Let me first start by saying the hard working gentleman that work on the cars are very understand…read moreand professional. Always had great service. Now, for the general manager Bob. He doesn't care about the customers. He changed the prices to some services by doubling the cost and is over charging us and stated that he doesn't care. I was a loyal customer but will start looking at other places.

I had an issue with a tire I purchased from another location but Giovanni and the whole team here…read morewere on it and helped in ensuring that I had an upgraded, newer tire ready for me the next morning. The whole team was great, responsive, and treated me with respect. Truly appreciate them - would recommend

Tina and Allen in the store are very friendly. I've purchased tires for my Ram 1500, my wife's…read morePrius, and my Tesla Model S through the years from Chaney Tire. Each time has been non-eventful. I'm a meticulous individual, and I am always afraid of being on the receiving end of rim damage when getting my tires changed but have never had an issue. I was apprehensive about having them change my Model S tires because you have to put the vehicle in "jack mode" from the touch screen to turn off the air suspension and you need to use "lifting pucks" to lift the car under the side rails. It's not complicated, you just have to know what you're doing. I honestly printed the instructions out - and gave them a copy - and went over the process with a mechanic before handing the car over and everything went great. I also brought my own lifting pucks just to be safe. I appreciated everybody listening to my concern, even though I'm sure they would have been fine. But, you know, an ounce of prevention is worth a pound of cure! Good pricing, great people, I definitely recommend them.

So far first time coming here for a.quick patch and done in an instant for $29 cheap compared to…read morejiffy and the rest rotation is $29 too very cheap and you get to play with the small puppy named MOJO:-) will see if the rest of the service will be good as the first one, will be.coming back for more and I hope they beat others price tags :-)

I went in yesterday to have my oil changed . Unfortunately it was pretty lousy experience. When I…read morepulled up there was one car ahead of me and there were 4 bays that I think had cars in all of them . I think it took around 10 minutes before I pulled in . The guy helping me tried to add on additional services like filters, a new battery ( this one is 2yrs old ) and flushing the radiator. I appreciated his pointing these things out after I showed him my car had failed inspection for an issue w/ a problem with #4 cylinder and some other things . I declined everything and just went with the oil changed and an additional $4 dollar charge to top off radiator fluid which I thought was part of the $117.00 charge. * no tires checked , no vacuuming, no windows cleaned - noted bc Jiffy Lube does this or at least they used to . Anyway .... The real problem was their card reader couldn't read my debt card. After numerous attempts, and 2 different ppl trying to help, I called my bank . I was on the phone with them for a while and they couldn't see any problem on their end . Unfortunately I didn't bring anything with me except my license and debt card and after what felt like an eternity I finally walked over to Home Depot and bought a lanyard and got cash back . I walked back over and the manager took my payment and she apologized and said they have problems with other cards too . If that's the case they really need to address it or at least let ppl know in advance, post it on their advertising maybe . Fortunately I was off yesterday otherwise I'd have been pissed wasting over an hour there. I think I'll stick with jiffy lube in the future .

Jay did a great job with service recommendations for my vehicle. I appreciate his honesty and ethic.read more

I can't thank the Eagle Tire team enough for taking care of my flat. If you don't know Tesla tires…read moreare very unique and almost always have to be special ordered. I got my flat on Thursday (Mar 3rd) and had my replacement tire ordered same day. It came in today and was replaced in a little more than one hour from when I dropped it off. Special thanks to the front desk ladies who took my order quickly, and to Carpenter for not scratching up my rim while replacing my tire! Thank you Eagle Tire and I will be back for all my tire needs!

prices have gone through the roof here at Eagle tire. $60 just to plug a tire…read more $60 just to put a tire on the rim. Invoice said they looked at the brakes and rotated my tires, but the car was never there. think there's a new owner in town. Recommend Valvoline they're around the same price and faster.

Very quick service I came to get one tire changed, but I ended up needing two pretty affordable &…read morenormal prices. I typically pay $50 for a replacement used tire for the entire service. It was about 104 for both tires including tax. The guy was super nice and very easy to work with. I didn't know the spot gets as many customers as it did, but he manages time and respects all customers.

A month ago I ran over a pothole on the highway that destroyed my tire and caused severe rim damage…read moreliterally in 30 seconds. This definitely put a dent in my pockets and day but I didn't waste no time replacing my tire. Unfortunately, even though I got a new tire I still needed the rim repaired which I've procrastinated since then. I did my research trying to locate a rim repair shop and found a lot but never had time to go plus it definitely wasn't cheap as I compared pricing. This past Sunday, I happened to be in the area of one of the places I found in DC and decided to go get an estimate for a future repair. I will say this place is in a not so safe area if you're not use to being out here but no worries you should be fine just come when it's sunny out unless you're a DC native. Don't let the outside steer you away because this is definitely worth getting tires, repairs, etc. I met one of the repair guys named Louis who gave me an estimate and said he could do all my tires in an hour. I was hesitant at first because I wasn't prepared to do this that day but the price and timing was in my favor so I said why not. Louis kept me informed about what was being done as well as showing me his progress. He answered all my questions and made sure I was pleased with his work. This shop is definitely busy and those men work extremely hard and waste no time. For a Sunday, they stayed open later than I expected and I'm grateful for it. I'm blessed to be able to find this place and get such an amazing result for a great price. I definitely will come back if I have to but hopefully no time soon because I refuse to deal with another pothole lol. Last, the before and after is insane (in a good way).

