Please do not use this company . It will be a waste of your money . Branded logo created a design that I could have done myself. Yes, I asked for a revision of the logo but it wasn't any better so I wanted a refund that was denied. I do not recommend this company . V.W ATL, Ga. If I could give a 0 for s rating I would. Do your research . If I would have read yelp, I would have found their low rating read more

Complete garbage. Don't listen to simple directions. Can't provide logos in colors requested (even gave them the hex color code!). Don't create anything original. Use free vector images you can find on a google search. Here's my latest correspondence: Here is the logo they "custom made" just for my laundry business: https://i.imgur.com/PkPlcoQ.jpg As I told "Peter," I don't want anything with a hanger. As I told you ("Christopher S."), I don't want Arial (or neo sans std) font with a couple of vector images slapped in there. As I also told you, I want something with an ORIGINAL iconic symbol that can be used standalone like the e-tea cup in my example logo and nothing like that has been presented. Let me google "hanger vector image:" http://static4.bigstockphoto.com/thumbs/7/4/2/large2/247707274.jpg Let me google "thumbs up vector image:" https://previews.123rf.com/images/bsd555/bsd5551704/bsd555170400248/76252491-hand-gestures-icons-set-middle-finger-up-palm-punch-thumbs-up-vector-white-silhouettes-illustrations.jpg Let me google "bubbles vector image:" https://media.gettyimages.com/vectors/bubbles-icon-on-black-and-white-vector-backgrounds-vector-id693382792?s=2048x2048 Oh my mistake, that free bubbles vector image actually looks better than the random generic circles slapped on the attached logo concept. Conversely, go do a google image search for my e tea logo: https://s3.amazonaws.com/tw-inlineimages/76918/0/0/0d5ee8fbc245cd96bda7f92922562e6c.png Nothing similar. You know why? Because I MADE that logo thus it is UNIQUE. THAT is what I want. Again, I don't think anyone is listening and I don't think your company is capable of providing a unique logo that will satisfy my needs which is why I asked for a reimbursement of my payment. I am thoroughly unsatisfied. Update: I created a special email account for communicating with this company. I have never used this email account anywhere else. Look at this totally legit email I received after requesting my money back several times - coincidence?? It's comforting to know that the "attorney" from a "renowned law firm in Spain" is using a *generic Hungarian email service*. Guess I better follow up on my dear unknown dead Uncle for my inheritance. ********** Hello I am Nicola Pura Conzales the Principle Attorney of a renowned law and auditing firm here in Spain. I was contracted to audit the accounting section of some firms in Spain. This audit in line with government policies and account reconciliation became necessary following the current European Economic crisis which Spain happens to be one of the most pretentious countries with the Euro Zone. During my audits, I discovered several dormant accounts due to inactivity. some of the said account has been dormant for over a decade as the initial owner of funds p a s s e d away. Against this backdrop, I decided to contact you in order to confirm whether or not you know or are related to the deceased family? This is because from our preliminary findings, your and one of the deceased happen to bear same surname and common heritage. I expect your response to enable me send you more informations. Thanks for your time and expecting your response. email: conzalespuranics@indamail.hu read more

Branded Logo Designs - Uses a free font with some free vector images slapped above it. I specifically asked for no hangers and no generic vectors. :( - Web Design Near Me - Sunnyvale, California

Terrible company. Stay away. They over promise and under deliver then the best part is once they design your logo, they chase you for more money to pay for legal fees to assign you copyright ownership of your logo!! Sharks! I wish i had read the reviews on Yelp before I hired them! read more

Do not do business with this scam of a company!!! In order to get the logo you paid for released to you, you have to pay an extra 169.00 to register your logo. Beware no where in the website does it say that I strongly suggest you do not do business with them not professional at all after I told them I wanted a refund they hung up on me 3 times. AGAIN STAY AWAY!! read more

This company is a complete joke. I signed up with them for a website and stationary material on 23/07/2018. Until now, 29/10/2018, they have not finished (98 days already). Please AVOID AVOID AVOID. read more

the worst company ever! Never use/trust this company. full of hidden fees down the road. Even after they confirm with you that there will be NO more price increase, they will constantly email you with more fees. THE FEES NEVER STOP. They close off your website without even notifying you! please do not waste your money on this company. read more

