Excellent service, friendly people - I had a great experience. My car's rubber door seal was starting to come off on the driver's side. I called Brea Auto Body and George received the call and told me to come by. When I got there, there was a line of about 5 people or so ahead of me, but I only ended up waiting about 5 minutes; while I was waiting, Virginia offered complimentary water bottles to everyone who was there. Jim took a look at my door and was able to work his magic and fix the door instantly. While he was fixing the door, Jim explained very coherently what was causing the seal to come off as well as how to fix it in case it were to come undone later on. Considering I'm practically a car newbie, this was something I very much appreciated. I asked Jim to look at another issue with my interior quarter panel that was starting to come undone. He was able to take care of that issue instantly as well. After the repairs, I asked Jim how much I owed him and he told me not to worry about it and that he was happy to help for small issues like that. Jim wouldn't even accept a cash tip and thanked me for stopping by. I can't recommend Brea Auto Body enough; I left the shop wanting to be a better, nicer person after being on the receiving end of a good deed and such great service. Thank you very much Jim and Brea Auto Body! read more

Don't go here unless it's an insurance job. I just went in today to get a quote for painting a 2001 Grand Caravan with absolutely zero body damage. Right from the start the gentleman was acting like I was at the wrong place and started the conversation with reasons why I shouldn't be asking them for a quote. Hell of a way to do business. I persevered and asked for a quote anyway. After sitting for 20 minutes he came to with a 3 page quote saying in would be over $9,000.00 to paint a mini van with no body work needed. CRAZY!!!! read more

Had a wonderful experience very warm and friendly business. Work on time and excellent professional service. Highly recommend 100%

Very friendly, excellent customer service and was able to resolve my issue in a timely manner. I highly recommend!

Very great service!! This is the second time (different vehicle) where Brea Auto repaired my vehicles. Very excellent customer service, very thorough when explaining the repairs needed. They worked with my insurance and rental car to make sure I had a vehicle to use. Again Awesome job!! If you are looking for a reputable auto body shop I highly recommend Brea Auto Body. read more

Brea Auto body repaired two of my vehicles that had sustained extensive pine cone damage this summer (damn squirrels). I was turned away by several other body shops to which I was referred by my insurance company, but Jim and Virginia were willing to work with me. They were very professional and honest, and absolutely fantastic to work with. Both of my cars turned out beautifully, far exceeding my expectations. I highly recommend Brea Auto Body; they are my go-to auto body shop! read more

Hands down the best auto body shop ever! I was in an accident 3 times in the last 13 years and every time they gave me the rock star treatment. They simplified my stress by doing an amazing job and allowed me to focus on getting back to work. read more

Great customer service. My car was ready On time. Virginia was very helpful. And the price was great.

Jim and Virginia are the nicest people in the world....they dont just fix your situation, they restore your faith in humanity! no joke, i would ALMOST say stratch your car just to see how amazing they are. Heck even if you dont have a problem with your car come in and talk to them.... just an awesome place with awesome people. Thanks guys!!!! read more

I took my car in last week to get my rear bumper fixed after being rear-ended and my folks recommended Brea Auto Body since my sister had taken her car to be repaired there not too long ago. I had already heard that they did a good job but I was fortunate enough to see for myself. I will keep it short. The service was absolutely amazing and the staff was great! I was greeted as if I was family and they offered me a fresh bottle of water while I waited. Not only was my bumper and fender good as new upon completion, but they also fixed my front bumper which had been damaged in a completely different accident some months ago free of charge and without my asking. To top it off, they finished the job early! I couldn't have asked to be taken care of any better. Prompt, thorough, honest, and reasonably priced. Mark does great work! I would definitely recommend Brea Auto Body. read more

I have had the pleasure of using Brea Auto body 3 times now for various family cars and Mark and the crew have left me impressed each time. The update calls, the complete file copies (in a folder, of course), the detailed consultation on what to expect in regard to repairs and the process in layman's terms. In other words they treat me as an intelligent thinking adult whose repeat business is actually important to them, what a concept! Mark also coached me on inter-acting with the party who hit me's insurer. They got ugly over the rental car charges, just as he predicted. I was prepared for it and was able to fend off their groundless resistance to paying my full rental bill post haste. Bless you Brea Auto Body for serving your public with Honesty and Compassion! read more

I came in late during the day. The staff was courteous friendly and very professional and they told me exactly what I needed and what I didn't need for my door handle that I bought from the dealer. They did a fantastic job on the installation in a short period of time. I would highly recommend this business for all your Auto body needs yes you can trust them not just because I said it. However by all the other reviews before mine. In other words I firmly believe that you cannot go wrong with this company and their professionalism that they provide to their customers. read more

