Have been going here for over 30 years and never a complaint. They are busy and affordable and the…read morefront desk is always friendly and helpful and the vet techs now their stuff. Dr. Cindy is the principal vet here and she gets some part time and visiting veterinary help. They put up a notice that they are not taking new patients, which is a shame for pet-owners in the area. Maybe with increased staffing they can open up their wonderful service to managing care for dogs and cats.

This vet is an out and out thief. She gave me an estimate of $625 for each of my two dogs to clean…read moretheir teeth, which I believe to be excessive but was going to bite the bullet and have it done. I come back in on their appointment time couple weeks later, they present me with a completely different estimate for $845 to $1347 to clean their teeth, I have no idea how the price jumped to these prices, needless to say I left and will never return to this place again. An estimate is an estimate and should be honored not increased for some unknown and not explained reason. STAY AWAY FROM THIS VET. no wonder when I went for 2nd appointment the place was empty, no clients.

When my 12-year-old German Shepherd, Oscar, was diagnosed with Degenerative Myopathy(DM) in…read moreSeptember of 2022 (he was only 8yrs old then), I was devastated. Some of the best veterinarians, including Penn Medicine, told me there was no cure and that he likely only had 6-12 months left to live. A friend recommended Dr. Rose DiLeva to me, and I first brought Oscar to see her on November 3, 2022. Thankfully, finding her changed everything for us. Through acupuncture, ozone therapy, holistic treatments, herbs, laser treatments, and her incredible knowledge and compassion, Oscar is STILL walking today, years later. Because of the care she has given him, I made her my primary veterinarian. During this time, we have also dealt with mange, a severe groin infection, Lyme disease, and multiple episodes of his back going out of alignment. Dr. DiLeva and her staff have helped us through every single challenge with patience, kindness, and support. I especially want to mention Janet at the front desk. When Oscar had mange, I was calling almost daily, stressed and overwhelmed, and she was always there to help me get through the day. Her compassion and reassurance meant more than she probably knows. Rachel, one of the technicians, is also absolutely wonderful. Oscar adores her. She is so gentle, caring, and attentive with him, and you can tell how much the staff truly loves the animals they care for. This office has become like family to us. They have given Oscar quality of life, support, and time that I honestly did not think we would have. I will forever be grateful to Dr. DiLeva and her amazing team for everything they have done and continue to do for my boy.

Dr Rose can be a little intense, but it's obvious how much she cares about the animals she treats…read more We've been bringing our French Bulldog for aquapuncture to treat incontinence with excellent results. She has since torn BOTH her ACLs. Our regular vet pushes surgery, Dr Rose treated with a non surgical procedure and our dog is fully healed and better than ever!

Regarding care.... I took my pet to another veterinarian for routine bloodwork after leaving Dr…read more Tancredi's office. The new vet informed me my pet was and had been in heart failure. We visited Dr. Tancredi's office a few times, however, he never picked up on this. The other vet noticed the signs right away. We ended up having to put our pet down within a few days of finding out. We left Old Ridge Vet because going to an appointment there is like visiting Dr. Jekyll and Mr. Hyde. You never know which version you will get. Some appointments are fine. However, when you walk in on a Mr. Hyde day, you will wish you never came in. On a positive note.... the waiting room is always empty so there is never a wait. Hmmm, I wonder why?

Dr. Tancredi is very unstable, hence the Dr. Jeckyll and Mr. Hyde comments. I took my dog there…read morefor a physical and shots. They were unable to put a mussel on him so the Dr. prescribed meds and said he was going to charge me for a physical as it would be illegal and unethical to prescribe medications without one and he would do a physical the next day. The next day when we came back I was only able to get most of the meds down him and they were not able to put a mussel on him. He is a rescue and has been abused. When I menioned the long waiting times in the small room with him while he shook, Dr Tancredi screamed at me in an extremely rude and unprofessional manner and told me to get out. He has never done an exam though he charged me for one.

The Dr Cindy Xanthopoulos and her staff are so caring friendly and hard working they really try to…read moremake your pet well and help you deal with the things you need to do too along the way. My Ozzie and Murphy love going there! One of my pups had a recent surgery and all in all I was so thankful and impressed with everything they did for him! Hes now recovered and doing well!

I am very dissatisfied with this vet, I brought my beloved dog mimi there with a lump on her side…read moreand vomiting after being charged $1200 they did nothing to help her and they still wanted another $600 to remove more of the lump. She died a week before her second surgery and I called and left message that mimi wasn't going to make 2nd surgery and that she died on my lap. They never even called me back. It's all about the buck not the animal.

Dr. McKinstry is a brilliant vet who truly loves what she does which is evident in her passion and…read morecare. My wife and I had the pleasure of having her as a vet when we lived in Philadelphia and were devastated when we moved to NYC. After numerous bad experiences with other vets, we now make the trek back to Kennet Square to see Elizabeth - she's just that good. She has gone (WAY) out of her way to help with our diabetic / CKD cat, answering numerous emails and calls outside of business hours, and got prescriptions and dosages right that showed improvement in our cat where other vets had gotten it wrong. She has given us a lot more time with our beloved (now old) boy and we can't thank her enough. Rare combination of intelligence and compassion. We are so grateful she is our Vet again!