ISSUE #1: I payed them to design a logo, letterhead, envelope, and business card, and to deliver 500 business cards. Results: 1) The logo looks great! But that is where the good news ends. 2) It took at least 5 round trips to get the letterhead right--and my only request was to change the order of the lines of contact info. 3) The envelope was RIDICULOUS! They put my logo on the top center of the envelop and the return address at the BOTTOM CENTER! I can show a picture if anyone wants a good laugh. I guess they've never used the U.S. postal service before. 4) They never delivered my business cards! ISSUE #2: I paid them a lot of money to register my logo with the U.S. Patent and Trademark Office (USPTO). This is the exact text from the email they sent me: "Congratulations! Your copyright application got approved from US Copyrights Office. You are now entitled to own the logo and use it anywhere of your choice. The serial number mentioned below serves as a proof of ownership. You can further verify the serial number from the official website copyright.gov Serial Number: 1-8565727871" This was done in January of this year and I still cannot find it. Over the last 6 months, I asked, asked again, begged, pleaded for them to give me instructions on how to verify my trademark (and yes, I have the emails to prove this) and they refused to respond. So, I did a charge-back on my credit card. That woke them up. I told them all I wanted was to know that my logo was truly trademarked, and if they would give me instructions on how to find it, I would gladly reverse the charge-back. Here is my email back in April and their response: Apr 20 2:05PM Brad replied All I want is for you to show me how to find my trademarked logo on the USPTO.gov website. Apr 20 2:45PM Devin Stall replied to this message Pay that money back and then I will teach you how to do it. That is EXTORTION!! And somehow they convinced my credit card company that they delivered the services so my credit card company reversed the charge-back. I am writing this lengthy review with specific details that I can back up with email threads so that you don't get ripped off for hundreds of dollars like I did. And to top it all off, I had a new logo designed because I'm not sure that I own the one they designed. Keep away from them! read more

My experience was much like "Brad A."... READ ON - at first, everything will go well, and then you will realize you were being scammed the whole time. PLEASE REALIZE that normally, you can commission an designer - you pay them, they give you a logo, and they release their rights to it since you paid them. Easy - then you can do whatever you want with the logo - copyright it, trademark it, use it as a trademark without registering it - whatever. That's what I thought I was purchasing with the premium package. 1. The logo design process - fun - responsive - easy. 2. We finish, and they make it seem like everything is great!, BUT 3. Then the phone calls start asking me for $220 for copyright. (That is how much a basic logo design should cost from a local designer.) I reluctantly pay after they reassure me that is the last fee. 4. Then another call - they need another $398 for the copyright because the $220 was just for the legal paperwork. I did not fork that over, thankfully, but now I'm going to have to hire a totally new (AND HONEST) designer. I called it a loss and a good learning experience. Who knows - maybe some legal action may be coming their way... DON'T USE THEM. read more

Biggest scam... they will add fee after fee and tell you you have paid everything off then call you again with more "legal" fees

I got a text message yeaterday, and they change their company name. See the picture, do not scam by this company read more

Branded Logo Designs - Scam - Web Design Near Me - Sunnyvale, California

If I could give zero stars I would! They sent me logos with everything I asked NOT to have. I've been in correspondence with them for over 2 weeks, and they still haven't been able to come up with gold print! I would not recommend using them! read more

DO NOT DO BUSINESS WITH THIS COMPANY!!!! RIPPED ME OFF! They are NOT USA based. Sounds to me like they are from India. My STORY: I used this company ABOUT 3 YEARS AGO for a logo design. I think I got lucky the first go around. The logo was good. I went back to them for a simple re-brand design and change of the logo slightly with the color. This is when I realized how terrible this company really is. Its been almost a month and I had to practically re-designed the logo myself with Hex Codes #'s and simple instructions and each and every change and I would get back something totally different than my request. I think we must have had about 40 or so email changes/requests because they couldn't get it right. I was finally over it and couldn't continue the endless emails back and fourth so I requested a refund with in their 30 day money back guarantee. They replied: "Please note that we wont be able to process the refund as most of the work has already been completed and we were really close to get the work completed.Please note that the refund is only possible if requested upon initial concepts." I ended up having to contest the charge with my credit card company. I wish I had looked at all of the Yelp reviews before proceeding with this company. Would have saved me time and the headache. I am using a US based company now. read more

Scammers. They tried to get me to pay extra for copyrights, trademarks and more. When I refused they went to threats and then extortion. I told them I was reporting this as internet fraud and they left me alone for 3 months then started up with the threats again today. I am now reporting them to the Federal Trade Commission and the FBI Sorry I can't give 0 stars read more