I am truly thankful to have come here. I wish it was under more of a routine heck up rather than…read morehow serious my car issue was. However, my car was diagnosed and the dealership had no choice but to cover my expenses under warranty. The Bowie technician quickly saw my vehicle and gave a thorough diagnostic. The service of quality to fast straight to the point, and reasonable. The diagnostic was a convenient price as well. Thanks again

My vehicle was serviced TWICE within a ten-day period, incurring charges totaling $1,272.06…read more Unfortunately, I was forced to return two days later on June 25th after my check engine light returned. At this time (June 25th), I was informed that my engine was no longer viable--a fact that was not disclosed to me during either visit, despite extensive diagnostics and repairs. On June 13, I was charged $875.64 for a range of services including ignition coil replacement, synthetic oil change, and tire rotation. Then, on June 23, I returned due to continued issues and was charged an additional $396.42 for a valve cover gasket replacement, which would supposedly address the engine issue. The technician noted oil in the spark plugs and a leak from the valve cover gasket, yet failed to inform me that these symptoms likely indicated a more serious engine failure. Had I been properly informed of the engine's condition during the first visit--or even the second--I would not have authorized further repairs. The lack of transparency and failure to diagnose the core issue resulted in unnecessary expenses and lost time. Save your time and money and choose a different mechanic. I am utterly disappointed after patronizing this shop for the last two years. Do better.

I recently had service done at Marlboro Tire and Automotive twice. My first experience was good…read more During the last week of April they replaced the starter on my 2021 Kia Telluride, and everything seemed fine at the time. However, when I picked the vehicle up, I noticed an issue with my parking sensor that had never happened prior to the service. I made another appointment to have that checked out along with several other issues I already knew needed attention -- a wheel bearing, a check engine light, and a transmission issue. I dropped the car off on Sunday, May 17th. They called me Monday and explained that the parking sensor issue was unrelated to the starter replacement, which I accepted. They also said the transmission issue would need to be handled by the dealership. The check engine light turned out to be caused by the evap vent valve being disconnected from the evap canister, and they reconnected it. Total cost was $160. I stopped by a little after 3 PM to pay and pick up the keys, but told them I would return later that evening to actually take the vehicle home. When I came back at 9:55 PM, the first thing I noticed was that the vehicle was unlocked because the mirrors were folded out. On my Telluride, the mirrors automatically fold in when the car is locked. When I opened the door, the dashboard was lit up and the radio was on. Once I sat down, I realized the vehicle was actually still running. My car's drive information automatically resets if the vehicle has been off for four hours. The dash showed the vehicle had been running for 9 hours and 30 minutes, had been driven 16.7 miles, and was averaging 4.5 MPG. I took a picture at 9:58 PM. Honestly, I wasn't even angry at first -- I was more shocked than anything and was actually laughing about it when I told my wife. Mistakes happen. The problem came the next morning when I returned to let them know what happened and showed them the picture. Instead of acknowledging the mistake, they immediately denied it and insisted there must have been some kind of malfunction because they "could not have made that mistake." I initially spoke with the two women behind the counter, but then a man came out from the office and asked what I wanted. I told him I felt they should at least refund the $160 service charge or compensate me for the gas burned while my car sat idling all day. He refused both. We went back and forth for several minutes. I explained that up until that moment I had actually been happy with their service and thought I had found a repair shop I could continue using. I told him the issue wasn't the mistake itself -- it was the refusal to take responsibility for it. I also explained that if he had simply apologized and made some effort to make it right, I probably would have laughed about it later and continued bringing my vehicle there. Instead, I was treated as if I was making the whole thing up despite having photographic evidence. When I told him that my only remaining option was to leave an honest review online about my experience, he accused me of threatening him. I told him it wasn't a threat -- I simply intended to describe exactly what happened. To make matters even more frustrating, when I later attempted to leave a review on their website, I was required to enter my invoice number, last name, first name, invoice total, and service date to verify my visit. After entering all of the correct information directly from my invoice, I received an error message saying the information did not match their system records. I can't say for certain what caused that, but it certainly gave the impression that I was being prevented from leaving a review through their website. Again, mistakes happen. What matters is how a business responds when they do. Unfortunately, their response completely changed my opinion of this shop.

Great service and quality at Marlboro Tire and Automotive!…read more I needed to get my tires repaired/replaced and found this that this shop was just a few minutes from my house. It was after hours, so I filled out an online drop off form and left my car and key outside the facility. Really convenient to be able to drop the car off during non business hours so that service can begin bright and early the next day. The next day, the staff called me with more information about my issue and a recommended set of repairs. I appreciate the honest advice and information that Christine provided, she helped me make a couple of decisions about the work to be completed to the car. The shop was able to order the parts I needed and install them within 2 days - appreciate the pretty quick service. The prices are fair and the staff was really friendly and helpful - would definitely bring my car here again for a service if needed. No wonder they've been in business for 30+ years.

The service requested was a tire change I had my own tire…read moreso the quality was good The value was unbeatable very affordable Service was great and quick

These guys assessed my tire issue, fixed it and provided great service. Great experience.read more