DR Castro pushes dental work that you may not be prepared to pay for. Also check with your…read moreinsurance yourself before getting work done. You can't trust the office to give the correct quote. you may be hit with a large bill after the procedure.

My wife cracked a front tooth. Having over time become disenchanted with our previous dentist, she…read morereached out to our neighbors and one recommended this practice. She contacted them in the morning, and they were able to schedule her for an appointment for the same day! When we arrived, we were greeted outside by a very pleasant young lady who gathered the necessary information. After a few minutes, she was texted that she could enter. After a very brief wait, she was greeted by Dr. Davidson, who completed all of the necessary work. My wife said she was very pleasant, was obviously committed to the details, such as tooth color and look, and completed the work. The finished product looked like nothing had ever happened! Kuddos to a very professional and friendly environment for a job well done! I'm pretty certain that they have gained a new family of patients as a result!

Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

I doesn't know about the feelings and the thoughts of other patients, but Aspen Dental staff was…read morevery professional, polite, they care about the patients feelings and they will do any and everything in their power to make you feel comfortable. If you are nervous they will sit there and talk to you along with the doctors who are working your case. I will recommend Aspen Dental to everyone that I know and put out "shouts" for the excellent service that I received. Very very professional, courteous, very knowledgeable and sweet. I will add photos when I receive my new set of dentures.

I've become increasingly frustrated with the scheduling at this office. My appointments have been…read morerescheduled multiple times, often with only a day or a week's notice. On other occasions, I've received calls asking if I can drop everything and come in immediately because an opening became available. It seems that management or staffing may have changed, as I don't recall experiencing these issues in the past. I returned to this location after purchasing a home in the area, and I was previously very satisfied with the care and scheduling at the Mechanicsville location. The constant rescheduling has become inconvenient enough that I'm considering contacting my dental insurance provider to explore other options. The receptionist has always been kind, patient, and professional, and I understand these scheduling issues are likely beyond her control. I can only imagine how difficult it must be for her to handle so many rescheduling calls from frustrated patients. I hope the office can improve its scheduling process, as it would make a significant difference in the overall patient experience.

I had my first appointment with Dr. Ward. I was extremely pleased with the friendly atmosphere of…read morethe office. Dr. Ward did a complete exam and went over everything with me. My dentist had recently retired and I was worried about finding a new dentist. Dr. Ward made me feel very comfortable. I am very glad I found this outfit. I highly recommend.

These folks make a dental visit pleasant. The staff is friendly, professional, and efficient. The…read moredentists are craftsmen. I had two fillings, felt no pain, was not stressed out. Modern technology with old-fashioned comfort. The cost was reasonable, too. My highest recommendation!

I went in for dental implants for my front three teeth after months , eventually about a year of…read moretrying he still was unable to provide my implants so after all of this time of being toothless..all of my upper teeth. Yes, he ordered for the removal of all of my remaining top teeth.I had no problems with them. He was the professional so I deferred to his expertise. I was forced to go to another provider and pay almost 25,000. He never even refunded what I paid him out of pocket. I don't even know how he sleeps at night. Sent me into a severe depression.

Collections for the two million X Rays I asked them to stop doing which they ignored my requests?…read moreNope, my bill was paid in full plus extras already. Oh and I had to pay over 1 thousand to fix their horrible work. Do not work with them at all. You can get luxury experience for the price of this low end dentistry.

I have had bad experiences with previous dentist. Which affected me to the point where my anxiety…read moreis off the charts! My fear and anxiety has prevented me from receiving regular dental care. That is until I found Dr. Monsman and his staff. They never made me feel bad about my anxiety, they have always been very patient and understanding. They explain to me what is going to happen before they do it. Which helps tremendously with my anxiety. Dr. Monsman is an amazing dentist. I wish I took before and after pictures because the end result is incredible.Thanks to Dr. Monsman I'm not afraid to smile. I have my smile back! Dr. Monsman, thank you is not a big enough word to tell you how grateful I am to you and your staff.

From the owner: Welcome to Colonial Heights Dental. Our goal is to encourage a spirit of continuous education among…read moreour patients and staff, which guides in developing and using new technologies and techniques. Our staff believe dentistry is a time-honored, high-integrity profession.

The practice is modernized with state-of-the-art equipment. The dentists and staff are very…read moreprofessional and explain the procedure performed step by step. they explain all options and allow the patient to decide the path of treatment. many procedures are done "in-house" so you aren't referred to other offices, all treatment is explained clearly including "out of pocket" costs. A+ rating in my book!!

After being referred here and thinking this was going to be my new home for dental care I suddenly…read morechanged my mind. I had a few problems on a couple visits here. One visit in particular has given me negative results that no one has cared to fix to this date. I don't want to bad mouth anyone but this is how I feel and this is why I will cut this review short.

I was afraid of going to the dentist until the ladies at this office out me at ease, w/out sedation.read more

I feel that I have to change my ratings to 3 star- my crown broke and now needs replacement after a…read moreyear and a half. I can't go back because I have moved out of state, this was not what i expected for something that cost a lot of money. Original review: This is one of the best dental clinics in the area- I have been to a lot of dentists over the years in different states and Dr. Crowder is amazing, top notch so is the rest of the staff. I recommend them 120%!