Came in with my 2016 370 z and I messed up the transmission to the limit, Mike was super helpful…read moreand helped me with an expensive job! I totally recommend this shop... my car difficulty is 5/5 and these guys handled it with ease. Super affordable as long as mikes there. 5 starts easy

I had an awful experience with this shop and would not recommend them to anyone. I brought my car…read morein to have the transmission rebuilt. The owner called me and said it was the worst possible scenario and would cost the highest price they charge. I trusted them and paid the full amount, hoping to have a reliable car again. The car drove once and then wouldn't start. When I called to report the issue, they immediately tried to blame me--saying it must have been something I did. It turned out the computer programming (which they outsourced to another company across the street) was done incorrectly. I had to pay out of pocket to tow my car back to them, and the owner refused to reimburse me, arguing with me the entire time. They kept my car for another full week. When I finally picked it up, it started--but the A/C no longer worked, even though it was working perfectly before. When I called, the owner dismissed it and said it was just a "coincidence" that it went out at the same time. Every time I brought up a concern, he backpedaled to avoid responsibility. Later, a mechanic inspected the A/C and said it looked like parts were broken--right around where they would have installed the battery. On top of that, the incorrect programming kept frying my battery, and I had to buy two replacements. When I got my car back the second time, the brackets for the battery weren't even reinstalled--they were just left on the floor of the car. The final straw was when I noticed greasy, oily handprints all over the inside roof and visor above the driver seat. When I called to ask about it, the owner responded sarcastically with: "You're upset about a little dirt inside the car?" He was incredibly rude, did poor-quality work, broke things, and refused to take accountability for any of it. To this day--five months later--my car still isn't fully repaired. It continues to have issues, but I'm too afraid to bring it back to them even though I have a warranty through their shop. That's how little trust I have in them now. I ended up having to take out a second loan and buy a new car because I had already paid everything I had to fix this one--and they left me with an unreliable mess. This place caused more damage than repair and has zero professionalism or integrity. Avoid them at all costs.

Tom was incredibly honest and thorough when looking at my car. He spotted an issue another shop…read moremissed. It turned out the wiring hadn't been put back correctly after prior work. I'd definitely recommend him for clear communication, fair pricing, and genuinely helpful service.

Prescott Valley Transmission is an excellent place of business. I just had them work on my car and…read morethey were absolutely fantastic. No complaints at all. Their customer service is by far the best. The office is clean, the employees are friendly and knowledgeable. I felt very confident with the work done on my car. I highly recommend them to anyone.

We had a great experience at martins. He rebuilt my transmission on my 2016 gmc yukon. Car runs…read moregreat and was quick and reasonable.

They rebuilt transmission on our daughter's 2016 Rav 4, reasonable price and done when they said. I…read morewould highly recommend them if you need transmission work. Also, good communication!

Southwest was recommended by prescott valley transmission which is also a great shop! From the…read moreminute I walked in Rodger was very professional. The sent a quote the very next day describing what needed to be repaired in detail. I agreed to the work it needed. Two days total is all it took to finish the job! I highly recommend this shop! The owner came out and introduced himself witch I thought was really nice! Great work and very professional.

From the owner: We have the equipment and experienced trained personnel to service anything from a KIA to a…read moreKenworth. We don't offer mobile / roadside service YET

Context - at 5am we drove from Flagstaff to Prescott on Friday of the MLK weekend. As the dog…read moreneeded surgery. On the way down it felt like the transmission was slipping, Great! After dropping off the pooch we started calling around the better rated shops and they were either full or unprofessional. We called Troy's and he was polite and accommodating and said "Bring it right down" so we did. We took a Lyft to breakfast and settled down to wait for the call. Well we got the call before we got the food and the diagnosis, reasonable quote and the news that since it was unfortunately the Friday of MLK weekend the parts wouldn't be available until Tuesday and he'd have it done Wednesday. Troy made no false promises, no bologna just the straight poop. How refreshing! We could see why his shop is rated so high. Unfortunately with a recovering pooch and a long weekend we decided to head back home and risk it. What did Troy do? He made sure we had roadside assistance and explained how best to baby the FJ back home AND there was no charge for the diagnosis. What a class act! Thank you, Troy you da man!

