Very satisfied with the place, very easy and simple, they give you everything you need and you can take the necessary time to do a good job, I would definitely come back. read more

Braxton's Animal Works - Pet Stores Near Me - Wayne, Pennsylvania

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I've been taking my dog to Braxtons for the self-serve dog bath once a month for over two years since we moved to the area. I always find the staff incredibly kind and professional--they deserve ten stars. However I feel some customers who come to use the self-serve dog bath are "abusing" the facility. If you have a big dog that sheds like crazy and you don't really know how to do it, you should spend more money and send the dog to a professional groomer. It doesn't feel right when you need to use 20 towels and make a huge mess. The self-serve dog bath isn't meant to be used in this manner. This is just my honest opinion. I truly feel sorry for the store and staff in that kind of situations. I know it's hard for Braxtons to come up with a policy about what kind of dogs can use the self-serve bath (which would definitely causes backlashes), but people should have known better. read more

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I was super excited to learn that there is a pet store with reputable products in the local area. Employees at the store were super nice and attentive. Customers in the store were also nice folk. They had the healthier dog foods that PetSmart doesn't carry which attracted me to check out the store. Sadly, I found the prices there to be well above other family owned pet stores in other towns. The bag of dog food that I was looking for was $20 more than another store. The at home allergy test kit was $20 more than purchasing online which had free shipping. I would love to shop here, but it's worth driving to another town due to the amount of mark up at Braxton. read more

It took me a while to figure out where the plant store is, but I'm absolutely in love with both the animal part of the store and the plant part of the store. The animal products part of the store is inside in a barn-style building. There's two levels to it, and a bath that's super cost-effective and easy to use. The bottom section is moreso toys, treats, and food. The stairs going up are decorated with really cute pictures and fun decorations that make you feel like you're at a cozy family store (not sure if Braxton's is but the vibes are there). Upstairs, there's dog bed stuff, cat bed stuff, and a variety of larger items that they didn't have downstairs. There's also bird and smaller pet products if I remember correctly. The plant part of the store is AMAZING. Oh my gosh. They have so many different kinds of plants, anything you like will be there. They have succulents, cactuses, herbs, leafy plants of all colors, small trees, bromeliads, hanging plants, and even a floating water plant! There's a million garden decorations and pots inside as well, and a tiny farmers market with veggies and fruits and stuff. The vibes inside are kind of magical/make you feel like you're in a fairy's house. The women that work there are kind and knowledgable, I always ask them questions about the plants and they have specific and useful advice. One time I forgot my phone inside and one of them chased after me to return it to me. I'm in love with the plant part of the store. To get to the plant store, instead of going into the animal part walk to the right of where that door is. It kinda looks like there's nothing there at a glance but walk through the outer plant section and you'll find the building. I highly recommend all of the above, prices reasonable/not overpriced that I've seen, comparable to any other pet store, and vibes immaculate. All employees are incredible as well. Braxton's you're the best!!! read more

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Generally a great store but was so mad today! Drove 25 min to find some guy is tying up all 3 bath tubs washing his dogs, and we'd have to wait an hour with our dog to wash him! Why let one inconsiderate asshole take up all 3 tubs? Entitled main line prick who gets whatever he wants I guess...other people were waiting in front of us. I can't wait an hour with an anxious dog, and with my bad back I have to wash him in a raised tub. That guy should have been told you get one tub... read more

I'm a satisfy customer on today. I decided that I needed to find a store local to my job. Braxtons Animal Works was the perfect place to shop. I'm so excited to become a frequent buyer. I was able to go into this location and get help from the clerk name Jim who was great. I gave him some details about my dog, and he was able to suggest a family owned business, which I believe is awesome. Not only did he suggest them, he also gave very particular details about the company as well. To be honest, that made me feel so comfortable and happy to buy the product. Don't get me wrong, I was a little skeptical simply because my dog is used to a certain brand. I didn't want her to be picky and not eat it. While checking out, Jim assured me, if she did not eat the food, I could just bring it back, which was also fantastic. read more

Braxton's Animal Works - Products purchased - Pet Stores Near Me - Wayne, Pennsylvania

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Love the quality of products sold, the staff is great and the dog wash is well managed!