I picked up the $89 dollars package years ago and paid in full (logo design). Today, they call me to ask for additional money. They give me two options. (1) pay $59 for the termination fee (they said the logo that they designed belongs to them and they just authorize me to use for a year.) (2) buy the ownership fee. I asked them to re-send me the invoice for purchase and I can go over the term and condition again. First, he sent me an invoice dated 07/2017 (First FAKE invoice). There is no such thing to mention termination fee or ownership fee. I asked him again. Then, he sent another invoice (second FAKE invoice) that with termination fee or ownership fee on term and condition. Funny guy. The funniest thing is there are a lot of mistakes on the invoice. (1) the amount on the invoice is not correct (2) the invoice date is not correct (3) the package that I bought is not correct. I can say. It is a completely FAKE invoice with modified term and condition. Lucky, I still have the original invoice. He also mentioned in the email that "Previously we were not mentioning the prices for early termination fee now we have updated the records so the customer cannot complain" What? Can they back charge a customer? I don't believe so. Also, counterfeiting document is a legal matter (I guess). The worst thing is using a counterfeit document for chasing money. I purchased the service from them was in 2016 not 2017 and I have the original invoice. DO NOT DO ANY BUSINESS WITH THEM. read other people review. read more

DO NOT WASTE YOUR MONEY!!! I paid $155 for a logo, and each and every design that came back to me was so terribly generic, it looked like something made in 2 minutes on a free logo builder app. THEN, they have a "money back guarantee" that's a major LIE! When I tried to get my money back, they stopped answering all of my husbands and my phone calls and emails. If I could give negative stars I would, DONT WASTE YOUR MONEY!!! read more

It's a shame how low this company has sunk. My first experience with them many years ago resulted in a logo I was pretty happy with, but they did try to up sell me pretty heavily. I made the mistake of buying a logo package a couple years later and regretted it immediately. They didn't provide what was promised and HOUNDED me to upgrade the service. But the main reason I'm writing this review today is because I just got an email from them that is downright fraudulent: "Hi, this is Peter from Branded Logo Designs in Legal department. We tried to contact you today but the number went to voicemail. We are actually concerned in regards to the logos that we developed for you. You can no longer use the logo till it is renewed with the state department. Once we complete the process for you, you will receive a certificate, attested from the legal dept. of US PTO at your mailing address. Kindly get back to us at your earliest convenience so that we can take care of it and you would not face any issues in regards to that" This is NOT how the USPTO works, you are not required to register a logo with the "state department" and I advise anyone who is receiving these emails to file a complaint with the FTC. read more

Complete scam, do not use them. 1st they never made me a logo just took my money but now the send emails telling me to stop using it unless i pay more for it... read more

not only are thy all what everyone is saying...inept,dont deliver, upsell, cheaters liars but there also clever errr they change there name every so often right now they are " Custom Logo Design " ordercustomlogodesigner.com i see a pattern with our pets veterinarian businesses: yes ,experienced it have heard others complain as well and read yelp reviews about these vets demanding you do all these procedures on your pet . they make you feel guilty you wont have your pet well if you dont. they literally bully you , guess where their from another country guess which one .i am not racial whatsoever but i see a pattern of scam artists. read more

If I could give this company a 0 I would. I wish I had read all the reviews about this company before I did business with them. 1) All their design work is late, they will tell you 24 - 48 hours, expect at least a week. 2) The designs are mediocre to say the least, my 14 year old kid could've created something more creative 3) Very shady business, all the designers have names like Greg Hill, Patrick Jane and David Myer but you can tell their names are fake by their accents 4) Their phones are only answered in the afternoon which is the time difference between North America and India 5) My credit card company called me to alert me that I had some fraudulent charges on my card a few weeks after I had paid for my logo. hmm Save yourself the hassle and the money. read more

High Pressure Sales Scam. I have no doubt that this company is capable of performing the things they sell but they underperform in every way. Each call is a high pressure sales call and they push you and push you into taking more services, most of which I didn't receive. I voiced my concern and they offered free services which they later said I had to pay for. They are overpriced and forceful and repeatedly call you and text you to get more money. I do NOT recommend for any services. read more

