I love New Bern, but I hate feeling discriminated against when I'm somewhere and not dressed to "the nines". I've been on the hunt for a new couch and two accent chairs. I'm looking for something custom, a client recommended this store. It was my day off, so I was wearing my hair up, jeans and a nice sleeveless blouse. My tattoos were showing. Per usual, when I walk into an expensive store I wasn't welcomed by staff. I figured, If I were to walk around looking at different pieces someone might ask if I were looking for anything in particular? I even went to their custom design area and flipped through some fabric swatches, in hopes of someone coming to assist me. The 15 minutes I was there, I was the only person in the store. Not one time was I asked if I needed help with anything. When I left I noticed the numerous awards for "Best of New Bern". I pointed them out to the sales associate, and noted the horrible costumer service, I'd experienced. Her only response was to say that she did say "hi" when I walked in. I'm sorry but that's not good enough for me. They lost out on three custom pieces of furniture today, the only fault is their own. read more