They don't honor contracts and will bait and switch you on the contracted price. No integrity. Stay…read moreaway and find a business that will honor the agreed upon price.

From the owner: At Impact Fire Protection Corp, we go beyond installation—we deliver complete, reliable fire…read moreprotection solutions. We specialize in the design, installation, inspection, and maintenance of fire sprinkler systems for both commercial and residential clients throughout Kern County. What sets us apart is our strong commitment to safety, rapid response, and exceptional customer service. Backed by over 20 years of hands-on industry experience, our management team combines technical expertise with a client-first approach. From complex commercial projects to custom residential systems, every installation is carefully designed to meet code requirements and each client’s specific needs. We understand that emergencies don’t follow a schedule. That’s why we provide 24/7 emergency service, 365 days a year—ensuring your property remains protected at all times. With competitive pricing, dependable service, and a reputation built on trust, quality, and performance, Impact Fire Protection Corp is the name you can count on for fire protection done right.

I needed a couple of fire extinguishers inspected last-minute, and called first thing when they…read moreopened. Super friendly on the phone and very helpful. I was able to bring the extinguishers to their office and they got the job done quickly and efficiently. They really saved me! Great job and very much appreciated.

If I could give them a 0 star - I would. Whoever the man running this place is has a terrible…read moreattitude & is extremely rude. I have never encountered anyone be so unnecessarily rude to people they are servicing. Unfortunately, I have nothing nice to say about this company even though I hoped for good service. 0/10. Just a real shame. Will not be returning.

If I could give zero stars, I would. My experience with Robert at RLH was nothing short of…read morefrustrating and disappointing. He was completely unorganized, lacked basic communication skills, and seemed totally unaware of what was happening with our job. Every time I asked for an update on the fire system he was supposed to install, he either dodged the question or had someone else pass along vague and inconsistent information on his behalf. The job kept getting delayed with no clear explanation, and when something did happen, it was either incomplete or faulty. The fire system he eventually delivered (after much pushing back) was far from reliable - a serious issue when safety is involved. I've worked with many contractors and techs over the years, and unfortunately, Robert stands out for all the wrong reasons. If you value professionalism, communication, and peace of mind, I highly recommend looking elsewhere.

Very poor customer service and faulty systems. Fire alarms going off constantly ringing our phones…read moreall through the night and jamming our email boxes. I had to send them a "cease and desist letter to make them take my phone number off their call list. Send threatening letter if you want to discontinue their services. They said they would notify the fire department and we would be in trouble.

I used this Company for my Pizza Pub before selling it. Always had great customer service!!…read moreKnowledgeable, Friendly, Prompt and an overall great Business and Technicians! Recommend hands down!

Called this company last year and received a reasonable priced quote for about $60-$70 for…read moreinspection of 4 fire extinguishers. I was left with an invoice for $300 with no notification of a change in costs. They gave me an excuse that the units needed to be recharged. Which all of the companies do any way. This year I spoke to them as they called back and quoted me $18 per extinguisher. I reluctantly agreed. Again I was left with an invoice of $18 per extinguisher PLUS a $25 fee plus another $35 fee PLUS $18.74 FOR TRAVEL!!!! This company is sleazy and dishonest. Run with less integrity than a used car salesman....

Great people to deal with. The only people to call for any home sprinkler issues. I have dealt with…read morethem several times over the last few years and have always had good dealings.

Our company has used HSI on many projects, large and small, for years and have always been please…read morewith their work. HSI offers competitive bids, quality service and adheres to project schedules. Their installers and project managers come equipped with a wealth of knowledge and the administrative staff is on point and easy to communicate with. I would recommend Hardcastle Specialties Inc for fire sprinkler safety and alarms any time. I know we'll do business again in the near future too!

I highly recommend RLD Fire Protection Services. During a kitchen remodel we had 2 problems with…read moresprinkler pipe being in the way. My husband called Roy and he responded quickly. He gave us an estimate and arrived to fix the problem. The cost was actually less as it didn't take as long as expected. The second time he came the next day and fixed the another pipe quickly. I would not hesitate to call Roy again.

Called RLD for what we thought was a leaking pipe. Roy kindly explained how copper lines get…read moresolder and the reason why the pipe looked the way it did. He's not only an expert in his field, but he doesn't take advantage of people. Highly recommend RLD!!!