I bring my dog to Braxtons Animal Works to use their self-serve dog wash in the colder months when I can't bathe her outside. The stations are clean, stocked, and well maintained. The store has a nice selection of pet products and the staff is always very friendly. Definitely check out this store! read more

I was so excited to see that they have pet baths that I went immediately. They do provide all that you need except they water down the shampoo so I suggest take your own. read more

This place is so nice. They have things no other pet store has. I love the assortment of handmade cate toys. Food supply is everything you might need and lots off variety. I went in for cat grass and came out with so many other items. My cats live the handmade by an employee cat mat. It's just the right size for lounging and has cat nip in it. People who work there are knowledgeable and super nice! read more

Braxton's Animal Works - My cat Tonka enjoying his new cat nip lounging mat from Braxton's - Pet Stores Near Me - Wayne, Pennsylvania

Crazy awesome selection of non-mainstream foods made with quality. I compared prices to Petsmart and Petco and even when the box stores have sales or coupons, Braxton's is still cheaper. Very friendly staff. Only positive experiences. Braxton's offers a rewards program (once you spend a certain amount you get money off), which is a really nice touch! They also offer coupons fairly regularly, which really helps. We just end up buying more from them, so it's a win-win. read more

Great place! Owner operated and cared for. Staff amazing polite and friendly. Recommend highly.

I will never forget back in in 1990 when we got our first standard poodle and had no clue what to feed him, how to train him , how to groom him. And we walked into Braxton's-which is near our home and Bill Braxton took us by the hand and gave us lessons. You could see how much he loved animals and cared that his clients also learned to love them as well. He even gave us lessons on how to groom our dogs with clippers. And we have been doing it ever since. We buy our food, snacks and toys there. The staff is always helpful, polite and you can bring your dog in for treats. I would highly recommend them read more

The best pet supply store I know of. Apparently, Braxton's is a family operation that has been around for decades. Not as big as PetSmart and Petco, but plenty big nonetheless. The service is great, like the selection of foods. The main reason I go to Braxton's is the selection of quality cat foods. You won't have trouble finding a variety of high quality grain free foods, canned and dry. Some of these are really pricey and probably are consumed by the rich, spoiled mainline felines, but others are affordable. They also carry a good selection of ordinary, budget cat foods so it isn't all about the fancy kitties. Braxton's stocks plenty of litters, toys, pans, and miscellaneous cat stuff as well. read more

What a variety of items they have to choose from! For those of you who have dogs and/or cats, this is THE place to shop for all your friend's supplies and accessories. The staff is very knowledgeable and very helpful. They carry even the obscure brands of pet foods and accessories. The only downside to this upscale pet supply store is that they are a little pricey. A little more than a regular store but very nice to go into. And the best part is that you can take your dog or cat shopping with you. read more

Yeah I'm a fan, but I expect to pay extra to be one. Braxton's is a great pet store. They have everything you'd want for Fluffy or Spot. The variety of pet foods and treats they offer is amazing-with a heavy emphasis on premium, organic and the like. The staff at Braxton's are friendly and accommodating. I like to support good Mom and Pop business and will pay a bit more to do so. If you feel the same-Braxton's is a place you should visit again and again. read more

This animal supply shop is in a cool old barn that you enter through the back (don't park in front where you first drive in). Good spot for finding healthier treats and chews for your dog (I don't buy treats that were made in China if I can avoid it). My vet's assistant referred me here for Bag Balm, which is for cows but has been doing wonders for my dog's chronically dry nose. A good mix of mainstream and hard-to-find food, treats, toys, etc. We will be back when she needs a new crop of parts to gnaw on. read more

Braxtons is great! I find the prices to be more reasonable than the other premium pet stores. Staff is very friendly, and helpful. They have a scale, which is wonderful.. I wish more stores did. It was very helpful to keep track of my dane puppy's quick growth, and she's so used to getting on them now when we go to the vet she goes right for it and sits for a cookie =) Also a big plus for us : No shiny floors!! Just wish they carried Fromm food for my cats. They certainly have everything else you could need, though! read more

I recently experienced no social distancing of staff or customers and fled the checkout when there was a cluster of 7 people all within 6 feet of me. DO NOT shop here if you are Covid concerned. read more

A great place to buy your pet supplies. Family-owned and the staff always greets you and is very helpful. I wanted to mention that I have found numerous things in this store that are CHEAPER (that's right, I said cheaper!) than the big box pet stores. The food is more expensive because it is much higher quality food than you find at the chain stores. In fact, some of the high-quality food they sell at Braxton's is cheaper (I said it again!) than the crap I've seen at Petco. Highly recommended! read more

I have shopped at this store for almost a decade and have always been a happy customer. I don't know what is going on of late but things have changed. New owners? New management? I just wrote a letter through their contact page on their website about the sorry state of this store. I'm hoping that there is a quick turnaround in whatever is going on. I will give the store one more visit before I place my orders elsewhere. Quite disappointing. read more

