If you prefer to get your rehab in and work it and be out, this is the place for you! I'm a younger / active person that found the other rehab place I was going to a bit too conservative for my taste. I felt the exercises were too easy for where I was at vs. what was "protocol". I liked that Crom felt like a hip gym rather than a geriatric facility. The way they train is fantastic & stands out amongst the competitors. I always had Gabby, Tyler and Amanda work on me together in tandem. I'd come in, was always taken back promptly and they would all 3 take turns working on me and tell me what to do next. This system of "group training" vs. one trainer split about 2-3 patients is way better. I never found myself just "sitting" and "waiting on what to do next". They have a great, positive attitude. I think it really helped keep me motivated and for me to try my best every time. I also enjoyed chatting with the other people training around me and having some good laughs. Dr. Roy was great to work with and he is clearly very knowledgeable and has a friendly demeanor. You won't go wrong coming here! read more

I'm a returning patient and never had issues with this PT facility until today. I had to fly to Europe due to a family emergency on the 7th and scheduled my flight last minute on the 6th. I called to reschedule my appointment from the 7th and the appointments that I had scheduled the following week for the week of the 18th and the 25th every Tuesday and Thursday. Fast forward I had to reschedule my flight from the 17th to the 19th of December due to the same family emergency and completely forgot to call on Monday to reschedule my appointment on the 19th. I admit it was the last thing on my mind and only remembered mid flight on Tuesday. Today I was running late for my appointment but on my way when I realized I was not going to make it by 8.15. I called at 8.09 saying that I was running late but most likely not going to make it in 4 minutes. I was more than happy to forgo the 15/20 mts that I was late if they would still have me or I could come in later. No one picked up and I left a voice mail message. Get a message a couple of minutes later saying all my appointments were cancelled and had to call on the day for Availability. I called again and explained that I just tried to call to let them know I was running late but on my way and that I left a voicemail message and I was faced with a rude front of house staff that insinuated that he was there all morning and didn't get any phone call or voice mail message and proceeded to tell me I had a cancellation on the 7th (I rescheduled didn't cancel) and a no show on the 19th and today that's why all appointments were canceled and proceeded to give me attitude when I tried to explain what the situation was, which only left me more aggravated and frustrated than I already was. My deductible has been met this year and all my appointments are fully covered so I was trying to do my best to still make it to my appointments since next year I will have to pay for these sessions . The arrogance and attitude that I got this morning made me want to forgo all my appointments. I will find another clinic next year, for my PT and will gladly pay. Bare in mind that I'm a returning patient that has been to the clinic before without any issues. This is not a reflection on my therapist that was wonderful but a sad consequence of a misunderstanding and how poor customer service impacts patients. read more

Elation Physical Therapy - Physical Therapy Near Me - Houston, Texas

No one wants to go to physical therapy, but life happens. After ACL surgery I needed to find a PT provider that was near home and had appointment availability. Now two months into 3x a week routine of going to Crom Rehabilitation I can tell you with a clear conscious that not only do they know what they are doing, and have appointments available, but they care about you and your progress! read more

I love Crom, now named Elation. While I had to go there quite a while, I was always okay with it because of the people there. They are positive and upbeat, starting with Tony who greets you at the front door. He is good natured and helpful while staying on top of scheduling appointments each week. The positive experience continues with Jon, Chris, and Megan as the work begins. All three are knowledgeable, encouraging, and incredibly patient, and I never felt they were tired of my questions. They had good back-up exercises when needed. I knew Roy from five years ago when he worked with me after surgery. I got to see him some when I went for therapy this time, and that was always a treat. He can be proud of his work and this clinic. They're the best. read more

I would not recommend this physical therapy location. I have unfortunately torn my ACL 3x, so the rehab process is a bit familiar to me. I have an idea of what to expect from good and bad PT places. I decided to give Crom a try because the location was close to where I live, and I saw a decent rating. However, this location does jot challenge you to get better and goes straight by the books versus adjusting it to the individual. I was told that I would have the same home exercises until 10 visits which is ~5weeks (2sessions per week). This is ridiculous! PT places will almost always give small adjustments at least every 2 weeks minimum if not more! The people there also don't seem to care very much and have no passion for their job. Would not recommend. read more

