This is a reply to Kelly A. Johnny auto has been in business for years. With a great reputation…read more I ask a police officer years ago who the best mechanic in the area. He send me to Johnny. Some shops won't let you hang around because of insurance reasons. And the shop only got enough room for the mechanic to do there work. Customers will be in the way. Even outside the Bay Area. As you should already know the shop is kinda small. As for the parts back. There are some parts you can not simply get back because of warranty parts retention polices. That require the parts used to be send back to the manufacturer for inspection. Other parts have a core charge and those parts can be rejuvenated to keep part prices low. But why would the mechanic want to deal with a customer that already show has attitude? Or maybe there was miscommunication. You did make me smile saying shady mechanic. When Johnny Auto Service has been vote number 1 of score 9.5. On google top 10 best mechanic in Douglasville. In fact I got my truck at Johnny now. With a emission problem. When I am ready to pick truck up. Like you stated he is cheap in price. Know I will save some money. But also know I got good service

best service I've ever had this man worked on my car before I went on vacation unfortunately it…read morebroke down had nothing to do with the service he gave me called him helped me and my family out when he really didn't have to that says a lot about customer service that's why I've been with him and his dad ever since

Honest & fast !! We broke down on a road trip & stopped by KP Automotive after multiple locals…read morerecommended them. They were transparent about all charges and had us back on the road the next morning. HIGHLY RECOMMEND

I went by this shop and gave them a list for a quote on a LS swap never got it. Call back they said…read morethey would send it. Never got it. Straight BS.

If you have engine trouble they don't get into that, but oil changes, tune ups and such I highly…read morerecommend

Russell and the team at Terrell Bros were very helpful repairing our son's car. Reliable and…read moretrustworthy are two words I would use to describe our recent experience. We will return in the future for routine maintenance and unexpected break downs.

This place is amazing. The staff are super friendly and make you feel like they are really making…read moresure you get the best deal. I had my truck worked on here and was amazed at the quality of the service and how reasonable the prices were. Now I'm having my wife's Corvette restoration done here. If you need anything from oil changes to engine repair, this the place to go Brooke and Charles as well as their staff are wonderful people.

Our car broke down as we were traveling. It was late in the day, and difficult to find the part we…read moreneeded. The staff worked hard, calling parts suppliers in the area, but couldn't get the part we needed until the next morning. They helped us locate a hotel, made sure we got there safely and picked us up the next day when our car was ready. They truly treated us like family and made what was a difficult situation not nearly as bad as it could have been. I highly recommend this mechanic!

I've never written a review about an auto repair shop but this experience was exceptional so I had…read moreto share. My 2009 Honda Civic suddenly popped a Check Engine light and wouldn't shift out of 3rd gear. I thought "oh great, new transmission time and probably a couple grand". Which in reality probably means a new car because this car isn't even worth a couple grand. So I run my car to our normal repair shop but they said they weren't able to work on transmissions. After calling two other shops who said they couldn't get me in for another few days, I came across Abercrombie. Gave them a call on a Friday, mid-morning, and was told, "Bring it right in, we'll have it done today". So I bring the car in and I spoke to Russell, a very friendly guy, who gave me good news, that it likely wasn't the transmission itself but a clutch pressure switch. Russell also gave me an estimate of the repair cost and assured me they'd have it done today. A few hours later, I receive a call from Russell, telling me they were unable to order the part because the Honda delivery drivers were out on their routes already. So, the shop owner drove his own vehicle over to the Honda dealership to get the part to make sure they'd have my car done when they promised. Now THAT is going above and beyond, wow. I came and got the car and it's all fixed up and working. And the price was exactly what Russell had quoted me when I first called in. This is truly exceptional service, the way business ought to be done. I'm really grateful to Abercrombie for getting us back on the road and being so polite and professional. With that one experience, they've made me a customer for life and I will highly recommend them to anyone who needs transmission work.

Abercrombie transmission is a great little transmission company to rebuild your transmission I have…read morea car warranty they went through it and help me get through it I would definitely recommend this company to anyone

I have taken multiple vehicles to this establishment over the past few years and will continue to…read moredo so. Sanford and his team are the absolute BEST! Very reliable, honest, knowledgeable, accommodating and thorough! They do excellent work at affordable and reasonable prices. They care about their customers and take pride in their work. The next time your vehicle needs to be serviced, take it to Accelerate. I promise you will not be disappointed! Keep up the GREAT work, Accelerate Automotive!

My car needed a thermastat, it was not running hot,after they worked on my car it never ran…read moreright,and the radiator and head gasket suddenly blew... they left me with an inoperable car,and denied that it was their doing.

Went to get one new tire because of it being slashed on the sidewall went ahead and added rotation…read moreand alignment left something wasn't right they literally rotated my tires putting on the front a tire that you could see the wire like thats unacceptable being a tire place instead of telling they just let me drive away like that

Thanks to the manager at the Dallas location off Hwy 61 for the explanation pertaining to the tire…read morewarranty. I appreciate you reaching out to us. Tishia and Stanley Pough

I sent a message to 24K Shine inquiring about services via Yelp, and within hours our two cars were…read moresparkling clean. They did a great job and the prices were fair. Highly recommend!