Visited the post office today to pay 8 bags of 5p coins into my account, all bagged correctly. I…read morequeued for around 10 minutes to be served to be told by the lady working there that I couldn't pay it in as she had "already done her coins". This was at 5pm. Not a very good service for those who work and wish to use the post office after work. Fair enough if that is their policy, but maybe have a notice up letting people know so they don't queue unnecessarily.

One of two Post Offices in Bolton town centre, this location on Oxford Street is the better…read morelocation, which is larger than the other nearby branch behind Morrisons and Bolton Interchange. There are multiple Post Office counters and a small newsagents section selling slightly overpriced drinks. The services offered by this branch are typical to what you'd expect to find in a Post Office, the opening hours are OK, it would be nice to see Sunday openings with the opening hours being the pretty generic 9 am to 5:30 pm, closing half an hour earlier on Saturday's. 3* - Pretty much an average Post Office, there were no self-serve postage machines which I do prefer as it often saves time waiting, there could easily be room to add them in the future and I hope they do.

Does what it says on the tin really doesn't it?…read more I'll be fair, it's a well set up office and each postcode has it's own spot when you come to pick up a package. I have quite a lot of stuff sent over from the US and it often means I have to pay some sort of customs charge and have to pick it up from the delivery office, so I'm here a fair bit, but the longest I've had to wait is no more than 2/3 minutes - which I can imagine wouldn't be the case for some busier towns/cities. Not much else to say other than a well organised and ran place.

i use this post office almost every day and the staff are so friendly and always have a laugh with…read moreyou. offers a mini-mart too where you can pick up the basic shopping items

The Post Office... whether it is here or in the U.S. it always seems to be very busy and it really…read moreis never a quick stop. The set up of this one however, seemed to make waiting not so bad. Forget the queue, take a number and have a seat on the red sofas. I did notice that there were a couple of people who were confused by this and tried to queue up only for the staff to inform them that they needed a number. Of course, it got a bit more interesting when they were trying to direct the customers to the computer to get a number from behind the counter. As usual there are currency and passport services available. When you get a number from the computer, you do need to specify what service you are in need of so you can be allocated the correct number. After I had taken a number and plopped myself onto a red sofa, I noticed to the right of the door are self-service kiosks which you do not need a number for. They were quite busy as well with one staff member helping out if there are any problems. Typically I use self-service kiosks in the U.S., but since they were just as busy as the staffed desks and I wasn't entirely sure what post service I needed, I chose to continue waiting. They have packaging supplies for sale as well as some travel items (baggage tags, plug adapters, etc.). I also noticed that the ATM was inside next to the self-service kiosk, but was out of order on the day that I was there. The lady that helped me was very friendly and explained the different options of services available to me so I could make a decision about what I wanted. As I was being helped, they were trying to get more staff at the desks to speed up service. Kind of wish they would implement the number system in more post offices!

Good morning, Very good employees-correct,helpful and…read moreintimate.I'm always with respect in it Post Office. Look nice weekend and Blessed day for you employees. Daiva.

Absolutely fantastic service all the time from this family run post office…read more Parking is generally okay, and has good safe crossings and a ramp for the elderly and disabled. Very thoughtful and professional. A credit to the people of Horwich!!

An excellent Post Office -- I have absolutely no hesitation in recommending it. Due to work I've…read morehad to drop off several pre-paid Special Delivery packages at various Post Offices around Bolton and I can honestly say that the staff here are the friendliest and most welcoming of any I've been to. It's also one of the easiest for parking -- if you can't park on the little lay-by by the Post Office itself, turn quick right before the Beehive roundabout and you'll be able to find somewhere that doesn't annoy the neighbours. In short, the owners do a great job here and deserve our support.

Dreadful service. Parcel posted Friday 2nd August, 24 hr tracked, still there Tuesday 6th August…read more11.30 p.m.. My customer who needs his items is furious, not my fault due to delays at Manchester MC. That doesn't help the customer who is now demanding replacement goods. Royal Mail, you are screwing up my business and you don't care.

like many say, parcels are stuck there. Royal Mail on Twitter are useless, just keep saying 2-3days…read moreis aim not guarantee. What a stupid claim for service that is named Tracked48.