this is the worst customer experience I have ever had with any business…read more I had to purchase a new phone and it took over three hours and it still was not completed so I had to come back the next day. They seem to not want to communicate with you and walk away and don't even tell you they're walking away to check on something. There are some deals going on now and I asked about what they were and my representative didn't even respond. I've been with Verizon for 40 years and I think I'm switching bad at the local

Tolbert was extremely professional, courteous, knowledgeable and went way above and beyond to…read moreassist us. Transferring a phone is not an easy nor is it a quick process. Tolbert's willingness to provide a positive attitude and experience to my 11 year old daughter and it can never be expressed in words, THANK YOU!!

I gotta give these guys they're due. I came here trying to get a self activating kit, and as I was…read moreone of the first customers in line, I was seen immediately. Staff were excellent, getting the information they needed from me getting my equipment, and telling me what to do or who to call before sending me on my way. Guys, the entire process of setting up an account to walking out the door was less than 15 minutes! Unreal!!! The interior of the Xfinity store is really pretty. Technology from phones, to tablets to large flat screens line all the walls and rest on floor displays. People shopped, people opened accounts, people complained about bills, but for me it was an enjoyable experience. All cable sucks, and my parents have xfinity....it sucks. But so far the service here in augusta has yet to fail me. I know, give it time, but this review is being written shortly after setting things up (which also was an easy process) This store is located in a strip with shared parking. There really isn't an excuse for not finding parking here. It also helped that the apt I have is giving tenants free xfinity bundled into the rent, so free cable and WiFi is hard to beat when you combine it with great customer service. I'm not saying you should come here. I'm just saying that I came here and walked away happy, and I hope you do too!

Worst customer service experience so far this year. Nothing but lies and can't perform even the…read moremost basic tasks. Online will lie to you supervisors are rude and will waste your time so you will hopefully give up and hang up

I was promised internet service for $75/month using my own modem and router, which I made clear…read morefrom the beginning. Despite that, WOW! sent me their equipment anyway and started charging me for it. On top of that, they added a $5 "Service Protection Plan" I never agreed to or was even told about -- and then charged me an additional $10 self-activation fee even though I installed everything myself. When I called to fix the charges, I had to repeatedly tell them to remove things I never asked for. The bill came out to $95, not the $75 I agreed to, and nothing was properly explained upfront. This feels deceptive and dishonest. Be careful -- WOW! adds extra fees without clear consent and makes it difficult to get straightforward service. I do not recommend them to anyone.

I have been a WOW customer for about 10 years, yes early on I had many issues and was considering…read moreanother services. Within the last 2 years their service has improved with only slight interruptions.

Clay was more than professional and helpful with giving me the information needed to make an…read moreinformed decision.

From the owner: South Carolina's Telecom Solutions Provider. As a Independent Telecom Agency We Partner with Over…read more50 Carriers/Providers to Find our Clients the Best Solutions. Whether You are Looking For Dedicated Fiber Internet, Broadband, PRI/SIP Trunks, or VoIP Solutions we can help you pick the best solution.

The only service associated with COMCAST is in the name service center. They are sorry at best…read more They can't seem to fix anything. Their system in Augusta , GA is very poor. Service is out more than it is on. No one at the local office will answer a telephone and they sure won't return a call. The local service center management is full of excuses and short on service. The only thing that seems to work with this rotten company is the auto pay system. Do yourself a great big favor and avoid these fools.

I had to give 1 star which is a stretch. I am on the phone with them still after 2.5 hours with no…read moreresolution. I have going through trouble shooting and resets 3 times so far and for last 20 minutes they are trying to schedule a technician. Tried to escalate and no response from the agents supervisor. It is not the agents fault. By the way, originally it was thought I had a bad tv box so I went to the store (excellent service) and got home and still does not work, so I called.

Staffed by Local experts who protect regional organizations. They offer a full suite of security…read moremonitoring, SOC outsourcing, Incident Response, Forensic and Audit/ Assessment Services. Without question, the most thorough provider in the region.

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

They could not have worse wi-fi service. I lose internet every single Saturday afternoon. Every…read moresingle weekend! They do not offer microfiber in my area, yet they knocked on my door 2 years ago full of promises they have never delivered. They simple do not have the bandwidth to supply their customers, nor the modern technology to be competitive with their peers. Customer service is just waiting hours for useless overseas callbacks with the ingenious idea of restarting your router. Do this every few hours and sometimes you'll get internet for 20 minutes. Maybe they should stick to phones, this w-fi thing is way beyond them. Thank goodness I don't use their cell service. What is it two cups with a string?

Aside from the garbage internet air that never worked. They talked me into using them as a cell…read moreprovider. they said bundling was lower they said. My cell phone bill alone went from the 50 dollars I was paying with metro to 90 a month for one cell phone. these people are insane. They said oh it'll be 54 a month, I thought no big difference, let's see. my first months bill..120. They don't tell you about all the extra fees they add later. These people are a bunch of con men. They might as well be selling penny stocks screwing over average people.

I highly recommend using Expert Installations! Fantastic customer service! It's so much better to…read moredeal with a real person instead of a large corporation!

From the owner: Expert Installations LLC is quickly becoming the #1 DIRECTV Dealer in the CSRA! Our mission is to…read moremake sure every customer we deal with knows just how important they really are. They are not just a number to us, and we want them to feel like they are not only a valued customer, but also a friend. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).