My friend and good customer, brought me to SJ so I could sell gold jewelry. The folks were so…read morefriendly and helpful. I must say the service provided rivaled the best couture shops in Europe! I appreciate their fair pricing and again a wonderful experience. Highly recommend!

I'm not sure what's happening with this business, but my experience with customer service was poor…read more I don't have a lot of jewelry, but I aspire to. I'm not a wealthy person and I strive for quality at the best price possible. Recently I lost a 2 carat natural diamond from my wedding ring. I replaced it with a fabulous, spectacular-looking lab-grown diamond after spending hours vetting stones and discussing the process with experts. I bought the stone from an online wholesaler and got an incredible deal. We're relatively new to this area, and I worked with an excellent jeweler in Lincoln City a couple of years ago. The work was outstanding but the customer service was meh. I wanted to try someplace else. My husband went to SJ to sell some gold and liked Stewart, the owner. We decided to use SJ to restructure and rebuild my ring with the new stone. Not a huge project but highly significant in my 25 year marriage. Our first meeting with Stewart was good. I liked him, he was engaging, and I hoped I could build a relationship with him as I had with the guy who did all our work when we lived in CA. Stewart told me the ring would take 4 weeks. I didn't question it. Fast forward four weeks. Stewart called me and said his jeweler had gone on vacation and it was going to take longer. Fine. No problem. Good things are worth waiting for, right? I decided to pay the bill at that time and did it electronically with Stewart directly. It was nearly a thousand dollars. Stewart told me he was personally going to pick my ring up from the jeweler, that it was done, and he'd have it ready the following Monday. We called Monday. When I spoke to the nice young woman on the phone, she told me Stewart wasn't in and she knew nothing about the ring. Hmmm. We requested a call back which came the following day. Stewart told me he had an "old, slow" jeweler and the ring wasn't done. He then said I could pick it up at his Florence store the next day by 11. Hubby called before we made the 60 mile round trip. He was told the ring was done and to come get it. We drove down at noon. We walked in and saw Stewart and his employee chatting. No one greeted us, and we waited about five minutes before anyone spoke to us. Oops. Ring is not done. Sorry! Come back in 45 minutes. I had a bunch of people coming for the holiday. To say I was on a tight schedule would be to put it mildly. Nonetheless, we went, had lunch and came back in an hour and a half. Ring was not done. No one even acknowledged our presence, and we waited while Stewart spent 20 minutes with another several customers. I was getting heated by this point. By the time we left, which was 4 hours after we were told the ring was done, I had no desire to work with Stewart again. We paid for an appraisal and I had to remind him to do it. We waited for that too. He then told me I owed him the sum I'd already paid to him, on the phone three days before. When I reminded him of that, he hesitated and then said "Oh. That was you?" Like he had no clue who I was. I hate having my time wasted in a customer service setting--in any customer service encounter, really--but particularly when I know I'll have a decent amount of business in the future and that I'm an excellent referring client. Also this was a big deal for us. Obviously not to Stewart. We had another ring resized and cleaned etc. at the same time as I dropped off my wedding ring. Although I was told the ring was ready, it was not at the Florence store when we went to pick it up with my wedding ring. It was included in the money I paid in advance. Stewart told me that he'd left it at the Newport store. Several days later I came to the Newport store (40 mile round trip) and guess what? It wasn't there either. All told, I tried to get my second ring four times before it was eventually located. Of course, I was told by the clueless salespeople that I owed 144.00 for the work. Unbelievable. I will NEVER patronize SJ Custom Jeweler's again. It's ironic that when you look at their site they claim to "LOVE" their customers. Yeah. No. I've struggled to understand the behavior, and I conclude they deal with a lot of seniors. As a rule, we can be a vulnerable demographic with more money. I hate to think a small business would exploit that.

First time visitor and I will return! They repaired my ring and not only was the charge VERY…read moreaffordable - the repair was done in a timely manner. I was very satisfied with the ring repair and their professionalism.

A special thank you to Brittney for helping me customize my wedding engagement ring into a mother's…read morering as well. The only confusing part of the process were the itemized statements. But when the ladies verbally explained the cost breakdown, it made sense; if I need a custom piece I will definitely go back!

Wonderful little gallery in Nye Beach showing local artists' work…read more We spoke with the lovely Colleen who sold me the beautiful painting by Khara Ledonne below. Forget about the touristy places on the Newport waterfront, and come here to support local artists!

I love local art and community cooperatives when I can find them when I'm travelling. I found the…read moreFor Artsake Gallery during a Nye Beach visit a few years ago and was happy to return last week. I This artist-owned Gallery is relatively small, but with a well curated and displayed multi-media selection of their member's works. And the person behind the counter might be one of them. I came away with a nice metal piece by Katy LaReau and a neat upcoming order with Alita Pearl. Why go to the local souvenir shop, when you can own local treasures like this?

