Very professional, very responsive. I've been terrorized by a former neighbor. I requested a quote around 10pm, for a response within a couple hours! Spoke to Genaro the next day and gave him the lowdown. Payment and restraining order transfer were super easy. I chose the non-rush service option. Genaro and his partner came out on the agreed upon day. They were served on the first try. Would highly recommend and will hire them again when the need arises. read more

Genaro Is professional, proactive, and prompt. I called him at 3pm on Saturday, and by 8:45pm documents had been served! He is courteous and very communicative -- I was kept in the loop every step of the way. I highly recommend Genaro if you want results, fast! read more

I contacted Genaro and he was quick to respond back to me. I was able to meet him in person today and he answered all the questions I had and was very professional (he wore a mask and kept a respectful distance). The best part? The same day I gave him the documents that needed to be served was the same day they actually got served (considering the 3 attempts I tried to get it done by other people). Note to self: better to hire a professional than trying to get it done yourself (especially when the other party makes it difficult). Thank you Genaro and the rest of the team read more

Palomino's is absolutely efficient! Was able to process my serve the same day, completed the job and provided me with immediate signed proof of service by email, to keep with COVID-19 regulations. No contact through out the transaction but felt like I had met them in person! Excellent, and I highly recommend their service. read more

Excellent customer service and super fast service. I was always kept in the loop with what was going on. If I ever have a need for another process server Palomino will be my first choice. I would recommend them to anyone. read more

I had been trying to serve someone for several months. I used another process server 3 times - each time the other company tried to serve this person 5 times and each time this person evaded service. This other company kept upgrading what it needed in order to serve. So I started looking around at other process servers for a difficult serve. One company wanted $2500 for the service - which I was considering because I needed to get this done. Genaro managed to get the service done first time. His prices were reasonable and he delivered - literally and figuratively. He was very responsive to all my inquiries and told me what he would do to try to get this person served. I'm so grateful to have this service completed so we can move forward in the process. read more

Super responsive, better yet, proactive in their communication. They got the job done, quickly, professionally and with ZERO hassle. I definitely recommend them. read more

Great superb experience and customer servic! Well done to the Palomino team!

If I could give Genaro 10 stars instead of 5, I would! He has gone above and beyond my expectations. For example, the small claims department was behind on making amendments, so I got the amended forms later than expected, which gave me a tight timeline to serve two parties. He understood my concerns and immediately addressed them by promptly serving the two parties and then filing the proof of service to the court. I'm sure anyone can relate to feeling stressed out when getting someone served before an upcoming court date. Fortunately, Genaro's professionalism, kindness, thoroughness, and responsiveness put me at ease. Also, the cost for legal process serving was very reasonable. Tbh, I hope I don't have to deal with the small claims court again. However, if I find myself in that situation, I know I can rely on Genaro. read more

FANTASTIC job by Serve Now. What I thought was a person that was not going to be able to be found, was confirmed that they were the defendant and served paperwork in 2 days. Additionally, Genaro was very communicative with both phone calls and email updates. I did not worry at all that my time was being wasted and had no doubt that Serve Now would pull through and they did. Genaro without a doubt is a true professional who fully understands her business and although Serve Now just recently joined Yelp, I was confident from the start that she has been in business for a while and has the knowledge and skills to get tough jobs done. Her actions and communication speak for this great company. read more

I met with Palomino and he was very nice and professional. He explained the process and was patient with me. He literally turned around service within the hour. I was very impressed. I would absolutely recommend him to anyone looking for process service. read more

Genaro is friendly and professional. He was able to serve my document the same day! I highly recommend his company to others!

