I don't recommend this business. We have felt rushed. We…read morehave been treated like we're an inconvenience. The initial appointments to establish you as a client is different than once you're locked into a care plan. It's numbers- and it's in and out. Which is fine, because I don't like long wait times either. But when you've had anything come up, like a broken bracket- and the next available appointment is three weeks away, they tell you to wait. AND if they have cancellations they won't call you. You need to call them (maybe even multiple times per day) to see if they've had cancellations. They are not customer centered, they are not accommodating, and we are considering finishing his treatment elsewhere.

Very disappointed with this office. My teeth were still crooked after my braces were removed, but…read moremy concerns were not properly addressed. The dentist also dismissed me as a patient because he claimed I "walked out" of my appointment. I had already informed Amber, the receptionist, that I needed to leave because my blood sugar was dropping due to my diabetes. Amber was also rude and argumentative and denied helping me when she had. Very unprofessional and disappointing experience.

My father is an orthodontist, so I knew I was going to be picky when it came to choosing an…read moreorthodontist for my three sons (unfortunately my father practices in another state). After meeting with several doctors in Waco, I chose Dr. Weathers and have been very pleased with my choice. Unlike many other orthodontic offices, where most of the work is done in assembly-line fashion by a bunch of assistants, Dr. Weathers is very hands-on and does almost everything himself. Although there is no big screen TV or cappuccino maker in the waiting room, Dr. Weathers' fees are very reasonable. His schedule runs on-time and his receptionist Laurie always does her best to accommodate us with after school appointments.

I have been an Orthodontic Assistant for eight years, and had the opportunity to work for a couple,…read moreincluding Dr. Weathers, and observe others through work-in interviews. I had my braces done by Dr. Nowlin, who is now retired, and if I had to be re-treated, or if my son were old enough for braces, then I would choose Dr. Weathers in a heartbeat. He is passionate about his work and it is evident in all aspects of his practice. He, not the assistants, works on his patients. That makes appointment times and length of treatment time shorter. Other places offer a treatment plan and full consult at the first appointment, but Dr. Weathers does not because he STUDIES each case. You are not offered a one-size-fits-all plan, rather x-rays are diagramed, casts are measured, and pictures are studied to give you a realistic expectation. You wouldn't want to be at the end of treatment and run into problems that could have possibly been revealed in that study. If you are investing time and money, then you would want time and detail given to your case. The staff treats you like family and always goes above and beyond. Appointments are offered at convenient times, and you will be in and out every time. The only down side is that they do not FILE insurance claims, BUT they do work with most plans and provide you with everything except postage for mailing the claim. Orthodontic benefits are not like basic benefits, in that you will very likely receive the maximum benefit regardless of being in- or out- of network. For example, if you have a $1000 orthodontic benefit with Metlife, they will likely pay that full amount with any Orthodontist you choose, not just someone in-network. Dr. Weathers has years of experience creating beautiful smiles and is highly recommended around town. Online reviews are a good start for information, but they aren't always reliable. Some places offer incentives for them, so people who aren't even patients can write them. Most orthodontists offer free consultations, so if you have the time, check with a few and compare. Hope this review has been helpful!

Horrible i went for braces and a jaw straightener, And when I got my braces off they filed my gums…read more It was a blood fest, I still have blood stained on my Favorite hoodie. TRAMUTIZING.

My girls are patients here. They have messed up every single appointment we have had. I was…read morepromised 7:30am appointments when we signed up but apparently they have discontinued those permanently. We have not seen the orthodontist since our first appointment; I guarantee she would not recognize my daughters if she saw them. You may as well use that online Smile Club thing, half the price and actually better customer service and you'll be doing it all yourself either way.

I went to Nick looking for a second opinion; he explained that yes I needed a dental implant (but…read morehe explained it better and it made more sense) and the cost to me was over $400 less than at another dentist who advertises heavily in our area. That said, he did good quality work. And has a very nice office, will all the latest equipment. His dental assistant was also top notch and really knew her stuff. This dentist was excellent with anesthesia -- t was truly painless -- and had a really positive attitude, very friendly and "can do". I really appreciated it. Glad I made the change to "Heart of Texas Smiles".

Each visit has been painless,No waiting and plenty of smiles. Dr. Cobb is very kind and respected…read moreby me for his knowledge and professional staff, They are caring,gentle manner,extremely nice, relaxed setting. I am impressed with the manner in which they operate this wonderful practice.

I would like to say that Brident Dental did a great job and great service with my teeth.... I…read morereally enjoyed getting my teeth cleaned and teeth fixed. Mrs.KIM , she is the greatest dental hygienist I've ever encountered . Also to add thanks to staff members and everyone that works at Brident Dental. Amazing job !!!!

No. No no no. Just no. Be prepared to wait hours in the office, only to be told they scheduled your…read moreappointment incorrectly and you'd have to come back the next day, then leave reeking of the pot scent that permeates from their waiting room/office area, and when they call you that afternoon to confirm the appointment for the next day (the one they errored on) they are rude when you tell them you cannot take 2 days off of work in a row. Unbelievable, horrible, and unfair experience.

We had a Very bad experience yesterday when my son went to his orthodontist appt. Very…read moreunprofessional right from the start when my son sat down the dentists was making remarks about my son's teeth and gums were swollen and how I was a bad parent for not telling my son to bush his teeth and that if asked i would deny it. Mind you I was right in front of boiling inside n holding my tongue. I Let her finish, "then told her my son had just had his teeth clean done at his dentists before we got there and that's why his gums were swollen not to the lack of my parenting skills, and had to apologies to my son" the b**** she was shocked at the fact I knew english. Very disrespectful.

Y'all. Let me just tell y'all, this is the BEST dentist office for your littles. They helped me…read morewith his insurance(honestly did all the work). They were EXTREMELY patient with him (He's 18 months). They are forever his dentist office. They also played with him while I did paperwork so I could focus. They are just plain AWESOME. Go see them!

Broke a crown and Cross Creek Dental was able to get me in and back pain free in very short order…read more THANK YOU Dr Noe and staff!!

Bellmead Branch - They don't even deserve the 1 star but had to leave it to get message out…read more This review is on behalf of my Aunt Delois E. as she went in to get her upper dentures made in Oct. /Nov. and paid in full at that time. She called back to see if they came in, nothing Thanksgiving, Christmas, New Year's, and now Valentine. They are blaming everything on COVID. That is no excuse. I am not her daughter but she raised me. Mind you without the top she is eating only soups. She is loosing weight and didn't get to enjoy the holidays with family. So I call yesterday and I know the laws for HIPPA as my husband was Chief of Police. I just wanted to check and see if they could refund me and they could not tell me I can not talk to them they just hung up. And this was an Angela and she told me she was Management. So unprofessional and will not recommend any one to go their ever.

The experience was ok , honestly who can say an dental experience was great. But , the staff and…read morethe service was a good experience. Thankful for the help. Could truly say I'm feeling 5 Star Plus after all is said and done

We love Dr. Collins and his whole staff! All 3 of mine are patients! Highly recommend and give them…read more5 stars!