also, I don't have anyway to prove it, but my wire harness wash slashed with a razor blade. We have a brand new vehicle it wasn't like that went it went into the shop and I just noticed it after taking it home and taking a close look at everything. don't trust these ppl.
Ok, I've got a bit of a story to tell. Unfortunately I did not feel like they cared about our situation.
They didn't care that we broke the bank, and they didn't have any supportive conversations with me or my wife about the situation. I called the shop, asked if they would give me a quote over the phone to drain the AC system, then once the part is replaced they would re-charge our AC system.
Was quoted $341.56 for this work to be done.
Ok great, my wife takes the truck into the shop to have it drained the next day. They then say it's $600+ and said it's because of the AC system we have. We said ok, whatever, it's got to get done.
They drain the system, then recharge the system all at once. My wife leaves confused as to why they did that.
Once I got involved and told them they just charged a leaking system, we brought it back to have it drained. They said it was a
miscommunication on our end, blaming my wife.
Not her fault, Whatever, moving on.
I replaced the part (condenser) and took the car into the shop myself the next day, and instead of making me feel confident that they will make sure the system doesn't leak and gets charged properly.
The first thing they did was complain about the The first thing they did was complain about the miscommunication that happened amongst them and my wife the day before. Blaming her again.
This made me very mad, instead of making it right they continued to talk about the situation. They should have apologized and said they are here to help us, let's make this right so you guys can drive your kids around and keep them cool during the hot summer days. But no. Instead, they express that they don't really care. They just care about making a profit.
Bottom line I didn't feel wanted there, they didn't make me feel like they would help anyway they can. Instead they complained about the situation and didn't care that I spent every last penny I had to get this AC working again. Because of this incident I will not be coming back, the females there have terrible attitudes. I'm taking my business elsewhere. Hope everyone else has a better experience, I was hopeful that this was going to be a great place to go to. Unfortunately it's not.. read more