This place is truly awesome. I recently just had my 700R4 out of my 1990 Camaro rebuilt by Troy and…read morehis team at Troy Nelson Transmissions and my experience is way above what I expected. Troy and his well trained mechanics suggested that I go with the corvette gears, which was around the same price as the gears I was going to put in, and the results are perfect!! Their mechanics treat the cars with respect and the are mechanics you can actually talk to! Not only did they install a new torque converter for me, they fixed an oil leak that I had with the main seal for over 4 years!! Heli coiled my stripped transmission pan bolts! Now my car doesn't leak oil! I am so satisfide with the outcome of this project. Ive had the car back over a month now and I drove it to PHX and back on a light cruise and the car performed fantastically. It's hard to get in this place, because they are always busy, but if you are looking anything "transmission" wise, and you are able to get an appointment in, the Troy Nelson team will take care of you! The price was dirty cheap!

Just had my first appointment with Autoworks and I'm very impressed. The offices were clean, tidy,…read moreand comfortable and everyone I talked to was very friendly and helpful. I'm glad I picked Autoworks to service both of my cars.

I have used them for about 4 years now and trusted them with my older car. Recently, They advised…read moreme to replace tie rods in front, which required an all wheel alignment. They replaced the tie rods, and once done they gave me non-traditional quote for rear camdon work without a parts list or labor breakdown of $1,000. They would not do an alignment without that work being done. I took my car to another shop and they inspected the rear cam which was ok and performed the needed alignment for $130. Though they are very friendly and have the convenient ride home service, I won't be going back to them.

I have been bringing all my vehicles here for almost a decade now. No matter what the issue is or…read moreif it's just regular maintenance service; they have always been very reasonably priced, quick and professional. Communication is great, anytime I've had something needing fixed they always call and go over it with me prior to fixing it. As far as I'm concerned best in town.

I always recommend this shop to everyone in town. I have been bringing my truck here for the past…read morefew years (alignments, minor problems) and these guys always take care of me. Best prices in town with the highest quality work.

This is for the Chino Valley store, second time back and both were excellent. The latest was for…read morewater pump replacement , was quoted a very reasonable price by Brett, and job was completed for what I was quoted and am very happy,and on time. Also I asked Brett if he could check A/C compressor thinking another big bill, I described what was up and he said sounds like electrical problem said he could diagnose for 1/2 hour labor called back said it was some thermal switch. I said go ahead and check it out, called back in no time said it indeed was the switch I said go ahead. Once again hundreds of dollars less than what I was expecting. Do a lot of my own stuff but being 76 there some I will pass on water pump being one, I will be back. Awesome customer service, Brett is excellent. I also met my tech when I picked up, Brandon also very friendly and very helpful. Check them out

This is a great auto shop. DUSTIN, the 2ND in charge is a skilled and knowledgable auto guru. I…read morehad asked him to go over my 14 yr old Toyota. Actually asked him to "find something". He only advised that I think about the tires, showing me the wear. He was right too. Nothing else. How honest is that! Great auto repair shop!

Best customer service experience from an oil change business…read more Reasonably priced. Helped us troubleshoot a cooling system problem and offered practical advice on options to solve the problem. They top off your fluids when needed at no charge. You don't need to leave your vehicle while service is performed. We highly recommend this business.

I have been a very satisfied customer of Valvoline's for over 10yrs. Each Valvoline shop operates…read morethe same has the other's, which makes it very easy and convenient for their customers who travel from time to time. Valvoline also has a large list of services for their customers needs. Also Valvoline has very fair prices. Valvoline is a great organization which is why I and my family and friends only go to Valvoline for most of the needs of our cars.