Garbage company and garbage. Do not give your money unless you want a hostage negotiation for them to deliver the work which was sub part to that of a high school kid with photoshop. Save your money and do not use them unless you want a project that drags on for months, sub par work and solicitations that only end with a formal cease letter sent from my attorney. STAY AWAY from these scumbags. read more

The worst possible company ever. Paid for a domain and hosting then after three months of back and forth communication I found out that they did not purchase the domain that we agreed on. I paid 800$ for a different domain and they will not refund me back the money because I passed the 30 days refund policy. Do not ever think of using this company for your service. They rush you to pay money and then take weeks to reply back to you with more "we are working on it and we will get back with you next week" I am in the process of filing a lawsuit against them. read more

Would give 0 stars. NEVER WORK WITH THEM. They did some work for us that ended up being VERY mediocre so we simply went with another firm. They then claimed they designed the logo we had another firm create. They called and threatened litigation. Scammers. Liars. read more

There is no free lunch, as they say. This company is a SCAM! You do not get a logo for the low fee of $49. They will hold it hostage until you pay licensing fees which are very high. This is highly unusual. Their website is almost impossible to navigate once you sign up and you'll never get notified if you have an update so you constantly have to go into the site (which a I said is difficult to do) and check. The initial order is followed by relentless phone calls one after the other. When you finally do answer, it's someone from India trying to upsell you on formats that you'll never need. The basic $49 formats are enough for most people. Once you make your final choice, then the calls come again over and over from another person from India trying to tell you about the $550 licensing fee to register your logo. I'm a graphic designer myself, there is no such thing as registering a logo with the city you are in. Stay far away! As momma always said "if it's too good to be true, it to ably is" read more

a minute ago Got a call from an extremely rude sales employee, was looking for a logo designer online but couldn't talk on the phone while at work, employee was very rude and condescending. Guess who I am NOT using for designing my logo. read more

This was a horrible experience and a scam. I would never do businesses with them again. They try to get more money from you prior to delivering the product. I wouldn't recommend this business and honestly, I am totally surprised that they requested a review. read more

Would've done 0 star if i could've. They trick you by charging cheap for the initial package, and after half ass designs they decide to throw in that i owe almost $300 to get it copy righted. Then follow on to promise me free $1000 business cards in return. never received those! Don't waste your money here. It's a scam!!!!!! read more

They can't follow simple instructions, make one fix and break 3 things differently, and simply stated, lie. After WEEKS of running in circles, we decided to finally pull the plug, requested they honor their 30 day no-risk money-back guarantee, and they flatly refused. So we contested with credit card company. This a horrible company that has crap service and zero integrity. read more

This so called company is a complete scam!!!! They will try and try and try for months. Then stop and then start harassing again over and over. I should have just done my logo through a local business from the very beginning. They called me yesterday saying they were bought out by a different company. Yeahhh!!! Right!!! And they seriously thought I would fall for that BS. Nope, not me... they called today and Christopher said I'm calling from branded logo designs. Unbelievable!!!! Hahaha!!! Woow! read more

These guys also operate under the name Digit Media Designs. Had a terrible experience with them. Found a logo I liked and requested simple changes yet they couldn't deliver after multiple requests. Do your research on Digit Media Designs before using their service. Digit Media Designs = Branded Logo Designs. read more

Complete scam! Don't fall for their so called "100% satisfaction guarantee" . Still fighting to get our money back. The designs are poor, not what we asked for and they even MISPELLED our company name in 3 of the designs they presented to us. They "Paul" (with a foreign accent) will talk you up on the phone like its all great, risk free blah blah blah. The design "team" is not a team its 1 person named Dave. I signed up through Logo Moo but my communications came from Branded Logo Designs. They have multiple scam companies under different names. BEWARE!!! read more

