They have done work for me a couple of times and the work was great and affordable, but I never…read moreposted a review. Today I ran out of gas and one of the employees stoped in the work van helped me get my car off the road fairly quickly and I was completely thankful. When people care enough to help they care enough to make sure your service is done honestly. Highly recommend.

I had Scott out for one issue and he fixed it with excellent work ethic and personality. A few…read moredays later I noticed a totally different issue and Kevin came out and took care the issues. He is amazing!!! There was a lot of time spent on these problems but now I have awesome water pressure and amazing hot water! Hasn't been this good in many years!!!! Both Scott and Kevin showed me the corded pipes and all of the items them had to replace. The price was exceptionally reasonable.

My wife and I had our furnace go out and a pipe burst recently. LPS was recommended to us and…read morethey've been fantastic, reliable and dependable. They were very responsive and thorough from the moment we called. They identified that the issue fairly quickly and were straightforward and clear on the best approach tot take to fix the issue.

We had water backing up into our drains and initially had a different company come out but after…read morespending hundreds of dollars they recommended a hydro jetting process which would have been another $1800. We contacted LPS and they came out and fixed the problem that the first company could have done but were too lazy. Would highly recommend as they are honest and thorough at a reasonable price and they also clean up after they are finished which the other company did not do. Very satisfied and would use again and refer to all of my family and friends!

Got a new water heater and install. They do a really good job and pricing seems on point. They were…read morevery fast and responsive. The guy who came to quote and do the work seemed very knowledgeable.

Hot water heater went out at 8:00 p.m. Wednesday and this company had the new one installed by…read more11:00 a.m. Thursday! Ivan was my install technician and delivered a professional experience start to finish explaining what he was going to do and cleaning up after. Even though he replaced three valves upstream of the heater, they kept to their quoted price which was very competitive. I chose this company based on reviews and neighbor recommendations and I'm not disappointed.

Had our furnace tuned up. Sam B. did an amazing job. Answered all my questions, let me know what…read morewas being fixed...had a gasket that needed replacing and advised of what to keep an eye on. Highly recommend this company.

Updated down to one star. Three days later, they call to "confirm my appointment" I said I don't…read morehave an appointment. When I called back to confirm the cancellation, the person on the other end chose to blame her AI system, then the call service... not an apology, not trying to rectify it... just a 3 day late appointment and an attitude. 2 stars because people on the phone were very nice... but it would have been great if they kept an appointment or their word on the phone in 85 degree weather. For reference, here is my experience: - booked appointment last night due to the emergency nature, agreed to pay additional cost for a service call - right after, I received a confirmation email - considering how everyone else in this business seems to see appointments as suggestions, I decided to call in and confirm just to be sure at noon (apt from noon to 4). - person on the phone who was great told me that he saw the appointment but there wasn't anyone assigned to it. He said he couldnt do much but he would call dispatch urgently and then get right back to me. - an hour later (25% of the appointment window), I hadent heard back so I called back again. - the weekend scheduler (who was very nice) was unable to see anything or transfer me to anyone else. So on a long weekend, 85 degree weather, air conditioning out and set an appointment with $170 weekend service charge (give or take) scheduled, we didnt call anyone else assuming that this company kept its appointments. Happy Labor Day to you too!!!!!!!!

I had big issue With a google nest thermostat not working . So I was out of cool air for a few…read moredays . When I called to get a person to come out " thank you David " he got my old nest back on and working so now my home is cool . I'm glad they could come out and I didn't have to wait long at all Cost was very affordable for me for services rendered . If I need any future help with my heating and cooling needs I'll definitely give Tony's a call .

$300 for a weekend visit to check out our furnace that completely quit on us. Needed a new part…read morethat we were told the tech would check on and get back to us. Well, he never got back to us, and when we called him, we were told he would check and get back to us. Never happened. Called the main office this morning, only to learn the part was not available and had to be ordered and wouldn't be in until tomorrow. The most horrible customer service I've ever experienced. But hey, they got $300.00 for basically NOTHING.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

There should a be a 6th star! The owner Chris was very responsive to my questions. His…read morecommunication, level of detail is very genuine. His company, A & C offered a competitive quote...they were not the lowest price, but as it stands, that is only part of my decision when deciding to secure service. I considered the reviews on Yelp, Google, Facebook, etc. and I sought advice from my community. My conversation with Chris sold me, and my gut said, A & C was the right decision. I received a text message letting me know when his crew was dispatched to us and gave us the progress on the repair. His crew, Chris and Mckinley were courteous, explained what they would be doing, were quick to install my 4 inch chimney liner and cleaned up afterward. When they were finished, they showed me the completed work and answered any questions I had. Good men all! Today, I received a follow-up this morning to see how the install went for me...a great touch. A & C has secured our future business!

I'm writing this review so no one can call this company, bad experience ever. My furnace wasn't…read moreblowing no air at all making noises , they send this guy did not know what he was doing telling me I need a new furnace. He was just doing the talking instead of doing the work. called a different company telling me I need a new blower. Changed it and my furnace is working perfect. I have Consumer Energy program, but I ended up paying extra because somebody didn't know what they were doing. not professional at all. keep telling the guy my furnace is not blowing this is not normal. Ohhh its fine this is normal ‍‍ i called the owner telling me i I should've called for second opinion , which is so stupid because u send the professional why would I call you again to send me another not experience guy for a second opinion , called the other company right away they said its the blower omg do yourself a favor and don't call A&C

Lucas arrived on time. Did the drain clear and was very attentive to details. I really appreciate…read morethe customer support and appreciate the cleaning Lucas performed.

I contacted waterworks plumbing yesterday. They came to my home earlier than discussed…read more Bryan masterfully repaired the broken flange (my assumption was I needed a simple toilet install). He used ingenuity & Gr8 craftsmanship to fixe the flange & then installed the toilet. My bathroom has been enhanced!

Excellent customer service, great timing and overall good business a/c back working !read more

This is not to be confused with Comfort ZONE, which is also in Royal Oak - this is Comfort ZONES…read moreHeating & Air Conditioning. I made a Yelp page for them since the other business already has an established Yelp page. Last Tuesday, I noticed my hot water heater making odd noises, after I took a bath that night. I went to look and sure enough, there was about a half-inch of water on the floor. Last year I experienced a massive house flood, so I definitely didn't want that to happen again. I have an Appliance Plan with Consumers Energy so I called them, and they outsourced it to Comfort Zone. Comfort Zone showed up at my house the next morning, diagnosed the problem (water landing on top of the flame, apparently), and were able to install a new water heater the same day, which was great. The cost was $1470, which sounds like a lot but Lowe's was quoting me $1650+ that same day, too. The reason for the three stars is that they aren't great at answering the phone. The next day after the water heater installation, one of my sinks was operating at about 60-70% of its former water stream, so they said they'd send someone down to look at it (this was Thursday). By 4-5pm Thursday I hadn't heard back from them and no one had shown up, I left them a voicemail to say Friday would be fine. I called again Friday morning and got voicemail again; I said that 3:30pm would be the latest I could have someone over on Friday. Sure enough, at like 3:25pm one of the techs, Cory, did show up, and was able to fix the problem ... but there was no communication from either him or Denise, the receptionist (and possibly owner?), about this. That being said, I'd still use them again because they were able to quickly diagnose the problem + install a new water heater on the same day, so I didn't have to stay somewhere else overnight, since I had to turn off the water to my entire house.