During the Covid, I wasn't sure which is honestly fair and quickly seamless. This service was very professional and was able to get what was needed done in a efficient matter. There was clear communication and available over email and text in real time. I highly recommend this service if you want to get things done quickly and honest in a professional manner. read more

I work for the Law Offices of Jon Jacobs. I cannot recommend Palomino's Services enough! Namely, I can't recommend Genaro enough. Our firm has used him exclusively for process serves and rush filings. Genaro is prompt, thorough, kind, and very enjoyable to work with. Our firm trusts him with important services and we all only have high praise to give. Genaro is our go-to guy for Alameda county filings! read more

Genaro Palomino Jr. was able to get my documents served the SAME DAY I requested, and followed up with the POS promptly that night. If you use their services, you are absolutely in good hands. read more

Easy to use, expedient and professional. Pleasantly surprised me when they got the job done the same day and with regular updates through each part of the process. Filing proof of service for me tomorrow. Recommended to my attorney friends based on this experience. Well done! read more

Highly recommend this team. They are quick and efficient (even during a pandemic). They handled everything in 24hours and all we had to do was fill out a couple of forms and send our docs to them via email...they took care of the rest. Definitely worth your time and money. Thanks Palomino's Serve Now Services. read more

I needed a Process Server to serve a restraining order on someone whose whereabouts I could never pinpoint. Finally I discovered he was in a hotel but it was 1am. I contacted Palomino's through yelp and they responded right away.... at 1am. An extremely fair agreement was immediately drawn up and they were at the hotel within the hour and staked out the place until 5:30am when they finally were able to serve the individual. They stayed in constant touch with me throughout. This company went way above and beyond what I ever imagined anyone would and on the shortest of notices. I will use them again and anyone in alameda county would be a fool not to use them! Thanks again Genaro!! read more

I was able to take care of everything by email. Genaro was quick to respond to my emails and questions and service was completed within a week. I was notified of each step that was taken during the serving process. I would definitely recommend this company. read more

Genaro did an amazing job serving the TRO, he was very informative and made a stressful situation easy and hassle free. Highly recommend them, as they're very easy to talk to, they act fast and very communicative in every step of the way. read more

I've had a great experience working with Genaro and his team. He knows what he's doing, he's great at communicating, and he's very organized. I decided to contact him first when I read other Yelp reviews after originally working with another company that made mistakes, cost us time, and didn't take our case seriously. With Genaro it felt like I was working with a longtime colleague and when you're dealing with a tricky situation and need to serve a defendant, you want Genaro and his team on your side. He made the situation a lot less stressful with timely updates and efficient service. Can't recommend enough. Thank you. read more

I'd like to start by saying how grateful we are for Genaro's service. The Sheriff's Department tried and failed to serve an individual we had a restraining order against, but Genaro came through. He is persistent and very thorough. Rest assured this is a true stress reliever when you know you'll be in good hands! I recommend Genaro and his team for all you servicing needs! Thank you Palomino's Serve Now Services! read more

These guys are incredible. They are super responsive, dedicated to getting the job done to your satisfaction, and were able to not only respond over a weekend but serve documents to a tight deadline the next day. Genaro and the team made a dIfficult process so much easier, offering advice, explaining the procedure, and even taking time to call and check everything was okay after the process was served. I cannot recommend this service highly enough. Good value too compared to other businesses. read more

Genaro is fast, efficient and very communicative. Hopefully will never have to serve anyone ever again, but if I do, I know who to call. Highly recommend Palomino's Serve Now Services. read more

They made great service. In 7 hours, they finished my request: I asked to serve my documents, they served, and I received a proof of service. read more

I used Palomino's Serve Now Services when I needed a process server to help serve official court documents for our business. Genaro was excellent to work with. I thought finding someone would just add to our stress of being involved in a court procedure but Genaro proved the opposite. He was easy to talk to, very professional, prompt in his online response, explained the process clearly and just as important, he served our documents in less than 12 hours. If I ever have to use another process server I most def. would use this business again. read more

Would highly recommend palominos! I had been trying to get some small claims documents served but due to the pandemic was having some difficulty. I reached out to Palominos and they were great from start to finish. Genaro was very communicative with me and was able to get my documents served the following day! I was impressed with the professionalism and speedy results. Definitely worth your time and money and I would recommend them to anyone in need of a great process server! read more

Definitely recommend them, they are amazing with excellent customer service and very helpful! Made my experience very memorable by being there through out the whole entire time with my service request and always answering all my last minute questions I had. Very affordable and they get the job done super fast. Thank you everyone I appreciate it! read more