Went to Brass Eye last Sunday for brunch for their first brunch open to the public. First off, ambiance was beautiful coming from downstairs through the library, up to the rooftop. There was a variety of seating, yet I was with a party of 14 so we had our tables set pushed together against the padded bench. We were sat directly next to the DJ, yet shortly after seating, his music was "maxed" and drowned out by the sound of a playlist playing from the bar, which seemed odd as the DJ was a main attraction to the ambiance. Upon arrival, the birthday guest inquired about their being time to get everyone comfortably accommodated before closing since our reservation was at 1, and the restaurant closed at 2. The waiter checked with the chef and told us "not to worry at all" about placing orders past cut off because their was a private party at 4, so the cooks weren't going anywhere. Great! I asked the waiter which drink she suggested; one choice contained coffee which I no longer drink, and I asked the name of my neighbors drink. The waiters response was "did you all need more time?". i quickly responded no and ordered the other drink she suggested. With no other patrons in the restaurant it felt very rushed so I decided not to bother with anymore questions or suggestions. The drink was fair, just very heavy with the egg white foam. I ordered the biscuit tower for myself, as there weren't many other non pork options. I added smoked salmon, and ultimately requested chicken instead of the country ham (since I wasn't sharing and wanted the most of of my $35 meal to get full). I was brought a chicken snitzel, though was advertised as chicken tenders. Though the towers were bought out about 20 mins after ordering, however half the other orders didn't come out until the first round of orders were being finished. It was nearing 3 at this time so we asked for checks and most of the party started migrating to the balcony for pictures. I and a few others were still seated waiting for boxes (requested before checks) and our change- mind you I paid with card so had no change to wait on, but was. Fast forward 20 mins later, she quickly dropped off a small box (large enough to fit one biscuit, yet I had half my tower left- pimento cheese, honey, jam, smoked salmon, chicken and two biscuits) and the check. I tried to call after her, but missed her. Instead I asked the bartender for a box and she also said one moment. I told her theyve been waiting on me to take a picture so I'm going to meet them, but I'm coming back; I've just been waiting on a box. She obliged and said she'd drop the box on the table. We all took pictures and headed back in to see our table had been completely cleared. Management saw my concern immediately and told the server we need to remedy the situation. She approached me and said "I heard what's going on, what do we need to replace?". A refund should've been more than offered, seeing I paid $75 for a brunch to not even get full and half my meal tossed out. But given I was at a birthday function with 13 other people who all also patiently waited with me, I retracted from 'drawing more attention '. Frustrated once again, I calmly explained what all was left that was tossed out. She assured she'd replace it. We played corn hole on the deck until the food was ready. Upon making it downstairs, a few others stopped at the cafe. During their wait I inspected my bags to see they gave me two biscuits, another snitzel and a side of ketchup. A joke! I couldn't believe this was the best remedy they came up with. Nothing about this experience sat right with me, so I attempted to follow up to speak with someone but heard nothing back. There were too many obvious issues that needs ironed out to ignore, and not give proper feedback. Which is why unfortunately, I'm leaving this review. As a fellow local chef and culinary admirer, I hope its received well. read more