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    Bray Trailers

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    MarineMax Wrightsville Beach

    MarineMax Wrightsville Beach

    3.5
    (11 reviews)

    here is the jist of my review of the horrible experience with marine max of wrightsville beach. the…read morebad thing is, it's not the 1st bad experience. i would recommend you reconsider purchasing from someone else should you want good service. there service department is not very helpful. the salesman was kind and helpful, but the service department has not been helpful at all. here is the message we have sent to the service department. hopefully this helps you understand why i am quite upset with them. a $10 warranty part, cost us $900 and we have to fix our boat ourselves. i have paid this invoice, however, it would have been nice had you actually fixed our boat! my husband had already diagnosed the problem and told you to please bring an oil pressure sensor as we had a week trip planned on our boat. should you not use the sensor, you could always take it back. you said you had to service the generator before diagnostic could be done, my husband told you we had just had it serviced. there was no need for another service. you just charged us $900 for no reason (a $10 warranty part cost us $900 extra), service did not need to be done again. simply, you did not send a sensor with your technician as requested. your tech bypassed the sensor to test it, and it worked. he just didn't have the part to fix it. you said it wasn't the problem but you would mail us one just in case. well - why did you mail one just in case if you knew that wasn't the problem? again, because knew that was the problem because your technician bypassed the sensor himself and it worked. you didn't want to admit you were wrong by not sending that sensor and requiring that service. we bypassed the sensor for our trip ourselves and it worked. you mailed a sensor (you said it was being overnighted and it didn't come until the following saturday, a week later after our trip) - and now after paying all of this money, we have to fix our boat ourselves. now you know all of this. but the public will now know this and so will your boss and searay will also know how there dealers handle things. sincerely, leigh anne

    We ordered a Sea Ray 210 and Dean walked us through every step. We are first time boat owners and…read morehe was patient and laid back and answered all our crazy new boater questions. At delivery, we were taken out for a test drive and orientation. Capt. Adam was fantastic and even offered that we could go out again when we were in town and call him with any questions. I think they spoiled us and now we will buy our next boat from them with no hesitation. Very pleased with the whole process!!

    Anglers Marine

    Anglers Marine

    3.2
    (20 reviews)

    Not sure how they made my first review disappear (Didn't think Google pulled legitimate reviews)…read morebut stay very, very far away. This company doesn't care, (Although if you leave a bad review, the manager will call you a dozen times, don't know why, never left a message but I did not answer) the technicians leave a lot to be desired (And yes I know what a good technician is, I've been in the "Tech" business for 50 years) The bill was over $2200.00 and it included my annual service. They told me I needed a new VHF antenna, they said it was broken, nonsense but have to have a working radio when on the ocean, so $200+ dollars for that. When I dropped my boat off, they didn't say it was broken, when they wrote it up, didn't say a word, when I called 3 times to check on the boat (They didn't start working on it for two and a half weeks) they didn't say a word but finally when they brought it into the shop to begin the work I needed a new one cause mine is snapped in half. Again, nonsense, but have to have a working radio on the water. I had an issue with my Fresh Water Pump, so for $500.00+ dollars, I had them fix it. One month later (today, June 7th, 2026) and it doesn't work (I'm sure they'll say it's my fault, like the antenna) so now I have to have the $500+ dollar pump repaired less than a month after they replaced it. Yes, I should bring it back and have them fix it but I don't trust a word they say or the quality of technical employee's that work there. I'm sure they'll find some reason it's not covered, but moving on; When I picked my boat up and put it into the water the Port Engine wouldn't start, wouldn't even crank. I called the store, sat on hold for 2 minutes and got a "Huh, it was run here". Basically they didn't test my Batteries (Maybe an annual service doesn't include testing the batteries in NC but it does everywhere else) so the next morning, I had to go, get a new battery and install it. They didn't lube anything (The Cabin Door sounded like the Munster's House doors) and I can go on and on but it's useless, they just don't care and it shows! They're a typical "Dealer" they don't care, don't have any quality control, no follow up, no people skills and a repair staff with few "Technical Skills "and my new boat yes, just ordered a 280 thousand dollar boat, NOT from them will be delivered in @8 weeks. It's unfortunate they care more about money than their business reputation or integrity.

    I recently visited Anglers Marine Supply in Shallotte, NC to purchase a boat, and unfortunately,…read morethe overall experience was disappointing. The staff (with the notable exception of sales representative Carter, who was helpful and professional) came across as unwelcoming and unfriendly. It genuinely felt like they were not interested in earning our business, which was surprising given that we were there to buy a boat--specifically, to repurchase our own boat that they had in inventory. The attitude from most of the team left us feeling undervalued and frustrated. If it hadn't been for the specific boat we wanted, we would have taken our business elsewhere without hesitation. While the facility and selection seemed decent, the poor customer service overshadowed everything else. I would recommend potential buyers consider other marine supply and boat dealers in the area that treat customers with basic courtesy and enthusiasm. Unfortunately, this visit left a sour impression, and I won't be returning.

    Bray Trailers - selfstorage - Updated July 2026

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