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Best Tree Service

1.0 (1 review)
Open • Open 24 hours

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4 years ago

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Branching Out - Living Room

Branching Out

(3 reviews)

This company came to the MHC in Doniphan several days ago. At no point did they knock on doors and…read moresay they were in the yards. Simply began removing decorations and etc without notice. They did not tell people to stay in their homes or let them know that this dangerous work was going on until the giant truck pulled in a few inches from our house. When we walked outside to leave the house they told us to go back in. Bit late folks. The trimming was reasonable and for the most part well done, but while they did rope some of the branches, some of them fell and hit on top of the mobile homes. Multiple large thuds and etc. Two of them had leaks ( coincidentally with pieces of wood impaled in the holes) that had to be repaired--from branches that fell.. Emails and messages have gone unanswered several days later. Follow through is a good thing when you are in any business. you don't just ghost people if there's a problem.

Branching Out Tree Service is incompetent at best. First, they promised to come do the job, and…read moreshowed up 3 weeks past the agreed date. They blamed the weather, which I can understand. But, they send 2 men over for 4-5 hours a day, leaving large branches in my yard for weeks now, killing my grass. Then, while removing a large branch, they dropped it on my house, which went through the roof and into our living room, which could have killed someone sitting on our couch. To make things worse, they have refused to take our calls and respond to us. Our simple requests have been to please acknowledge us and help get the remaining branches out of the yard. No answer! They didn't call a roofing company to tarp the roof and instead chose to do it themselves, in which they missed several big holes resulting in ruining our floor in the living room due to the water coming in. To give them a 1 star is an overreach. They tried to say it was because the tree branch was rotted, but the branch had chainsaw cuts into it. Why would you start cutting a large branch without securing it first? So, we are a month into this, no word from Branching Out. You would think the owner of the company, Jason, would at least call to check in on us. My wife and kids have spent multiple hours cleaning up the mess they left in our yard. Never do business with these people.

Best Tree Service - treeservices - Updated May 2026

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