Brandi and her assistant, Ray, were at our location literally moments after we spoke on the phone…read more She was professional, polite, informative, and kind to boot. Highly recommended!

AVOID AT ALL COSTS - horrible customer service. I would avoid working with Brandy unless you have…read morenowhere else to go. I had six trees around my home and called Brandy for a quote. She quoted just the cutting of the trees down to just shy of $4,000. That didn't include haul away costs. Because my family and I were very resourceful (we had our own chainsaws, were willing to do it ourselves if needed and had the offer of help from a neighbor), we decided to cut the trees down on our own and save the $4;000. We cut them down with ease and disposed of the trees at our own dump site. Fast forward to the day I'm posting this (June 16). We cut the trees down, but still have all of our stumps in the ground as we simply didn't have time to grind out all the stumps. I texted Brandy asking if she would quote us on just the stump removal, and she replied at first saying it would be a two-month wait. I replied saying I would still like a quote if possible and she replied: "Maybe you should have hired me to do it all when I has time. Quality counts." The rest of our text conversation unfortunately got more and more unprofessional as it went on from Brandy's end. She even claimed that she knew we went with another service and paid them, which is 100% false. Again, we cut the trees down ourselves. Unfortunately because we didn't buy the "full package" from her, it looks like she's willing to be unprofessional and make you feel guilty for not choosing her. Again, pick any other service in town if you can. Being respectful and tactful should matter and doing the opposite like this instance should also have ramifications.

They did an awesome job trimming trees and left the yard cleaner than they found it. Super quick,…read moreprofessional, and easy to work with for a reasonable price. Highly recommend.

Never replied... actually, neither of the firms you sent my request to responded and, on my own, I…read morefound another service provider who came promptly, spent enough time with me to fully understand my need and gave me a good quote which I accepted. The work will be done soon.

They did outstanding work on cleaning up tree areas on our Harvard and Sutton farms…read more Fair price, did what they said they would do and when and site looked great after completion.

Nathan and his crew replaced the roof on our garage, which had damage from a branch and from…read moreunmaintained gutters. Their price came in a little under another quote and I liked the shingles manufacturer they use. The work came out great. They got the job done in the timeframe promised and communicated throughout the process. I will definitely check with them again when I'm ready to do work on the house. In fact, my sister has already hired them for a job.

One caveat before we start: this was our first home contracting work. So maybe the behavior…read moredescribed below is expected for this work. They did EXACTLY what was in their contract. No more, no less. They hand-wrote the contract instead of typing it up, so we missed that they didn't add the gutters we had discussed and thought they added. They were supposed to be all triple-paned, specially-built windows, but they bought the egress window at Menards. They didn't keep us updated as to the schedule. In July, we called and they said it would be a couple of weeks, 3 weeks later I called them again, oh, it'll be a few weeks, wash, rinse, repeat. When they finally did come, they worked for 3 days, disappeared for 2 days, worked a half day, disappeared for a day, worked an hour Saturday morning disappeared and came back, etc... They didn't do any kind of walk-through when they were done. We had them do quite a lot of work, so a show-and-tell would have been nice to know the job was done right. They demanded payment immediately when they were done with the work. Every other contractor I have ever worked with has either handed or mailed me a final bill to be paid in two weeks or 30 days. They called while their crew was still working to ask for payment. This is when we found out the gutters weren't getting done. They stated they 'never do gutters' even though we discussed the gutters with them and the crew that arrived. As far as I can tell, the workers did a good job, the roof seems sound, and the windows are good. The workers were friendly and professional. The NCR team was friendly too until they decided the bill was due. Then they were no better than any other debt collector. We told them we had to contact the bank the afternoon they asked. So before 9 the next morning (before the bank was even open) they were calling again. I would not recommend NCR based on their business practices.

I was highly skeptical of my bill after a service visit from Witt's. After looking into it, I found…read moreout they charged me for two visits, even though the reason they had to make a 2nd visit was because of a part that they forgot to bring so they had to leave and then return later. Also, they tried to charge me for work that had not been completed. Not sure if he is still there to this day, but Randy was highly unprofessional and literally yelled at me to leave their office, even though he ultimately gave me a credit to my bill because he knew I was right. I had to physically go to their office, as I was not getting a call back after leaving numerous messages about their mistake. Always double check what they are trying to charge you for. It was not a good experience.

I've been trying for 3 months to get a plumber out to the house to install a water line for my new…read morefridge. I got a hold of Witts as the new fridge was less than a week away from delivery. While they were in the house, he noticed my hot water heater was starting to leak. I was able to go through my home warranty to get it replaced (although they choose the plumber on that and it wasn't Witt.) Even though I did t use them for the new hot water heater project, I would still totally recommend them as they were able to get to the water line job quickly and I appreciate him giving me a heads up about the hot water heater.

Had them do some wiring in the house and they fixed more than what I asked them too. They found and…read moreexplained so huge issues I didn't know about and fixed it so it was safe without charging additional labor. They did charge me a bit for the parts but it was less that $50 and it took them a couple extra hours. Nice to know there are honest businesses in town.

we knew we were going to need a new ac unit at some point and decided to go with one before the…read moreheat hit hard this summer. we shopped around and found Kayl Heating and Air. Rob the owner stopped out and gave us a bid. We had a few other bids but settled on Kayl due to the fact the owner took time out of his day to stop personally and give us a bid. We spoke to Andrea the office lady and she was amazing help get us scheduled up a few days after. Our service man Brandon was very good he took time to make sure everything was perfect. Brandon went through the prosses of setting up and showing us all the functions of the new system and thermostat, after he was done he left the house cleaner than when he started, a few days later stopped on his way to a service call just to make sure everything was good. rob followed up with us a week later. if i could give them more than 5 stars I would. 100 percent recommend kayl heating and air.

Very professional group of HVAC installers. Punctual, friendly, knowledgeable, professional in…read moreevery way. Love my new furnace system and ecobee thermostat. Very affordable and great warranty too. Highly recommend Kayl Heating and Air!

Rich's Roofing did a great job on our home and garage. They were fast, efficient, and very…read morefriendly! Thank you so much!