My car was rear ended and I came to Brea Auto Body to get an estimate. George helped me and he was great!! He is very nice, friendly, and explained everything clearly. He even showed me pictures/drawings to demonstrate the process more clearly for me. I barely had to wait, I was helped right away. Everyone here was so nice and provided great customer service. I would definitely recommend Brea Auto Body and come back here for any future car needs! read more

Well, how should I start on this amazing review about Brea Auto Body, specifically Jim. I believe Jim is the primary person who provides the estimates @Brea Auto Body. I have an older model of Honda Accord that had a burnt out passenger side headlight. I couldn't get to replacing it due to how the car is manufactured. All auto parts stores and mechanics turned me down to help me. I decided to see Brea Auto Body and Jim was there to greet me before they were opened for the day. Jim looked at my car, the situation and dove head first into it. He took care of it like a pro and I am super thrilled. Will I always go back to Brea Auto Body when I need auto body work? You bet! Will I refer all of my friends and family members to Brea Auto Body for auto body work? Absolutely. Jim transformed a frustrated person into a happy and excited customer(s) in the future. This is one of the best ways for a local business to grow and hold a loyal customer base. God bless you Jim and Brea Auto Body. Thank you for all that you do! read more

I wish I could give Brea Auto Body 6 Stars for not only their quality workmanship but their customer service. Our 2006 Sequoia need door, fender and paint work badly. Virginia and her staff were unbelievable and very professional. We are so happy with the work and have posted it to our social media sites. I have already referred them to 5 of my friends. If you need a quality body and paint work done for your car or truck, I can't recommend Brea Auto Body enough. read more

I had a great experience with estimator - Jim. He's knows his stuff. I went into Brea Auto Body with a broken rear bumper. The turn around time at other auto bodies were 3-5 days. Brea Auto Body did it in one - WITHOUT compromising quality of work. My BMW looks brand new and you would never be able to tell it was in an accident. I had black graphite paint that is hard to match and they did it seamlessly. Great experience, fast service, awesome quality - top notch. read more

We have used Brea Auto Body for years and are so grateful for their work. They're body work is A+ and they are honest and fairly-priced.

Jim and Virginia are gracious, honest and do excellent work! Jim understood I wanted to do the minimum to make the car presentable as my hood paint was peeling. He gave me a very reasonable quote, no fluff, just what I needed. Highly recommend Brea Auto Body. read more

They not only did a great job on my truck. They went above and beyond to get it to me. Dealing with Jim was a pleasure. Thank you Jim!!

I have been taking all of my cars here when I get into accidents for about 10 years. The people are so nice, they are like friends. They do a great job, and are trustworthy. It's stressful to be in a car accident, but Brea Auto Body makes it less stressful. read more

Service was ok, the whole experience took a lot longer than I expected, but what miffed me more than anything, is my iPod was missing when I got my car back. . Just sayin......... read more

Awesome Body Shop. My mom had a "fender-bender" which turned out to be $3000 in damage. They were responsive, communicative and efficient. The whole process was effortless. The car was ready when they said it would be and the staff is friendly and social. A+++ :-) read more

They are amazing! A colleague of mine took his car in for repairs and was very happy a couple of years back. Well... I was in an accident and I needed to take my car in. I took it in for a quote (and I was able to do that even without an appt). Once I got that I emailed to the person that hit me. She agreed to go through her insurance (Mercury Ins). So I started the process on Sunday with calling it into her insurance company. On Monday the insurance company called me back giving me a bad time for not choosing one of their "preferred" auto body shop. I explained that I didn't trust just anyone with my car and wanted it there. She said fine and to take it in on Wednesday to drop off the car but that I would be without a rental (again because I didn't use their "preferred one"). I told this to Brea Auto Body as I was making an appt to drop it off for the insurance company to look at it. They actually got on the phone and fought for me to get a rental car! They got me one. They said that what Mercury Insurance did was illegal. I had no idea. So they got me the rental car for the day and even fought for a small suv one (which they said they weren't going to give me even though that is what I had). Brea Auto Body kept me in the loop with every step and my car came out looking better than when it went in! They even walked me through the process and helped me contact the insurance company when they weren't calling me back. They really went above and beyond what they needed to do. I had never been in an accident before (other than a hit-and-run) and so I didn't know how any of this worked. They were so patient and understanding. Would recommend to anyone that asks... and would return to if someone else decides to hit me again ;) read more

After being unhappy with the original results of the bodywork I had done and ranting online, I was immediately contacted by the owner and scheduled a time to have the car redone. Of course it is not ideal to have to return a few weeks after having work completed, but mistakes do happen and they did everything they could to make it as painless and cost-free as possible. Brea Auto Body stands behind their work, and they were kind and accommodating in their remediation. What more could you ask for? I would recommend Brea Auto Body and whenever I have body work, they will be my go to. Thanks for taking care of me. read more

The customer service here is phenomenal. I was in an accident that caused so much damage we decided it wasn't worth it to fix in the end but through the entire process the employees here have been outstanding. After awful experiences prior to this it was so refreshing to meet with kindhearted people. Victoria even helped me with possibly finding another car to buy! read more

