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    Brass Dragon Games

    5.0 (1 review)
    Closed 12:00 pm - 10:00 PM
    Updated 2 months ago

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    Hobby Lobby - Stuff, Stuff, and more Craft Stuff!

    Hobby Lobby

    2.7(3 reviews)
    4.4 mi

    It's so disappointing to write this review. Today was the second time a team member had an awful…read moretone and attitude at check out at this location. The first terrible experience was in October with Kaitlyn from florals who was called to help with the registers since a line was forming. When I went up to her register her expression was annoyed and she was mumbling unkind things under her breath as if I couldn't hear her. It was loud enough that I could. I told her I'd wait for the other cashier. She proceeded to slam baskets and take out her unwarranted aggression out on items at the register before stomping away clearly very angry. I told the assistant manager Makenzie about this hoping to not have to leave a review like this. Now today, another team member named Gypsy (who up until this point was fairly nice) had a terrible attitude. Maybe she was having a bad day. I asked her to wrap up an item I was purchasing and she huffed and did so with a negative attitude as if this ask was a bother. It was an item that could be easily scratched. Toward the end of my purchase I asked where I could place the empty basket in an effort to help her and she condescendingly rolled her eyes and said "where you got it". Her tone and the way she said was unfriendly and had so much attitude. It was unprofessional to say the least. It's a shame that I have to leave this review and that this contempt and negative attitude towards customers is seeming to be a common occurrence. I'm not sure what's happening at this location to make employees so angry at customers just looking to make their purchases and be on their way. At this time I cannot recommend this store as having quality and friendly customer service.

    lots of help! oodles and bodles of stuff! huge selection! lots of sales! but double check sales and…read moreprices!

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    Replay Toys

    3.9(11 reviews)
    7.8 mi

    They have a great selection of action figures, especially Star Wars black series. they also had…read moreamazing service with very kind staff

    This location posted on their Facebook they had some Funko pops that had just been traded in. I…read moremessaged them on Facebook and they agreed to hold them for me for 24 hours. I drove an hour to come to their Hendersonville location and when I arrived the employee told me they could have just sent the pops to the Murfreesboro location which was a little frustrating they didn't offer to do that when we were messaging the night before after I told them I was coming from Murfreesboro. I took a lot of Funko pops I no longer wanted in to trade in and they were valued at over $450 based on Hobby DB, Funko Price Guide, and average Ebay sales. I was offered $85 store credit for them. Needless to say I did not accept that value and took them to McKays where I received a far better trade in value for them. I opted instead to just buy a few of the pops they had and left. A couple days later I decided to just go ahead and get the remaining three pops I didn't get before. I again messaged the store on Facebook to see if they were still available and if they could send them down to the Murfreesboro location. They said they could do that. I asked them when I could expect the pops to arrive at the Murfreesboro location and the store has just left me on read for 3 days now. I tried calling the store twice and no one answers the phone either. So I would rate the customer service at this location as severely lacking and they have no clue how to accurately price their pops or trade in values. I can't speak to how they value their other items in the store. For example, I found an original run Captain America Funko pop from the first Avengers movie that is valued at over $250 and they had it for sale at $30. I happily snatched that up. All of the pops I bought they were priced way under the actual value of them. So not only are they essentially robbing folks that trade in pops at their store, they're severely messing up the pricing on their own pops and losing money. In any case I WOULD NOT recommend you trade in Funko pops at this location. You're much better off posting them in one of the Funko collector groups on Facebook, selling on Ebay or Hobby DB, or just taking them to McKays for trade credit/cash. I will say that the customer service at the Murfreesboro location is FAR better than the Hendersonville location.

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    Brass Dragon Games - tabletopgames - Updated May 2026

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