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Breaking Free Supportive Housing Program

5.0 (1 review)
Open • 9:00 am - 7:00 pm

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8 months ago

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TIRR Memorial Hermann

TIRR Memorial Hermann

3.4(17 reviews)
7.3 km•Medical Center

An 11-Day Stay That Changed My Recovery After a serious auto…read moreaccident and acetabular surgery at Ben Taub, I arrived at TIRR Memorial Hermann not knowing what to expect. What I found was a place where world class rehabilitation meets genuine human care, and eleven days later, I left stronger, steadier, and deeply grateful. From the moment I rolled through the doors, the environment felt different. TIRR's reputation for rehabilitation excellence is well earned, but what truly sets it apart is the people. Every single member of the team treated me like a person first and a patient second. The medical leadership set the tone. Dr. D brought a level of expertise and clarity that made a complicated recovery feel understandable and manageable. Dr. Kaitlyn was thorough, compassionate, and genuinely invested in my progress, the kind of physician who listens closely and treats the whole person. Together, they gave me confidence that I was in the right hands. The therapy team is where the real day to day work of rebuilding happened. Georgia, Suzanne, Kate, Matthew, and Hattie pushed me, encouraged me, and met me exactly where I was each session. They knew when to challenge me and when to pull back, and they celebrated every small gain like it mattered, because it did. The progress I made in eleven days is a direct reflection of their skill and their heart. The nurses and patient care assistants who looked after me are the reason I healed the way I did. Hawa and Daisy brought calm competence to every shift, never rushed, always attentive. Abby and Olivia had a way of making even the hardest mornings feel manageable. Andrea and Mayra were steady hands when I needed them most, and their kindness never wavered, even on the toughest days. Tessa always checked in with a smile that made the room lighter. Jose, the one with the muscles, and you know who you are, made transfers feel safe and easy, and always brought good humor along with his strength. Betsy paid attention to the small details that mattered: positioning, comfort, timing, dignity. Isabella has a gentleness that's rare, and Angela went out of her way more times than I can count. And Philip, thank you for the conversations, the patience, and the quiet encouragement when I needed it. The people behind the scenes matter just as much. Alisha in facilities kept my environment clean, safe, and comfortable, and always did it with a warmth that stood out. Sandra from the kitchen made mealtimes something to look forward to, checking in on preferences and making sure I was well fed and well cared for. These are the roles that often go unseen, and they shouldn't. This team didn't just do their jobs. They went above and beyond. They showed up when they didn't have to. They remembered the little things, how I liked my pillows, when I needed a minute, what made me laugh. Recovery from major trauma is a mental battle as much as a physical one, and these people carried me through both. If you or someone you love is facing the road back from a serious injury, TIRR Memorial Hermann is the place I would send them without hesitation. The clinical care is exceptional. The human care is extraordinary. To the whole team, thank you. I'll carry your kindness with me long after the hardware heals.

Chuck in the kitchen is AMAZING . I came her last year in 2024 & i was in a verrrry dark space in…read morelife . I love him so much , it's easy to say someone makes you smile for the moment . But Chuck is just a ray of sunshine & he's so easy to open up & talk to. Although he works in the kitchen he's very helpful & sweet .If you ever get the chance stop by the kitchen , he cooks your food soooo good . & he keeps a good spirit no matter your circumstances he ALWAYS has time to talk & give you hope . I love him & appreciate him . I wish they'd give him the respect & love he deserves . so to Chuck here's a Special shoutout to you , we appreciate you & we love you . Keep going even when times are tough .

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TIRR Memorial Hermann - The first floor gym through the windows at night

The first floor gym through the windows at night

TIRR Memorial Hermann
TIRR Memorial Hermann - 1st floor gym

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1st floor gym

TIRR Memorial Hermann Outpatient Rehabilitation-West University - Sign with protocol/guidelines for use of restrooms.

TIRR Memorial Hermann Outpatient Rehabilitation-West University

4.0(2 reviews)
9.4 km•West University, Braeswood Place

As an aging senior I went here to have my balance assessed so I can move forward with a focus on a…read moresteady balance for walking! They are fantastic at PHYSICAL THERAY (PT) and OCCUPATIONAL THERAPY (OT). Really good practitioners!

This facility came highly recommended and I am sure that they are capable of delivering exceptional…read moretreatment/rehabilitation for their patients. However, as a caregiver the customer service was shocking and was not at all in alignment with the rave reviews about the facility. My first impression is based solely off the customer service. Upon entering the lobby of the facility, There is a sign that is posted clearly stating that restrooms are restricted to the patients and their caregivers only. When asked for access to the restroom i was denied and told maybe i should check down the street at neighboring businesses. I then questioned why are the bathrooms not available to caregivers, as the sign states (see picture). I'm not 100% sure that the staff member that i was speaking to is aware of the added stress and demand on caregivers but her delivery when it came to providing a reason to not adhere to the sign was astonishing. Please be aware that this facility is not caregiver friendly. TBD on if the service delivery for patients are aligned with the recommendations from the ER staff. My hope is that where they lack in customer service they make up for in service delivery/quality.

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TIRR Memorial Hermann Outpatient Rehabilitation-West University - Entrance

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Entrance

Breaking Free Supportive Housing Program - halfwayhouses - Updated October 2026

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