My son needed his bottom wisdom teeth removed and we came back to see Dr DeSalvo. In the past, my…read moreson got his upper wisdom teeth extracted and it was a great experience so without a shadow of doubt, we returned to this office. The experience was consistently positive for this second time around. Staff takes the time to go over all details, and their customer service is excellent. I also recommended them to a friend of mine whose son also needs to get tooth removal surgery.

They did a great job removing my wisdom teeth and one of my molars, so i'll give them that. But due…read moreto events before and after they're only getting one star from me. My initial consult on 1/19 itself left me unsure about them. My dental insurance is through delta given via the Atrium Health hospital system. They NEVER give us an insurance card for this. Even when i worked there. I don't know how many times I had to repeat this fact to the lady at the front desk. That alone was getting me to the point where I was close to saying F this and just leaving and asking my dentist to refer me somewhere else. She was talking to me like I was a child, because I didn't know specific information THAT I DID NOT HAVE SINCE DELTA DID NOT GIVE US AN INSURANCE CARD. But now the big kicker is a bill that I've received THREE MONTHS AFTER MY EXTRACTION, saying that we owe almost $3000 out of freaking no where. We were told that we only owed $600 and some change after insurance, so that's what we payed. and now all of a sudden we're getting a bill (which says late, but how is it a late bill if WE WERE NEVER INFORMED ABOUT IT) that says we owe almost $3000. I'll be calling in the AM to learn more, but this has tanked any good feelings I had about this business. They would never get any sort of recommendation from me to anyone I know.

First time at this dentist. The office is very nice and welcoming. I believe the building and…read moreshopping center is new. The receptionists were friendly. Shadaine was my dental hygienist and very informative. He made me feel very comfortable and kept me laughing. Dr. Cox was the dentist and he was also very knowledgeable, as well set my fears at ease. I will definitely coming back for my dental hygiene!

So let me start off by saying I despise going to the dentist. The last time I went to the dentist…read morewas years ago. So naturally, I was not excited about going. But let me say this, I have been twice to Grandover Village Dental and my experience has been extraordinarily pleasant each time. I mean I didn't write the review the first time because I'm like when I go back in 6 months it might be different. Nope! Same great care and pleasant staff from the time I walked in to the time I left. First, let me start off by saying I appreciate the multiple reminders about your appointment. I love the text message option! I'm super busy so this is just convenient for me. Second, my appointment was for 9am and I was called back within 10 min of that time. Next, I'm greeted by amazing dental hygienist name Nicola who was very knowledgeable and explained everything in great detail to me. So I've had the luxury of meeting both dentists. Their polite demeanor and explanations of what I needed was like music to my ears. Most dentists, "tell" what you need to do. They explained my options, told me what could wait and what was urgent. And provided me with pros and cons of my decisions. All I can say is that I'm grateful to finally be somewhere that I feel comfortable visiting every 6 months.

Dr.Kevin is very gentle and throughly explains in detail what is happening, why you need the…read morerecommended treatment and how you can expect the treatment to help you. Anna was very kind and supportive even though she had the tough task of scanning my tiny mouth! Grace is THE BEST hygienist there is! She is amazing! Dr. Tkatch has the best staff! He is fantastic as well! Fully recommend making Tkatch Dentistry your dental home!

This practice is difficult to deal with and continues to incorrectly bill insurance after asking…read morefor payment upfront. Asking for a refund every year of overpayment has gotten to be cumbersome. Plenty of other options in the area.

Let me start by saying that I absolutely LOVE getting my teeth cleaned!! My favorite hygienist…read moreLaurie is there and she always does an amazing job cleaning my teeth and never hurts me. She listens to all of my concerns before she even gets started. Today a very sweet girl named Katelyn got my X-rays while I waited for Laurie. She was an absolute sweetheart. Let's face it we all hate getting our teeth x-rayed because it's uncomfortable but she made it as quick as possible so all was good. Dr. Brad Samuel came in to do the examination and he was thorough making sure I didn't have any issues. The office staff are wonderful as well. They are attentive to any and all questions. The office overall is very clean and soothing. If you're looking for a new dentist I HIGHLY recommend them!!!

