I stopped by early Saturday morning to see about getting my tires rotated and two front shocks put…read moreon they told me they could do the tire rotation, but they cannot do the shocks because they close early. I was like I have the shocks they don't take long to put on, the guy rudely said sounds like you got it figured out

People were nice, they got me in right away, which was also great. But the brake job they did was…read moresubpar at best. Following the brake job they did on my wife's car, the brakes continued making a noise, so I took it elsewhere. That's I learned Downtown Automotive Repair failed to torque the bolts holding my brake caliper in place. So one bolt vibrated out while driving 2 weeks after they "repaired it" and the other bolt was begining to unthread itself (hence why the noise started). In my case they botched a very simple/ straight forward repair. They might do good for simple stuff like tires, but I wouldn't trust them with any major repair, and definately not for something as important as brakes. They are nice people though, so I think their heart is in the right place. I just think they are essentually a tire shop that occasionally does "other stuff." Which struck me as odd because their was a race trailer/ hot rod parked out back of their shop. So somebody there knows how to wrench (owner?), but definately not their shop employees . . . hopefully they can turn things around, because they seem like nice people, and I prefer supporting local businesses.

Cost of labor is too high for a shop that consistently turns away costumers needing work…read moresame-day/next-day. Everytime I go in there they schedule me at least a week out and I figure out how to do the job myself by then lol and save myself the cost of labor, so thanks for that atleast

I have thought long and hard about writing a review about Crawfordville Automotive repair. I have…read moresubmitted service on 5 vehicles in the past. When Dan was running it. He made sure the mechanics did the job for the cost of the repair. Since then, I took my Truck in to have a routine ballpoint replacement (upper lower). I left town on a trip and never got a call letting me know it was finished. (2 weeks later) I called before I took a flight back to make sure it was finished. "yes sir, we are getting ready to finish it tomorrow" (The day I was scheduled to land back in Leon County) Well, the ball joints where definitely put back into the arms (upper/lower arms). And, when it came time to service (grease joints). The orffes on bottom joints had been permatexed shut. Meaning they didn't put any grease fitting on. And the mechanic didn't' forget he simply glued the hole. If you don't know, that means you cant add grease to make the joints last. I asked Mr James about it. "we would never do that" I replied "this truck has never been anywhere else"!!! He then said it would be 2 hours labor but would never return my call after the 3 call? I am now needing new ball joints again... 2 years later. The joints cost me $1400.00 Now they need replaced again 2 years later because they cant be greased and run dry... Crawfordville Automotive failed to communicate!! You should not need to replace ball joints in 2 years unless they run dry... And, never should they be permatexed closed so that they cant be serviced (greased) This is very basic service and the unskilled craftsmanship has cost me too much money to continue patronizing the business.. I wish Dan was still in charge. He wold have answered the call and set up maintenance! Loss of Trust

My 2015 GMC had me virtually stranded in Crawfordville FL. I stopped at Faircloth Automotive, and…read morewhat a great experience! Jeff (service writer) diagnosed my issue within 2 minutes. He and owner Joey were able to repair the vehicle within a couple of hours and Joey even picked us up from lunch to return to shop. Very honest and would highly recommend this shop. Saved my day, and trip!

Faircloth Automotive have worked on several of my vehicles. Joey is always straight forward and…read moreeasy to deal with, and the work itself has always been great. I began using Faircloth Automotive since we moved to Crawfordville in 2020, and they've never given me a reason to not trust them, which trust is a HUGE factor when dealing with mechanics, as there are many bad/ shady ones out there. So dealing with a honest place like Faircloth is always appreciated.

Really appreciated the detailing Carter's did on my 2014 F150 and our 2000 Super Duty! Mark was…read moreextreme detail oriented and made sure every surface looked new! I was very excited and proud to take it for a ride!!

From the owner: Convenience, Efficiency, and Quality of Service are my guarantees to you. Attention to detail is…read moredelivered whether the work is mechanical or cosmetic and I am here to be your mobile solution. I can meet you at the time and location of your best convenience. And in any service provided I move with certainty in order to get the vehicle from my hands to yours as quickly as possible. To state things simply, I am someone who cares about cars and I always value them as the customers investment.

Absolutely wonderful service!! The place looks brand new!!! Gray customer service. They even stayed…read moreopen later just to complete the work!!! They offered me competitive pricing on 4 new tires mounted, balanced, and aligned.

Love a business that always remembers my name. Great prices! Great service! Thank you!read more

Wow, just Wow! My experience was first rate! From the time we walked in the door, until my vehicle…read morewas returned, the service was OUTSTANDING! We were greeted and checked in quickly by "Queen: Tanisha! She was so helpful and explained the process efficiently. Follow-up with other staff was excellent as well. The service was completed in a timely manner, even though we had told them that there was no rush. I felt comfortable that the problems were identified correctly and addressed. Thank you so much. I am not located in Crawfordville and I absolutely love my Firestone where I live. This store continued my high regard for the service and fairness of costs. Thank you so much!

If I could give negative stars I would. Horrible service. I went to get my oil changed here at…read moreFirestone and they forgot to replace the oil back into my truck after emptying it. They told me my truck was done and I drove for over 5 miles and my engine sounded like it was going to explode. Crazy knocking sounds etc. They did not put oil back into my truck and I drove my truck without oil. They never gave me a refund and don't care to have my engine checked out to make sure that nothing is wrong with my engine. The staff is extremely rude and treated my husband and I like we were the problem. I was without a vehicle for 6 days before they told me to just come and get my truck. I would advise going elsewhere for any and all services that they offer. The worst customer service I've ever dealt with and clearly the mechanics are not capable of doing their job.