Very professional team with lots of attention to detail! They definitely made my recovery a success and were very helpful in answering any questions that came up. Highly recommend! read more

I am glad I found CROM on YELP, cause I really did not want to go to a medical center... CROM has great professionals: Dr Roy was thorough in evaluating the issue and setting up a program for me. I had limited time to improve my situation ( both hips replaced) and here I am only a month later ready for the ski slopes. I also got designed for me "homework" to continue improving balance, range of motion and strength. This guys know how to treat individual situation and can "fix" an elder patient as well as an athlete! Kudos" read more

I had Achilles tendonitis, and they healed me!! They were super helpful and supportive of me during my recovery. I'm so glad I found them. Would 100% recommend! read more

Elation Physical Therapy - Physical Therapy Near Me - Houston, Texas

Absolutely would recommend Crom Rehabilitation for ANY friend or family member. Was recommended by a doctor due to a sports related injury. They've been extremely hospitable, friendly, knowledgeable, and have helped me get back on my feet. LITERALLY! Thank you to Dr. Jordan Boyd and Chris for being so attentive and helpful!!! I hope to not have an injury in the future but as an athlete I know I have this team to come back to for help. read more

My doctor recommended Crom for aqua therapy, because of my severe arthritis. I am dealing with chronic pain and major mobility issues. There are a lot of positive adjectives that I could use to describe Crom Rehab, but kindness is the one that comes to mind first. The professional attitude and expertise of all the workers is exceptional. The owner is skilled at hiring the right people! The employees seem happy. Appointments run on time. The open space with tall ceilings, natural light , and a large artistic hanging fan help create a comforting atmosphere. The facilities and equipment is clean. The large bathroom is great for people with handicaps. I love the location near The Heights ! I think the nurturing attitude of the workers makes my struggles easier. read more

I got pretty injured here; I think if you have something minor then maybe they are ok. But I've gone to different time periods and never got better, and the second time they worked me too hard and was seriously injured. I don't think everyone there is a certified PT and it's just basic repetitive stretches. If you have anything complicated, like I do with a severe herniated disk in my back, go to a medical physical therapy facility. I'm at Fondren Orthopedic and it's a night and day difference! I'm in water therapy there too and wow is it helping. That staff is super knowledgeable and it's attached to a medical practice and hospital in the same building. I think it's kind of dangerous to go to Crom if you have anything serious/complicated. read more

I am so happy with my results and staff at Crōm Rehab !! I had an arthritis flare up that gave me some issues in my wrist. Needed to get some PT to get my wrist back to normal! But because of my medication that lowers my immune system ( and Covid being around ) I was hesitant to go to any PT office. Crōm offered telehealth consults and was able to do my therapy with them. Dr. Ernie made sure I was in true form for the exercises they strategically planned out for me. I was able to also use house hold items to do exsercises with their supervision online. They were so patient with me and so kind. Thank you Crōm and Dr . Ernie for your help to get me back to normal !! read more

Dr. Roy and his team are amazing at what they do. I've struggled with pain in my lower back for years due to a disc herniation. When I finally got around to physical therapy, it was because the pain had finally become too much, all the time. From start to finish, the folks at Crom Rehab were very attentive, reassuring and positive throughout the entire therapy process. Aside from my sessions at Crom, I got a personalized at-home routine which I made sure to follow. The pain has become so much more manageable since then (and it's really only been a month!) At my last PT session yesterday, I got an upgraded at-home routine that I'm very pleased with as this means I can continue working on managing the pain on my own. Dr. Roy, Abbey, Julia and Andrea were superb throughout the entire therapy process and their upbeat, friendly demeanor made physical therapy that much easier. Would highly recommend! read more