This is the place to go for any auto body repairs. The people in this shop are amazing and honest. I had a big headache but Jim took all the pain away. He explains everything in detail before any work is started. He works with the insurance and makes sure every little detail is addressed. They got my car done quickly and looks likes a new car. Do not bother looking for any other shop for body repairs because this is the #1 shop. The best experience I have ever had at a body repair shop. Sharon L read more

Disappointed. We had additional questions and concerns regarding the job they had performed, but as soon as the job was done, they never responded to our numerous emails. Would not recommend. read more

I absolutely loved this place, they are so incredibly friendly and welcoming, and I felt comfortable trusting them with my car. Jim really knows what he's doing and he wants the best for his customers. They guided me through everything they were doing with my car and helped me understand what was going on. This was my first time dealing with a car accident and dealing with insurance, and the office ladies made me feel less stressed. I 100% recommend Brea Auto Body! read more

My dad came in to have a latch set and adjusted on his HHR today, he came back raving at the efficiency, and professionalism of this place and their staff. Definitely recommend! read more

Had an amazing experience at Brea Auto Body!! Brought my car in because my bumper fell off and Jim was able to work with me on price and even got Honda to price match on an original bumper!! I would definetly recommend this shop to anyone needing repairs done!! The office staff was also very helpful with the whole process making me feel at home with water and coffee while I was waiting!! I will bring my car back if anything were to happen again!! read more

Had my Mini's rear bumper replaced. Did a great job, looks good, on time friendly service. Competitive price.

I'll keep it short: great company. They do what they say they'll do. George, the estimator was professional and genuine. Can't ask for much more. They've been in business for as long as they have for a reason. read more

I had a very good experience with these guys getting my fender fixed after it was damaged by a jack. Very friendly and straight forward folks. read more

I would have given them five stars however they really screwed up. I called early this morning for an inquiry for a windshield replacement. The lady said she would have the estimator call me back because they were busy. Well now the shop is closed and guess what? I never received a call! Is this how you guys treat your customers? Its fine I spent my money elsewhere. You guys just lost a customer, not good for a shop that has been open for years. read more

These guys do great work! Had an insurance claim for some body work on my truck and these guys went above and beyond, both in quality of work and service experience. Adjuster, George and the office worked quickly with my insurance to handle the initial estimate and the amendment. Would highly recommend this shop to anyone looking to have quality work done and great service. read more

Exceeded expectations! Took my car in and they were able to fix it the next day while I was at school which was extremely convenient. They also did an amazing job fixing the minor damage and at a really affordable price. Everyone was super nice and they all made the whole process very enjoyable. Hopefully I won't need my car serviced anytime soon but I would definitely go back to them. Side note while I was waiting I overheard them discussing with an elderly couple all their options and the services they could provide to assist them while their car was in the shop. That clearly care about their customers and providing the best services/accommodations that they can! read more

Overall, I am very impressed with Brea Auto Body Shop. I never used Brea Auto Body Shop in the past. It is one of the preferred shops of my insurance company. I selected the shop based on Yelp's review. First observation, the shop is very clean and people are very nice and polite. Jim provided very detail explanation of the damage and the involvement to repair. During repair time, Jim kept me posted with the progress. Best of all, it was repaired within a very reasonable time frame. When I pick up the car, the car was perfectly done. The paint is perfectly matched, and the car was fully detailed clean inside out. Best of all, I can't tell that my car was involved in an accident. read more

Great service! I had a minor clip to my gas tank that fell out. The dealer refused to fix it and said I needed to go to a body shop. I came to Brea Auto Body and the staff came out, looked at it, bent down and fixed it without charging me a cent. He shook my hand and sent us on our way. That's how business should be conducted! Thanks guys! read more

I can see why they have been named best shop in Orange County for the past few years. Extremely satisfied with this body shop! Customer service was second to none, I would go back in a heart beat. I recently called in to get 2 of my car doors fixed and they were very accommodating. It was very fast and way more affordable than going to my actual car dealer. Great quality! I couldn't ask for anything more. GO TO THIS PLACE read more

Brea Auto Body is a great company and I would not hesitate to use them again. Nobody likes to take their automobile into a body shop. Just the reason for being there is a negative to begin with. However these folks have been in business for 38 years, same ownership and they are dedicated to customer satisfaction. Jim was the contact on my repair and he did a great job of getting my repair done right. He fought with my insurance company to replace parts their "recommended shop" wanted to blacksmith. What struck me even more was the fact that the owner was on hand both when I dropped off my vehicle and then again when I picked it up. She introduced herself and was sure to let me know that she was available for any issues that may come up during the repair process as well as my satisfaction afterward. And by the way, I dropped my vehicle off and picked it up on a Saturday! Great job Brea Auto Body! read more