I get care at this location and my conclusion is that they do not have time for patients and they…read moredo not listen to patients. The nicest people there are the receptionists. I had an appointment last week and informed the provider that this is a problem I've had a lot and told her what usually fixed it and what I needed. She shorted me on medicine so I ran out before I was well. I called and got the big runaround. The net result is that I suffered a day or two more than necessary. The medical assistant is really a problem. I called for a refill, got a medical assistant who wasn't on-site but forwarded the message to the Mescal medical assistant. She replied with this completely unresponsive message: "I wanted to inform you that we have received a mychart message that you are requesting a refill on cephalexin (KEFLEX) 500 mg capsule. Is there any reason that you are requesting a refill for this medication?" (I HAD EXPLAINED IN DETAIL WHY IN MY REQUEST. NOT LISTENING!) "Please It us know if there is anything else we can do for you." (THIS IS JUST AN INSULT. THEY KNOW PERFECTLY WELL WHAT WAS WRONG AND WHAT THEY COULD DO FOR ME. WHAT A HORRIBLE THING TO SAY TO A PATIENT WHO HAS BEEN BEGGING FOR A REFILL.) That seems to be the philosophy here, based on my own experience. They give you the very bare minimum and I'm not talking about narcotics but antibiotics that cannot be abused. You can see how horrible this place is by this Yelp page. At least two of the doctors pictured haven't been there in years and the providers who are there aren't pictured. Probably no one takes care of this page; that would be what I would expect.

The review consensus here seems crazy. Dr Walters and the staff have been great during the years…read moreI've gone here. Doctors' schedules are very compressed these days by insurance requirements and institutional demands, but Dr. Walters goes out of his way to be clear, caring. and react as if I'm one of just a few patients he's seeing today.

With 4 teenagers playing competitive soccer, my family has been to a few PT providers to treat…read morevarious injuries. What truly differentiates John's services from other providers in the Valley is his level of detail and communication in diagnosing and providing rehab services. As a parent, you need that level of detail and communication to ensure rehabilitation of injuries is continued properly at home and in the gym. 100% satisfaction with John's services. He's a great guy who really cares for his clients. I will not take my kids anywhere else.

I've been working with John and he's great. I've had some very odd neck/trap pain and out of the…read moreseven (yes, seven) other PTs he seems the most curious to actually try and figure it out. I've finally noticed some positive results!

Madison is seriously one of the best in the business. I used to use the San Diego Charger's…read moreofficial therapist...and while effective, it was brutal. Madison is equally effective (if not better) without the pain. Wonderful experience.

My surgeon prescribed lymphatic massage and I am grateful to have found Madison. It feels great and…read morethe results have been dramatic. Thank you, Madison, for being kind, caring and professional.

Some months I severely sprained my ankle, to later find out that I had small ligament tears…read more Located just Northwest, off the intersection of Shea Blvd. & Scottsdale Road. I did research other foot & ankle specialists, but this was my best option from what I read. If you are a new patient make sure to have the paperwork filled out to save you time! The check in process was quick, once i turned in all of my paperwork. My foot & ankle specialist Dr. Nima Sana was super informative and detailed! He not only checked my right ankle for the injury from the MRI results, but he clearly explained other issues or symptoms that could have arisen from my injury. Luckily my injury is not severe and did not require a hard boot or surgery. I was able to get fitted in an ankle sock brace that laces up to support my ankle and self heal. I did make a follow up appointment to see how the ankle sock brace works! Great service with caring individuals! Now let the process of the healing begin!

I had a minor issue with a toenail--it was pressing against the skin, causing me occasional pain. I…read moredecided to go see a doctor. The doctor entered the room and immediately began pitching his services--essentially suggesting that I come in once a month so he could trim all my nails for me; from what I gathered, it was something akin to a pedicure. I replied that I was accustomed to taking care of my own nails and had been doing so my entire life. At that point, the doctor grabbed a pair of clippers and began rapidly snipping off all my toenails, one after another, on both feet. I started screaming in pain, but he carried on as if he couldn't hear me. I was seated in a specialized chair with my feet elevated off the floor, leaving me with no way to jump up and get away. In short, this entire "procedure" ended with me not only enduring severe pain but also bleeding from three of my toes. He attempted to stop the bleeding and, in a rather haphazard manner, patched up the injured toes with gauze and Band-Aids. I barely managed to make it home and lay down for several hours until the bleeding finally stopped completely. It took another few days before I could walk without feeling pain in my injured toes. Yet even now--twenty days later--my toes still hurt when I walk. That is the kind of doctor we have in our town. Feel free to go visit him yourself.

