Never in my 61 years have I visited a Braums that gave terrible service. That is until today when I attempted to get lunch from the Braums in Bonham. The attitude exhibited by the young lady at the drive through was pathetic and dismissive. First visit here and definitely my last. read more

i sat down to wrap up dps traffic stop notes & tpwd notes from bois d'arc lake & ordered a split. ten minutes later i had to go ask for it. young lady said "i called out a number & called out banana split three times!" i just said "okay well i am 30 feet away, you too lazy to bring it over?" she said "it was easier to put it in freezer than walk out there!" while 7 people stand around doing nothing! so sad, they are that lazy order 725 1515 read more

Braum's - Banana split - Ice Cream & Frozen Yogurt Near Me - Bonham, Texas

Delicious food, great ambiance, and the service was friendly. The bathroom smelled a bit and could have been cleaner, but overall it was a great spot. 5/5 food, will come again! read more

Y'all. I'm not even gonna lie to you. Braums used to be my favorite ice cream store to go in and have them custom make your goodies. Maybe I'm old... maybe they are getting lazy. I don't know but I swear I wish I were a secret shopper right about now. So let's see. Nice people, pretty clean, store part looks wonderful. Bathrooms clean. A few tables dirty... that's common. But it's the ice cream line y'all! Like every single time! The scoops are getting smaller and many don't square dip anymore (See Braum's! I know my lingo!) a lady ordered a diet cherry limeade and they still squirted simple syrup in it... like when did they change that rule?! (She may have wanted diet for a reason, like come on y'all!) My hubby ordered a vanilla shake, cause he's boring like that (Ha!) and they put simple syrup in it! I was oh no... honey. He didn't ask for more sugar in his shake! She said well, that's how we are supposed to do it. I said, nope. Milk and ice cream only. Please remake it. After an eye roll, she conformed to my request. But let's talk about me and one of my favorite things. The MIX! Which is what I took a picture of. When I say lazy... this is what I'm talking about. Back in the day, you would order a mix and the whole daggum cup was filled with the topping of your choice. NOW you'd be lucky if you get any location to MIX it up and get 1 out of 5 bites both that (topping) taste. If I wanted a cup of frozen yogurt with topping on top, I would have ordered it. AND it would have been cheaper. So complaint... I always want two toppings... I do NOT want extra. I want you to SPLIT the scoops of topping in two. If it is 4 scoops, I want 2 of 1 and then 2 of the other, to eliminate this extra topping charge. After a full two minutes of explaining...deer in headlights, I just said never mind. AND watched her proceed to do exactly what I explained and still charged me extra. Errrrrr. It's ok. GRACE! The top looks fortified with toppings, literally an inch down from the top, guess what I see? No really... guess. Just yogurt. No MIX up of anything. No toppings integrated in there. When a healthy eating person stops to get ice cream, they have either had a bad day, or it's a cheat day and really really need their cheat food to be done right. Seriously. Write it down. Post it on the employee bathroom stall door. Whatevs. I am just going to quit yogurt and go full fat ice cream and head to DQ for a blizzard. Those things are always blended full out... I just hate to give up yogurt because yet again Braum's has let me down. So, Braum's owners... hire me to be your secret shopper. And train your people how to do ice cream and drinks RIGHT without the shortcuts. Peace out read more

Braum's - Heath bar and Pecan mix - Ice Cream & Frozen Yogurt Near Me - Bonham, Texas

I ordered a chicken dinner and a bowl of chili. I was really looking forward to the bowl of chili, and when I opened it and tasted it I was very disappointed. The beans were not done. It was cold. It grossed me out because it was so cold. I could not eat it. The chicken dinner was fine, but the fries could've been better. The fries were not very fresh and were hard. The place was not that clean. The drink station was a hot mess, but I did see a young man go over there and start cleaning it up. The service was ok. They weren't overly nice, but they weren't rude either. There was a young man behind the counter on his phone while other employees were somewhat busy. There were a couple of young ladies who were very busy. The chili just really grossed me out. It was like it had never been heated up. Also I'm glad I got my own spoon, because there was not one in the bag. I don't recommend this place, and I definitely won't go back. read more

I'm not sure what is going on with the establishments in Bonham but every single time we go to both Braums and or McDonald's everything is either the wrong order or it's cold food or on MANY occasions I have bitten into a RAW or extremely undercooked burger. As far as the simple things that you got used to getting in a drive through that's a thing of the past, 9 times out of 10 you WILL not get any napkins and with the crappy burgers they are selling you need a ton of them, The CHILDREN that these places have working couldn't give a rats ass about customers and service, never been rude to them but it's all I can do NOT to say something about it. It's almost habitual to get the wrong order or if I have to modify my order for example I'm allergic to pickles, but the NEVER DO WHATS ASKED . I've spoken with management about these issues and it NEVER gets resolved. It's not ok to do your customers as if they are BOTHERING the employees. Restaurants are ALWAYS dirty and smell , restrooms are ABSOLUTELY DISGUSTING I won't even let my kids use those restrooms. Damn I hate these fast food places that could care less about the customer read more