I scheduled an appt online and put it all my information and details of my health concern. I was impressed by their website and the comprehensiveness of the information requested that I assume would help them in preparation for my first visit. When I arrived at the office - it was closed! No one bothered to contact me - call my home# or cell, email or text, despite that I gave all my contact info and got a confirmation email confirming my appointment. My trip to the office, scheduled time off from work was wasted. read more

I had an amazing experience at Crom Rehab! After reading their many excellent reviews, I decided to have an evaluation done for my core and back issues after having twins. They take insurance and have an easy scheduling process which are both priorities for me. Dr. Rivera's clinic almost has a communal gym feel and I really enjoyed going to my appointments. The two PT assistants I worked with, Amanda and Tyler were helpful, knowledgeable, and attentive and I could see significant progress from week to week. Hopefully you won't need physical therapy, but if you do, this is the only place to go! read more

If you are looking for a physical rehab center where you will receive excellent care and a truly customized program for your needs, then get yourself to Crom Rehabilitation. I have been a client at several PT facilities over the past few years, and Crom is by far the best. Dr. Roy Rivera was spot-on in his assessment of my needs and developed a program that matched my goals. In addition, the home PT routine he provided is challenging (which it needs to be!) but very manageable and comes with accompanying videos of each exercise. Very helpful! I was made to feel welcome the minute I entered, and all of the staff are very professional, kind and ENCOURAGING. This is the type of environment clients/patients need! read more

Dr. Rivera and his staff are outstanding. Great managed recovery from injury. Accepts BCBS. Request from your doc or provider.

I knew Dr. Roy personally before my car accident. When I had to select a Physical Therapist I knew I would go to Crōm Rehab. I can't say enough good things about everyone that works there, they helped me gain strength back in my legs so I was able to get back in the gym. They are so personable and get to know you rather than just being your "PT" everyday you come in. I would recommend going to Crōm over any other place! Also, shout out to all of them looking great in your new pictures! (And you get a coffee mug when discharges, it's really nice) read more

The team at Crōm is incredible and I'd recommend them to anyone in need of PT/rehab. Andrea at the front desk was amazing and super communicative. Dr. Roy and Dr. Matt (who I believe is no longer there, alas) were a ton of fun. The atmosphere is great, with TVs and music that often turns into a karaoke party. These people know their stuff, and I knew I was in very capable hands. It sounds like a lie, but I actually looked forward to going to PT and was a little bit sad when it was over. read more

Dr Rivera and his team at Crom did an excellent job during my rehabilitation process. They are personable and friendly, and their knowledge shines through with personalized recommendations. They will give you challenging homework to do, but it's easily accessible on any device through their online portal with fool-proof descriptions and videos. I wouldn't hesitate to have friends or family get therapies with Dr Rivera and his team in in the future. I can't thank them enough for all their time and effort! read more

A great group of professionals. Always helping me get better every visit. I had one knee replacement and went to an alternative. After not recovering in a timely manner, I moved to CROM based on recommendation. In no time, they had me back on track. Now, I am on my second knee replacement, of course, I returned and are ahead of schedule significantly. Very patience, caring, knowledgeable group of people. Thank you for having my back or in this case, my knees :) Mark D. aka Mascot... read more

I just finished my 6th session, problems with S1-L5. My core strength has improved dramatically and the sciatic pain is nearly gone! On top of that my posture has improved and at 47 I have the best abs of my life. The facility is incredibly clean and professional. The entire staff is super friendly and genuinely care about your progress and recovery. You are not just another patient here. This is the second PT I've tried to address my back issues and avoid surgery. I've had more progress in 3 weeks here than I did in 2 1/2 months with my previous PT.. Viki L. read more

Really enjoy coming here. Physical therapy is generally a pain, but Dr. Roy, Sue, Tyler and Aira really care about their patients. You're given tough love, but everyone is very knowledgeable as well about what you need to do and how you can continue to get better. This is the place I go when I need a tune-up or another round of physical therapy. The work friendly hours and appointments at 5 pm for weekdays and from 8-12 on Saturday are a HUGE plus. I don't have to worry about missing work all the time or making up a bunch of time. Thanks Dr. Roy! -Travis Stein read more