I went to Brad Samuels for years!! As I got older my crowns and fillings need to be replaced..He…read moredecided to start doing dentures and I was one of the first victims.. Don't let him do you dentures.After the second visit to reline my teeth that was not fitted correctly in the beginning and He said, there not going to feel like your real teeth.. The dentures are not worth the 5,000 + and I still can't eat with my dentures.The dentures look like a child's teeth and partial on the bottom hurt and have never fit properly!! Don't Let Any Dentist Practice On You With Dentures.. Especially Brad Samuels..His father had to do redo my friends dentures!! Less than 1 stars

My family has been seeing Dr. Bray and the staff at Deep River dentistry for the past 11 years. We…read morehave absolutely loved the care that we have gotten with them. They have always been transparent in the work being done and provided estimates prior to scheduling the work. Dr. Bray and everyone in the office has always been extremely cordial and professional while we have been there. We have done everything from routine cleanings to cavities to even a crown and all have been done with care and expertise. If you are looking for a dentist, I would highly recommend them!!

About me, if I get good service from a drive thru or a restaurant I speak to a Manager and…read morecompliment the person. Conversely, if I have an issue I'm going to let people know. I don't know what game this place plays but approach with caution. Quote a service- verbally before work gets done- then when you are at the desk ready to pay it's totally different and more expensive. I don't know if it's incompetence on the front desk staff or it's the dentist dictating this methodology. Approach with caution- better yet stay away. I'm done, my wife is done and in fact I know of two other people I used to work with I will relay my experiences. If Dr Bray had a decent personality and treated his patients better it maybe would be worth it, but this guy comes across as entitled and speaks down to his patients. Stay away!

Another great check out. Though there's been some turn over in front office and hygienist staff…read more(due to retirements), they've been able to find more great employees to build a strong, and freindly staff. Everyone is very welcoming, and Dr. Hartzell's "bed side" manor is unbeatable, and he's never suggested unnecessary upsells like past dentists I've visited. Very honest, and friendly business practices!

Always wonderful care! The office is near and clean. The staff are friendly and professional.read more

Extremely impressed with this practice, prompt courteous caring service even called to verify my…read moresatisfaction with thier service. Full range of dental services and very knowledgable staff.

Madison is awesome! So much so that I plan to go back. She explained all procedures before…read moreperforming them. She was gentle and yet did a thorough job of cleaning my teeth. Dr. Fielden looked over all my information and ex rays (my first visit). He stood facing me as he explained what he considered my best treatment options. (I've been to doctors that do not look at you but have both feet facing the door ready to move on) The girls in the office were welcoming, sweet, and the best possible first impression. I was beyond pleased.

Our entire family goes to Arthur & Arthur Dentistry, and we couldn't be happier with the care we…read morereceive. The whole staff is friendly, welcoming, and genuinely makes us feel well cared for at every visit. They take the time to explain everything clearly, answer our questions, and never recommend unnecessary treatment. We truly trust their judgment and appreciate their honest, thoughtful approach. We highly recommend Arthur & Arthur Dentistry!

Had my first visit here today after nearly a decade of dental neglect and feared the worst. I found…read morethe experience to be one of the best I've had with a dentist. The office staff was really friendly and check-in was quick. After a couple of x-rays, the hygienist started doing the cleaning and she was incredibly gentle. I have had cleanings at other practices where my mouth ached for days afterwards, but not at this practice. My dentist did a quick exam and explained everything to me. It was a really great experience and I'm glad I chose here to get my dental work done. My next appointment will be to fill a cavity, so my next experience here probably be so bubbly, but I think I have a good team to get me through it.