Staff was rude when calling for information. I called in a sales capacity but was treated with…read morenothing but disrespect. I don't care if you buy from me, but at least show some courtesy. I have no idea if they provide good service. Maybe they are amazing. But I was disappointed in how they treated a "non-customer." Hopefully they learn to treat everyone with kindness.

I have been diagnosed with Arachnoiditis and was intrigued about the story told of the woman who…read morealso had arachnoiditis, in a wheelchair, and after therapy was walking! Astonishing! I had visions of me being without pain rather than admitting that it would only get worse. So, I went on the website and completed the form to request contact. Heard nothing, so I then called asking for a return call from Dr. Malan or one of the other doctors to answer a couple of questions. Heard nothing again. I began my quest to contact Dr. Malan on October 2nd, via phone and Facebook, and to this day, after 8 attempts, I have still not heard back from anyone! Eight times! So, I guess I will have to try to find someone else that is actually interested in helping people (sigh!).

I held the hand of my friend when she went in for her back surgery in October of 2008. Her…read morehealthcare provider had recommended Terry McLean. Of course, I decided to do research! Who knew he was one of the valley's most eminent surgeons? He was personable, friendly and talked her through everything...and he also addressed concerns I had for her as well. He even pointed out where her previous doctor had gone wrong in his initial diagnosis! Post surgery care has been wonderful and I couldn't have asked for a better doctor for her. She was even up and walking in under 8 hours, which she is supposed to be doing. It was painful for her to get out of bed, but once she got on her feet she was good to go - which is always good news. When she had her first surgery done back in Oregon, it took her 2 days to get walking or feel anything in her legs. As a former healthcare worker (hello, UCSF!), I called my old contacts and they reassured me that he was the best you can find in the valley. Dr McLean's office is located in Scottsdale and is easy to find...I'd recommend him.

Minus zero if I could. Dr. McLean, is a pathological liar. He more than likely is getting kick…read morebacks from workman's Comp. He brought his older lady staff member in my room to give me some kind of intimidating stair down. Called me a liar saying I never mentioned a persisting back injury from 2011, in which I did . He failed to put that in his report. I can't even balance properly on one foot. My job details heavy lifting, and stated I'm good as ever to go back to work. I wouldn't even vote for this guy for local dog catcher.

After back surgery and years of on going pain my GP suggested i see Dr. James Miller…read more For the first time in a decade my back pain is dramatically diminished and on some days there is zero. Never was this expected for therapy has never worked before. Dr. Miller is caring, knowledgeable and has helped me beyond expectations. His assistant Tina is excellent making sure all the exercises are done without causing problems. Glad I found them bothn.

END YOUR SEARCH FOR THE BEST PHYSICAL THERAPIST...DR. MILLER & STAFF ISYOUR DESTINATION!! I feel so…read morelucky to have been referred to Miller PT. From my initial call to immediate (next day) scheduling to my comprehensive exam and treatment today Dr. Miller is one of the MOST SKILLED, FOCUSED, COMPASSIONATE Medical professionals I've encountered. Dr. Miller & staff are 120% inherently committed to identifying & resolving the Pain which brought me (and others like me) into his practice. He is a "benchmark" for exceptional care. His passion & commitment are very evident. Call them...you won't be disappointed!

I would not recommend going here. I came here for an urgent prescription that I needed and was told…read moreby my PCP that I could get from an urgent care. The medical assistant, Lori, was initially very friendly, but when I told her why I had come to the urgent care, her mannerism changed at the drop of a pin. She was extremely rude, using a condescending and hostile tone to tell me that this was not an urgent matter, that they could not help me, and that I had been misinformed. While I understand that they could not provide this service and appreciate that information. This could have and should have been communicated in a much more courteous manner.

You guys! These woman are superheros!…read more Visiting from California and my daughter slapped a cactus at The Hyatt down the street. So grateful they would take us as the last patient on a Friday night before closing! Our nurse practitioner was so sweet and understanding and waiting for my daughter to feel more comfortable. Angels! We highly recommend them and appreciate Banner Urgent care!