This business provided me the best auto repair experience I have ever experienced. You know as a…read morewoman you are always leery of shopping for service. But what I received today from the phone call making the appointment and then the service man who walked me around my vehicle and showed me everything that was wrong!!! There were no hidden prices everything was just as he quoted. If you have ANY automobile problems Tuffy's on Ansbrough is definitely the place.Thanks Alex and your team I will definitely be back . I recommend anyone with auto problems to go see them

I've had an amazing experience at Tuffy's in Wloo. They went above and beyond to fix my car and…read morehelp with payment options. Just wonderful customer service and auto-repair experience.

Nice people that work there got me in and out with my oil change. Would definitely recommendread more

They do the work and stand behind it. Friendly staff and usually go the extra mile for customers.read more

Brought car in for estimate, received a print off for work, parts, and labor costs out the door…read more Took car back a couple weeks later to get the work done and final bill was 120$ more due to the fact that "some parts" were rusted out and broke during the repair process. Now I'm fine with circumstantial things happening during repairs, but appreciate being informed before the fact or during the fact, not after the fact. More frustrating was the fact that the owner conversed with me like he let me know the issues, however not until I asked "is this going to cost me more?"did he finally tell me yes. Furthermore, the conversation leading up to me asking if it was going to cost more he acted like these rusted parts were just part of the job and common practice. If that is the case why weren't they included in the hard copy, printed off estimate? I highly recommend not going here unless you enjoy paying an 80% increase in your quoted price.

To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!

I am always grateful for the help I get with my car at advance automotive. Just needed a new…read morebattery and advanced automotive recommended a company for towing and were able to get my car in faster than they had originally anticipated. So happy they were recommended to me.

Great shop! Wont take my vehicles anywhere else. Family owned and operated and always honest!read more

Stay away!! First off, I'm an auto mechanic in Norwalk. My girlfriend's car broke down in Cedar…read moreFalls. She had it towed to this shop. They "diagnosed" it as a blown motor. I had a very hard time believing that so we told them I was coming to pick her car up with a trailer the following weekend. They then tell us that they will be charging like $20 a day for the car to sit in their lot. Long story short, we had AAA tow it from their shop to the one I work at in Norwalk. They had told us that oil was everywhere under the hood and the motor was toast. I checked it out and found coolant everywhere, not oil. I then found that the water pump had locked up causing the timing belt to melt and shred itself which ultimately caused the motor to jump time and not run. I spent a little over $200 on a timing belt kit and fixed the car no problem instead of listening to their nonsense and putting a whole new motor in it which would have cost thousands!

Staff and service awesome!! Very honest!! Service charge is fair and worth every penny!! The guys…read morestand by their work. Need a secretary to answer their phone!!!

Not even worth rating don't waste your time coming to this business they have a problem of just…read morestanding around. I booked an appointment and sat there for more then two hours waiting and it took them an hour just to get it in because they spend their time socializing

We were visiting the area from out of town and our car wouldn't restart. This shop was the only one…read moreopen and willing to look at the car on a Saturday afternoon. Devin ran diagnostics on the car and discovered two minor issues that had been causing problems for the past several weeks. One of these was a small bent electrical pin in a connector. We really appreciate the detailed work and would highly recommend this shop. We were visiting the area from out of town and our car wouldn't restart. This shop was the only one open and willing to look at the car on a Saturday afternoon. Devin ran diagnostics on the car and discovered two minor issues that had been causing problems for the past several weeks. One of these was a small bent electrical pin in a connector. We really appreciate the detailed work and would highly recommend this shop.

Needed out of routine help with oil. They went out of their way to help us as we were from out of…read moretown. They listened to us and immediately did what we asked. Very nice Jiffy Lube. Great customer service.

Outrageously priced oil change. They didn't lube any of the chassis points. And they tried to get…read moreme to replace two license plate lights that were not out for $15.99 each. And the shop was filthy. Avoid these guys

Seasoned veterans of repair, not young kids. Fair pricing. Have repaired a half-dozen tires for me.read more

I've never received better customer service in auto care than at Murphy's Auto Service. Dan and…read moreSteve are extremely friendly, helpful, and easy to work with. They're always honest about what is wrong with my car and how they're going to fix it--something tough to come across. They operate a small shop with a friendly, neighborhood feel--you'll probably find regular customers chatting over coffee in the mornings. I couldn't recommend Murphy's more.

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.