When I drove up, I was greeted by a service employee who asked me to pull up. I asked how much an…read moreoil change was, and he told me that I'd have to talk to them at the desk. I asked again at the desk and was told it was going to be about $90. That was more than the Honda dealership charges, and I get a free car wash at the dealership. Christian was very helpful and offered to discount the service for me. My in cabin air filer was checked as was my engine air filter. I was told it was almost ready to be replaced but that it could wait. They did a check of all the fluids and when they were replacing caps, they would call it out to the other employees. There were three people working with me and truck at once. Once they were done, I was directed out of the bay. Without a discount, I would have the service done at the dealership next time.

We were greeted as soon as we pulled up and were each given a nice cold bottle of water. There…read morewere 2 vehicles being worked on, but they got us in quickly and efficiently. They offer a military discount, which is appreciated . Would highly recommend! Thank you so much!

After reading reviews elsewhere, I decided to take my car here for an oil change. This is a local…read moreestablishment that has been around for years. I love how quick the service is but also how friendly the staff is. Everyone speaks and greet you immediately. You are guided to park appropriately and I love that the staff call out to each other what they are doing and what they are working on. The have the ability to make appointments for services that will take a while. I also like that they open until 6pm which is an hour later for those that work standard bankers hours. The are fairly priced and I don't feel pressured to purchase potentially unnecessary items and I love the ease of not having someone trying to upsell you. I feel like they are honest people and their judgments are fair.

Great customer service. Great attention to the details. Will definitely be back for any service…read morethey provide.

Wow, just Wow! My experience was first rate! From the time we walked in the door, until my vehicle…read morewas returned, the service was OUTSTANDING! We were greeted and checked in quickly by "Queen: Tanisha! She was so helpful and explained the process efficiently. Follow-up with other staff was excellent as well. The service was completed in a timely manner, even though we had told them that there was no rush. I felt comfortable that the problems were identified correctly and addressed. Thank you so much. I am not located in Crawfordville and I absolutely love my Firestone where I live. This store continued my high regard for the service and fairness of costs. Thank you so much!

If I could give negative stars I would. Horrible service. I went to get my oil changed here at…read moreFirestone and they forgot to replace the oil back into my truck after emptying it. They told me my truck was done and I drove for over 5 miles and my engine sounded like it was going to explode. Crazy knocking sounds etc. They did not put oil back into my truck and I drove my truck without oil. They never gave me a refund and don't care to have my engine checked out to make sure that nothing is wrong with my engine. The staff is extremely rude and treated my husband and I like we were the problem. I was without a vehicle for 6 days before they told me to just come and get my truck. I would advise going elsewhere for any and all services that they offer. The worst customer service I've ever dealt with and clearly the mechanics are not capable of doing their job.

Cost of labor is too high for a shop that consistently turns away costumers needing work…read moresame-day/next-day. Everytime I go in there they schedule me at least a week out and I figure out how to do the job myself by then lol and save myself the cost of labor, so thanks for that atleast

I have thought long and hard about writing a review about Crawfordville Automotive repair. I have…read moresubmitted service on 5 vehicles in the past. When Dan was running it. He made sure the mechanics did the job for the cost of the repair. Since then, I took my Truck in to have a routine ballpoint replacement (upper lower). I left town on a trip and never got a call letting me know it was finished. (2 weeks later) I called before I took a flight back to make sure it was finished. "yes sir, we are getting ready to finish it tomorrow" (The day I was scheduled to land back in Leon County) Well, the ball joints where definitely put back into the arms (upper/lower arms). And, when it came time to service (grease joints). The orffes on bottom joints had been permatexed shut. Meaning they didn't put any grease fitting on. And the mechanic didn't' forget he simply glued the hole. If you don't know, that means you cant add grease to make the joints last. I asked Mr James about it. "we would never do that" I replied "this truck has never been anywhere else"!!! He then said it would be 2 hours labor but would never return my call after the 3 call? I am now needing new ball joints again... 2 years later. The joints cost me $1400.00 Now they need replaced again 2 years later because they cant be greased and run dry... Crawfordville Automotive failed to communicate!! You should not need to replace ball joints in 2 years unless they run dry... And, never should they be permatexed closed so that they cant be serviced (greased) This is very basic service and the unskilled craftsmanship has cost me too much money to continue patronizing the business.. I wish Dan was still in charge. He wold have answered the call and set up maintenance! Loss of Trust

Absolutely wonderful service!! The place looks brand new!!! Gray customer service. They even stayed…read moreopen later just to complete the work!!! They offered me competitive pricing on 4 new tires mounted, balanced, and aligned.

Love a business that always remembers my name. Great prices! Great service! Thank you!read more

Just bought an older vehicle and needed a pre-purchase inspection... called them and they had me…read morebring my car in the next day. Called me within a couple hours and had the report ready, pictures, everything...didn't try to sell me anything extra.... Very honest people.... It's hard to find a really good reputable auto center... I am so glad that I found this place, they are going to be my go to auto shop!!!

Used 'em for years- My Toyota Sub'y and Malibu. Gives estimates and advice. What is needed and…read moremaybe what's not for a high mile grocery getter. Once fixed, never had to return.