As Daniel O stated perfectly...STAY AWAY FROM THIS SCAM Where do I even begin? Let's start with, MOVE ON AND CUT YOUR LOSSES NOW! Now let me tell you what happens when you decide you've had enough. 1. BLD will not release or transfer your domain to you regardless of whether or not you feel you are the rightful owner of the company you created. 2. They will attempt to sell you back your own domain at top dollar and will negotiate until you finally agree to a fixed price. They will try to sell you the entire package transfer, which includes your site, logo, domain, and access to your emails. 3. They've accepted your payment and have assured you that they will provide you with the transfer link.......WRONG! This is where they position themselves for their next extortionist scheme. So lets recap all the times they have purposely shut down your site, disabled your emails, asked for logo copyright fees, or made up a reason for you to give them more money like asking for more hosting, bandwidth, and site maintenance fees. Lets not forget that everytime the newest malware or virus hits the streets, they act like you've been infected or are succeptible to infection. If you've been dealing with these frauds for more than 6 months, you'll know exactly what I'm talking about. 4. Now, lets talk about turnover. How many account managers have you had? Each of these new hires are sent in with one purpose.....EXTRACTION. They will call you with their latest and greatest scheme to get you to give them something. When you reference any discussions with your previous account manager, they will simply say he made a mistake or was not authorized. By the end of the phone call you are forced to make a decision.....pay them something or shut down your livelihood. Its hard to be a legitimate business when your email is down or your site has purposely been snoozed. You're left with no choice but to pay to play. 5. Let us pick up with what happens when you decide it's over. As I mentioned in paragraph 2 and 3, this is where it really gets messy. The company and brand that you have worked so hard to create is simply held hostage.....which is wrong on any account. You've agreed to pay them for the domain transfer and have been told a link will be provided from name.com to set up an account......NOPE!!! Instead, you get a phone call the next day from "IT", which is just another salesman, stating that while transferring over the domain, an offer has been placed on it by another company which so happens to be in your state. Company protocol says "the site will be available during the transfer phase for a period of 24 hours" and if no bids are received, they will transfer over for the negotiated amount you thought was legitimate. Well, the person making the bid is probably them and this is yet another way to make more money from you before you leave. They go into, "we are running a business bit" but what it really is, is that they have little to no regard for you or your business and could care less if you purchase your domain or not. They know that most small business owners do not have the ability, funds, or resources to rebrand their entire company so they use that against you. 6. The going price for your domain will always be 599-899-1099, something that ends with 99 because its yet another ploy to squeeze out more money from you. In the end, you are left with a choice....pay them or start over. You've been warned. read more

My experience is pretty consistent with other reviews on here. BUYER BEWARE!!! They add fee after fee...this company is fraud!!! I wish I never would have contracted them to do our logo! They stated that we HAD to file our trademarking through them which I never agreed to. They charged my card without my authorization! Horrible experience! read more

I paid this company to design my logo and business cards in July of 2017. They are either completely incompetent or deceptive. The logos appear to be low quality and generic!! DO NOT WAIST YOUR TIME OR MONEY!! Being crunched for time, I resolved to design my own via Vistaprint online. My business cards will arrive within a few days and I have to say they look 1000 times better than anything Branded Logos "designed". If I could post with no star, I would. read more

Totally agree with the other review, SO wish I would have read this before going down the rabbit hole with them. They ARE A TOTAL SCAM!!! After weeks of trying to get them to listen to my instructions, or read them or just pay attention I gave up. They are completely incompetent ... but at least they have a 30 day money back guarantee right? NO, they don't honor that and in fact will be completely rude and hostile to you too ... I have disputed with my CC company. STAY AWAY!!!! read more

Worst company ever!!! I wanted to do create a new website and we agreed on a price of $400. If it's too good to be true then it's a scam! After everything was clearly laid-out for the design and that I approved another comparable website, I was getting a phone call everyday to add $200 add-ons otherwise they couldn't complete the website may it be page loading accelerators, screen resolutions on multiple device, SSL security, etc... all of those were already agreed on and suddenly they became add-ons for over $2000! Scammers stay far from them, I was lucky that my credit card company refunded me. I remember clearly one specific sentence they told me: There is just not enough money under your account to continue your project... They even dared trying to reach out for another project months later... read more

At first I got some good service from branded. However, it soon turned into zero service and constant harassment for 2 years. They call me everyday saying they need $50 for the calls to stop. Terrible company and employees have no respect for their customers. read more

Horrible business with terrible designs. Still receive calls from them trying to collect copyright fees???Very shady company.

Branded logo designs offered a VERY POOR customer service and DISHONESTLY charged my credit card for items they did not deliver. They took over two years to finish my website and after multiple attempts to have them give me my log in information so that I can have my website managed by another company, they refuse to do so. They are holding my website hostage after all that I paid and all the time I spent trying to have a website I paid for, operate properly. AWFUL experience. Watch out for their dishonest business practices. read more

Don't use them!! They will hold any design they do for you hostage by trying to up-sell you on additional services. I'm still waiting on my final design. Worst customer service ever! They have an F rating by the Better Business Bureau. read more