We wanted to have someone knowledgeable look at my husband's electric guitar as it needed an…read moreadjustment. We saw Red Lotus on Google maps, and the website in the info had a phone number that was out of service. We drove by where the GPS took us, but the building was only a concrete pad. We went around the block again and spotted the Red Lotus sign in a window of the trading company. The music store had moved during COVID, but Google Maps didn't reflect that. Anyway, Evans, the owner, was a tremendous help to my husband, and his guitar plays great now. We didn't get a working phone number from him, but he did say his website was made many years ago by a friend who has since passed. He needs a new website, but he can't afford it. If someone who has the capability could make him a new website for free, it would be so great! We need this music store in Newport, it's an important part of our community.

Red Lotus Music gets my personal recomendation!…read more I had my daily player guitar in for some fret work and maintenance, and the results are really great! The frets were re-crowned and buffed and the nut and saddle were adjusted to clean up the tone. All work was very professional and very well done! Thanks!

Me and my dad just bought a guitar here! it is my first guitar. A very nice entry level breedlove…read moreguitar. This shop has a great selection of guitars! The owner was very nice and helpful and gave me some great tips. the service here was above and beyond. I like this local shop a lot more than Guitar Center. I will definitely come back!

This store used to be great with the 2 last owners but now with the new owner I will never go back…read morevery rude. I have spent lots of money here and helped keep it going after last owner past away by volunteering my Saturday's here until the the owners could buy it. Now after how I was just treated there I will no longer spend my time or money there.

The young man behind the counter was polite, helpful, knowledgeable - everything you could hope for…read morein an employee. My daughter wants to learn the guitar. He answered all her questions and offered suggestions. Unfortunately, we didn't buy anything. I have no issues coming back when she's ready. Watching them work on the instruments in the back was interesting. The care that was shown is not an everyday occurrence. This store and its employees are a hidden gem!

+2 for polite customer service and knowledge of musical instruments. -3 for taking me to the…read morecleaners. On June 3, 2020 I took my daughter's play guitar that I purchase on Amazon for 17.99 to the Troubadour. The owner/ front guy is old school customer service where he enjoys getting to know the customers. After a 15 minute chit chat he tells me that all strings would need to replaced. I asked for total co$t and he said it would be $11.50 for the package of strings and $20 installation. When I picked it up the next day he gives me a quote of $56 !!!! "For what?" I asked. "Gas and oil, you know things have gotten expensive. Especially kids stuff." I stared at him and said "I really do not understand the gas & oil part. Sounds outrageous!" He said he would give me a discount from $56 to $49. I paid the $49 and went to get a 2nd & 3rd of opinion on cost. Both other places quoted me $20 and no "gas & oil" cost. I am all about supporting local business, but when you get reaped off by local vendors it makes it hard to support them. Corvallis is not a big place and variety is limited. But extorting locals is not the way to keep your business open.

Incredible customer service! Very friendly and family oriented. Actually wants you to get the best…read moreout of your musical journey.

My children, like many of children in the area, have joined the public school orchestra. They…read moredecided on their instruments (which completely matched their personalities) and so we were directed to Uptown Music for rental and other equipment. Emmaly was amazing and took incredible care of me and my boys! The store was very busy, considering it was the weekend after Orchestra Parent night, but she greeted us immediately and was incredibly helpful in finding us what we needed. She sized up my one son immediately, as he played the same instrument she did, but she was quick to realize that my other son wanted to play an instrument that might be in short supply, so she rushed to check on that one first. She happened to get the very last one that was in stock and immediately claimed it for us. She then spent a great deal of time going over the entire instrument, ensuring that we had the right bow, rosin, and that the case fit correctly and had everything in it. She then set us up on the other instrument, and made sure it fit properly. She clearly explained all the rental rules and requirements and how it worked. I will say this; Uptown Music appears committed to keeping people playing music over maximizing overall profit. It's a rent-to-own system, and when a child sizes up out of an instrument, you can bring it back in and have the credit go immediately to the new one. If my children stay with these instruments, I won't have to constantly go back and buy a bigger size while being stuck with lost payments on an old one. I really appreciate that! They also operate on a month-to-month rental agreement, so if it doesn't work out, I'm not stuck with a long term contract. Music books were ready available, and despite the fact that all the schools in the area were starting up orchestra, they put $30 music stands on sale for $20. I had to drop some money to get my kids set up for this, but it could have been A LOT more. Then, because of all the confusion, there was a small error in the initial payment on the rental agreement. Emmaly gave us a call and the store was super accommodating in giving us time to get back in and catch up on the payment. I visited Uptown Music years and years ago, over eleven I'd have to say, and took some piano lessons here to try and build on what I learned as a kid. Going back with my kids now was a great experience, and made me get excited about music all over again. I'm really hoping my kids enjoy playing their instruments. I'd love to keep them playin for years and years. One of my sons is interested in the saxophone, so we're looking at that for a potential future option. If you're in need of musical instruments, I strongly urge you to avoid large national chains and check out this place. I had a great experience and felt very well taken care of!

They do consignment on gear and they helped me unload unused musical gear that was still in great…read moreshape!

Strong selection of guitars and ukes- I stumbled in and quickly found my way to a gloss mahogany…read moreOhana baritone that sounded wonderful. Competitively priced so purchasing it was a no-brainer. Nice people and super helpful.

Like most businesses, it is what the owner's put into it and this music shop is 'tops' ihn our…read morebook. They are all highly professional, yet very caring and flexible. They are great with my daughter, who plays violin, and very accomodating for scheduling in coordination with her needs and other activities. Nothing but good experiences with them.

From the owner: Our goal at Concert School of Music is to provide high quality music instruction in a supportive…read moreenvironment. We strive to challenge each student to their fullest, while providing motivation to help them achieve their goals.