I took a bath that night. I went to look and sure enough, there was about a half-inch of water on the floor. Last year I experienced a massive house flood, so I definitely didn't want that to happen again. I have an Appliance Plan with Consumers Energy so I called them, and they outsourced it to Comfort Zone. Comfort Zone showed up at my house the next morning, diagnosed the problem (water landing on top of the flame, apparently), and were able to install a new water heater the same day, which was great. The cost was $1470, which sounds like a lot but Lowe's was quoting me $1650+ that same day, too. The reason for the three stars is that they aren't great at answering the phone. The next day after the water heater installation, one of my sinks was operating at about 60-70% of its former water stream, so they said they'd send someone down to look at it (this was Thursday). By 4-5pm Thursday I hadn't heard back from them and no one had shown up, I left them a voicemail to say Friday would be fine. I called again Friday morning and got voicemail again; I said that 3:30pm would be the latest I could have someone over on Friday. Sure enough, at like 3:25pm one of the techs, Cory, did show up, and was able to fix the problem ... but there was no communication from either him or Denise, the receptionist (and possibly owner?), about this. That being said, I'd still use them again because they were able to quickly diagnose the problem + install a new water heater on the same day, so I didn't have to stay somewhere else overnight, since I had to turn off the water to my entire house.

I requested a free quote from this company. While the quote is free, there is a service fee…read more Perhaps the techs work on commission? Either way, communication could've been more clear and kind. We're all trying to get by. Further they only have one review from two years ago, so this conversation coupled with the review tells me a lot of what I need to know about the business.

Call anytime 365/24/7! most reliable company to get the job done anywhere in the state of Michigan…read more Licensed & Insured Contractor Brian and Paul are the best !

I was extremely happy with my experience with C&C! My hot water wasn't working, which is definitely…read moreinconvenient, and they were great with getting me on the schedule quickly! I also love their text feature where they send you a picture of the technician coming to your house and call you to let you know when they're on their way. Wonderful customer service!! Kevin was the technician who serviced my hot water heater and went above and beyond to help me. He was friendly and thorough with his work and also explained the diagnostics in simpler terms (for people like me who know nothing about this stuff LOL). He even helped me clean my filter that was dirty and left me some extra tape. I highly recommend this company and will use them again for any HVAC needs!

This company's call center will definitely give you a hard time when requesting a certain…read moretechnician. They have qualified technicians and not qualified technicians. Im getting tired of this company and trying to be loyal but they are not loyal to there customers. I'm might be leaving this company and having another company service my HVAC.

thank you so much for the great service and quality of work!…read more so neat, cleaned up well after installing our hot water Heater support local business n get fabulous service, high quality product at a very reasonable price!

I used the new messaging feature on Yelp to inquire about a home humidifier installation. Ryan, the…read moreowner of Stier responded within five minutes with a quote. His quote was better than the other two places that gave me prices over the phone or via message. He came yesterday, spent an hour and a half installing it, gave me the full run down of what he did and what I need to do to work and maintain it and was gone. I got to chat with him for a little bit and he seems like a really good guy. He's out there living the American dream, trying to build a family business from the ground up. I'd say he's well on his way. Odds I use Stier again if I need something related to heating or cooling: 100%

Requested service for a family member and they were out within the hour. Work was completed within…read more1.5 hours of my initial call, and that being after 10pm. Very grateful for small businesses who come through for families. Thanks again!!

It's not easy to find an honest/fair anything nowadays but Charest checks all the boxes. Of course…read moreprice is always important but even more so is the honesty and knowledge of the techs doing the work. Chris replaced my furnace blower motor for a reasonable price; explained to me (and showed me) what was malfunctioning and performed the work in a timely manner. I definitely got the sense that he genuinely cared and it wasn't just about the money. For me that's pretty huge so yes, I highly recommend Charest.

Amazing, above & beyond service. Start to finish. Have even recommended to my family, has changed…read moreboth my fathers, & my little brothers furnace & AC. He made a special arrangement to help me out of a miserable situation, of which I will shortly say, my Air went out on possibly the hottest day of the year. I was out of town, & my kids were house sitting. What he did, & continues to do(yearly maintenance) has solidified not only a lifetime customer, but I have referred to well over 10 people that I've seen asking for recommendation, or have asked me personally having heard my story. Where my home sits, is not an ideal for even an hour without air during summer. There is no shade to subside. He not only brought a cooling unit for a room for my children to sit in while he worked, he also ordered them a pizza & drinks. Unreal. This was Jason, the owner. I would recommend Astro again, & again. And am not only beyond satisfied with the job they did, but from my precious house experience of having to change my unit there as well, I am well aware of the units, & their ratings. Prior to choosing Astro, I not only was calling other options price shopping, my mother in law was as well. They came in about 20% less then anyone close, & I have the best unit on the market. Thank you again guys for your help, professionalism, & again, going way above & beyond our expectations. Sincerely, Robert Alvarez St Louis, MO

From the owner: Boiler, Furnace, Heating and Air Conditioning repair and service. Proudly repairing furnaces and…read moreboilers systems in the Macomb County area. Whether you need a furnace repair, new ignitor, new blower, circut board or a new furnace or central air system, Astro Heating and Cooling is here to help you. We work on all makes and models such as Goodman, Lennox, York, Bryant, Comfort Maker just to name a few. We wish to help with all of your furnace, boiler and air conditioning needs. Utica, Fraser, St. Clair, Warren, Romeo, Washington, Chesterfield, Harrison Twp., Sterling Heights, and surrounding areas. No heat? Call Astro Heating & Cooling today.

I called Always Quality to come out to my rental property in Sterling Heights for a furnace repair…read more They were quick, professional, and had fair pricing. They will definitely be my go to HVAC company for future repairs!

great people. personal. helpful timely Aaron and Anthony were very friendly and professional, I…read morehighly recommend using Always Quality Heating

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Great company!! Installed my furnace and ac and did a fantastic job, definitely would recommend…read morethem to my friends and family!!

I am even more angry that you guys ripped us off for $150 for essentially doing nothing. . . less…read morethan 10 minutes & no work. I had another company come this morning, & my system now works. The 1st comment made was my system was not wired properly. . . that would be Finzel's responsibility. 2nd, your system needs 6 wires to run properly. 3rd - they ran an 8 wire line & connected 6. . . properly, I now have constant cool air. PS - IF you had any honor whatsoever, I'd get the $150 back just for the fact that the initial work was incorrect. Yet, I will not hold my breath. What I will do is leave a terrible review. Have a nice day.

Chris was amazing when we needed our furnace. He reassured me everything would be ok as I was…read moreextremely distraught due to the stressful situation. He was here within 30 minutes of the phone call & did a same day install to ensure we weren't in the cold for too long.

When it comes to heating and cooling this is the guy to call around the metro Detroit area Very…read moreprofessional. Called him in the beginning of the summer season, to see if he can replace my ac unit and furnace, within two days he had a few u it's priced out to choose from. Mind you I had already gotten two other quotes all within 10k, he beat the competitors out the water and within calling him to having it placed in my house up and running 5 days. And he installed both units with a 9 hour day by himself. That's how efficient he is when you have 40 plus years in the trade. Overall. Very professional honest man, your true blue collar worker. Best price and great work. 11/10 Ohhh and I went with the carrier units