Near my place! Clean and can find many healthy pet foods

McKayla was extremely helpful this week. My dog is itchy a lot and she explained what foods work best and why. I bought some fish based food and raw goats milk. I also bought some raw food with organ meat from Answers that I plan to introduce him to soon. And I bought some coconut oil to rub on him, which seems to help. I also bought some fish oil but have not tried it yet. McKayla knew a lot about the omega oils. Matt was great too - at explaining the raw goats milk and what to expect when I use it. Such great customer service and friendliness is why I've been coming to Braxton's all my life. Thank you! read more

Love this place! It's family owned and all of the employees are extremely knowledgeable, friendly, and helpful. They have recommended some great products for us in the past and I trust them. For example, our pup was going through fetch toys extremely quick and we needed something he wouldn't tear apart within a couple days. One of the employees recommended a frisbee that was tested on tigers! Needless to say, this frisbee is still in tact after 2 months! To make things even better, almost everything is cheaper than the chain stores! No need to go anywhere but Braxton's now. read more

Courteous, helpful, friendly staff. I always special order my dog's food from Braxton's, and prefer to buy items from them than from a chain store. And don't be fooled, their prices are the same or better than the chain pet supply stores. Hope they don't find that out and change them! read more

Yes, The service at Braxton;s is A++, and the variety is extraordinary - all top quality, and NOT expensive. My treats and dog food are less than the name brand pet stores, and the service is WAY more than you could ever expect. Want something you do not see - just ask - they almost always can order it and have it in a day or two. They are fabulous! read more

Look... I love my cat... she's my baby... so I spoil her rotten. And when I want to get the best food and toys I go to Braxton's. Honestly, their customer service could be better, but the store truly is amazing. Their selection is just amazing. And at Christmas time, they have the best trees!!! The only reason I give it 4 instead of 5 is because their service is so-so. But then again, I am usually self-sufficient and don't need that much help. read more

I have to drive a little far to go there but it's so worth it for their selection. They seem to have everything that the big chain stores don't have with some crossover. Some prices are higher, some are lower. If you don't see it they will get it for you, and the staff is extremely helpful. They are just there to help, not push. Your pet is welcome too! I just love them! read more

Love your store The staff are all so nice and helpful especially when it comes to pet nutrition and just overall pet care. I love all the events Braxtons has and everyone from Wayne on down have highly recomended this store. I love the old hardware feel to this store and fact that its so close to were i live so that if i run out of something i can just drive on over. Great Wellness fair! The staff is soo nice and helpful and they give great advice, If you do not have what your looking for they will make sure you get it . Love the fact that the store is pet friendly clean and the staff are always smiling. read more

I love animals I have 2 cats, a dog, and yes, I said this ---- two fish tanks !!! I have lived in the area for 15 years, and didn't know this place existed. I am always running out of fish supplies, I can literally need them sooner than I can reach either petco or pet smart in ardmore or paoili. Why so much hate ? Someone recommended this store as a great long standing pet place, where I was sure to find anything and everything for pets of all kind. So, I go in, and it's "huge" two floors with so much space, and it is totally empty, middle of the day. I have never been in a pet store that empty. Ever. I walk all the way around the downstairs, while a sales person follows me , ( no fish supplies... surely I am thinking, a place this huge must have a major space devoted for it. I go upstairs, and she literally walks right behind me, I start looking around upstairs and she says, what are you looking for ? I said, fish supplies ... she said, what???? I said, oh, aquarium supplies, - blank face - she said, do you mean a tank? for " fish" ? as if I had asked for dead children's fingers? I said, yes. She said, We have not carried them in years!!!!!! They did not sell well for us.... no kidding, with that kind of attitude, and no wonder your entire 8500 sq foot store is empty at 2 pm . read more

Very often the big chains have good selection (if you know what you want), reasonable staff, and reasonable prices. But for the last 14 years I've preferred Braxton's. It's a local, family-owned business now run by third generation Braxtons and everything about it makes me come back month after month, year after year. They love the business, they love animals -- and they're really good people. Their selection reflects an unparalleled knowledge of the business. Their prices are fair and are sometimes lower than the big chains (that was a bit of a surprise). Their staff (warning -- two of my children actually worked there during their high school years) really are special and will always take your stuff out to your car. Even the store itself -- two stories of Amish-built goodness -- contribute to a really nice, comprehensive and unhurried experience. There's a scale at the entrance so you can marvel at how much your "little" puppy now weighs (65 lbs last time we went in); there are water bowls just inside the door; and there are always smiles. Braxton's really is a local landmark and institution. Can you tell we like it there? read more