We are so grateful for the care our mom received at Courtyards at Pasadena. She was transferred…read morehere from the hospital for rehabilitation and respiratory care, and our experience has been wonderful. The entire team - nurses, staff, and support personnel were all amazing. The food was great and the facility is comfortable and well maintained, which made her stay comfortable. In particular, Jessica, Michelle, Maria, Princes and Key xoxo and all the nurse staff provided exceptional care and kindness around the clock care. The physical therapists, Miss Elizabeth and Albert, were outstanding. They gave our mom the encouragement and support she needed to regain strength and independence. While she's taking small steps, we can already see her progress, and we're so grateful for their patience and guidance. We would highly recommend Courtyards at Pasadena to anyone looking for skilled, compassionate rehabilitation care.XOXO

No nursing facility is perfect, but I have to admit my experience with "The Courtyards" was very…read morepleasant. The nurses I had were respectful, sweet, patient, and good at their jobs. The CNA's were helpful, busy, quick to respond, and easy to talk to. The OT and PT's were friendly, experienced, encouraging and skilled. The kitchen staff served hot, tasty balanced meals and would ask me what I would prefer. I felt more at ease and cared for at this facility than I did at the more expensive and higher rated one I had the previous year. It may be a little bit dated, but it is clean and the employees more than make up for any lack in newness. I especially appreciated how well the employees worked together without complaints, arguments, or gossiping in front of residents. My thanks to Tommy, Gloria, Josaphine, Rosalinda, Maria, Dawn, Walley, Esparanza, Victoria, and many others for their expertise, kindness, encouragement and patience.

My immobile husband was here for 2 months and it was the best of the three nursing homes/skilled…read morenursing facilities that we had been to in the Houston area.in the last 8 monhts. The food was excellent, facility super clean, Rehab therapists excellent and overall care good. We did have some challenges with my husband's demanding care at first but overtime we worked it our with the caring Director of Nursing Annie and amazing new Executive Director Michael. There were so many positives at Brazo Towers that I recommend it. The care of a stroke patient such as my husband is very difficult and necessitates a very active family advocate all the time. We were very disappointed in the lack of patient activities. Although a vigorous monthly calendar was posted very little activities occurred during my husband's stay. When we were leaving we saw indication regarding possible improvement in that area as well.

Had the horrible misfortune meeting social worker Kathleen Kuznicki, about a week ago and then…read moreagain yesterday. Thought maybe she was just having a bad day but unfortunately she was just as unpleasant yesterday as she was last week. Very condescending and horrible bedside manner, if this place has any others like her I would NOT recommended having your loved ones stay here.

They were incredible with my mother in law as well as our whole family. Very attentive, extremely…read morekind and helpful in every way from in person care to helping with all things medical. I highly recommend them.

My 93 year old mother in-law is being served corn dog and pizza for dinner. The food sucks. Not…read morerecommending you bring your loved ones here. Sorry to see that our beloved retired Priest and Nun's are having to eat the same crap. Shame on the Catholic diocese of Galveston Houston on how they treats or people this way.

Beautiful Luxury Home Apartments. Very beautiful to see. There is so much to enjoy living here…read more Kimberly Lantz was a terrific host that showed me around. We had lunch on the top floor with a gorgeous view of the city from every angle. The food was delicious. Kim even checked on me after the storm. Ten stars.

Excellent food & upscale retirement /memory care. Good location & cannot find a more luxurious…read moresetting.

Not an institution more like a family atmosphere, the owner really cares, and the residence are…read morepretty happy. Great food and again great atmosphere.

This is a beautiful assisted living center. It is well maintained, clean and comfortable. The staff…read moreis very friendly and helpful. My grandma was moved here after being in the hospital and she received great care while being in this home. The staff was attentive and took good care of her. The facility itself is very nice and I'm glad that she was able to be somewhere so comfortable

I came to visit my mom for the first time. My brother had arranged for me to stay near my mother…read morehere for about a week. He had helped my mom to move here. Was greeted upon arriving warmly. She asked if I was Mr J***** I felt immediately at ease. I hadn't really known what to expect. They had Dollie's to move luggage and groceries. There were many activities scheduled. I was able to get a good visit in w my mom. Most importantly though down to almost every single person on staff I could see genuine empathy and care coming from the medical and other staff. They all appeared to have a joyful and caring attitude and that meant so much. I was left at the end of my visit with a joy and certainty that my mom was in the right place. I was left w a sadness that was because I would miss my mom but a certainty that she was going to be taken care of very well. Meals were provided as well w my week there. I went a few times. The basalmic chicken was very good. There was a good taste along w the healthy menu. This is an assisted living facility where individual rooms are provided. Next door on the property is a building from my understanding where more care is provided if that is needed. They have many places to reflect like the aquarium area and a park outside and the library. Where you can pause and reflect on things.Such a super visit. I felt personally respected as well as my mother and the other residents. Such a warm and fulfilling visit w my mom Memorial Day and my vacation. Very thankful to the entire staff here. Especially the people at the front desk the man who installed the tv mount for the wall. So thankful for the entire staff.

This is a wonderful place for your aging parent. The food is great, the care is wonderful. We are…read moreJewish and they adhere to the dietary laws. All are welcome. There are many non Jews who also come here to stay because it's the best for their aging parents. My Mother lives there. I's a lovely place.

My family had a need to quickly place our Mom in an independent facility following several health…read moreemergencies. I looked on yelp and other review sites and chose three to look at. Tarrytowne was the second location I looked at and when I walked in the front door, I knew this was it. I call it a cruise ship on land. Beautiful dining hall, well kept grounds, wonderful apartments that are cleaned once a week and paper products are included, along with utilities, and if you want, basic cable! I felt obligated to visit the third location. I checked in for my appointment and took a 10 minute tour and thanked the representative for their time. I immediately went back to Tarrytowne and got the paperwork rolling! We made the deal with my mom to give Tarrytowne a try for 6 months and after that if she wanted to move back to her home of 30 years she could, albeit with modifications. After 3 months she made the decision to sell her home and stay at Tarrytowne. We have all been ecstatic. I just made another visit following Harvey to help my mom clear out her home. I miss the folks there already! The staff pulls triple duty with smiles and understanding. I thank you all!

"Manager" Charlotte used her authority to seek a personal agenda against a resident who was in the…read moreprocess of moving out. During that move, the resident had a stroke and was hospitalized. As the family we have been trying to coordinate with multiple facilities and get care for our loved one. Today we attempted to begin moving the stuff from her apartment (and cannot find the keys to our loved one's vehicle). Charlotte has told us that we have to move the stuff out by 4/22 and wanted her final payment. FURHTER, Charlotte had been allowing a person WHO IS NOT RELATED TO OUR FAMILY to move possessions out of our loved one's apartment WITHOUT OUR PERMISSION. Upon our arrival today Charlotte called the police on us and refused to allow us to finish the move (which was on her timeline) and said that we cannot move the property without a signed Power of Attorney. AGAIN, Charlotte has been allowing an unrelated person to gain access and take items out of our loved one's apartment but will not allow LISTED FAMILY to access said apartment to finish moving our loved one's belongings. She also cursed us out and told us that another family member that he should have visited more- that family member lives out of state. She is unprofessional. The staff is unprofessional. Our loved one wanted to move out BECAUSE she said Charlotte was stealing from us. I have also reported them for elderly abuse.