I have lived in texas for almost 2 years and I can't believe I waited so long to get a burger from here. I was traveling back to anna from Broken Bow and stopped here for a quick bite on the way home. I ordered the bacon cheeseburger and it was So So good! every condiment on the burger had exactly the perfect amount of everything. Exactly the way I would make it. Why have I not been before lol. Deliciousness!! I will definitely Be visiting more often. I've been missing out! read more

Absolute nasty little cow working drive thru tonight. I pull up to drive thru no one in sight... a truck pulls up in other lane places his order.... pulls on through... I am still waiting for any acknowledgement silence... another car pulls in open lane orders pulls thru... still nothing on my lane... third car pulls through other lane, places order, pulls on through.... still no acknowledgement over speaker... I tap my horn to see if maybe it doesn't work... this little heifer pops on her headset and said "did you just honk in my ear?" I said sure did since 3 cars have been through the other lane trying to see if this lane is busted.... that little See You Next Tuesday had the nerve to say "why don't you go over to that lane!".... needless to say I hope she learned a few new words tonight for her vocabulary and learns some manners! read more

We love Braum's grocery side. Their milk and butter is the best. We travel across state lines to stock up. I'm not a big fan of their restaurant food. It's alright, nothing special. We come for the ice-cream. read more

Very dirty inside and trash on the parking lot. Kitchen was dirty. All counters and tables were dirty. The staff was friendly.

Driving from DFW to Pat Mayse and we hit Bonham about lunch time. We were trying to decide between BK and Braum's, thank heavens we stopped at Braum's. I have never seen a Braum's this big. This one had a small market attached to it. Burger was spot on. Really like the fact that you can order a shake instead of syrupy soda and not pay a dime extra. The place was clean, including the restrooms, the service was good, and the food came out pretty quick. Thumbs up. read more

Braum's - Burger, fries, and a strawberry shake! - Ice Cream & Frozen Yogurt Near Me - Bonham, Texas

My wife and I live in Dallas and we like to spend weekends in Fannin County. We found this Braum's to be a nice laid-back restaurant however it does get quite busy as there is a football stadium nearby. They were not busy when we arrived and the lady at the counter took a fancy to my wife's James Avery charm bracelet ; it was just nice hearing them talk about stuff. Our burgers were wonderful... I just wish that the fries could've been a little bit greasier so that the salt could have stuck to them better! I'm only giving them 4 stars because only 1 of the 2 ketchup dispensers was operational during our noontime meal on a Saturday. Yes.... The line to get ketchup got pretty stacked up and none of the employees seemed to care. read more

Food is good. Wish they had pineapple milk shakes and sundays. To much chocolate flavors so I have to go to another business for fresh fruit flavors. Friendly service! Dining room is usually dirty so I use drive through. read more

There is no consistency with the breakfast food. We go every Friday morning, why I do not know. Today we ordered the hasbrowns and they are way over cooked and literally didn't have any egg in my burrito. I don't understand how hard it is to make your stuff the same way each time and be constant. Its absolutely ridiculous. Please please please train your employees and learn to make your food properly. Better step yalls game up or whataburger is gonna shut yall down. read more

Hit and miss at this place. Always check to see if you got straws and napkins if you're carrying it off. Lord knows it'll be hard to find a clean table when you want to sit down. Don't go after school or the kids will be everywhere laughing and cutting up.. read more

Best Brahms around, Staff is always nice I gets the job done. My favorite a bag of burgers. I'll always eat here again.

Food is pretty much always good. My only suggestion is to cook those crinkle fries longer! They are never crispy. The ice cream is dynamite as are the milk shakes. I love when there's specials in the market ESPECIALLY the milk 2 for $5 Braums milk is far superior to any other milk available around! read more

I have never waited so long in a drive thru before in my life! The workers were nice, bit I'm guessing it's way understaffed. I waited over 20 minutes from start to finish. Prices are good but my time isn't worth the savings over going to a faster drive thru. read more

poor service and long lines cant even get a simple drink order right here

I was so excited to get back to Braum's country, but this location is a disappointment. It is not as clean as it should be, and the customer service is lacking, I may have to find a new favorite ice cream place. read more

I like this location much better than the one in Sherman. It seems like the service is faster and the cashiers are friendly. The seating area could be a cleaned a tad more frequently, but overall everything was great. I did not come at a busy time though. I know these places get slammed. read more

Stopped in for a double cheeseburger as a pit stop for a long drive; a perfect burger just the same as I remembered from 20+ years ago. This place had clean bathrooms, nice fresh market and helpful staff. Plenty of seats for enjoying your meal before enjoying Bonham or getting back on the road. read more

All the girls behind the counter were arguing about who's job is who's and multiple people are standing in line for their shakes and food. the guy making food is taking orders at the front and no food is being made. after 15 minutes we finally got our food. very unprofessional. read more

Best burgers. Wish wait time was a bit qui let but realize everything is made when you order. God bless Braums.

As a rule, I don't eat at Braum's, but DH is a fan and I am hanging with him today. I got the Strawberry Chicken Salad and it was really good. The place was pretty clean. I would come back to this one. read more

The service was very very slow. A friend and I waited in line for 35 mins for 1 medium shake. We then went to the other line to order a large fry and again waited by the counter for another 20 mins for the order. read more