With a lower back injury and diagnosis of L5 annular disc tear of 4 mm, my orthopedic doctor told me 80/20... 80% surgery and 20% not. I was walking with a limp and can't stand up straight. Thus, finding a place that know how to treat this type of injury was critical, as this was my second physical therapy place I have tried. I just cannot express how grateful I am to find Crom! Dr Roy's expertise is priceless. He can answer all my over-researched-questions AND tailored a physical therapy program that best fit me for success (at home and at their location). I can see gradual improvements each week. His passion/care to help his patients heal can be seen in all his team members as well. Sue and Tyler are experienced, knowledgeable, and friendly... (unless you don't do your exercises, Sue will kick you butt)! After about two months of therapy, my orthopedic doctor told me I don't need surgery, but do need to continue the exercises set by Dr Roy. I am recommending all my friends to this place. Dr Roy, Sue, Tyler... thanks you so much! William read more

I had spent five weeks in PT with another place and was released, however, I was still unable to run, bike and would be in pain if I stood for a while. After talking with my doctor he told me I should return to PT and suggested Crom. My experience was great. I worked with several staff members and always had a good experience. They worked with me on strength training and got me back to running and biking. I still have a ways to go but this time I feel I am on the right path and have the right tools to continue to improve and get back to where I was. read more

Great place for physical therapy! Very happy with the improvement I made in a very short amount of time. Knowledgable staff, fun environment. read more

My primary care provider referred me to CROM Rehabilitation. I had a nagging hip pain that wouldn't go away. The team there were great and took the time to work with me and help me improve. I am still doing all my stretches and strength training that was recommended to me. The staff were always very friendly and helpful and put me at ease. I can thoroughly recommend Crom Rehabiliation if you are suffering with nagging joint paint, back pain and anything else. read more

I couldn't be happier with the care I received at Cröm Rehab. Andrea set up my appointments and was such a delight to work with. She was very transparent with what my out of pocket costs were going to be. With Covid-19, I appreciated that she gave me a choice of an in office visit or a Telehealth visit. I opted for Telehealth. Working in the medical field myself, their patient portal stood out to me. It is very advanced, filling out my paperwork was a breeze and very user friendly. I was assigned to Dr. Ernie. He was meticulous, very patient (I asked soo many questions) and well prepared, he took his time and was very thorough in finding out about my past medical history. He explained exactly what was causing my issue and how it could be corrected. Dr. Ernie gets 5 stars!!! I am so amazed by the results and improvement I've had after only a few sessions. Cröm Rehab is passionate about helping their patients improve their mobility and overall physical function. I highly recommend them to anyone. Thank you Cröm!!! read more

I wish I could give them extra stars - I absolutely love the team at Crōm! I tore my ACL/partially tore my MCL early this year and did "prehab" before surgery and then full on rehab after surgery. My doctor recommended Crōm and was constantly complimenting my progress post-surgery. The Yelp reviews don't lie! I spent many weeks here recovering and I got to know all of them very well. PT isn't exactly fun but it can be when you have an encouraging team behind you. I really couldn't have done it without Dr. Roy, Abbey, Julia and Andrea. I am hoping I won't have any additional injuries for a long time but if I do, I will have no hesitation in knowing who to call. read more

People normally avoid rehab. I know, I was one of them. If you've ever been through physical therapy, you understand it can be boring and repetitive. So when my primary care physician referred me to Crom to work on the back and neck issues I was having, I went but did so begrudgingly. I can, however, now state emphatically, how wrong I was...at least about Crom. Dr. Roy is very professional as is his staff. From the moment you walk in, Andrea is there greeting you with a smile. Julia, Amanda and Gabi all made my hour there, twice a week, fly by because they kept it light and fun. I actually looked forward to physical therapy! Who does that!? Anyway, a big thank you to everyone at Crom. While I don't wish any injuries on myself, if I do happen to find I need PT again, at least I will have something to look forward to! read more

