This repair service center was highly recommended to my husband. He's going to have some work done…read moreon his vehicle today. I will provide an honest review after the work has been completed.

Amazing service! They fixed my tires and changed my oil very quickly and for a great price! My new…read moretire and oil change spot! Highly recommend!

These guys are awesome! From the initial inquiry to the actual repairs were complete, all…read moremechanics were professional, transparent and honest about all repairs. I have a Lexus and was very reluctant to let just anyone work on my car. Lexus quoted me $1300 to repair a CV Axle. This company was recommended by partner's father so I contacted them, inquired and took my car in for evaluation and repair. Cost me $490 for everything and they showed me where all parts were installed. Needless to say, I will return and if you're considering, do give them a call.

I found these guys after I had spent a lot of money on my truck and another shop. I finally got…read moretired of dealing with that repair place and went to Jackie at ARC. I was so impressed that now that is the only place I take my cars. The guys at Speed Center (closed now) told me to get some work I wanted there and sure enough jackie (ARC) came through.

Larry, Tammy, and Joe are awesome! They are very transparent and honest about what you really need…read morefor your vehicle. I have been ripped off in the past by other auto shops and find Norris's Garage to straight up mechanics. I highly recommend Norris Garage for minor and major repairs.

Collision shop had offered to put my tags on when they arrived but couldn't do it without me…read moreleaving my car and sent me to Norris Garage. I just needed help with a stripped license plate bolt and they were able to get it out and replaced for me right away. I just got a new car and usually have always been a dealership gal and never had a local mechanic before. Well after the courtesy today and great reviews I've read, looks like I have found my new mechanic. Thank you Mr. Norris and team!!

Per the advice of my mother, who was a previous customer, I stopped in for a pre-trip inspection…read morebefore a very lengthy road trip. I was the first to arrive (before the shop opened), as I wanted to be in and out as quickly as possible. The young lady at the front desk assisted me and informed me that the service required full payment upfront. Now, for many businesses, this would be a red flag. But given the nature of this particular establishment, along with its solid reputation, I was completely OK with this. You've heard of "dine and dash," involving people who eat and skip out on their bill, so I'm sure that this business didn't want to deal with people who "drive and dash." Anyway.... The mechanic started working on my vehicle immediately and was extremely thorough. Shortly thereafter, I had the pleasure of meeting the owner, Mr. John, when he entered the sitting area/lobby. I asked if he was the owner because he just had that commanding presence that most owners possess & I wanted to speak with him directly. I informed Mr. John about why I came to his shop and truly appreciated the time and care he put into servicing my vehicle to ensure that it was safe. He told me that he could tell I took care of it, and that for its age, it was in great shape. Mr. John even went the extra mile (see what I did there, haha) and showed me some things that were worn and would eventually need repair. This was great info, not only so I know what to expect for a future visit to my local auto repair shop but also because I decided to have some of the work performed that same day. I felt it was wise to get it out of the way and not have to worry about anything breaking while on the road. Mr. John even told me to call once I arrived at my destination, which further proved that he genuinely cares about his customers and takes great pride in his work. I called the following week and let the young lady at the service desk know that my trip was smooth!

Mr. John will give it to you straight with fair pricing. Originally brought my Audi Q5 in for a…read morecoolant leak. After diagnosing the problem he informed me the cost of repairs would be almost equivalent to an engine replacement. As the issue could be a simple water pump or more complex as a blown head gasket. Needless to say the work was not performed but I appreciated his honesty!

Excellent service! Highly recommend…read more I spoke with Eddie and he was knowledgeable and fantastic with servicing my vehicle

I've been going to Eddie for 6 years . That's how long I've had my car. He's moved from different…read moreshops, but I've always found my way back to him due to his workmanship, pricing, and honesty. He's been at this shop and I still would make the drive for him. His boss is also nice and well versed in the auto shop community . He allows his workers to be independent while still making sure things run smoothly. When you go It will feel like home! The men are down to earth , attentive , blue collared to the fullest! Please go visit :)

Yes I recommend, I went to get my sensors put on all four of my tires for less than $100 bucks and…read morethe BMW dealer wanted $983 on BMW 2019 X7. They were from eBay and plug and play

I went to change the TPMS sensors on my old tires to put them on the new ones and vice versa and he…read moreput the sensors on the new ones and broke the ones on the old tires, now he wants to charge me $60 extra for putting something that he himself damaged. I do not recommend it.

Highly satisfied with the work done to my Alfa Romeo…read more They installed: -Summer tires, balanced, and aligned -X-pipe -ST lowering springs -State inspection Work was done quickly and done well.

I had a very uncomfortable and disappointing customer service experience at George's Foreign Car…read moreService in Alexandria. As an African American woman seeking service for my foreign vehicle, I expected to be greeted with the same professionalism, courtesy, and respect as any other customer. When I walked in, Dwayne, a white employee, stared at me and said, "Hello, can I help you?" I responded appropriately, but his demeanor and the way he continued staring at me made the interaction feel awkward and unwelcoming. I was there for a straightforward reason: to inquire about automotive services. When I asked him his name, he responded, "What?" rather than engaging in a professional and respectful conversation. What should have been a simple customer service interaction turned into an uncomfortable experience that left me questioning why I was being treated that way. Given the circumstances and the lack of basic warmth or professionalism, I left feeling that racial bias may have played a role in how I was treated. I understand that I cannot know someone's intentions based on one interaction, but I can speak to how I was treated and how the experience made me feel. No customer should walk into an automotive service business and feel unwelcome or as though they have to prove they belong there, regardless of their race or the vehicle they drive. First impressions matter, especially when customers are considering spending their money on potentially expensive vehicle repairs. Unfortunately, my first impression of this business was disappointing. I hope management takes customer service and the treatment of all customers seriously, because everyone deserves to be acknowledged, respected, and treated professionally. Maybe not a place for African Americans

The staff at this place is amazing. Looking at some of the past reviews I have to say these guys…read moremust have hired some new people, because they gave me the best service I can imagine, and at a a really good price. Granted, I didn't have anything too complex done. But my experience was still terrific, and I will be back.

Pretty much the same as the other reviews, terrible customer service, not to mention negligent…read more I came in for a wheel alignment, 2 weeks later one of my tires completely came apart at the seams while I was driving. I called Goodyear & asked why they had not told me my tire was in such poor condition when I was at their shop. The mechanics claim they told me. Of course they're going to lie to cover themselves. Why on earth would I have left the shop knowing I had a tire that was unsafe to drive on? The manager would not reimburse me for the tire I had to replace or anything. Whatever, they have lost a repeat customer

There is absolutely no reason not to find this service quick and efficient. All they do are oil…read morechanges as well as visual inspections of the car as needed. The price is really great for the service that they provide in the timeframe that they are able to do it. Quite frankly as a woman, I appreciate that there are no add-on services where someone can take advantage of me. Make sure you are not confusing then with Jiffy Lube down until street! This is the 2 lane oil change only center

hours are not aligned with the hours posted online, management is very unprofessional and ruderead more