One of the worst place to eat in monett, no sauce, drinks are not right, the size of the drinks not…read moreright and only gave us 2 sauce instead of 6 when we had to go back

Worst experience of our live. Can't even get an easy order correct. Made a point about sauce three…read moretimes and still didn't give me any.

I recently visited this particular Braum's location. We ordered food, cones and a Mix (soft ice…read morecream with candies added). The mix was super runny. The employee that made it actually apologized when he handed it to me (stating that it was runny). I took it to the table thinking it wouldn't be that bad. Unfortunately, I was wrong...it was horrible. I returned to the counter and asked if it could be remade because it was too runny. The employee asked the employee that made the Mix and was told "no, that's how they are". This was not my first Braum's Mix, but it will be my last at this location. Honesty goes a long way. I can understand a mistake, malfunctioning equipment, and a host of other problems. Management....I truly hope you read this and take action to address your employees lack of concern for honesty, quality, and your business reputation. Store #285 1880 James River Road Ozark, MO Visited 8/17/25 6:14 PM

Can't go wrong with the local diary sponsored ice cream shop. The staff members helping us were…read morevery friendly. Place was decently clean but I wish they had a couple more ice cream flavors. Prices are one of the reason we enjoy frequenting this place.

We always have to visit Braum's since we don't have one even close to us…read more We enjoyed: Good service on a busy evening. Fun atmosphere Great ice cream sundaes! My FAVORITE and most often ordered ice cream treat is the strawberry shortcake with pecans. You can't go wrong with this pick. Thanks Braum's

Decent fast food at great prices. Much quieter than most fast food establishments. Service is…read morealways smiling and friendly. I have begun buying their A2 milk products and absolutely love them.

Dependable, good, and clean. Others with whom I ate had been to this location often in the past…read moreand said it hadn't changed a bit. One can depend on a good experience without surprises.

Burger lukewarm, bun untoasted, fries under cooked, shake was excellent . Service excellent,…read more restaurant looked very clean. Suggest par fry your burgers then finish out on order. Fry fries to order. Toast your burger buns.

I love ice cream so when friends suggested a stop after indulging ourselves with pizza, I was all…read morefor it. This place is a restaurant and an ice cream parlor. You place your order at the counter and wait for it to be made. They had lots of choices of ice cream products and the 7 of us all got something different. I settled on a small hot fudge sundae. The ice cream is not of high quality, so therefore not priced high. There wasn't enough hot fudge on it, but otherwise ok.

Braums on W Sunshine is close to our house and such nice employees but never gets our order…read morecorrect. not to waste we go ahead and take it. just last 3 last trips.. asked for candy Sunday with chocolate ice cream scoops no whip cream. got vanilla scoops with whip cream...then I asked for peppermint junior cone, got a large scoop in a cup and then before that asked for black Forrest with chocolate scoops no whip cream got brownies, vanilla scoops and more whip cream.. about a month ago we asked for a double scoop Sunday with a chocolate scoops no whip, a cherry scoop with hot fudge and no whip cream.. read back 3 times .. we almost had it but there it was.. smothered in whip cream when we got to the window . maybe the screens / ticket system needs to be updated maybe they can not see specific requests?????

This place is seriously the worst of the worst. I have complained numerous times to corporate to no…read moreavail. Each week they have new employees who must pass a rudeness class. The place is never clean. Tonight was a kicker tho. I'm hearing impaired. I placed my order and walked to pay. Apparently the guy taking my order said something to me I didn't hear and someone got my attention I turned to him he rolled his eyes with a disgusted look. I flat told him to lose the attitude or I'd go elsewhere I didn't bother with speaking to the shift manager. She too had same look. They freaking hate their job it shows and it's a miserable environment for customers and staff. This place needs a complete overhaul on management employees and environment

Never go wrong with Braums! Best food, good size portions, great taste, and the same for the ice…read morecream!

Fast service, excellent prices, and great tasting. We only tried ice cream but will be back. Love…read morethe diner feel along with the convenience of the fresh market.

Lunch at Braums was great. Cheeseburgers and crinkle fries are always so good. I love that they…read morewill let you get a small shake instead of a drink with any meal for free. The frozen yogurt is very inexpensive and creamy/delicious. Service was fast and friendly. Prices are great as well. Highly recommend!

Just popped in for a quick bite after getting off the plane on my way to Branson, and I thought I'd…read moregive something local a shot since we don't have a Braum's back home in GA. Honestly, for fast food, it was pretty good! It might not reach the heights of a Culver's burger, but it definitely hit the spot. The cashier was friendly, which made the experience even better. The place could've used a little TLC in the cleanliness department, but hey, I didn't spot any creepy crawlers or mold, so I considered that a win! And with the prices being pretty reasonable, I'm giving this spot a solid 3 stars!

I eat there about once a week and they have great food. The Big Breakfast is delicious. Their…read morehamburgers are cooked to perfection. Thank you Braums for being a fast food I don't worry about getting bad food.

Y'all don't even know how much I love Braum's. Dope. As…read more Hell. Cheeseburgers Ice cream Fries

I walked in and the girl at the counter (Niaiah or something) barley looked up and didn't greet me…read more I greeted her instead and asked her how she was and she said "good" and nothing else didn't ask what I wanted or anything . I tried to order and she was immediately confused. She asked me nothing about if I wanted it as a combo or if I wanted it to go which I usually am asked at other places. Because of that, I was confusing her even more by telling her I wanted it to go and I didn't want it as a combo. She had to call her manager over to help her. At this point I was honestly a little embarrassed at my order and no one was making me feel better.... I kept apologizing but no one even looked at me except the employees making the order, who just looked slightly apologetic. Everyone was frowning and the environment was bleak. I don't know if she's new or what but at least have SOME customer service in you if you're going to work front. Food was great! Good job back of house.