I broke my ankle in 3 places, and from the moment I showed up Dr. Roy, Dr. Oliver, and the entire staff were amazing. Crōm is an excellent facility where my treatment program received constant attention to ensure I was making the progress needed. For context my injury was at the end of March and I was jogging by June. Highly recommend!!! read more

Excellent support, guidance, and motivation for my MCL injury rehab. Thanks to Roy and his staff for everything including the happy atmosphere and positive attitudes. Motivation alone means so much and having the guidance both in session and with "homework" has made recovery faster and easier to deal with. Thanks! read more

Everyone at this place is very knowledgeable and kind. I actually looked forward to going. Easy scheduling too! Highly recommend for anything you need. read more

I chose Crom Rehabilitation because it was close to home and I wasn't able to drive myself at the time. My therapy is now over and I can honestly say that this was a great experience. The staff is caring and professional and I never felt crowded or pushed to complete exercises too fast. I highly recommend Crom if you need physical therapy for any reason. read more

Dr. Roy and Dr. Matt prove that there is room for both professionalism and fun in a workplace. Their dynamic and the rapport they have with all of their clients make therapy less of a chore. Even better, they maintain a great atmosphere while still ensuring you work hard to make real progress. They both took the time to answer my questions and teach me how to take charge of my treatment. They also went the extra mile to help me integrate appropriate exercises into my regular workout routine, even showing modifications and options as needed based on my ability (which all PTs do) AND my preferences or routine (harder to find). The whole experience was as seamless and effective as possible. Definitely recommend. read more

Dr. Roy Rivera is AMAZING!! I have been suffering from shoulder pain for 6 months and one visit with him and he was able to give me a diagnosis and treatment options. The facility is gorgeous and the staff is so pleasant!!! Definitely, without a shadow of a doubt the BEST Option in Houston. read more

I knew I needed physical therapy for this pain in my leg but didn't know how or why the pain had developed. I went to see a doctor who diagnosed me with sciatica -- the doctor recommended physical therapy and after having read the reviews about Crom I knew that's where I wanted to go! I met with Dr. Matt for my consultation. He explained that the pain in my leg was likely from my lower back and weak abs, etc. I had no idea that's what it was from but it made perfect! Dr. Matt designed a doable, but challenging program for me. It greatly reduced the pain in my leg. I also appreciated Dr. Matt's advice on my level of physical activity -- he was truly supportive and listened to me as a patient. The folks at Crom create a super fun environment that is conducive to healing. I truly appreciate the WHOLE TEAM and would recommend them to anyone! read more

Hands down one of the best If not the best physical therapy facility in Houston. Dr. Roy has been there since day one back in 2016 when I had my ACL reconstruction surgery and a year later I was back rehabbing my fractured arm. Recently went back to get my right wrist checked out and Dr. Ernie who is very knowledgeable provided me several recommended exercises to do. The entire staff at Crom are so nice (Andrea, Amanda, Kenzi). High recommended and Five Stars!!! read more

I actually started looking for a PT spot a month before I got my ACL surgery because I wanted the best that was out there. The moment I checked out Crom I knew right away this was the place I wanted to go for both prehab and post-rehab. The staff is tremendous. Dr Roy is very attentive to your problem(s) and will put in the time to make sure you come out stronger than ever before. The same can be said to his staff. I've met Andrea, Julia, Amanda, and Gabi so far and they're very helpful, approachable, and personable. They will take your rehab very seriously and make sure you're on track. I've just started my ACL phase 2 rehab and I can definitely see a noticeable improvement. The facility is well equipped with state of the art equipment and it has helped me a lot. I'd recommend anyone looking for a PT spot to select Crom. You'll be in good hands! read more

Dr. Matt truly has a gift with helping patients get back to 100%. His positive attitude, genuinely kind nature and the exercises he had me do helped my shoulder get back to 100%. I've been to PT before, but this was completely different - less "clinical" and more team like. I highly recommend Dr Matt! read more