I had this place bookmarked on Yelp since November when it was all dressed up for the holidays. The…read morepictures of the interior looked beautiful and the food looked great. Yesterday, I came here for my birthday lunch with my mom after she made a reservation, and honestly, I wish we had just gone somewhere else.
We sat down right at our 1:00 reservation and then waited 35 minutes just to get a drink menu. Not food. Not to order. Just the menu for drinks.
After we finally ordered, the champagne showed up about 20 minutes later. It was served in wine glasses, which feels like basic wine bar knowledge, but apparently not here. When we asked to switch them to champagne glasses, the waiter brought out smaller wine glasses. Not exactly good etiquette for a place that leans so heavily on its bar concept.
The whipped ricotta appetizer came out even later, around the 65 minute mark. As an appetizer. It was fine, probably the best thing we had, but "fine" after that kind of wait is not a positive.
From there, everything just dragged. It took almost an hour for my mom's meatballs to come out, and when they did, they were raw. Not slightly underdone. Fully pink in the middle. She sent them back and was so turned off she didn't even want to eat anything else.
I ordered a salad and specifically asked for light dressing. What I got was the opposite. It was drenched in a thick, heavy dressing that made the whole thing borderline inedible and the lettuce soggy.
After our food, I tried to order drip coffee, which they didn't have, so I settled for an Americano. I asked for warm cream, which I've had done at plenty of places, and somehow it came out clotted. If you know anything about coffee, that shouldn't happen.
At this point, we had been there for over two and a half hours. For a salad, an appetizer, and four raw meatballs.
The server was very nice and doing his best with being busy. BUT, the overall operation felt completely disorganized and untrained. We weren't the only ones either. The couple next to us was also complaining after waiting 40 minutes just to order breakfast items.
To make it even better, parking is only comped for 90 minutes. So because of their slow service, we ended up paying for parking on top of overpriced, underwhelming food. What should have been a 45 minute lunch turned into a 2.5 hour ordeal.
The bathroom also wasn't clean either time I went, which pretty much sums up the lack of attention to detail across the board.
The only slightly redeeming part was the crème brûlée, which was... fine. Not amazing. Just fine.
It's a pretty space. I'll give them that. But that's about where the positives end. The food is not good, the timing is unacceptable, and the whole experience feels like Instagram style over quality and substance. Definitely not worth the money, and not somewhere I'd ever go back to.