My daughter, son in law, and husband went on a Saturday, first week of the new year and had a…read moreblast!!! We were there for about 4 hours, going one at a time in "private lessons" with Jeff. First he has us look through the shop and select the patterns and colors we each liked. Then he works either each person individually, getting an understanding of our vision and explaining the overall process. He explains each step and talks you through it, constantly reassuring, complimenting, even celebrating how you do. He keeps checking our understanding or gently "correcting" by saying things like "great job with that, now this time, try to..." And as you move through the process, he is there every minute, every moment, every step of the way, and making sure he is helping us make our vision in glass! With each of our visions different, the pieces we made were unique. I wanted the bits of color to remain a bit of texture (like a piece I'd found in the shop), with an open hole in the ball for filling with agates, and a clear "window" for seeing the rocks inside. Jeff was amenable to leaving the open hole (which I plan to plug with a large cork) and the "clear window" worked! It was a special family activity and an experience we're sure to remember. Of course we've got the glass bowls and balls in case we need a reminder! Sure the glass molding and blowing was fun, but honestly, I can't imagine a better instructor and coach than what we experienced with Jeff!!!! Highly recommend it!!!

This shop is amazing and the staff is outstanding. They have a showroom full of beautiful things to…read morebuy. But the real gem is doing the glass blowing. We came here as a family of 4 with two kids being 12 and 9. The man showing us and teaching us was the best. Worked nice and slow with the kids making sure they were comfortable and had a good time and were safe. We all had so much fun. One of the best things to do at the coast. I want to come do it again and again. This is the place to come if you're wanting to try glass work. This place is worth supporting just give it a try. You will be in love.

Just an amazing shop with an amazing owner. Quite the variety of goods you can browse through and…read morepurchase. It might be small in size, but it's big in heart

I truly enjoyed the type of items in the store! The hours are limited to the middle of the day, so…read morecall and make sure the store is open before stopping by. Very friendly and informative. Although the store is a bit small, we are glad we got a chance to stop in!

On vacation from CA and our 8 year old daughter wanted to get her ears pierced (she had been…read morethinking about it for a while now). We stopped into Ago and Nathan greeted us with a friendly smile and lots of knowledge! He made our daughter feel completely comfortable, she picked out her earrings and was a very brave girl! I highly recommend this studio for all of your piercing desires! Thank you Nathan for being caring and professional.

Unfortunately, I do have to update my review. We bought an $100 gift card which they put a 6 month…read moreexpiration on in fine print (no fine print provided when you purchase the GC, only after it has been purchased). Was about to spend $500 when I was told my GC of less than a year was "expired" which is against Oregon and federal law. They are trying to get around GC laws by claiming it is studio credit but website clearly states "gift card." Overall very disappointing as we have spent $1000s at this studio and weren't finished with piercings or jewelry. Have even worked with them to design/specially order jewelry. Beyond that, tried to be calm and respectful but was obviously upset at them just taking $100 from us and the sales person was incredibly snotty and rude in response. While we enjoyed our piercings and they have good jewelry, we'll take our business elsewhere as Oregon, luckily, has lots of great studios.

This place is great! It was recommended to me by the animal shelter when I got my kitten. They give…read moreyou a 20% discount on pet supplies when you adopt from the shelter. They had everything I needed to get started, and lots of great advice for a first time cat owner. The two ladies working were so sweet and knowledgeable. I'll definitely be back next time I am in the area.

The selection here is great, the service is awesome and if they don't have what you need just talk…read morewith them and they will work to get you what you need or a quality equivalent. I love to shop here and would definitely recommend the Feed Corral to my friends and anyone really!

After living in L.A. for seven years, consignment and thrift shops in Oregon are a huge let down…read more There really just is no comparing them to the depth and breath of items rich people in L.A. give away. That being said, this is a wonderful little shop. It's packed full of stuff and is nicely organized so it's easy to find what you're looking for -- jeans, purse, shoes, belt, jacket, dress, blouse, etc. There are new and used items and everything here is in really good shape. Like new. The owner is a savvy business woman and a busy one! Four people came in while I was there to sell or consign goods. The owner was having a sale and knew where everything was. She is extremely helpful even while processing a lot of new items. I walked out with a cool blouse, skinny black jeans and a gorgeous purse. I had about an hour to kill in between things so this was a perfect way to spend the time. I learned that New 4 You kind of specializes in formal wear. They have a a huge selection of dresses. Cocktail dresses, prom dresses, party dresses and wedding gowns. What a great idea! Worn once, you can get a beautiful dress at a fraction of the price it would cost new. There is a good selection of everything else too but with a lot less to sift through than a giant Goodwill and everything is clean and very presentable. Two thumbs up.

Pleasantly surprised to find the men's section in the back with a decent selection of clothes. I…read moreended up with two nice shirts. Friendly and helpful owner.