Dr. McKinstry is an extremely intelligent, empathetic veterinarian who goes above and beyond to…read moretreat her patients. Over the past 25 years, she has seen many of my cats, and most recently, one with a case of chronic FLUTD. I am always amazed at the breadth of her knowledge and ability to help my pets, who often present with challenging isssues. Notably, last week, she answered my phone call in the evening, after her practice was closed for the day, provided interim instructions, and fit my cat in for an appointment. Dr. McKinstry is a one-woman band running her busy practice, but it's a mighty good one.

Dr. Constantine has been my dog' veterinarian for all 9 years of his life. She's thorough and very…read morepatient with me and my dog. She's always on top of new treatments and care and she's sensitive about your time and budget. I'm love that Dr. C is straightforward about prognosis and probable outcomes. Most importantly, she gives comprehensive treatment options, if needed, taking time to make sure I have a good understanding of any next steps or what to expect. With Padfoot Mobile launched, it's quick and easy to reach the clinic and the convenience of the mobile vet is a great addition to an already great veterinary experience.

Dr. Constantine and Harold just left our house, What a great service they have. Both were…read moreprofessional, calm and stayed almost an getting to know our dog and putting him and us at ease. They were able to give our dog all his shots and listen to his heart. This has always been a big problem at our other Vets office. They were great and the price was very reasonable. Dr. C will be our new vet and the Mobile service is the way to go if you have a dog with anxiety and fear.

Very caring staff. Dr Wilson extremely knowledgeable and very kind to our Riley. Wonderful practice!read more

Glen Mills Veterinary Hospital has by far won the title of Best Vet Clinic that I've been to. They…read moretreat the animals with kindness, dignity, and compassion and the humans with equal care. It's hard enough finding an exotic vet who takes rats, but Glen Mills Vet Hospital not only takes them but gives them excellent care. I particularly want to mention Dr. Sarah Stern. She has provided medical care to many of my pet rats and every single time we see her, she goes above and beyond what I expect. The staff are warm, friendly, and compassionate. I do not have a single bad thing to say about this practice. If you have a pet, whether it's a dog, cat, pocket pet, etc., I highly recommend Glen Mills Veterinary Hospital.

They said I was 10-15 minutes late for my dog's grooming appointment. They said I need to pay a…read more$30.00 late fee. They

Had been taking my dogs for sometime but never happy with the cut…read moreHeart and Paw Glen Mills They are not properly training their groomers and it shows. Each cut is a surprise. Never listened to my requests for trimming ears and paw pads High turnover of groomers! Very rude manager! There is no customer appreciation at all. They charge a crazy fee for a no show when I was going to be 20 minutes late when my husband had cataract surgery! They said to reschedule so I did then they told me about a no show fee at my next appointment Very underhanded. Why didn't they tell me on the phone? They then said they didn't want my business since I asked about the no show fee and was willing to pay it irregardless. Oh my This manager has never managed anything or anyone. She needs to be trained as well. They treat their customers so rudely. Never go here The daycare is filled with bored sleeping dogs. Hope they are called out by more unhappy customers. I do not recommend his business in any way for any service. This business needs to be investigated to see if they are up to standards in the industry.

Dr. Holly & Jen are Wonderful! They specialize as far as w/my pets in Allergies, Podiatry &…read moreGynacological (anal) issues. For my pets she has been the best. Most of all she listens to what the problem is & pays ATTENTION to our PETS. She does whatever is in her power to do. We trust her & her staff a lot. They are our hearts, that's saying so much about her. I don't like going to a vet & having the Vet Tech seeing my pet. I pay for a Doctor & that's what I want. No more than I want to see a nurse when we go to the Doctor. I just love her little country office with all the warmth & caring that comes along with it. She will give it to you straight. My Pets love her as much as they can love going to the vet is possible. Each Dog leaves with a large cookie & a TOY! How many vets do you know that are hands on like this? Not many. I loved Dr. Willie from WC Animal Clinic, but he retired. Thank GOD we found Dr. Holly & Jen. Her Staff is so considerate as well. Not only this but she doesn't put them through a battery of testing before she can figure out what is wrong. It's unnecessary & $$costly. Which in my opinion why some people stay away.

Our very elderly cat reached the end of her life. We knew she was failing, but after 15 years…read morefound it very hard to let her go. We went to some lengths, and she was not in pain. But, she was suddenly crippled in one leg, and it was time. The people at Chadds Ford could not have been more empathetic to two elderly folks about to lose their third family member. Dr Mehew was so kind, accomodating, and understanding. Cannot say more!

Two stars only for the doctors -- they did a great job and took my pup in for a last-minute…read moretreatment, which I truly appreciate. Multiple experiences which offended me drove me to find a different provider for my fur babies. I brought my dog in for a spay, and she came home with an area of bleeding abrasion from clippers and three bleeding toenails -- none of which were mentioned to me. The nurse insisted the cut was just a "razor burn" and "not a big deal." She got defensive because the nail trimming was "a favor." My dog has clear toenails, so it's kinda hard to miss. This care strikes me as substandard. No apology, no explanation -- and when we returned for a follow up to make the situation better, the office felt hostile. We switched vets right after, and it felt the best thing for my dog. Two months later, I received an invoice for a bill I had already paid. When I called for instructions to clear up the error, the attitude was like a brick wall. Impolite and unhelpful. A secretary was dismissive, saying the burden of clearing it up was on me, and to "check the bank statements." Overall, an upsetting experience. I would not recommend this clinic.

I appreciated the friendliness and professionalism of the staff. I also was especially grateful for…read moretheir willingness to fit a new patient in because of a time crunch to fulfill a CDC requirement. I think my dog would have been happy to stay.