Instead of ordering gifts and kitchen needs online I like to shop at my local kitchen store. I…read morestopped at the doorway and had my mask half-way on when a store associate rudely told me to step outside and put that thing on. It was literally half-way on my face and I was not even inside the store- I was at the doorway. And it wasn't a kind request, it was a rude order. Needless to say, I left and ordered my stuff on Amazon. I'm sad to have to do that but really, when you don't even try to be kind, you don't really want my business, do you?

From the owner: We are The Sunshine Coast's shopping destination for quality kitchen accessories & dining supplies…read morelike barware, bakeware, cookware and tableware. If you're looking for something beautiful to add to a special occasion, a kitchen gadget to simplify food prep we'll have something for you. Email us or drop by our kitchen supply store the next time you are in the area and find what you are looking for.

We hired Timeless Stone and Granite to install two quartz countertops in our home. When the job was…read moredone it was apparent that there were serious errors in the installation of both counters and the owners agreed to remedy the situation. After a five-month period, they returned to fix the mistakes and at that time advised they couldn't correct one of the issues and said it wasn't their fault as it was due to an existing issue with the original counter top. It was obvious to us that it was their error and it is a significant mistake. The second issue was fully rectified but in the process, the employees did extensive damage to our walls and stair handrail. There was no offer of professional remediation, only the owner patching the holes himself. In addition, because there was a five-month delay in dealing with the errors the quartz we had originally chosen for one vanity was no longer available to Timeless Stone & Granite and we were forced to choose an alternate pattern. The service was slow but quite friendly until the issues arose. Then we couldn't get phone calls or emails returned. The ultimate outcome is we had to settle for a substitute pattern for one counter top and the other counter is installed incorrectly. Unfortunately, this counter is the focal point of the kitchen. We also have to have our walls and handrail repaired at our own expense (unless we settle for an amateur repair job done by the owner rather than having the damaged walls fully and professionally repainted to avoid obvious repair areas). We are extremely disappointed with this company and would definitely caution anyone considering using them. The quality of the craftsmanship displayed in our renovation project was at best average. Our experience was that there was an overall lack of professionalism and that Timeless Stone & Granite does not fully stand by their work.

From the owner: We help customers with complete bathroom renovations, counters, tile work, plumbing to paint…read more Budgeting and scheduling. Design and implementation with free estimates. In business in Parksville, BC for 18+ years and over 40 years of experience.

What can I say, we have used them before and always go back…read more The service is excellent , and the tiles are beautiful. Remember you get what you pay for, here you will get a gorgeous product fairly priced. The business is local so you can feel good about supporting a local business.

Wouldn't go back to Luxreno. I bought a vanity, tap and sink from them. They had no problem taking…read morecash, but after completing my bathroom (large format tiles) and installing the sink, I noticed a bubble on the sink, which broke and took the coating with it. WOW, no support at all, they blamed me for the damage, told me they don't stock it anymore, so I am out of luck with the sink. No after sale service. The p trap seals leaked as well and had to be replaced. I would spend a little more and get quality fixtures. These are not very good quality. appreciate the response from Justin, unfortunately it is not correct. If you ask Andy, i was not offered an alternative sink. I know nothing touched the sink because no one used the bathroom and I installed the sink. There was a small bubble as I told Andy, that bubble popped and lo and behold the star shaped hole. There is also a small area that is about to have the same issue as this one. Thats a manufacturing fault. Oh, and no one asked me to inspect the sink when I picked it up? I paid cash, no receipt so no warranty. Maybe ask co worker about this for clarification as to what was said.

I bought my shower heads from them. A contractor friend of mine referred them to me and I am so…read moreglad I have done business with them. They have high quality products at prices lower than retail and they are honest and professional. They will be my go to place.

Very Disappointed- Poor Management Ruined Everything If I…read morecould give the zero star, I would do that. I usually don't write reviews, but I feel like people should know what they're getting into. This company might look nice from the outside with all their fancy products, but the truth is the management there is completely incompetent. As an employee, if you have an issue, good luck getting any proper support- management just makes excuses and blames everyone else. It's obvious they don't respect their employees either, because the staff seemed stressed and miserable. Maybe if the managers actually did their jobs instead of hiding in the back office, this place wouldn't be such a mess. One of the worst work experiences I've ever had was working at this company. There is absolutely no management there and they don't care at all about their employees.

The tiles are nice but buyer beware. If they ship to you and the tiles are broken...no help. They…read morewill charge you again to replace the tiles you already bought once for your job that were broken. There is no responsibility. Once this job is finished, I will not buy from Fontile again.

We are in love with our new bathroom. Ronal and the team at Aero put a lot of time and effort into…read moremaking our bathroom beautiful. Ronal was always available to take our calls about any questions about their work. I would consider Aero a very reliable contractor and will use them again if we decide to do any works in our kitchen.

We had a small renovation done in our kitchen. We were replacing our wall oven for a larger one…read more Many companies we asked would not take on the project because it was not a full kitchen reno. We spoke with Ronal about our reno and he was able to accommodate our request. We felt that Ronal was very honest and up front about our kitchen modification. He wanted to point out all the potential complications that could happen with the reno (colour matching, floor modification, toe kick modification) We also wanted to save one piece of the old cabinet to be used on the new installation. Aero was able to save this piece thereby reducing the cost of the job. We are very happy with the service and professionalism of Aero Cabinet and Bath.

This is a very nice shop with beautiful pieces for your home, body and for wellness. I came from…read moreout of town and admired the merch from the window and decided to pay a visit. Over the course of my trip, I purchased a linen blouse and linen shorts. Unfortunately, shortly after I got home, I suffered some quality issues with the two items. I contacted the owner and she was able to help despite some time having passed and me not being able to drop in to show her the items. Overall, a very pleasant experience - I can't wait to go back to shop in person! Minus just half a star for the quality issues, but the customer service was simply exemplary.

The exterior and window display looked like something I want to buy my items at but the store was…read moreclosed and didn't open until 11am.